header Image
KARNATAKA
Implementation Percentage
83.74%

YES
309
NO
60
N/A
3
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
1

Mandate online filing of single integrated return and applicable payments under all Labour Laws

Approved View File View URL Online filing of single integrated returns and applicable payments under all labour laws is mandated vide circular number No. DLC IP&LS/CR- 4120, 16-17, dated 12.10.2017. Resubmitted with clarifications Details
2

Introduce a provision for self-certification /third party certification for boilers during use u/s 34(3) of the Boilers Act, 1923, by persons having requisite qualification and experience

Approved View File View URL Provision for self-certification and third party certification for boilers under Indian Boilers Act, 1923 has been provided through government notifications. The state has chosen the institutes from the empanelled list as decided by the Central Boilers Board, New Delhi. Response to Clarification highlighted Details
3

Introduce a provision for issuing Factory License and all subsequent renewals with validity of 10 years or more

Approved View File View URL Factories department vide notification has introduced the option for renewal for 10 years Details
4

Eliminate the requirement of inspection prior to registration under the Shops and Establishment Act and ensure that the registration is granted within one day from the date of application

Approved View File View URL The department vide circular number DLC IP&LS/CR- 4120, 16-17, dated 12.10.2017 has eliminated the requirement of inspection prior to registration under the Shops and Establishment Act and ensures that the registration is granted within one day from the date of application Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Clear timelines for registration and renewal of license have been mandated under The Karnataka Guarantee of Services to Citizens Act, 2011 i.e., 90 working days for approval of complete application Details
7

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department follows online application system, covering online application form digitally signed by the entrepreneurs, online fee payment, list of documents to be verified and submitted without any physical touch point. The system also enables applicant to track their application status. Mandating Order Also attached Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View File View URL The user can view and download the final signed approval certificate from the online portal by login through the user id and password on website. Details
9

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the certificates for registration and renewal of license under the Factories Act, online on the web portal by referring to the unique case ID numbers. Details
10

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The detailed procedure and comprehensive list of documents are available on the web portal. Details
11

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Clear timelines for approval of complete application under The Karnataka Guarantee of Services to Citizens Act, 2011 i.e., 90 working days. Details
12

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL System has been developed for approval of plan and permission to construct/extend or take into use any building as a factory under the Factories Act, 1948. The system allows the users to submit the application online. The applicants can submit the documents and make concerned payments through the portal itself. The applicant can also track the status of the application till the time the approval is given. Mandating Order Attached Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The user can view and download the final signed approval certificate from the online portal by login through the user id and password on website. Details
14

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the certificates approval of plan permission to construct/extend/or take under the Factories Act, online on the web portal by referring to the unique case ID numbers. Details
15

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The detailed procedure and comprehensive list of documents are available on the web portal. Details
16

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Clear timelines for approval of complete application of license have been mandated under The Karnataka Guarantee of Services to Citizens Act, 2011 Details
17

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL System has been developed for registration and renewal of boilers. The system allows the users to submit the application online. The applicants can submit the documents and make concerned payments through the portal itself. The applicant can also track the status of the application. Details
18

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL System has been developed where the users can verify and download the certificate by logging into the portal Details
19

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the approval certificates for registration and renewal of license under the Boilers Act, online on the web portal by referring to the unique case ID numbers. Details
21

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time line for approval for Boiler manufacturer and renewal thereof had been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. Details
22

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department vide circular No EST1/MISC/CR-54/2016-17, dated 13.07.2017, has mandated that all applications are to be submitted online. An online system has been designed where the applicant can submit his application, pay and track his application online for approval of boiler manufacturer and renewal. Please Note: The term recognition is same as approval. Details
23

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The user can view and download the final signed approval certificate for both boiler manufacturer and renewal from the online portal by login through the user id and password on departments website. Thereafter, user can view and download the approval certificate with reference to the case number. Details
24

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third party can easily view and verify the approval certificate by referring the company name. Please note that the term recognition in boiler manufacturer is same as approval. Details
26

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time line for approval for Boiler erector and renewal thereof had been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011 Details
27

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department vide circular No EST1/MISC/CR-54/2016-17, dated 13.07.2017, has mandated that all applications are to be submitted online. An online system has been designed where the applicant can submit his application, pay and track his application online for approval of boiler manufacturer and renewal. Please Note: The term recognition is same as approval. Details
28

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The system allows user to download the final signed approval certificate from the online portal for approval (recognition) of boiler erector and renewal. Please Note: The term recognition refers to approval. Details
29

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third party can easily view and verify the approval certificate by referring the company name. Please note that the term recognition mentioned in the certificate is same as approval. Details
30

Publish information about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL The procedure and comprehensive list of documents have been provided on the website. Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time line for license and renewal of license for Contractors under the provision of the Contract Labour Act, 1970 has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. Details
32

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL System has been developed for License and renewal of license under the Contracts Labour (Regulation and Abolition) Act. The system allows the users to submit the application online. The applicants can submit the documents and make concerned payments through the portal itself. The applicant can also track the status of the application till the time the approval is given. Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The users can view and download the final signed approval certificate from the portal by using the License certificate number Details
34

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the license and renewal of license certificates with the license number on the portal. Details
35

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The procedure and comprehensive list of all documents are provided on the website. Help manuals have been put up on the website which has the procedure. Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time line for registration and renewal under Shops and Commercial Establishment Act, 1961 has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. The timeline is also mentioned on the Labour department website. Details
37

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL System has been developed for Registration and Renewal under Shops and Commercial Establishment Act. The system allows the users to submit the application online. Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL User can view and download the certificate for registration and renewal under shops and commercial establishment Act by logging on to the portal by using his login ID and password. Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The users can verify and download the final signed approval certificate from the portal by using the certificate number. Details
40

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The procedure and comprehensive list of documents have been provided on the website. Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time lines for Registration of Principle Employers establishment under the provision of the Contract Labour Act, 1970 has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. The Timelines have also been mentioned on the department website. Details
42

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL System has been developed for Registration of Principal Employers establishment under the provision of Contract Labour Act. The system allows the users to submit the application online. The applicants can submit the documents and make concerned payments through the portal itself. Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The users can view and download the final signed approval certificate from the portal by using the Registration certificate number sent by email. Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the approval certificates with the license number on the portal Details
45

