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DELHI
Implementation Percentage
12.09%

YES
44
NO
321
N/A
7
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
3

Introduce a provision for issuing Factory License and all subsequent renewals with validity of 10 years or more

Approved View URL The Govt. of NCT of Delhi Vide Gazette notificationNo.F.27(07)/CIF/Lab/2016/266 dated 18.05.2017, issued under Delhi Factories (Amendment ) Rules 2017, formulated under The Factories Act, 1948 provides grant and renewal of Factory license with a validity period of 01 year or 5 year or 10 years (Rule 5 for grant of factory license and rule 7 for renewal of factory license) Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Clear timelines of 60 days have been provided at Serial no 233 and 234 in notification no F.6(100/IT/2014/7319-7353 dated 13.08.2014 issued under the Delhi (Right of Citizen to Time Bound Delivery of Services ) Act 2011 for registration and renewal of Factory license respectively. Details
16

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Clear timelines have been provided of 60 days at Serial no 244 and 245 of the notification no F.6(100)/IT/2014/7319-7353 dated 13.08.2014 issued under the Delhi (Right of Citizen to Time Bound Delivery of Services ) Act 2011. Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Clear timelines have been provided of 01 day at Sl. no 49 of the notification no F.6(100/IT/2011/1304-1313 dated 21.02.2012 issued under the Delhi (Right of Citizen to Time Bound Delivery of Services ) Act 2011. However, the shop owners can generate the registration certificate on real time basis. Details
116

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Inspection procedure and checklist for compliance of inspection under The Equal Remuneration Act, 1976 is well defined and uploaded on the website of the department. Refer page no 1, 3 and 8 of the link. Details
122

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Inspection procedure and checklist for compliance of inspection under The Factories Act, 1948 is well defined and uploaded on the website of the department. Details
128

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Inspection procedure and checklist for compliance of inspection under The Minimum Wages Act, 1948 is well defined and uploaded on the website of the department. Refer page no 1, 3 and 16 of the link. Details
134

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Inspection procedure and checklist for compliance of inspection under The Shops and Establishments Act is well defined and uploaded on the website of the department. Refer page no 1, 3 and 5 of the link. Details
140

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Inspection procedure and checklist for compliance of inspection under The Payment of Bonus Act, 1965 is well defined and uploaded on the website of the department. Refer page no 1, 3 and 4 of the link. Details
146

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Inspection procedure and checklist for compliance of inspection under The Payment of Wages Act, 1936 is well defined and uploaded on the website of the department. Refer page no 1, 3 and 9 of the link. Details
152

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Inspection procedure and checklist for compliance of inspection under The Payment of Gratuity Act, 1972 is well defined and uploaded on the website of the department. Refer page no 1, 3 and 11 of the link. Details
158

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Inspection procedure and checklist for compliance of inspection under The Contract Labour (Regulation and Abolition) Act, 1970 is well defined and uploaded on the website of the department. Refer page no 1, 3 and 13 of the link. Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Detailed inspection procedure dated 26.07.2016 and the format to be used for the inspection is placed on the website of DPCC at : http://www.dpcc.delhigovt.nic.in/Inspection_procedure.pdf Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Provision in the DPCC web based software exists to download the uploaded inspection reports. Screenshot showing the provision of software is attached as Annexure 1. Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Detailed procedure dated 26.07.2016 and the format to be used for the inspection is placed on the website of DPCC. URL of the said provision is : http://www.dpcc.delhigovt.nic.in/Inspection_procedure.pdf Details
207

Ensure information on land banks for industrial use is publicly available online at one place

Approved View URL Information on land banks for industrial use is publicly available on website dsiidc.org. The link of url is http://dsiidc.org/dsidc/29092017propertyregister.pdf Details
217

Enact a comprehensive uniform building code/building by-law applicable to the entire State

Approved View URL A comprehensive uniform building code/building by-law-2016 applicable for whole Delhi have been notified by MoUD/DDA vide notification No 1191 (E) dated 22.03.2016. The Unified building by-law for Delhi 2016 have been further modified vide notification No 1053 (E) dated 05.05.2017. Refer URL http://dda.org.in/tendernotices_docs/march15/UBBL%202016%20Notified230316.pdf http://dda.org.in/tendernotices_docs/april120/UBBL-2016%205th%20April%202017060417.pdf Details
218

