header Image
PUNJAB
Implementation Percentage
54.77%

YES
201
NO
166
N/A
5
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
1

Mandate online filing of single integrated return and applicable payments under all Labour Laws

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to Mandate online filing of single integrated return without payment under various labour laws. The Evidence documents is also uploaded.. Manual PDF:http://pblabour.gov.in/Content/documents/SampleFormPdf/AnnualReturns.pdf Notification :http://pblabour.gov.in/Content/documents/pdf/notifications/SingleAnnualReturn.pdf Video Link:http://pblabour.gov.in/Static/WatchVideo/27 Details
2

Introduce a provision for self-certification /third party certification for boilers during use u/s 34(3) of the Boilers Act, 1923, by persons having requisite qualification and experience

Approved View File View URL Punjab government has allowed third party certification for Boilers. The desired information is available on official website http://pbinspections.gov.in Details
3

Introduce a provision for issuing Factory License and all subsequent renewals with validity of 10 years or more

Approved View File View URL The Government of Punjab, Department of Labour vide notification dated 12/06/2015 has mandated to grant Factory Licence upto 10 years. The evidence is given in file upload as well as in URL. Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 233, 234 & 235. Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download final signed approval certificate. The evidence documents and link of video walk through is attached. Details
9

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow third parties to easily verify the approval certificate in the public domain. The evidence documents and link of video walk through is attached. Details
10

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Information about the procedure and comprehensive list of documents regarding approval of building plan and permission to construct/extend/or take into use any building as a factory under The Factories Act, 1948 is available on the Department web site i.e. pblabour.gov.in at given URL. The evidence file is also uploaded. Details
11

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 232of RTS Act 2011. Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download final signed approval certificate. The evidence documents and link of video walk through is attached. Details
14

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow third parties to easily verify the approval certificate in the public domain. The evidence documents and link of video walk through is attached. Details
15

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL We have specify Registration and Renewal of Boiler under the Boiler Act, 1923 at our website www.pbinspections.gov.in and have complete process flow. Details
16

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Department have provided defined timeline at www.pbinspections.gov.in under described link. http://pbinspections.gov.in/Content/doc/TimeLineNotification-15Jan2016.pdf Details
18

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The system allows user to download the final signed approval certificate from the online portal. Ref.pafe 23 of manual. Details
19

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Department have provision to easily verify the approval certificate in public domain. The video walk through of the system is available at given URL. Details
20

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View URL Department provide all the information regarding boiler manufacturing process. please follow described link for the same at department website. Details
24

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL For third party verification all the data of Manufacturer is available on department website. Details
25

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Procedure and comprehensive list of document are available at department website. Details
29

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL For third party verification updated list of all the approved erectors is available at department website. Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 228 & 229 of RTS Act 2011. Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download final signed approval certificate. The evidence documents and link of video walk through is attached. Details
34

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow third parties to easily verify the approval certificate in the public domain. The evidence documents and link of video walk through is attached. Details
35

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL On line system for Registration and renewal under The Punjab Shops and Commercial Establishment Act 1958 is functional. Information about the procedure and a comprehensive list of documents is available on the website @ pblabour.gov.in. The evidence document and URL is given. Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 230 of RTS Act 2011. Details
37

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for application submission, tracking and monitoring without the need for a physical touch point for document submission and verification and has mandate that all applications should be submitted online.Inspector can approve application without physical verification or inspection within 1 day. The evidence documents and link of video walk through is attached. Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download final signed approval certificate. The evidence documents and link of video walk through is attached. Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow third parties to easily verify the approval certificate in the public domain. The evidence documents and link of video walk through is attached. Details
40

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL On line system for Registration of principal employer of establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 is functional. Information about the procedure and a comprehensive list of documents is available on the website @ pblabour.gov.in. The evidence document and URL is given. Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 227 of RTS Act 2011. Details
42

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The evidence walk through video is given. The online system is operational since June,2016 and necessary instructions have been issued from time to time to ensure that all the applications should be filed online available on the link pblabour.gov.in/Static/NewNotification. Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download final signed approval certificate. The evidence documents and link of video walk through is attached. Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow third parties to easily verify the approval certificate in the public domain. The evidence documents and link of video walk through is attached. Details
45

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for registration procedure along with list of documetns under BOCW . The evidence documents and link of video walk through is attached. Details
48

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download final signed approval certificate. The evidence documents and link of video walk through is attached. Details
50

Publish information on about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for application submission along with required documents. The evidence documents and link of video walk through is attached. Details
53

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download final signed approval certificate. The evidence documents and link of video walk through is attached. Details
54

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow third parties to easily verify the approval certificate in the public domain. The evidence documents and link of video walk through is attached. Details
78

Publish information about the procedure and a comprehensive list of documents required for property registration on the Department`s web site

Approved View URL The procedure and a comprehensive list of documents required for property registration is available on Department of Revenue website i.e. www.punjabrevenue.nic.in. URL is uploaded. Details
85