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The procedure and comprehensive list of documents have been provided on the website. Details
46

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time lines for Registration under the Building & other Construction Workers ( Regulation & Employment Condition of Service ) Act 1996, has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. The Timelines have also been mentioned on the department website. Details
47

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department vide circular No. P&S/CLA/CR-18/20 15-16, dated 13.10.2017 has mandated online submission of application for Registration under the Building and other construction workers (regulation of Employment and conditions of Service) Act. The user can submit application, make online payment and track his status on the website. Details
48

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The department has an online system wherein the user can view and download the signed approval certificate from the departments portal by entering the registration number. Details
49

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The department has an online system wherein third parties can easily verify the approval certificates by entering the registration number Details
50

Publish information on about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL The procedure and comprehensive list of documents for registration of establishment under the Inter State Migrant Workmen Act, 1979 have been provided on the website Details
51

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time lines for Registration of establishment under the Inter State Migrant Workmen ( RE&CS) Act, 1979 has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. The Timelines have also been mentioned on the department website. Details
52

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department vide circular No. P&S/CLA/CR-18/20 15-16, dated 13.10.2017 has mandated online submission of application for Registration and renewal under the Inter State Migrant Workmen (RE&CS) Act, 1979 Act. The user can submit application, make online payment and track his status on the website. Details
53

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The users can download the certificate from the website by entering the registration number. Details
54

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can view and download the certificate from the website by entering the registration number. Details
62

Publish model commercial contract templates in public domain in downloadable and editable format along with instructions to use them

Approved View File View URL Screen sheet of webpage attached Details
64

Design and implement a system that allows issuance of e-summons for commercial disputes in Commercial courts

Approved View File Law Department in consultation with the Hon ble Courts has developed an online module for sending out e-summons in all the courts in Karnataka. Details
65

Design and implement a system that allows publishing of e-cause lists for commercial disputes in Commercial courts

Approved View File View URL Screenshots for e-causelists provided in the attached document Details
66

Design and implement a system that allows e-payment of court fees and process fees for Commercial disputes in Commercial courts

Approved View File View URL ePayment of Court Fee and Process Fee can be done online. Detailed Procedure is attached for reference. As asked by DIPP, the revised evidence clearly highlight the e-payment for process fee Details
67

Design and implement a system that allows issuance of digitally signed court orders in Commercial courts

Approved View File View URL Karnataka District Courts/Commercial courts have introduced system to issue and view digitally signed court Orders of all case types. The copy of judgement with digital signatures have been enclosed in the revised evidence. Details
68

Digitize land transaction deeds of last 2 years at all sub-registrar offices and make the same available on an online system

Approved View File View URL Land transaction deeds of last 2 years have been digitized at all sub registrar offices and are made available on an online system through Kaveri software. The information in the online system is available for more than 10 years and 3 cases for different years have been provided as evidence. Details
69

Digitize land records of last 2 years at all land records offices and publish the updated land records online in public domain

Approved View File View URL Bhoomi is a land record management system developed by the Revenue department with the purpose of simplifying the processes regarding information pertaining land records, revenue maps mutation etc. The land records are available on the official web portal in public domain. The user can access records for more than 2 years. Please read the detailed justification for further details Details
70

Digitize land records of last 2 years at local municipality office and publish the updated land records online in public domain

Approved View File View URL E aasthi software which takes care of mutation requests from citizens is implemented in Urban local Bodies. The software is linked to Property Tax information System which is an web application having digitized data of all 38 lakh urban properties spread across Karnataka. Details
71

Digitize Property tax payment records of last 2 years with a functionality to view balance payments at all local municipality offices and publish the updated records online in public domain

Approved View File View URL Urban Local Bodies have been digitized and property details are collected during property survey. Property details are made available online through PTIS online application and citizen can verify property details at any point of time. Property tax details are also available in the portal. Details
72

Digitize cadastral maps of all rural areas in the state

Approved View File View URL Cadastral Maps have been Digitized for all rural areas in the state of Karnataka. Details
78

Publish information about the procedure and a comprehensive list of documents required for property registration on the Department`s web site

Approved View File View URL The comprehensive list of documents are provided on the department website. The information has also been provided on the Sakala website. Details
79

Provide model deed templates for sale, gift, lease, mortgage and rent in downloadable and editable format along with instructions to use them

Approved View File View URL Editable Model templates are available on the department website. User can download the template which is in word format and can change accordingly. Instructions on how to use them also have been provided. Details
80

Design and implement a system that allows online application and payment for submission and verification of document and mandate that all applications are submitted online and mandate that all applications are submitted online

Approved View File View URL The department vide notification number COMP/09/2003-04 dated, 27/10/2017, has mandated all applications to be taken online. An online system has been designed and implemented where the user can apply, pay and the documents can be verified online. Details
81

The online system should have the facility of auto calculation of the applicable fee and stamp duty as per the valuation of the property

Approved View File View URL Facility of auto calculation of the applicable fee and stamp duty as per the valuation of the property is available on the website Details
82

The online system should have the facility of auto generation of appointment (date and time) on making the required payment online at respective SRO offices

Approved View File View URL A system has been designed that allows online application, payment and facility of auto generation of appointment(date and time). Details
83

The registration of the transaction deed to be provided to related parties on the same day of appointment

Approved View File View URL The registration of transaction deed is provided to the parties on the same day of registration. KAVERI registration system has been integrated with SAKALA for registration of documents and provide services in prescribed timely manner. Details
84

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The system allow user or citizens to download the final signed approval certificate from the online portal. Any citizen can register and view the certified copy of certificates online. Details
85

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for document registration and mutation of land

Approved View File View URL The time line for property registration has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011 for document registration and mutation of land. Details
86

Institutionalize a Central Inspection System responsible for undertaking compliance inspections of the departments concerned

Approved View File View URL Government of Karnataka vide the notification no CI 209 SPI 2017; dt: 09.10.2017, institutionalised the Central Inspection System. Details
89

Differentiate compliance inspection requirements based on risk profile (such as High, Medium and Low risk) of industries under all the labour laws

Approved View File View URL The Department of Labour vide the notification No, LD 396 LET 2015 dated 05-10-2016, on classification of industries to streamline and simplify the inspection system based on risk classification under labour laws have specified the criteria for compliance inspection based on High, medium and low risk under labour laws. Details
90

