header Image
CHHATTISGARH
Implementation Percentage
81.84%

YES
302
NO
67
N/A
3
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
1

Mandate online filing of single integrated return and applicable payments under all Labour Laws

Approved View File View URL As per clarification sought by DIPP, Labour Department has introduced online filing of single integrated return and applicable payments under all Labour Laws. Please refer to page number 13 in which list of all acts are mentioned. Details
2

Introduce a provision for self-certification /third party certification for boilers during use u/s 34(3) of the Boilers Act, 1923, by persons having requisite qualification and experience

Approved View File View URL Self-certification scheme of boiler has been introduced by Chhattisgarh Government vide notification dated. 20-03-2015. Please refer clause number 3 to 6 of the attached gazette notification Details
3

Introduce a provision for issuing Factory License and all subsequent renewals with validity of 10 years or more

Approved View URL Please refer attached evidence. Validity of Factory license and renewal is increased from 5 years to 10 years vide notification dated 21.03.2016 Details
4

Eliminate the requirement of inspection prior to registration under the Shops and Establishment Act and ensure that the registration is granted within one day from the date of application

Approved View File Please refer the attached order for evaluation. Details
5

Publish information about the procedure and comprehensive list of documents on the Department`s web site

Approved View URL As per the clarification sought by DIPP, the details of internal processing within the department after the application is submitted online has been provided in the website. Please refer the URL for evaluation. Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached PDF for evaluation Details
7

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Please refer attached PDF and URL for evaluation Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View URL Please refer page no. 15, 25, 27 and 28 where step-wise process to download final approved certificate is provided Details
9

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Please refer to the provided verification link. Registration and renewal certificates can be verified using the link. For evaluation, few licenses numbers are provided as below: 1. CG-04-2169-163/RPR-1654-101/2220/2m(i)/A/4551-1759 2. 543/543/G-SM/RPR/85 Details
10

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View URL As per the clarification sought by DIPP, the details of internal processing within the department after the application is submitted online has been provided in the website. Please refer the URL for evaluation. Details
11

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer the attached PDF. Copy of Lok Sewa Guarantee Act is attached. Timeline is highlighted in the PDF. Details
12

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to attached PDF and given link for validation. Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Please refer page no. 14 to 16 of the user manual where step-wise process to download final approved is provided Details
14

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached file and URL provided for evaluation Details
15

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Information about step-wise procedure and list of documents has been made available on the website. Please refer attached PDF and URL for validation. Details
16

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached PDF for evaluation Details
17

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link and attached PDF for validation. Details
18

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer page no. 14 & 28 of the user manual which show the functionality to download registration certificate along with the sample certificate. Details
19

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Approval certificate can be verified in the public domain. Please refer the attached PDF showing the step by step walk through along with sample certificate number for evaluation Details
20

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Please refer to the attached PDF and URL for validation. Details
21

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer page no. 6 of the attached PDF Details
22

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Please refer attached PDF and URL for validation. Details
23

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL User manual defines process for download of final certificate. Submitted link is for renewal. Manufacturing links is: http://industries.cg.gov.in/boiler/pdf/Boiler%20Manufacturer%20Registration.pdf Details
24

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer to the attached PDF and URL for evaluation. Details
25

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Please refer attached PDF and URL for validation Details
26

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer page no. 6 of the attached PDF Details
27

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Please refer attached PDF and URL for evaluation. Details
28

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Link is for applying, user manuals are on the following links. Final certificate can be downloaded http://industries.cg.gov.in/boiler/pdf/Boiler%20Erector%20Registration.pdf http://industries.cg.gov.in/boiler/pdf/Boiler%20Erector%20Renewal.pdf Details
29

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer to the attached PDF and URL for validation. Details
30

Publish information about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View URL As per the clarification sought by DIPP, the details of internal processing within the department after the application is submitted online has been provided in the website. Please refer the URL for evaluation. Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached PDF for evaluation. Timeline for registration and renewal is mandated through Lok Sewa Guarantee Act (Public Service Delivery Guarantee Act of the State). Please refer Sr. No. 1(3) as highlighted in page no. 1 of the PDF. Details
32

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Please refer to attached PDF and given URL for validation Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Details
34