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for document registration and mutation of land

Approved View File View URL Item no. 6 and 8 in enclosed RTS document defines the timeline of registry and mutation of land. Details
89

Differentiate compliance inspection requirements based on risk profile (such as High, Medium and Low risk) of industries under all the labour laws

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to differentiate compliance inspection requirements based on risk profile of industries under all labour laws. The evidence documents and link of video walk through is attached. Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File View URL PBIP have provision in One Stop Clearance system to process change of land use through one stop clearance system. Video link is provided for the same. Details
92

Differentiate compliance inspection requirements based on industry pollution categorization such as Red, Amber(Orange), and Green under all environment/pollution laws

Approved View File View URL The Compliance Inspection requirements based on pollution categorization such as Red, Amber and Green under all environment/pollution laws are already implemented by Punjab Pollution Control Board and is available on the website of the Board at given URL. Evidence is also attached. Details
94

Exempt Green industries with a history of satisfactory compliance from environmental compliance inspection, or allow self-certification (in lieu of conducting physical inspections)

Approved View File View URL Green Category of Industries have been exempted from environment compliance inspection for renewal of Consent to Operate under Water Act, 1974 and Air Act, 1981 based on submission of self-attested documents and adequate fee. The office order issued in this regard is available on the given evidence. Further the State Govt. has exempted green category industries from consent management as per its new industrial policy notified vide no. 1369 dated 17.10.2017, refer page 42 of URL Details
100

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The checklist for inspection procedure and checklist is available e 15on wesite at given URL. Kindly refer page 15-16 of the document. Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The provision for submission of inspection report within 48 hours has already been incorporated in the Inspection procedure which is available on PUDA website (url: http://www.puda.gov.in/app/webroot/img/rts/INSPECTION%20PROCEDURE%20CTP.pdf). And in order to implement this provision an office order had also been issued which is available on PUDA website(http://puda.nic.in/img/circular_files/office-orders-ctp.pdf) and the reports are being dealt online. Details
105

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
106

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
108

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
109

Design and implement a system for computerized allocation of inspectors

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The provision for submission of inspection report within 48 hours has already been incorporated in the Inspection procedure which is available on PUDA website at given URL/evidence and the reports are being dealt online. Details
116

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection procedure and checklist is available on the given URL:http://pblabour.gov.in/Content/documents/pdf/Procedures/InspectionProcedure_Checklist.pdf. The Evidence documents also uploaded. Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection notification is available regarding submission of inspection within 48 hours on the given URL:http://pblabour.gov.in/Content/documents/pdf/notifications/SimplificationInspection.pdf. The Evidence documents mentioned within 48 hours submission is also uploaded. Details
119

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download submitted inspection report of last two years. The evidence documents http://pblabour.gov.in/Content/documents/SampleFormPdf/DownloadShopInspectionReport.pdf and link of video http://pblabour.gov.in/Static/WatchVideo/26 walk through is attached. Details
120

Design and implement a system for computerized allocation of inspectors

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to design and implement for computerized allocation of inspection to the inspector. The evidence documents and link of video walk through is attached. Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
122

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection procedure and checklist is available on the given URL:http://pblabour.gov.in/Content/documents/pdf/Procedures/InspectionProcedure_Checklist.pdf. The Evidence documents also uploaded. Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection notification is available regarding submission of inspection within 48 hours on the given URL:http://pblabour.gov.in/Content/documents/pdf/notifications/SimplificationInspection.pdf. The Evidence documents mentioned within 48 hours submission is also uploaded. Details
125

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download submitted inspection report of last two years. The evidence documents and walk through is attached. Details
126

Design and implement a system for computerized allocation of inspectors

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to design and implement for computerized allocation of inspection to the inspector. The evidence documents and link of video walk through is attached. Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
128

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection procedure and checklist is available on the given URL:http://pblabour.gov.in/Content/documents/pdf/Procedures/InspectionProcedure_Checklist.pdf. The Evidence documents also uploaded. Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection notification is available regarding submission of inspection within 48 hours on the given URL:http://pblabour.gov.in/Content/documents/pdf/notifications/SimplificationInspection.pdf. The Evidence documents mentioned within 48 hours submission is also uploaded. Details
131

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download submitted inspection report of last two years. The evidence documents http://pblabour.gov.in/Content/documents/SampleFormPdf/DownloadShopInspectionReport.pdf and link of video http://pblabour.gov.in/Static/WatchVideo/26 walk through is attached. Details
132

Design and implement a system for computerized allocation of inspectors

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to design and implement for computerized allocation of inspection to the inspector. The evidence documents and link of video walk through is attached. Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
134

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection procedure and checklist is available on the given URL:http://pblabour.gov.in/Content/documents/pdf/Procedures/InspectionProcedure_Checklist.pdf. The Evidence documents also uploaded. Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection notification is available regarding submission of inspection within 48 hours on the given URL:http://pblabour.gov.in/Content/documents/pdf/notifications/SimplificationInspection.pdf. The Evidence documents mentioned within 48 hours submission is also uploaded. Details
138