Ensure that the uniform building code/building by-law include provisions for risk-based classification of buildings

Approved View URL Chapter 3 of UBBL-2016 deals with the risk based classification of all type of buildings. The UBBL-2016 ia available on MCD website at URL- http://dda.org.in/tendernotices_docs/march15/UBBL%202016%20Notified230316.pdf http://dda.org.in/tendernotices_docs/april120/UBBL-2016%205th%20April%202017060417.pdf Details
220

Define mandatory qualifications for architects and structural engineers in the uniform building by-law applicable in State

Approved View URL The qualification of architects & professionals are well defined in Annexure-I of UBBL-2016 and circular dated 30.01.2017 issued by South MCD on the subject qualification of Professional for sanction of building plans. Details
221

Develop legally valid master plans/zonal plans/land use plans for all urban areas and make it available online in public domain

Approved View File The Master Plan and Zonal Plan have been prepared by the DDA and are available on the website of DDA Details
250

Notify a list of white category industries, which are exempted from taking clearances from State pollution control board

Approved View URL Industrial activities have been categorized into Red, Orange, Green and White categories and the said classification has come in to the force with effect from 01.05.2017. An office order dated 17.04.2017 is available on DPCC website at URL : https://www.dpcc.delhigovt.nic.in Go to-acts,rules and standards -dpcc categorization and standards Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View URL As per office order dated 17.04.2017 (serial no 3), The consent to Operate under the Air & Water Acts to the units falling under Orange & Green categories are issued with validity period of 5 & 10 years respectively and consent to Operate under Red Category shall be issued for 5 years period. Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Office order dated 30.09.2016 issued for mandatory submission of online applications. Approval of consents are done online and consent letters are generated online with electronic messages to the applicant by email. Fee for Consent/Authorization/monitoring of effluent/emissions/noise can be made in digital mode. Provision has been made for tracking the status. File containing URL and Screen Shorts uploaded. Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File A provision has been made for uploading the signed copies of Consent order and for downloading the scanned copies of the Consent by the Applicant Screenshot showing the provision of software is attached as Annexure -4 Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Office order dated 30.09.2016 issued for mandatory submission of online applications. Approval of consents are done online and consent letters are generated online with electronic messages to the applicant by email. Fee for Consent/Authorization/monitoring of effluent/emissions/noise can be made in digital mode. Provision has been made for tracking the status. File containing URL and Screen Shorts uploaded. Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File A provision has been made for uploading the signed copies of Consent order and for downloading the scanned copies of the Consent by the Applicant Screenshot showing the provision of software is attached as Annexure -4 Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Provision is made in this regard. For the status of consent, one has to go to.https://www.dpcc.delhigovt.nic.in/dpcc_remote/cmc/newConsentRequestViewPublic.php Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Office order dated 30.09.2016 issued for mandatory submission of online applications. Approval of consents are done online and consent letters are generated online with electronic messages to the applicant by email. Fee for Consent/Authorization/monitoring of effluent/emissions/noise can be made in digital mode. Provision has been made for tracking the status. File containing URL and Screen Shorts uploaded. Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Decision on authorization along with consent applications are taken in online mode through a web based software. Once the decision is taken and uploaded on software electronic messages is triggered to the applicant by registered email. A provision has been made for uploading the signed copies of Authorization and for downloading the scanned copies of the Authorization by the Applicant. Screenshot showing the provision of software is attached as Annexure -5 Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Provision is made in this regard. For the status of Authorisation, one has to go to https://www.dpcc.delhigovt.nic.in/dpcc_remote/hwm/newHazardousRequestViewPublic.php Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Office order dated 30.09.2016 issued for mandatory submission of online applications. Approval of consents are done online and consent letters are generated online with electronic messages to the applicant by email. Fee for Consent/Authorization/monitoring of effluent/emissions/noise can be made in digital mode. Provision has been made for tracking the status. File containing URL and Screen Shorts uploaded. Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File A provision has been made for uploading the signed copies of Consent order and for downloading the scanned copies of the Consent by the Applicant Screenshot showing the provision of software is attached as Annexure -4 Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Provision is made in this regard. For the status of consent, one has to go to.https://www.dpcc.delhigovt.nic.in/dpcc_remote/cmc/newConsentRequestViewPublic.php Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Office order dated 30.09.2016 issued for mandatory submission of online applications. Approval of consents are done online and consent letters are generated online with electronic messages to the applicant by email. Fee for Consent/Authorization/monitoring of effluent/emissions/noise can be made in digital mode. Provision has been made for tracking the status. File containing URL and Screen Shorts uploaded. Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File A provision has been made for uploading the signed copies of Consent order and for downloading the scanned copies of the Consent by the Applicant Screenshot showing the provision of software is attached as Annexure -4 Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Provision is made in this regard. For the status of consent, one has to go to.https://www.dpcc.delhigovt.nic.in/dpcc_remote/cmc/newConsentRequestViewPublic.php Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View File Information of tariff is available online in websites of DISCOMS URL of Tata Power, BRPL AND BYPL are attached. Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View URL Implemented. As per DERC order no: F17(230)/Engg./DERC/2014-15/4559/282 dt: 12 May 2016 only two documents are required for obtaining new electricity connection as per Serial no 8 of revised of annexure I of Delhi Electricity Supply Code and performance Standards Regulations, 2007 which is available on the Tata Power-ddl website Link Below: http://tatapower-ddl.com/UploadedDocuments/5.%20New%20Conn%20Document%20Process-%203%20documents_12May2016.pdf Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View File Clause 4 of the declaration annexed to the latest DERC order Dt: 24.04.2017 no: F.17(230)/Engg/DERC/2016-17/5662/195 provide that the internal wiring of the premises has been tested by a Licensed electrical contractor and the test certificate is available with the applicant. Copy of the order dated 24.04.2017 has been uploaded. Details
287

Ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and ensure these charges (demand note) is generated through the online system

Approved View File View URL Fixed charges for Service Line Cum Development Charges and Security Deposit are applicable. Latest notification issued by DERC Schedule of Charges and the procedure Dt 31.08.2017. SLD Charges in electrified area for load More than 5 kW and upto 150 kW (Rs. 3000 PLUS Rs. 500 per per kVA as the case may be for load beyond 5kW), limited to a maximum of Rs. 25000/- Security Deposit for a Non-Domestic Connection Rs.4500/ per KVA Details
299

Define clear timelines mandated through legislation for obtaining water connection by all concerned agencies

Approved View File Clear timelines have been provided of 35 days at Serial no 52 of the notification no F.6(100/IT/2011/1304-1313 dated 21.02.2012 issued under the Delhi (Right of Citizen to Time Bound Delivery of Services ) Act 2011. However, same has been reduced to 15-days by department circular/Instructional Order dated 27 Jan 2017. Copy of the Instructional Order, Act and Notification are attached. Details
361

Enact a legislation (e.g. Right to Services Act) to mandate time-bound delivery of all services provided by the State Government to Industries/ Businesses

Approved View URL The Delhi (Right of Citizen to time Bound Delivery of Services) Act 2011 is already implemented in Delhi. A total no of 361 services are included for time bound deliver under this act. Details
392

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Clear timelines have been provided of 45 days at Serial no 27 to 32 of the notification no F.6(100/IT/2011/1304-1313 dated 21.02.2012 issued under the Delhi (Right of Citizen to Time Bound Delivery of Services ) Act 2011. The Delhi (Right of Citizen to Time Bound Delivery of Services ) Act 2011 and Notification no F.6(100/IT/2011/1304-1313 dated 21.02.2012 is uploaded. Details
397

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File There is no system of renewal of Registration of Societies under Societies Registration Act 1860. However, timelines for registration of new Societies is 45 days as mentioned at Sr. no. 231 of the notification dated 13-08-2014 issued under the Delhi (Right to Citizen to Time Bound Delivery of Services) Act, 2011. Details

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