Exempt low risk industries with a history of satisfactory compliance from labour compliance inspections, or allow self-certification in lieu of conducting physical inspections under all the Labour laws

Approved View File View URL The Labour Department vide the said notification has issued The Karnataka State Self Certification-Cum - Integrated Period Returns Scheme - 2015 notification dt16.9.2016 under all labour laws which exempts the industries from inspections Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File View URL Details
92

Differentiate compliance inspection requirements based on industry pollution categorization such as Red, Amber(Orange), and Green under all environment/pollution laws

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements (in terms of timelines/ frequency of inspection). Details
94

Exempt Green industries with a history of satisfactory compliance from environmental compliance inspection, or allow self-certification (in lieu of conducting physical inspections)

Approved View File View URL KSPCB vide the said notification, made modifications in this regard and exempted Green category industries with history of satisfactory compliance from environmental compliance inspection. The details are mentioned in the said order. Details
100

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL UDD: The inspection procedure pertaining to construction permit has been uploaded on the Nirman web portal. The Nirman portal is an online system for obtaining building license. KIADB: Procedure is published in department website and Checklist has been provided vide circular number. Step by step procedure is shown to avail the procedure and checklist Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of Inspection Report has been mandated by respective circulars of the department to upload the inspection certificate within 48 hours to the department. Details
103

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The modules have been developed for the establishments to view their inspection reports of the inspection done for the plan approval. Details
105

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The department has clearly published the list of documents required and related procedure for tree Felling & Transit permission on their official website. Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide letter No. B5/KPT/CR-70/2015-16 has mandated the submission of inspection reports within 48 hours of field inspection. Details
108

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The department has developed an online system wherein user can view and download the inspection report. Please note that the report generated is for demo purpose only. Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide circular no. B5/KPT/CR-70/2105-16 dated 04.10.2017 has mandated the procedure to be followed by the inspecting officers during inspection for issuing tree felling permission. The department has ensured vide the said circular that the same inspector will not inspect the same establishment twice consecutively. Details
111

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL UDD: The inspection procedure pertaining to occupancy certificate has been uploaded on the Nirman web portal after validation by the government. The Nirman portal is an online system for obtaining building license KIADB: Procedure and checklist have been on the department website and Checklist has been provided Details
112

Design and implement a computerized system for identifying building/area that need to be inspected based on risk assessment

Approved View File View URL For UDD, LBPAS system (Nirman2) allows the department to configure which building types requires the inspection. The system classifies the applications based on type, building plan attributes like built-up area and height. Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Vide G.O No: UDD 330 MyAaPra dated 26/07/2017 has mandated online submission of inspection report within 48 hours to the department. This circular is applicable to all the urban local bodies of the entire state Details
114

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The modules have been developed for the establishments to view their inspection reports of the inspection done for obtaining occupancy/completion certificate. Details
117

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The Labour department vide Notification no P&S/EODB/CR-4/2OL6-L7 dated 16.10.2017, have clearly defined the risk categories/criteria. As asked by DIPP, the detail notification defining risk criteria is attached in the revised evidence. Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that the inspection report would be uploaded by the inspecting officer within 48 hours Details
119

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The Labour Department has developed an online module that allows the establishments to view and download the submitted inspection reports for the last two years and also submit the compliance reports. Details
120

Design and implement a system for computerized allocation of inspectors

Approved View File View URL The Labour department vide Notification no P&S/EODB/CR-4/2OL6-L7 dated 16.10.2017, has published the Karnataka State Labour Inspection Scheme which clearly defines the risk categories/criteria for assessment and categorisation of establishments. As asked by DIPP, the detail notification defining risk criteria is attached in the revised evidence. Additionally, all relevant sections have also been highlighted. Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that no inspector would inspect the same premise twice consecutively. Details
122

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL A well defined inspection procedure and checklist is available on the departments website. A circular has been issued on the same. Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide circular number EST-1MISC/CR-54/2016-17, dated 06-08-2016 has mandated online submission of inspection report within 48 hours to the department. Details
125

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Establishments can view and download submitted inspection reports by logging on the portal with their username and password. They can view the inspection reports of the past two years Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File The department of Factories, Boilers and Industrial Safety & Health vide circular No. EST-1/misc/CR-141/2017-18 has mandated that the same inspector will not inspect the same establishment twice consecutively. Details
129

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The Labour department vide Notification no P&S/EODB/CR-4/2OL6-L7 dated 16.10.2017, have clearly defined the risk categories/criteria. As asked by DIPP, the detail notification defining risk criteria is attached in the revised evidence. Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that the inspection report would be uploaded by the inspecting officer within 48 hours Details
131

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The Labour Department has developed an online module that allows the establishments to view and download the submitted inspection reports for the last two years and also submit the compliance reports. Details
132

Design and implement a system for computerized allocation of inspectors

Approved View File The Labour Department has developed an end to end online module that would identify the establishments based on the risk and allocate the same to the inspectors randomly on a specified date. The screen shot of the coding that has been used for the module is also shown as an evidence. Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that no inspector would inspect the same premise twice consecutively. Details
135

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The Labour department vide Notification no P&S/EODB/CR-4/2OL6-L7 dated 16.10.2017, have clearly defined the risk categories/criteria. As asked by DIPP, the detail notification defining risk criteria is attached in the revised evidence. Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that the inspection report would be uploaded by the inspecting officer within 48 hours Details
137

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The Labour Department has developed an online module that allows the establishments to view and download the submitted inspection reports for the last two years and also submit the compliance reports. Details
138

Design and implement a system for computerized allocation of inspectors

Approved View File View URL The Labour department vide Notification no P&S/EODB/CR-4/2OL6-L7 dated 16.10.2017, has clearly defines the risk categories/criteria for assessment and categorisation of establishments. As asked by DIPP, the detail notification defining risk criteria is attached in the revised evidence. Additionally, all relevant sections have also been highlighted. Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that no inspector would inspect the same premise twice consecutively. Details
141

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The Labour department vide Notification no P&S/EODB/CR-4/2OL6-L7 dated 16.10.2017, have clearly defined the risk categories/criteria. As asked by DIPP, the detail notification defining risk criteria is attached in the revised evidence. Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that the inspection report would be uploaded by the inspecting officer within 48 hours Details
143