Design and implement a system for computerized allocation of inspectors

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to design and implement for computerized allocation of inspection to the inspector. The evidence documents and link of video walk through is attached. Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
140

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection procedure and checklist is available on the given URL:http://pblabour.gov.in/Content/documents/pdf/Procedures/InspectionProcedure_Checklist.pdf. The Evidence documents also uploaded. Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection notification is available regarding submission of inspection within 48 hours on the given URL:http://pblabour.gov.in/Content/documents/pdf/notifications/SimplificationInspection.pdf. The Evidence documents mentioned within 48 hours submission is also uploaded. Details
143

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download submitted inspection report of last two years. The evidence documents http://pblabour.gov.in/Content/documents/SampleFormPdf/DownloadShopInspectionReport.pdf and link of video http://pblabour.gov.in/Static/WatchVideo/26 walk through is attached. Details
144

Design and implement a system for computerized allocation of inspectors

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to design and implement for computerized allocation of inspection to the inspector. The evidence documents and link of video walk through is attached. Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
146

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection procedure and checklist is available on the given URL:http://pblabour.gov.in/Content/documents/pdf/Procedures/InspectionProcedure_Checklist.pdf. The Evidence documents also uploaded. Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection notification is available regarding submission of inspection within 48 hours on the given URL:http://pblabour.gov.in/Content/documents/pdf/notifications/SimplificationInspection.pdf. The Evidence documents mentioned within 48 hours submission is also uploaded. Details
149

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download submitted inspection report of last two years. The evidence documents http://pblabour.gov.in/Content/documents/SampleFormPdf/DownloadShopInspectionReport.pdf and link of video http://pblabour.gov.in/Static/WatchVideo/26 walk through is attached. Details
150

Design and implement a system for computerized allocation of inspectors

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to design and implement for computerized allocation of inspection to the inspector. The evidence documents and link of video walk through is attached. Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
152

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection procedure and checklist is available on the given URL:http://pblabour.gov.in/Content/documents/pdf/Procedures/InspectionProcedure_Checklist.pdf. The Evidence documents also uploaded. Details
154

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection notification is available regarding submission of inspection within 48 hours on the given URL:http://pblabour.gov.in/Content/documents/pdf/notifications/SimplificationInspection.pdf. The Evidence documents mentioned within 48 hours submission is also uploaded. Details
155

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download submitted inspection report of last two years. The evidence documents http://pblabour.gov.in/Content/documents/SampleFormPdf/DownloadShopInspectionReport.pdf and link of video http://pblabour.gov.in/Static/WatchVideo/26 walk through is attached. Details
156

Design and implement a system for computerized allocation of inspectors

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to design and implement for computerized allocation of inspection to the inspector. The evidence documents and link of video walk through is attached. Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
158

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection procedure and checklist is available on the given URL:http://pblabour.gov.in/Content/documents/pdf/Procedures/InspectionProcedure_Checklist.pdf. The Evidence documents also uploaded. Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection notification is available regarding submission of inspection within 48 hours on the given URL:http://pblabour.gov.in/Content/documents/pdf/notifications/SimplificationInspection.pdf. The Evidence documents mentioned within 48 hours submission is also uploaded. Details
161

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download submitted inspection report of last two years. The evidence documents http://pblabour.gov.in/Content/documents/SampleFormPdf/DownloadShopInspectionReport.pdf and link of video http://pblabour.gov.in/Static/WatchVideo/26 walk through is attached. Details
162

Design and implement a system for computerized allocation of inspectors

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to design and implement for computerized allocation of inspection to the inspector. The evidence documents and link of video walk through is attached. Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The Inspection Procedure and Document Checklist is published on the website of the PPCB at given URL. and frequency of inspection and sampling of different category of industries as prepared by CPCB are being followed by the Board is available under the link Frequency of Inspection and sampling and the uniform visit report devised by the Board is available under the link Uniform Inspection / Visit Report respectively and Evidence is also attached. Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Office Order mandating the submission of the inspection report online within 48 hours under various Acts including Water (Prevention and Control of Pollution) Act, 1974 has been issued and can be accessed from given URL and evidence document. Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The Board has made provisions in the online system for establishments to view and download submitted inspection reports of at least past two years. The walk through Video and screen shots are uploaded as evidence. Details
168