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached PDF and URL provided for evaluation Details
35

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Please refer to the detailed response attached and provided URL for evaluation. Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached copy of Lok Sewa Guarantee Act. Timeline for registration and renewal under Shops & Establishment Act is mentioned in serial no.6 (page no. 3) of the PDF as highlighted Details
37

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Please refer to attached PDF and given URL for validation Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Please refer attached PDF for evaluation. Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached copy of Lok Sewa Guarantee Act. timeline for Registration under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 is defined in Sr. No. 1(3) as highlighted in Page no.1 of the PDF. Details
42

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Please refer attached PDF and URL for evaluation Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Please refer page no. 14 to 16 where step-wise process to download final approved certificate is provided. Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached PDF and URL for evaluation. Details
46

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached PDF for evaluation. Timeline for approval of complete application is mandated through Lok Sewa Guarantee Act (Public Service Delivery Guarantee Act of the State). Please refer Sr. No. 1(7) as highlighted in page no. 2 of the PDF. Details
47

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link and attached PDF for validation. Details
48

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Details
49

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached PDF and URL provided for evaluation Details
50

Publish information on about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View URL Please refer URL provided for evaluation. Details
51

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer the attached copy of Lok Sewa Guarantee Act of the State. Timeline for approval of complete application is highlighted in the PDF. Details
52

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details
53

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Please refer page number 16 and 17 of the User manual where step wise process to download certificate is given along with sample certificate. Details
54

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached PDF and URL for evaluation. Details
55

Establish a specialized division/bench under the High Court to hear commercial disputes

Approved View File We had the first in the country. Details
56

Establish specialized commercial courts (in major towns/cluster of district so as to cover the whole State) to hear and resolve the commercial disputes

Approved View File Order attached for coverage of entire State. Details
61

Merge payment of court fees and process fees into a single transaction/procedure

Approved View File There is only one fee. This can be paid through Stock Holding Corporation. Details
62

Publish model commercial contract templates in public domain in downloadable and editable format along with instructions to use them

Approved View URL Details
63

Design and implement a system that allows e-filing for commercial disputes in Commercial courts

Approved View File Details
65

Design and implement a system that allows publishing of e-cause lists for commercial disputes in Commercial courts

Approved View File View URL Cases available, along with summary record of proceedings on each date. Details
66

Design and implement a system that allows e-payment of court fees and process fees for Commercial disputes in Commercial courts

Approved View File The same has been merged. The merged Court/Process fee is payable online. Details
67

Design and implement a system that allows issuance of digitally signed court orders in Commercial courts

Approved View File Details
68

Digitize land transaction deeds of last 2 years at all sub-registrar offices and make the same available on an online system

Approved View File View URL Have added screenshots of old deeds from special login. The State has digitized not only Land but all Registration deeds except Wills. Details
71

Digitize Property tax payment records of last 2 years with a functionality to view balance payments at all local municipality offices and publish the updated records online in public domain

Approved View File View URL Please refer attached PDF and URL for evaluation. Sample property ID CGRJN0028401000, CGRJN0029383000, CGRJN0028401000 Details
72

Digitize cadastral maps of all rural areas in the state

Approved View File User manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to the document. Details
80

Design and implement a system that allows online application and payment for submission and verification of document and mandate that all applications are submitted online and mandate that all applications are submitted online

Approved View File Details
82

The online system should have the facility of auto generation of appointment (date and time) on making the required payment online at respective SRO offices

Approved View File Also has the option to edit the appointment. Details
84

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL clear cache, Ctrl&F5, reopen. Details
85

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for document registration and mutation of land

Approved View File Details
89

Differentiate compliance inspection requirements based on risk profile (such as High, Medium and Low risk) of industries under all the labour laws

Approved View URL Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File View URL State has provision for Single Site inspection for all mentioned acts. Relevant notification for the same has been attached in response, Relevant attachment mandating the reform is being provided against response. Details
92

Differentiate compliance inspection requirements based on industry pollution categorization such as Red, Amber(Orange), and Green under all environment/pollution laws

Approved View URL Please refer page number 3 of the user manual as provided on the department website. Industries of White and Green category are exempted from compliance inspection. Details
93