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The Labour Department has developed an online module that allows the establishments to view and download the submitted inspection reports for the last two years and also submit the compliance reports. Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that no inspector would inspect the same premise twice consecutively. Details
147

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The Labour department vide Notification no P&S/EODB/CR-4/2OL6-L7 dated 16.10.2017, have clearly defined the risk categories/criteria. As asked by DIPP, the detail notification defining risk criteria is attached in the revised evidence. Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that the inspection report would be uploaded by the inspecting officer within 48 hours Details
149

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The reports were attached in previous submission as well. Regarding the clarification raised, kindly refer to our email communication with DIPP dated 15.12.2017 in response to which DIPP has reverted on 20.12.2017 and asked for resubmission of the same evidence. Accordingly, we are resubmitting the evidence and have highlighted the relevant sections for convenience Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that no inspector would inspect the same premise twice consecutively. Details
153

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL TThe Labour department vide Notification no P&S/EODB/CR-4/2OL6-L7 dated 16.10.2017, have clearly defined the risk categories/criteria. As asked by DIPP, the detail notification defining risk criteria is attached in the revised evidence. Details
154

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that the inspection report would be uploaded by the inspecting officer within 48 hours Details
155

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The Labour Department has developed an online module that allows the establishments to view and download the submitted inspection reports for the last two years and also submit the compliance reports. Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that no inspector would inspect the same premise twice consecutively. Details
159

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The Labour department vide Notification no P&S/EODB/CR-4/2OL6-L7 dated 16.10.2017, have clearly defined the risk categories/criteria. As asked by DIPP, the detail notification defining risk criteria is attached in the revised evidence. Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that the inspection report would be uploaded by the inspecting officer within 48 hours Details
161

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The Labour Department has developed an online module that allows the establishments to view and download the submitted inspection reports for the last two years and also submit the compliance reports. Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that no inspector would inspect the same premise twice consecutively. Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements. The inspection compliance under the Water (Prevention and Control of Pollution) Act, 1974, are in line with the CPCB guidelines and the inspections is detailed out in the said order. Details
165

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL In XGN-Karnataka software, a facility has been provided to identify high risk category organizations Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements in terms of prescribed timeline for inspection report submission by inspecting officer on XGN Karnataka portal. Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The user/establishment can view and download the submitted inspection reports of past two years from the online portal by using login credentials i.e., user id and password. Details
168

Design and implement a system for computerized allocation of inspectors

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements. The notification comply that there will be an online system for computerized allocation of inspectors based on random selection. Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements. The notification comply that in the Regional office, an establishment will not be inspected by the same officer twice consecutively. Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements as per compliance under the Air (Prevention and Control of Pollution) Act, 1981. The procedure along with the checklist is detailed out in the said order. Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements in terms of prescribed timeline for inspection report submission. Details have been provided in the said order. Details
173

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The user/establishment can view and download the submitted inspection reports of past two years from the online portal by using login credentials i.e., user id and password. Details
174

Design and implement a system for computerized allocation of inspectors

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements. The notification comply that there will be an online system for computerized allocation of inspectors based on random selection. Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements. The notification comply that in the Regional office, an establishment will not be inspected by the same officer twice consecutively. Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View File View URL In 1992, Karnataka Udyog Mitra (KUM) has been institutionalised for providing support services to the Industrial Entrepreneurs, particularly in Medium & Large Industrial Sector. Subsequently, The Karnataka Industries (Facilitation) Act, 2002, was notified which gives KUM additional powers of acting as a Nodal Agency for approval of the projects and investments in Karnataka. Details
177

Ensure that the single window agency has been set up through a legislation

Approved View File View URL In 1992, Karnataka Udyog Mitra (KUM) has been institutionalised for providing support services to the Industrial Entrepreneurs, particularly in Medium & Large Industrial Sector. Subsequently, The Karnataka Industries (Facilitation) Act, 2002, notified which gives KUM additional powers of acting as a Nodal Agency for Single window clearance. Details
178

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for issuing all approvals being provided by single window agency

Approved View File View URL In order to main the consistency in the timelines for the service delivery in terms of providing the clearances/ approvals/ etc. the Commerce & Industry Department vids notificateion no. CI 208 SPI 2017, dt 09.10.2017 had instrcuted all the concerend officers of Karnataka Udyog Mitra and the Nodal Officers of the Concerned Departments to follow the same timelines as mentioned being followed by the departments for providing the similar services as mentioned in Sakala. Details
179

Define clear timelines mandated through legislation or through notification under the Public Service Delivery Guarantee Act for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/sectoral policy in the State

Approved View File View URL The department has mandated clear timelines under Karnataka Sakala Services Act, 2011 and (Amendment) Act, 2014 regarding issuing intent letter, granting sanction and disbursal of applicable incentives. Details
180

Design and implement an online single window system with functionality for online application submission, payment and approvals and mandate that all applications are submitted online

Approved View File View URL Karnataka Udyog Mitra (KUM), the single window agency, through its single window system (e-udyami) allows the user to submit online application, payment, track the status of his application, view and download his approval certificate from the single window portal. Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In order to understand the system, please read the details mentioned in the justification and evidence thoroughly. Details
182

Ensure `Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In order to understand the system, please read the details mentioned in the justification and evidence thoroughly. Details
183

Ensure `Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 (License of Contractor Establishment)` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In order to understand the system, please read the details mentioned in the justification and evidence thoroughly. Details
184

Ensure `Registration under weights and measures, 1998` is provided as a service through the online single window system facilitating online application, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In order to understand the system, please read the details mentioned in the justification and evidence thoroughly. Details
185

Ensure `Consent to establish (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. The online system also have provisions for any update / change in the quantum/ quality of the details asked. In order to understand the system, please read the details mentioned in the justification and evidence thoroughly. Details
186

Ensure `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. The online system also have provisions for any update / change in the quantum/ quality of the details asked. In order to understand the system, please read the details mentioned in the justification and evidence thoroughly. Details
187

Ensure `Authorization under Hazardous Waste Rules` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In addition, about 10 common documents are being collected along with the CAF. The system is designed in such a way that only specific additional fields that are required for Authorization under Hazardous Waste Rules will be additionally asked post submission of the CAF. Post the approval the signed approval certificate can be downloaded in the KUM portal itself. Details
188