Design and implement a system for computerized allocation of inspectors

Approved View File The inspection can be marked online to the officers/inspectors for conducting inspections and submitting the report online through online consent management & monitoring system(OCMMS). The screenshot of computerized risk bases allocation of inspectors is placed as evidence. Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Office Order mandating that same inspector will not inspect same establishment twice consecutively has been issued and can be accessed from given URL. Office order - dated 16.06.2016- no officer/team to visit same establishment twice consecutively, document also uploaded. Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL The Inspection Procedure and Document Checklist is published on the website of the PPCB at given URL, and frequency of inspection and sampling of different category of industries as prepared by CPCB are being followed by the Board is available, under the link Frequency of Inspection, sampling and the uniform visit report devised by the Board is available, under the link Uniform Inspection/Visit Report respectively. Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Office Order mandating the submission of the inspection report online within 48 hours under various Acts including Air (Prevention and Control of Pollution) Act, 1981 has been issued and can be accessed from given URL and evidence document is also uploaded. Details
173

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The Board has made provisions in the online system for establishments to view and download submitted inspection reports of at least past two years. The walk through Video and screen shots are uploaded as evidence.It is clarified that the inspection report under Water Act 1974, Air Act 1981 & HW Rules is common to avoid multiple inspections. Details
174

Design and implement a system for computerized allocation of inspectors

Approved View File The inspection can be marked online to the officers/inspectors for conducting inspections and submitting the report online through online consent management & monitoring system(OCMMS). The screenshot of computerized risk bases allocation of inspectors is placed as evidence. Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Office Order mandating that same inspector will not inspect same establishment twice consecutively has been issued and can be accessed from given URL. Office order - dated 16.06.2016- no officer/team to visit same establishment twice consecutively, document also uploaded. Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View File View URL Punjab Government has set up Punjab Bureau of Investment Promotion as a dedicated single window agency as the sole point of contact for setting up a business in State vide notification dated 05.12.2013 and subsequently the Punjab Bureau of Investment Promotion Act,2016 was enacted vide notification dated 01.11.2016(uploaded document) available at URL- http://investpunjab.gov.in/Content/documents/Notifications/PBIP_Act_2016.pdf Details
177

Ensure that the single window agency has been set up through a legislation

Approved View URL Punjab Government has set up Punjab Bureau of Investment Promotion as a dedicated single window agency as the sole point of contact for setting up a business in State vide notification dated 05.12.2013 and subsequently the Punjab Bureau of Investment Promotion Act,2016 was enacted vide notification dated 01.11.2016(uploaded document) available at URL- http://investpunjab.gov.in/Content/documents/Notifications/PBIP_Act_2016.pdf Details
178

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for issuing all approvals being provided by single window agency

Approved View File View URL Clear timelines for all the services covered by Single window body(PBIP) are already notified under Right to Service Act 2011 given in evidence. Such as CLU at (187), Pollution Clearance at (274 to 298), Power Connection at (182), Water Connection at (168) etc. Details
180

Design and implement an online single window system with functionality for online application submission, payment and approvals and mandate that all applications are submitted online

Approved View File View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. As per clause 2.1.1 of FIIP (Revised) notified vide no. 1372 dated 09.11.2015 (attached as evidence) all the units are mandated to apply online through Common Application Form (CAF) available at www.investpunjab.gov.in. The detailed procedure to apply along online (PDF and Video Walkthrough) is available on given link. Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View URL http://investpunjab.gov.in/Content/documents/SampleForms/CAF_Sample_Application.pdf Details
185

Ensure `Consent to establish (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 1(given URL), consisting of Consent to Establish Clearance (CTE), is also available on official website of PBIP (also called INVEST PUNJAB) https://investpunjab.gov.in/. The screen shots of two such CTEs granted are also attached as evidence. Details
186

Ensure `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 3(given URL), consisting of Consent to Operate (CTO), is also available on official website of PBIP (also called INVEST PUNJAB) at given URL. Screen shots of relevant pages given in upload document. Details
187

Ensure `Authorization under Hazardous Waste Rules` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 3(given URL), consisting of Authorization under Hazardous Waste Rules is available on official website of PBIP (also called INVEST PUNJAB) on given URL. Details
188

Ensure `Registration under Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 3(given URL), consisting of Registration under Shops and Establishments Act is also available on official website of PBIP at given URL. Screen Shot also attached. Details
189

Ensure `Permission for engaging contractor for labour` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 2(given URL), consisting of Permission for engaging contractor for labour, is also available on official website of PBIP (also called INVEST PUNJAB) at given URL. Details
190

Ensure `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 3(given URL), consisting of Factories license is available on official website of PBIP (also called INVEST PUNJAB) at given URL. Details
191

Ensure `Factory building plan approval` (under the Factories Act, 1948) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 2(given URL), consisting of Factory building plan approval, is also available on official website of PBIP (also called INVEST PUNJAB) at given URL. Screen Shot is also attached. Details
192

Ensure `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL PBIP have provision in One Stop Clearance system to process Registration under Boiler Act through one stop clearance system. Video link is provided for the same. Details
195

Ensure `NOC from Fire Department` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 3(given URL), consisting of NOC from Fire Department is available on official website of PBIP (also called INVEST PUNJAB) at given URL. Details
196