Allow third party certifications instead of Departmental inspections under all the labour and environment/pollution laws for medium risk industries

Approved View File Chhattisgarh wishes to submit that Labour Department allows third-party certification for medium risk industries vide notification number 731/676/2016/16, dated 30-03-2016. Chhattisgarh Environment Conservation Board allows third party certification from annual routine inspection for medium risk/orange category industries under all pollution laws through order No.1831/TS/CECB/2016, dated 25-06-2016. Both the orders are attached Details
94

Exempt Green industries with a history of satisfactory compliance from environmental compliance inspection, or allow self-certification (in lieu of conducting physical inspections)

Approved View File View URL Green industries are exempted from compliance inspection vide order dated 19.01.2016. Please refer attached copy of order for evaluation. Details
100

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
101

Design and implement a computerized system for identifying building/area that needs to be inspected based on risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Please refer the attached order copy which mandates the submission of inspection report within 48 hours. Details
103

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
104

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details
108

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File As per clarification sought by DIPP, please find step-wise user walk through The highlighted inspection report dated 14/12/2015 & 10/11/2014 (past two years records are available for download). Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Mandated through notification that same inspector will not inspect the same establishment twice consecutively Details
111

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
112

Design and implement a computerized system for identifying building/area that need to be inspected based on risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Please refer the attached order which mandates the submission of inspection report within 48 hours Details
114

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
115

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation Details
116

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
117

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
119

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
120

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
122

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
123

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
125

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
126

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
128

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
129

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
131

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
132

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
134

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
135

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
137

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
138

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
140

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
141

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
143

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
144

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
146

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
147

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
149

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
150

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
152

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
153

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
154

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
156

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
158

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
159

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
161

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
162

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Please refer to the link provided. Links for inspection checklist are also given on the inspection manual (Page n. 10). Details
165

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Step-wise procedure is given on page number 4. Functionality of the system is explained on page number 5 to 7. Please refer to given link for validation. Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Chhattisgarh Environment Conservation Board had mandated to submit inspection report within 48 hours vide its order dated 19.01.2016. As per clarification sought by DIPP, relevant Acts have been mentioned in the revised order dated 24.10.2017. Also, the timeline to submit inspection report has been reduced to 24 hours. Please refer to the attached copy of order for evaluation Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached detailed response from the State and provided URL for evaluation. Details
168

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Mandated vide order dated 19.01.2016 Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
171

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Step-wise procedure is given on page number 4. Functionality of the system is explained on page number 5 to 7. Please refer to given link for validation. Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Chhattisgarh Environment Conservation Board had mandated to submit inspection report within 48 hours vide its order dated 19.01.2016. As per clarification sought by DIPP, relevant Acts have been mentioned in the revised order dated 24.10.2017. Also, the timeline to submit inspection report has been reduced to 24 hours. Please refer to the attached copy of order for evaluation Details
173

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached detailed response along with the provided URL for evaluation. Details
174

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View URL SIPB is the dedicated physical body/ bureau that functions as the sole point of contact for the purpose of setting up a business . Details
177

Ensure that the single window agency has been set up through a legislation

Approved View File View URL Please find attached notification and link of CHHATTISGARH AUDYOGIK NIVESH PROTSAHAN ADHINIYAM, 2002. Details
178

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for issuing all approvals being provided by single window agency

Approved View URL Details
179

Define clear timelines mandated through legislation or through notification under the Public Service Delivery Guarantee Act for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/sectoral policy in the State

Approved View File Details
180

Design and implement an online single window system with functionality for online application submission, payment and approvals and mandate that all applications are submitted online

Approved View File View URL Single window system (SIPB) has the functionality for online application, payment and approvals. Letter mandating online applications is attached. GO mandating the submission of all applications online is also attached. Please refer attached PDF for validation Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View File Please refer attached PDF for evaluation. Details
182

Ensure `Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Please refer provided link for evaluation. Registration under The Building and Other Construction Workers is being provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate. Details
183

Ensure `Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 (License of Contractor Establishment)` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s). User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided.Please refer to given link for validation. Details
184