Ensure `Registration under Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In addition, about 10 common documents are being collected along with the CAF. The system is designed in such a way that only specific additional fields that are required for Registration for Shops & Estalishments will be additionally asked post submission of the CAF. Post the approval the signed approval certificate can be downloaded in the KUM portal itself. Details
189

Ensure `Permission for engaging contractor for labour` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In order to understand the system, please read the details mentioned in the justification and evidence thoroughly. Details
190

Ensure `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In order to understand the system, please read the details mentioned in the justification and evidence thoroughly. Details
191

Ensure `Factory building plan approval` (under the Factories Act, 1948) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In order to understand the system, please read the details mentioned in the justification and evidence thoroughly. Details
192

Ensure `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In order to understand the system, please read the details mentioned in the justification and evidence thoroughly. Details
193

Ensure `Change of land use` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In addition, about 10 common documents are being collected along with the CAF. The change in land use is for unplanned areas in the entire state. In order to understand the system, please read the justification thoroughly. Details
195

Ensure `NOC from Fire Department` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In addition, about 10 common documents are being collected along with the CAF. Specific additional fields that are required for NOC from Fire Department, have been asked post submission of the CAF. To understand the department process, please read the justification thoroughly. Details
196

Ensure renewal of `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In addition, about 10 common documents are being collected along with the CAF. For CFO renewal, only purpose of the application and additional details of the investments, if any, needs to be mentioned and remaining information will be captured from the CAF. To understand the system, please read the justification thoroughly. Details
197

Ensure renewal under `Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL The online single window services has been provided by the Karnataka Udyog Mitra -Single Window Agency through their official website. The Department follows online application system, covering online application form digitally signed by the entrepreneur, to uploading documents, online payment for obtaining renewal under Shops and Establishment Act without any physical touch point. The system also enables applicant to track their application status. Details
198

Ensure renewal under `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In order to understand the system, please read the details mentioned in the justification and evidence thoroughly. Details
199

Ensure renewal under `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL An integrated Common Application Form (CAF) has been designed with about 280 Fields of information. In order to understand the system, please read the details mentioned in the justification and evidence thoroughly. Details
200

Ensure `electricity connection` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File View URL Single integrated system for electricity connection from all ESCOMS have been provided through Karnataka Udyog Mitra-single window agency Details
201

Ensure `water connection` provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File View URL The online services for getting new water connection has been provided by the Karnataka Udyog Mitra-single window agency. The applicant can apply online, make payment online and can track the approval status through the portal. Details
202

Publish information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state

Approved View File View URL The Department of Industries & Commerce which is the body administers and sanctions all the incentives. Karnataka Udyog Mitra (KUM) is a single window body set up under the department. For the information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state, KUM on the single window portal has provided the information on the same. Details
203

Ensure that incentives of all applicable industrial/sectoral policies are applied through a common form without the physical touch points

Approved View File View URL A system has been designed on the Karnataka Udyog Mitra (KUM) Karnataka website where the establishments can apply for incentives under Industrial/Sectoral policy. Please find the screenshots of the common form for applying for incentives and the process of approval by officers. Details
204

Mandate that all queries/clarifications related to investor`s application are sought once and within 7 days of receiving the application

Approved View File View URL The department of Commerce and Industries , Government of Karnataka has mandated vide notification No CI 207 SPI 2017, dated 06.10.2017 that all queries/clarifications related to investors applications are sought once and within 7 days of receiving the application. The concerned departments are also notified through SMS and Email. Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View File SMS and e-mail notification is sent to the applicant as and when the application is submitted and or for any information or queries. Details
206

Ensure that incentives under Industrial/Sectoral Policy are provided as a service through the online single window system (for intent letter, sanction and disbursement) facilitating online application submission and tracking of status and approvals

Approved View File View URL A system has been designed on the Karnataka Udyog Mitra (KUM) website where the establishments can apply for incentives under Industrial/Sectoral policy. The establishments can apply online, track the status and find approvals through online. The screenshots below shows the establishment apply for incentives under the Industrial/sectoral policies through a common form, tracking of application and the approval process by different officers for incentives. Details
207

Ensure information on land banks for industrial use is publicly available online at one place

Approved View File View URL Board resolution 339th dated on 05.04.2016 to implement IT initiatives in KIADB. The first initiative in this regards is the availability of the land along with its details in the public domain. This is implemented at www.kiadb.in /locate land for industries Details
208

Design and implement a GIS system to provide details about the land earmarked for industrial use across the State

Approved View File View URL Ready information available to public to ensure more effective investor enquiry Information Transparency about vacant plot/allotted plot details list Details
209

Ensure that the GIS system provides details about available infrastructure such as road, water, electrical substation and poles, proximity to National/State highways, Railway lines etc. for all industrial land banks of State

Approved View File View URL KIADB has provided detailed information on their website regarding land banks and related infrastructure availability in all industrial areas of Karnataka through their GIS system. Users can access the information from KIADB official website. Details
211

Publish information about the procedure and a comprehensive list of documents required to be submitted for land allotment on the web site

Approved View File View URL As per the proceedings of Government of Karnataka., Sub: Approval of investment proposal and extending infrastructure by SHLCC/SLSWCC/DLSWCC-Allotment of Land through KIADB Details
212

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for land allotment

Approved View File View URL The department has mandated clear timelines for land allotment under Karnataka Sakala Services Act, 2011 and (Amendment) Act, 2014 i.e., 5 working days after payment of initial deposit. Details
213

Design and implement a land allotment system that allows online application and payment without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL KIADB has an online system wherein user can apply online for land allotment. The applicant can submit online application, relevant documents and make concerned payments through the portal itself. The applicant can also track the status of the application. Details
214

Ensure that the system allows users to download the final signed land allotment certificate from the online portal

Approved View File View URL The users can download the final signed land allotment certificate from the portal by using the application number. Details
215

Allow third parties to easily verify the land allotment certificates in the public domain

Approved View File View URL Third parties can easily verify the land allotment certificates in the public domain by using the application number. Details
216

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDCs

Approved View File View URL The concerned departments have mandated clear timelines regarding conversion of land/change of landuse under Karnataka Sakala Services Act, 2011 and (Amendment) Act, 2014 i.e., 120 days in rural areas Details
218