Ensure renewal of `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals.Walk through video of Stage 3 clearances, including renewal of Consent to operate is available on official website of PBIP (also called INVEST PUNJAB) on given URL. Details
197

Ensure renewal under `Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 3 clearances, including renewal under Shops and Establishments Act is available on official website of PBIP (also called INVEST PUNJAB) on given URL. Details
199

Ensure renewal under `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 3 clearances, including renewal under Registration under Boiler Act is available on official website of PBIP (also called INVEST PUNJAB) on given URL. Details
200

Ensure `electricity connection` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. The system has provision to provide temporary as well as regular load through on line system. The Walk through video of the same is available in the given URL for temporary electricity connection and actual grant of regular load of two such cases is attached in given evidences. Details
202

Publish information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state

Approved View URL information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state is available on the given URL. Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View File All the alerts are generated to investors through SMS and Emails. Details
212

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for land allotment

Approved View File View URL Item no. 241 in enclosed RTS document defines the timeline of land allotment. Details
216

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDCs

Approved View File View URL Item no. 88 and 187 in enclosed RTS document defines the timeline of Change of Land Use (CLU) for land outside of Industrial parks/IDC. Details
221

Develop legally valid master plans/zonal plans/land use plans for all urban areas and make it available online in public domain

Approved View URL The Govt. of Punjab has notified master plans of all the major towns of the state. Information on Approved Master Plans and their Reports are available on websites of Punjab Urban Development Authority (http://puda.nic.in/users/masterplan) at given URL. Details
229

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation to grant construction permits including all required approvals; pre-construction, during construction and post construction

Approved View File Item no. 54.b, 55, 65, 67.b, 68, 75.b, 76 and 272 in enclosed RTS document defines the timeline of issuance of building plans at various stages of construction. Details
232

Define clear timelines mandated through legislation for sanctioning of building permits in 30 days

Approved View File Item no. 54.b and 272 in enclosed RTS document defines the timeline of issuance of building plans in 30 Days Details
235

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
236

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
237

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
239

Allow third parties to easily verify the approval certificates in the public domain

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
240

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
241

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
242

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
243

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
244

Allow third parties to easily verify the approval certificates in the public domain

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
246

Define clear timelines mandated through legislation for approval of application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 89 of RTS Act 2011. Details
250

Notify a list of white category industries, which are exempted from taking clearances from State pollution control board

Approved View URL The Board has exempted 137 types of industries from pollution control clearances of Board vide office order no. 458 dated 29.09.2016. A list of these white category industries is available on the website of PPCB at given URL. It is pertinent to mention that the no. of white category industries in Punjab is highest in the country. Details
251

Allow for auto-renewal of Consent to Establish (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL The grant of auto-renewal of Consent to Establish (under Water (Prevention & Control of Pollution) Act, 1974 and Air (Prevention & Control of Pollution) Act, 1981) has been allowed to Orange and Green Category Industries. The office order issued in this regard is given at above link, Auto-Renewal of CTE/CTO based on self-certification notification also uploaded. Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL The grant of auto-renewal of Consent to Operate (under Water (Prevention & Control of Pollution) Act, 1974 and Air (Prevention & Control of Pollution) Act, 1981) has been allowed to Orange and Green Category Industries. The office order issued in this regard is given at above link, Auto-Renewal of CTO based on self-certification notification also uploaded. Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File View URL The industries are granted Consent to Operate for a period of 5 years except in the case of industries falling in green category, where the consent is granted for a period of 10 years. The Policy of PPCB (April 2013) is available at given URL, wherein the timelines for grant of CTO are notified. The excerpt of this policy is uploaded in evidence file. Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View File As per PPCB office order no. 973 dated 05.09.2017 the Industries may be granted Consent to Establish for a period of 5 years. Details
255

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The procedure and document required for Online Application submission/processing with Flowchart as well as User Manual for Consent to Establish under Water Act, 1974 Air Act,1981 are available on the website of PPCB ( i.e. ppcb.gov.in) at Entrepreneurs Information Corner under the subheading Procedure and documents checklist for obtaining CTE. The same is also uploaded as evidence document. Details
256

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 274, 275, 276, 277, 278, 279, 280, 281, 282.a. 282.b of RTS Act 2011. Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The Board has already implemented a Online system (OCMMS) with online application,payment,tracking and monitoring without the need for a physical touch point for document submission and verification which is accessible under the link pbocmms.nic.in .The user manual is also available on the website at pbocmms.nic.in/OCMMS-0.1. Walkthrough Video is given in URL. The Board vide its O/o dated 20.03.13 & 08.01.14 had mandated online submission.(evidence attached). Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The signed approval certificates are issued online & made available in the login of the applicant which can be downloaded. Screen shots of downloading of CTE is attached as evidence document. Walk through video for Provision of User to download Inspection Report and Approval Certificate is available on given URL. Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The approval certificates are issued online and system allows Third Party Verification of approval certificate in public domain through given URL. Screen shots of Third Party Verification of CTE is attached as evidence document Details
260