Ensure `Registration under weights and measures, 1998` is provided as a service through the online single window system facilitating online application, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Registration under weights and measures, 1998 is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s). User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided.Please refer to given link for validation Details
185

Ensure `Consent to establish (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Consent to establish (under Water Act & Air Act) is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s), User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided.Please refer to given link for validation. Details
186

Ensure `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 18. Please refer to the link and document. Details
187

Ensure `Authorization under Hazardous Waste Rules` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 20. Please refer to the link and document. Details
188

Ensure `Registration under Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Registration under Shops and Establishments Act is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate Details
189

Ensure `Permission for engaging contractor for labour` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Permission for engaging contractor for labour is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s) User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
190

Ensure `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Factories license is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s) User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
191

Ensure `Factory building plan approval` (under the Factories Act, 1948) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 19. Please refer to the link and document. Details
192

Ensure `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 30. Please refer to the link and document. Details
193

Ensure `Change of land use` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 18. Please refer to the link and document. Details
195

Ensure `NOC from Fire Department` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL NOC for Fire Department is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s). User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
196

Ensure renewal of `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 12. Please refer to the link and document. Details
197

Ensure renewal under `Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 8. Please refer to the link and document. Details
198

Ensure renewal under `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 10. Please refer to the document. Details
199

Ensure renewal under `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Registration under Boiler Act is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s) User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
200

Ensure `electricity connection` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View URL Electricity connection is provided as a service through the online single window system in a manner that allows online filing, payments, tracking of status, approvals User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
201

Ensure `water connection` provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View URL Water connection provided as a service through the online single window system in a manner that allows online filing, payments, tracking of status, approvals. User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
202

Publish information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state

Approved View File Details
203

Ensure that incentives of all applicable industrial/sectoral policies are applied through a common form without the physical touch points

Approved View File User manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to the document. Details
204

Mandate that all queries/clarifications related to investor`s application are sought once and within 7 days of receiving the application

Approved View File Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View File Integrated with Single Window. Details
206

Ensure that incentives under Industrial/Sectoral Policy are provided as a service through the online single window system (for intent letter, sanction and disbursement) facilitating online application submission and tracking of status and approvals

Approved View File Details
207

Ensure information on land banks for industrial use is publicly available online at one place

Approved View File View URL Information on land banks earmarked for Industrial use are available online on the above mentioned web page. Please find below a screenshot of the portal Details
208

Design and implement a GIS system to provide details about the land earmarked for industrial use across the State

Approved View File View URL Details about land earmarked for Industrial use across the state are available online on the above mentioned web page. Please find below a screenshot of the portal Details
209

Ensure that the GIS system provides details about available infrastructure such as road, water, electrical substation and poles, proximity to National/State highways, Railway lines etc. for all industrial land banks of State

Approved View File View URL Details about the available Infrastructure is available on the GIS at the above mentioned web page. Please find below a screenshot of the GIS system with details about the available Infrastructure Details
212

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for land allotment

Approved View URL Details
214

Ensure that the system allows users to download the final signed land allotment certificate from the online portal

Approved View File View URL The user manual (mix of explanatory texts and screen shots) shows the feature of downloading the final approval certificate (Land allotment order) from the online system. Please refer to page no. 17 (Option to view and download land allotment letter) and page no. 23 (sample certificate)certificate is granted online after application approval and payment of requisite fees. Please refer attached PDF and URL. Details
215

Allow third parties to easily verify the land allotment certificates in the public domain

Approved View File View URL Please find above the link for the Online Module for verifying the Land allotment certificates in the public domain. Please find below the screenshot of the module for verifying the Land allotment certificates in the public domain Details
216

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDCs

Approved View File As per clarification sought by DIPP, the clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDCs is attached. Please refer to the document. Details
218

Ensure that the uniform building code/building by-law include provisions for risk-based classification of buildings

Approved View File Provision for risk based classification of buildings have implemented, Relevant notification is being provided against response which provide criteria for classification of Low risk,Medium risk and high risk in the buildings. Details
220

Define mandatory qualifications for architects and structural engineers in the uniform building by-law applicable in State