Ensure that the uniform building code/building by-law include provisions for risk-based classification of buildings

Approved View File View URL provisions for risk based classification of buildings have been made and categorised into high, medium and low, respectively in the common bye laws Details
220

Define mandatory qualifications for architects and structural engineers in the uniform building by-law applicable in State

Approved View File View URL The Karnataka Municipalities Act, 1964 and Karnataka Municipalities Corporation Act, 1976 The Municipalities and Corporation Acts have made provisions for qualifications for the architects. Details
221

Develop legally valid master plans/zonal plans/land use plans for all urban areas and make it available online in public domain

Approved View File Master plan of all the local bodies across all districts are available on the UDD website Details
222

Establish a dedicated conflict resolution mechanism for land and construction permits

Approved View File View URL The Karnataka Municipal (Appeal and Revision Rules) 1967 has also specified the provision for Appeal to the council. The citizen can go for appeal to the council if ULB rejects under the section 187 of Karnataka Municipalities Act,1964. Under the section 11 of Karnataka Municipal corporations Act, 1976, there shall be the standing committee for appeals. Details
223

Conduct a survey of all industrial areas of State and create a list of plots with trees and publish online a comprehensive information on type of trees

Approved View File View URL The plot-wise list of trees in all the industrial areas has been made available on the KIADB website (since it is the first interface to the industry related to land). The list has been jointly developed by KIADB and Forests Department. Details
225

Allow authorized architects to issue the completion certificate at all urban areas and IDCs, instead of requiring a separate completion certificate to be issued

Approved View File View URL The departments vide said notifications have mandated the qualifications of the technical experts/architects. Details
227

Combine all affidavits & undertakings required to be submitted for obtaining the building plan approval into one affidavit/undertaking

Approved View File View URL for ULBs there is only one affidavit to be submitted along with the other documents. In IDCs there is no requirement of any affidavit for building plan approval Details
229

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation to grant construction permits including all required approvals; pre-construction, during construction and post construction

Approved View File View URL The concerned departments have mandated clear timelines under Karnataka Sakala Services Act, 2011 and (Amendment) Act, 2014 for granting construction permits including; pre-construction, during construction and post construction approvals. Details
230

Mandate that a single, joint site inspection will be carried out by all concerned authorities such as Fire, Sewerage, Electricity, Labour (such as Factory license), Water Department and internal departments responsible for granting construction permits in urban areas and IDCs

Approved View File View URL The urban development department vide circular number DMA/KMDS/CR/94/2015-16 has mandated that a single joint inspection will be carried out by all concerned authorities which shall be conducted every first and third Saturdays of every month for grant of building permission. The same is applicable to all urban local bodies in the state. Details
232

Define clear timelines mandated through legislation for sanctioning of building permits in 30 days

Approved View File The timelines provided for both the departments are under the Sakala Act. The time bound service delivery Act,Karnataka Sakala Services Act 2011 and amendment Act, 2014, laysdown the clear procedures for appeal by aggrieved citizens. Details
234

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Urban Local Bodies are using Nirman online application to process building license application submitted online by citizen. After the final digital approval of admin, system will automatically send digitally signed building license to the applicant mail id. Applicant / third parties can download digitally signed building license and approved plan from the portal at any time. Details
236

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The department has mandated clear timelines for approval of complete application regarding tree felling i.e. 90 days. Timelines mentioned on departments website are in line with Sakala timelines. Details
237

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department vide circular no. B5/KPT/CR-70/2015-16 451 has mandated the online system for application submission and process for tree felling and transit permission without any physical touch point. The system also enables applicant to track their application status. Verification from officers end is also done through online mode only. Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The user can view and download the approval certificate from the online portal by selecting the relevant category and entering the application number on official website. Please note that the screenshots provided are only a sample of the final NOC and, hence, not signed. The final NOC generated in the system will be a signed certificate. Details
239

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The department has an online system wherein third party can easily view and verify approval certificate in the public domain by referring application number and relevant category of application. Details
241

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The timelines provided for approval of complete application to get tree transit permission are mandated under the Sakala Public Service Guarantee Act and the punitive measures have been highlighted in the revised evidence on page number 13, 14 and 15 Details
242

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department vide circular no. B5/KPT/CR-70/2015-16 451 has mandated the online system for application submission and process for tree transit permission without any physical touch point. The system also enables applicant to track their application status. Verification from officers end is also done through online mode only. Details
243

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL The user can view and download the signed approval certificate from the departments portal by entering the application number. Details
244

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the approval through application number by entering the same on the portal. Details
245

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The Department vide the said notification, mentioned the preventive measures and NOC requirement for Buildings of 15mts and above in respect of High rise buildings and other important public places to safe life and property of general public. It also provide details regarding the inspection procedure. Details
246

Define clear timelines mandated through legislation for approval of application

Approved View File View URL The time line for NOC for fire department (prior to commencement of construction activities), has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. Details
247

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Karnataka has developed a system of portal to portal integration. The user/applicant can submit application for NOC/CC online through Agni application portal. User can also track the application status and download the digitally signed approval certificate by referring assigned docket number from the portal itself. Details
248

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL Karnataka has developed a system of portal to portal integration. The user can view and download the signed and scanned approval certificate (NOC) for Fire Department through Agni application website by referring the assigned docket number. Details
249

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Karnataka has developed a single window system through portal to portal integration. Third party can easily verify the approval certificates on Agni application portal by referring docket number provided with the application. Details
250

Notify a list of white category industries, which are exempted from taking clearances from State pollution control board

Approved View File View URL KSPCB in vide notification, has revised their list of white category industries, as per notification issued by CPCB. The details list of such category of industries is mentioned on KSPCB website. Details
251

Allow for auto-renewal of Consent to Establish (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL Under the Air and Water Act, KSPCB has provided the option to the industry for getting the auto renewals for all the consents. Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL Under the Air and Water Act, KSPCB has provided the option to the industry for getting the auto renewals for all the consents. Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File View URL KSPCB vide the said notification, has detailed out the consent validity period for Large/medium/small/micro, Red, Orange and Green category of industry, respectively. Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View File View URL KSPCB vide the said notification, has detailed out the consent validity period, based on EIA and non-EIA projects. Details
255