Publish information about the procedure and a comprehensive list of all documents required on the Department`s web site

Approved View File View URL The procedure and document required for Online Application submission/processing with Flowchart as well as User Manual for Consent to Establish under Water Act, 1974 Air Act,1981 are available on the website of PPCB ( i.e. ppcb.gov.in) at Entrepreneurs Information Corner under the subheading Procedure and documents checklist for obtaining CTE. The same is also uploaded as evidence document. Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 274, 275, 276, 277, 278, 279, 280, 281, 282.a. 282.b of RTS Act 2011. Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The Board has implemented Online Consent Management & Monitoring system (OCMMS) with online application,payment,tracking and monitoring without the need for a physical touch point for document submission and verification which is accessible under the link pbocmms.nic.in .The user manual is also available at pbocmms.nic.in/OCMMS-0.1. Walkthrough Video is given in URL . The Board vide its O/o dated 20.03.13 & 08.01.14 has mandated online submission for all type of industries(evidence attached). Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The signed approval certificates are issued online & made available in the login of the applicant which can be downloaded. Screen shots of downloading of CTE is attached as evidence document. Walk through video for Provision of User to download Inspection Report and Approval Certificate is available on given URL. Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The approval certificates are issued online and system allows third party verification of approval certificate in public domain through at given URL. Screen shots of Third Party Verification of CTE is attached as evidence document Details
265

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Information about the procedure and a comprehensive list of documents required for submission of application for Authorization under the Hazardous and Other Wastes Rules, 2016 is given in the industry user manual available on the web site of PPCB at given link and evidence.[section 6.1.1, page no. 46-51 including documents to be attached (page 50)]. Details
266

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 292 of RTS Act 2011. Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The Board has implemented Online Consent Management & Monitoring system (OCMMS) with online application,payment,tracking and monitoring without the need for a physical touch point for document submission and verification which is accessible under the link pbocmms.nic.in .The user manual is also available at pbocmms.nic.in/OCMMS-0.1. Walkthrough Video is given in URL . The Board vide its O/o dated 20.03.13 & 08.01.14 has mandated online submission for all type of industries(evidence attached). Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The signed approval certificates are issued online & made available in the login of the applicant which can be downloaded. Screen shots of downloading of Authorization under the Hazardous Wastes Rules, 2016 is attached as evidence document. Walk through video for Provision of Users to download Inspection Report and Approval Certificates is available on given URL. Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The approval certificates are issued online and system allows third party verification of approval certificate in public domain through at given URL. Screen shots of Third Party Verification of Authorization granted under the Hazardous Wastes Rules, 2016 is attached as evidence document Details
271

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 283, 284, 285, 286, 287, 288, 289, 290, 291, 292.a, 292.b of RTS Act 2011. Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The Board has implemented Online Consent Management & Monitoring system (OCMMS) with online application,payment,tracking and monitoring without the need for a physical touch point for document submission and verification which is accessible under the link pbocmms.nic.in .The user manual is also available at pbocmms.nic.in/OCMMS-0.1. Walkthrough Video is given in URL . The Board vide its O/o dated 20.03.13 & 08.01.14 has mandated online submission for all type of industries(evidence attached). Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL The signed approval certificates are issued online & made available in the login of the applicant which can be downloaded. Screen shots of downloading of Consent to Operate granted under the Water Act, 1974 is attached as evidence document. Walk through video for Provision of Users to download Inspection Report and Approval Certificates is available on given URL. Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The approval certificates are issued online and system allows third party verification of approval certificate in public domain through at given URL. Screen shots of Third Party Verification of Consent to Operate granted under the Water Act, 1974 is attached as evidence document. Details
276

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Item no. 283, 284, 285, 286, 287, 288, 289, 290, 291, 291.a and 291.b in enclosed RTS document defines the timeline of issuance of consent to operate for air and water. Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The Board has implemented Online Consent Management & Monitoring system (OCMMS) with online application,payment,tracking and monitoring without the need for a physical touch point for document submission and verification which is accessible under the link pbocmms.nic.in .The user manual is also available at pbocmms.nic.in/OCMMS-0.1. Walkthrough Video is given in URL . The Board vide its O/o dated 20.03.13 & 08.01.14 has mandated online submission for all type of industries(evidence attached). Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL The signed approval certificates are issued online & made available in the login of the applicant which can be downloaded. Screen shots of downloading of Consent to Operate granted under Air Act, 1981 is attached as evidence document. Walk through video for Provision of Users to download Inspection Report and Approval Certificates is available on given URL. Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The approval certificates are issued online and system allows third party verification of approval certificate in public domain through at given URL. Screen shots of Third Party Verification of Consent to Operate granted under Air Act, 1981 is attached as evidence document. Details
280

Ensure that DisComs uses automated tools to monitor outages in all Industrial areas of State