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The detailed information regarding procedure in the form of process flow chart along with the document checklist is mentioned on KSPCB official website. Details
256

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL KSPCB vide the said notifications, has defined clear timelines for approval of complete application under different category of industries i.e., Red, Amber and Green. Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The Department follows online application system, covering online application form digitally signed by the entrepreneurs, online fee payment, list of documents to be verified and submitted without any physical touch point. The system also enables Applicant to track their application status. Verification from officers end is also done through online mode only. Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The user can view and download the final signed Consent for Establishment approval certificate from the online portal by login through the user id and password on website Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL KSPCB has maintained a dedicated system for applications, consents and approvals through XGN software. Consent orders can be viewed by third parties/other users by login through XGN software Consent Order section. After entering valid details including consent number, third parties can view/download the respective order. Details
260

Publish information about the procedure and a comprehensive list of all documents required on the Department`s web site

Approved View File View URL The detailed information regarding procedure in the form of process flow chart along with the document checklist is mentioned on KSPCB official website. Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL KSPCB vide the said notifications, has defined clear timelines for approval of complete application under different category of industries i.e., Red, Amber and Green. Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The Department follows online application system, covering online application form digitally signed by the entrepreneurs, online fee payment, list of documents to be verified and submitted without any physical touch point. The system also enables Applicant to track their application status. Verification from officers end is also done through online mode only. Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The user can view and download the final signed Consent for Establishment approval certificate from the online portal by login through the user id and password on website. Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL KSPCB has maintained a dedicated system for applications, consents and approvals through XGN software. Consent orders can be viewed by third parties or other users by login through XGN software Consent Order section. After entering valid details including consent number, third parties can view or download the respective order. Details
265

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The detailed information regarding procedure and comprehensive document checklist is mentioned on KSPCB official website. Details
266

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time line for Authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules, has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The Department follows online application system, covering online application form digitally signed by the entrepreneurs, online fee payment, list of documents to be verified and submitted without any physical touch point. The system also enables Applicant to track their application status. Verification from officers end is also done through online mode only. Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The user can view and download the final signed approval certificate from the online portal by login through the user id and password on website. Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL KSPCB has maintained a dedicated system for applications, consents and approvals through XGN software. Consent orders can be viewed by third parties or other users by login through XGN software Consent Order section. After entering valid details including consent order number, third parties can view or download the respective order. Details
270

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The detailed information regarding procedure in the form of process flow chart along with the document checklist is mentioned on KSPCB official website. Details
271

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time line for Consent to Operate under Water (Prevention and Control of Pollution) Act, 1974, has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department follows online application system, covering online application form digitally signed by the entrepreneurs, online fee payment, list of documents to be verified and submitted without any physical touch point. The system also enables applicant to track their application status. Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL The user can view and download the final signed Consent to Operate approval certificate from the online portal by login through the user id and password. Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL KSPCB has maintained a dedicated system for applications, consents and approvals through XGN software. Consent orders can be viewed by third parties/other users by login through XGN software Consent Order section. After entering valid details including consent number, third parties can view/download the respective order Details
275

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The detailed information regarding procedure in the form of process flow chart along with the document checklist is mentioned on KSPCB official website. Details
276

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time line for Consent to Operate under Air (Prevention and Control of Pollution) Act, 1981, has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department follows online application system, covering online application form digitally signed by the entrepreneurs, online fee payment, list of documents to be verified and submitted without any physical touch point. The system also enables applicant to track their application status. Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL The user can view and download the final signed Consent to Operate approval certificate from the online portal by login through the user id and password. Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL KSPCB has maintained a dedicated system for applications, consents and approvals through XGN software. Consent orders can be viewed by third parties or other users by login through XGN software Consent Order section. After entering valid details including consent number, third parties can view or download the respective order Details
280

Ensure that DisComs uses automated tools to monitor outages in all Industrial areas of State

Approved View File Automated Tools for monitoring and Operating 220KV, 66KV, 11KV feeders from SCADA centre for all the ESCOMs have been provided. This is an internal system and is not available on public domain. However, this is available to all the ESCOMs through Intranet. Screenshots of show the outages are monitored and restored across all the feeders has been indicated. Details
281

Ensure that DisComs uses automated tools for service restoration in all Industrial areas of State

Approved View File Automated Tools for monitoring and Operating 220KV, 66KV, 11KV feeders from SCADA centre for all the ESCOMs have been provided. This is an internal system and is not available on public domain. However, this is available to all the ESCOMs through Intranet. Screenshots of show the outages are monitored and restored across all the feeders has been indicated. Details
282

Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain

Approved View File View URL Revised Document Attached Details
283

Ensure that total outage cap is fixed by regulator for a quarter/year and the Discoms compensates customers for outages that go over the fixed cap

Approved View File View URL All ESCOMs in the state are following the Standards of Performance guidelines issued by the KERC.The outage cap is fixed by the regulator, ESCOMs duly adhering to the cap fixed by the regulator compensates the customers. Since, no compensation has been claimed by the consumers, ESCOMS have not paid any compensation regarding this as on date. Though the ESCOMs has the separate account heads under this provision, it is zero for past 4 years for all the ESCOMs Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View File View URL Tariff order for all the 2017 of KERC (REVISION OF RETAIL SUPPLY TARIFF FOR FY 18 issued on 11th April 2017) for BESCOM and other Discoms Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View File View URL All ESCOMs have come up with an order for reducing the number of documents required for obtaining connection to only Ownership Documents and MOA/Partnership Deed Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View File View URL All ESCOMs vide notification no. EN-99 EBS 2016 (V) have mandated that where an installation having voltage less than 650 Volts (excluding installations covered under Notification-I, II, III & IV) shall be inspected, tested and self-certified by the owner. Hence, majority of the industrial consumers avail this provision. Details
287

Ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and ensure these charges (demand note) is generated through the online system

Approved View File View URL All ESCOMs are following online systems including applications for new connections, bill payments etc. All ESCOMs provides a ready reckoner of the fixed cost based on the loads required for obtaining the electricity connections in all the tariffs which applicants can view on respective website. Details
288

Implement a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online

Approved View File View URL All ESCOMs are following online application system wherein applicant can track the application status and can pay online for new connections. All links provided for official websites and application modules have been checked and rechecked. Details
290

Design and develop an online system for granting road cutting permissions in a manner that it allows online application submission, payment, document submission and approvals.