Approved View File View URL SCADA/DMS project implemented in PSPCL in three towns of Punjab i.e Jalandhar, Ludhiana & Amritsar have automated tools for continuous monitoring and controlling of various electrical parameters, outages & service restoration and 53 nos. RTUs (installed at Substations) are communicating with SCADA Control Room. The photographs of Control Room & snapshots of the system are enclosed. The State has also implemented an alternative mechanism for monitoring outages in the State. Details
281

Ensure that DisComs uses automated tools for service restoration in all Industrial areas of State

Approved View File View URL SCADA/DMS project implemented in PSPCL in three towns of Punjab i.e Jalandhar, Ludhiana & Amritsar have automated tools for continuous monitoring and controlling of various electrical parameters, outages & service restoration and 53 nos. RTUs (installed at Substations) are communicating with SCADA Control Room. The photographs of Control Room & snapshots of the system are enclosed. The State has also implemented an alternative mechanism for monitoring outages in the State. Details
282

Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain

Approved View URL The monthly data regarding System Average Interruption Frequency Index (SAIFI) and System Average Interruption Duration Index (SAIDI) and Reliability Index is placed on the website of PSERC in Public domain - Reliability Indices icon on homepage. Details
283

Ensure that total outage cap is fixed by regulator for a quarter/year and the Discoms compensates customers for outages that go over the fixed cap

Approved View File View URL PSERC has fixed the outage cap for different types of outages in Cities and Towns/ Urban Areas and Rural Areas and compensation payable to any consumer/ consumers in case of outages not being restored within the specified time limits as per Supply Code Regulation 26 and details in Annexure-5 of Supply Code. The amended cap limits and compensation has been notified vide CC No. 51/2016 dated 11.11.2016. Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View URL It is stated that information on effective tariffs are available online and customers are being notified of a change in tariff ahead of the billing cycle. Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View File View URL As per provisions of Supply Code 2014, Reg-6.4.2 and 6.4.3, submission of NOC was required along with Identity Proof and Proof of ownership. However, requirement of NOC has been done away with vide CC No.19/2017 attached in URL, therefore as explained in the evidence now only two documents(identity proof and ownership proof) are required. Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View URL As per provisions of Reg.6.9.1 of Supply Code, PSPCL shall accept the test results submitted by the consumer when the same has been duly signed by the Licensed Electrical Contractor. In view of above the testing of electrical installations/wiring by PSPCL has been dispensed with. Details
287

Ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and ensure these charges (demand note) is generated through the online system

Approved View File View URL PSPCL has issued necessary circular vide letter dated 27.10.17 to ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and and has incorporated suitable provision in the already operational online system to ensure these charges are conveyed and payment is done through the online system. Evidence document attached. Details
288

Implement a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online

Approved View File View URL Online window is available for applications for release of connections up to 100 KVA and above 100 KVA on PSPCL website. Commercial Circular No.49/2013 and 37/2016 issued by PSPCL is attached. Details
289

Stipulate that charged electrical connections (up to 150 KVA) is provided within Seven days (where no `Right of Way` (RoW) is required) and in Fifteen days where RoW is required from concerned agencies

Approved View URL Commercial Circular No. 36/2017 dated 10.8.2017 has been issued wherein the time lines have been re-defined for release of connections upto 150 kVA in designated Industrial Areas within 7 days (where no right of way (ROW)) is required and 15 days ROW is required. Details
292

Allow third parties to easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain

Approved View File View URL Third parties verification of the authenticity of electricity connections is available on website of PSPCL. YouTube Video and evidence is uploaded. Details
299

Define clear timelines mandated through legislation for obtaining water connection by all concerned agencies

Approved View File View URL Item no. 66, 77 and 78 in enclosed RTS document defines the timeline of sanction of water supply. Details
301

Ensure that users are provided assistance for e-filing at service centers

Approved View URL Helpline is functional and help desks are established in each district office. Emphasis on soft skills of officers. Workshops, seminars and training on GST are organized at district level for traders, CAs and lawyers etc. The GST Mitra Scheme launched in which GST related vocational skills are imparted to youth, to help dealers in registration, return filing & payment of GST dues on GSTN portal. Details
302

Establish a helpline providing basic services and assisting users in preparing and filing returns

Approved View URL Helpline is functional and help desks are established in each district office. Emphasis on soft skills of officers. Workshops, seminars and training on GST are organized at district level for traders, CAs and lawyers etc. The GST Mitra Scheme launched in which GST related vocational skills are imparted to youth, to help dealers in registration, return filing & payment of GST dues on GSTN portal. Details
303

Mandate that VAT refund payment should directly be paid into organization`s account within 60 days

Approved View File View URL The office order for direct disbursal of refunds into dealers account and relevant extract from the PVAT Rule 52 sub rule 10 regarding timeline of 60 days have been uploaded for your kind reference. Details
304

Implement a system for risk based audit related to tax compliance

Approved View File View URL Rule 43 of PVAT Act provides 100% scrutiny of returns and as per s/s 4 of rule 43 any person fails to comply with the directions issued, his case can be either referred to audit u/s 28 or sub section 2 of section 29 for framing assessment. The Policy extract & parameters of scrutiny are attached for your reference. Also YouTube video link of system demonstrating the process of risk parameter based selection of case for scrutiny and thereafter audit or assessment has been shared for reference. Details
305

Introduce a system for advance tax ruling for State level taxes on the lines of Income Tax Act

Approved View File View URL Please find given evidence uploaded regarding advance tax. Details
320

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Professional Tax is not applicable in Punjab. This is published on the public portal for ease of Business entities at www.pextax.com. URL is given and supporting documents is also uploaded for ready reference. Details
321

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Professional Tax is not applicable in Punjab. This is published on the public portal for ease of Business entities at www.pextax.com. URL is given and supporting documents is also uploaded for ready reference. Details
322

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Professional Tax is not applicable in Punjab. This is published on the public portal for ease of Business entities at www.pextax.com.URL is given and supporting documents is also uploaded for ready reference. Details
323

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Professional Tax is not applicable in Punjab. This is published on the public portal for ease of Business entities at www.pextax.com. URL is given and supporting documents is also uploaded for ready reference. Details
324

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Professional Tax is not applicable in Punjab. This is published on the public portal for ease of Business entities at www.pextax.com.URL is given and supporting documents is also uploaded for ready reference. Details
342

Design and implement a system for online filing of Profession Tax

Approved View URL Professional Tax is not applicable in Punjab. This is published on the public portal for ease of Business entities at www.pextax.com.URL is given and supporting documents is also uploaded for ready reference. Details
348

Design and implement a system for online payment of Profession Tax

Approved View URL Professional Tax is not applicable in Punjab. This is published on the public portal for ease of Business entities at www.pextax.com. URL is given as evidence. Details
354

Develop an online information wizard (one portal/functionality covering all categories/types of industries/businesses) to provide accurate information regarding all approvals (No Objection Certificates (NOCs), licenses, registrations and other mandatory approvals, timelines, procedure) applicable to establish a business/industrial unit (pre-establishment)

Approved View URL Invest Punjab has developed on line wizard to provide accurate information regarding all approvals (No Objection Certificates (NOCs), licenses, registrations and other mandatory approvals, timelines, procedure) applicable to establish a business/industrial unit (pre-establishment) avilable at http://www.investpunjab.gov.in/InvestmentWizard/IntroductoryQuestions Details
355

Develop an online information wizard (one portal/functionality covering all categories/types of industries/businesses) to provide accurate information regarding all approvals (No Objection Certificates (NOCs), licenses, registrations and other mandatory approvals, timelines, procedure) applicable to establish a business/industrial unit (pre operation)

Approved View URL Invest Punjab has developed on line wizard to provide accurate information regarding all approvals (No Objection Certificates (NOCs), licenses, registrations and other mandatory approvals, timelines, procedure) applicable to establish a business/industrial unit (pre-operation) avilable at http://www.investpunjab.gov.in/InvestmentWizard/IntroductoryQuestions Details
360

Mandate that the final profession tax registration certificate (where applicable) will be issued within at most one (1) working day from the date of submission of online application form

Approved View URL Professional Tax is not applicable in Punjab. This is published on the public portal for ease of Business entities at www.pextax.com. URL is given and supporting documents is also uploaded for ready reference. Details
370

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Item no. 33 in enclosed RTS document defines the timeline of registration of retail drug license. Details
378

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Item no. 34 in enclosed RTS document defines the timeline of issuance/renewal of drug license to wholeseller. Details
380

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL The system implemented by the FDA is so intelligent to take-care almost all activities online. The system allows user to download the final signed approval certificate from the online portal. The evidence is given in document/URL. Details
382

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL The time frame for grant of drugs manufacturing licence is 60 days as Right to Service Act. The renewal of licences has been omited by Govt. of India vide notification No. 1337(E) dated 27-10-2017, thus no renewal of the licence is required. Details
386

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Item no. 81 in enclosed RTS document defines the timeline of issuance/renewal of trade license.. Details
392

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The timelines have been defined for processing of applications for Registration of Partnership firms/Societies under Right to Service Act 2011 at serial no. 197. The list of services notified under RTS is attached in evidence. Details
396

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Information about the procedure and a comprehensive list of documents required for Registration of Partnership firms/Societies is available on the web site as per given evidence/URL. Details
397

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The timelines have been defined for processing of applications for Registration of Partnership firms/Societies under Right to Service Act 2011 at serial no. 195-196. The list of services notified under RTS is attached in evidence. Details
402

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Item no. 195 and 196 in enclosed RTS document defines the timeline of registration of societies. Details
421

Publish tariff rates on the portal of discoms for new connection and all types of users

Approved View URL It is stated that tariff rates for new connection and all types of users are available online. Details

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