Approved View File View URL The Department follows online application system for granting road cutting permissions, covering online application, online fee payment and submission without any physical touch point. Verification from officers end is also done through online mode only. Details
291

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application for granting `Right of Way` (RoW) permission

Approved View File View URL Clear timelines have been mandated through the Karnataka Sakala Services Act, 2011 for approval of granting Right of Way (RoW) permission i.e., 15 working days. Details
292

Allow third parties to easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain

Approved View File View URL All ESCOMs are following online systems including applications for new connections, bill payments etc. Third parties can also verify the authenticity of the connection by visiting the respective website of the DISCOM by using the Account ID or RR (Revenue Register) number. Details
293

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The procedure and a comprehensive list of all documents that is required for availing the services from the Department of Electrical Inspectorate is made available in the Departmental Website. Details
294

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The department vide Notification No. DPAR 208 NASEKHA 2017 dated 31.10.2017 have mandated clear timelines un der Karnataka Sakala Services Act, 2011 and (Amendment) Act, 2014 regarding approval of complete application. The detail notification have been enclosed for reference. Details
295

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department vide notification EN 215 EBS 2017 dated 16.10.2017 have mandated the online system for obtaining electrical safety approval certificate for the installation with voltage above 650V. The online system developed by the department allows online application, submission, fee payment and tracking of status. Details
296

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The user can view and download the final signed approval certificate from the online portal by login through the mobile number and OTP on departments official website. Details
297

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The department has developed an online system wherein third parties can easily verify approval certificates in the public domain by selecting dates or name and address details. Details
298

Publish information about the procedure and a comprehensive list of documents required by all relevant agencies for providing water connection in urban and industrial areas of State on the Department`s web site

Approved View File View URL The procedure and checklist for applying for water connections is provided on the department website Details
299

Define clear timelines mandated through legislation for obtaining water connection by all concerned agencies

Approved View File View URL Clear timelines of 45 days for obtaining water connection specified in the circular Details
300

Design and implement an integrated system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification from all concerned agencies and mandate that all applications are submitted online

Approved View File View URL Jalanidhi by UDD for urban areas other than Bangalore, BWSSB for Bangalore, WRD for Other Areas and KIADB for Industrial Areas respectively have designed an online system for users to apply for water connections online. The users can apply, pay the fees online and track their applications too. Details
301

Ensure that users are provided assistance for e-filing at service centers

Approved View File View URL Help desks have been provided by Department of Commercial Tax for the purpose of removing doubts of taxpayers. The taxpayers can make use of the help desks for all kinds of assistance for e-filing under all state taxes and GST. Helpline numbers are provided for each centre to provide help for e-filing. Details
302

Establish a helpline providing basic services and assisting users in preparing and filing returns

Approved View File View URL The department has provided helpline numbers on the web portal for users for e-filing under all state Acts. Help desk centres and numbers have been provided for each centre for help for e-filing under GST and other state taxes. Details
303

Mandate that VAT refund payment should directly be paid into organization`s account within 60 days

Approved View File View URL The provisions of section 10 (3) of the Karnataka Value added Tax 2003 and KVIT rules 2005 provided for issue of refund within 35 days. Details
304

Implement a system for risk based audit related to tax compliance

Approved View File Risk parameters for audit have been identified by the department. Based on the risk parameters the system shall identify the dealers who are to be audited. The total number of registered dealer cases for the year are allotted to the audit officers electronically. The said risk parameters are inter-departmental in nature and cannot be made available in public domain. Details
320

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The procedure and comprehensive list of documents have been provided on the website. User manuals are also available for registration and e-filing. The procedure and comprehensive list of documents has also been provided on the website Details
321

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The revised justification is mentioned in the attached document Details
322

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL System has been developed for online application form, online fee payment, list of documents to be verified and submitted without any physical touch point. The system also enables applicant to track their application status. Details
323

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Users can download the final signed approval certificate from the online portal by entering the acknowledgement number on the portal. Details
324

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verity the approval certificates in the public domain by using the registration number Details
342

Design and implement a system for online filing of Profession Tax

Approved View File View URL A system has been developed by the department of Commercial Tax for Professional Tax to be filed online. Details
348

Design and implement a system for online payment of Profession Tax

Approved View File View URL An online system of payment has been designed and implemented by the department for professional tax. Details
352

Develop and make publicly available a comprehensive checklist, applicable procedure and timeline of all required pre-establishment No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for setting up of a business

Approved View File View URL The approvals/ NOCs/ Licenses/ Registrations and other mandatory state approvals required for setting up of Industry or Business establishment in the state of Karnataka have been compiled and set up on the website of the Karnataka Udyog Mitra. Details
353

Develop and make publicly available a comprehensive checklist, applicable procedure and timeline of all required pre-operation No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for starting business operations

Approved View File View URL The approvals/ NOCs/ Licenses/ Registrations and other mandatory state approvals required for setting up of Industry or Business establishment in the state of Karnataka have been compiled and set up on the website of the Karnataka Udyog Mitra. Details
356

Establish a formal investors facilitation center/bureau in State for investment promotion, industrial facilitation, regulatory reforms and obtaining user feedback

Approved View File View URL The Articles of Association (Memorandum of Association) of KUM details out the functions of KUM. KUM has been established for Investment Promotion & Facilitation, Undertaking Reforms, etc. Details
357

Define working procedures for the investors facilitation center/bureau such as for queries regarding the application and approval process, query recording and ticketing, service timelines for query handling, aligning relationship managers and reverting back to investors

Approved View File View URL A dedicated centralized helpline and grievance redressal cell with designated officers has been established by Karnataka Udyog Mitra to address queries and grievances. Working procedures have been defined in THE KARNATAKA INDUSTRIES (FACILITATION) ACT, 2002. Service timelines have also been mandated in the Act. The queries are recorded and tickets are raised which are send to the investor and the concerned department through emails. Details
360

Mandate that the final profession tax registration certificate (where applicable) will be issued within at most one (1) working day from the date of submission of online application form

Approved View File View URL The computer shall then generate a registration certificate with a unique number just after the successful submission of the application. Details
361

Enact a legislation (e.g. Right to Services Act) to mandate time-bound delivery of all services provided by the State Government to Industries/ Businesses

Approved