Approved View URL It is submitted here that in discussions with DIPP (on 18-03-2016 in Room No.47 of Udyog Bhavan) at Delhi, it was highlighted that there is no uniformity in empanelment and/or certification of contractors, either across Government departments or across States. Hence, we were informed by DIPP that so long as we address this reform to the extent of architects and structural engineers, this question would be considered as a Yes. Details
221

Develop legally valid master plans/zonal plans/land use plans for all urban areas and make it available online in public domain

Approved View URL State has valid master plan zonal plan for all urban areas .Relevant URL is being provided against response. Details
222

Establish a dedicated conflict resolution mechanism for land and construction permits

Approved View URL State has well defined conflict resolution mechanism in the Chhattisgarh bhumivikas rules 1984, section 13 provides for conflict resolution through appeal board for land and construction permits Details
223

Conduct a survey of all industrial areas of State and create a list of plots with trees and publish online a comprehensive information on type of trees

Approved View File View URL Please refer to the above the url of the tree cutting permission for Industrial lands it clearly states that It is to inform that trees are not available in any plot of Industrial Areas of CSIDC. Therefore Tree Cutting Permission is not applicable Also attached below is a copy of the order stating that there are no trees on any industrial land in the State Details
224

Publish online the detailed information on applicable replanting requirements for plots with varying tree populations

Approved View URL Details
225

Allow authorized architects to issue the completion certificate at all urban areas and IDCs, instead of requiring a separate completion certificate to be issued

Approved View File Please refer attached notification copy. Authorized Architects are allowed to issue completion certificate as per Bhumi Vikas Niyam (Which is applicable in the State of Chhattisgarh) Details
227

Combine all affidavits & undertakings required to be submitted for obtaining the building plan approval into one affidavit/undertaking

Approved View URL Please refer provided URL of affidavit (which has been uploaded on department website under guidelines tab) All affidavits & undertakings required to be submitted for obtaining the building plan approval have been combined into one and no other affidavit is required. Details
229

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation to grant construction permits including all required approvals; pre-construction, during construction and post construction

Approved View File Please refer attached copy of Lok Sewa Guarantee Act under which timelines have been defined to grant construction permits including all required approvals; pre-construction, during construction and post construction (highlighted in the PDF) Details
230

Mandate that a single, joint site inspection will be carried out by all concerned authorities such as Fire, Sewerage, Electricity, Labour (such as Factory license), Water Department and internal departments responsible for granting construction permits in urban areas and IDCs

Approved View URL Please refer provided order which mandates Single, joint site inspection by all concerned external and internal agencies for granting construction permits. It is applicable in the entire State of Chhattisgarh (all urban areas and IDCs) Details
232

Define clear timelines mandated through legislation for sanctioning of building permits in 30 days

Approved View URL For Building Plan Approval 30 days Timeline is mandated in the chhattisgarh lok sewa guarantee Act. Details
233

Stipulate that construction permits are provided within 45 days: 
i. Building Plan approval is provided within 30 days
ii. Plinth Inspection is done within 7 days of intimation
iii. Final completion/occupancy certificate is provided within 8 days ( 7 days for inspection + 1day for issuing the certificate)

Approved View File View URL Please refer attached PDF (Copy of Lok Sewa Guarantee Act) in which relevant timelines are highlighted in yellow. Details
234

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached document and URL for evaluation. Details
236

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
237

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File As per clarification sought by DIPP, please find attached detailed response from the state. Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Please refer page no. 20 and 21 of the provided evidence (user manual), where step wise process to download final approved certificate is provided. Sample certificate is provided on the page no. 27 of the user manual. Details
239

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Approval certificates can be verified in the public domain. Details
241

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Timeline for granting Tree Transit permit has been clearly defined as 30 days under the Chhattisgarh Lok sewa guarantee adhiniyam 2011. Please find attached an image of the Notification defining timeline for granting Tree Transit permit and screenshot of the portal highlighting the same Details
243

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Users can download the final Tree Transit from the above mentioned website portal by providing their TP & Mobile Number. Please find below the screenshots for downloading the final Tree Transit permit through the online portal. Details
244

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify an already issued Tree Transit from the above mentioned website portal. Please find attached the screenshots for the online portal to verify an already issued Tree Transit permit Details
246

Define clear timelines mandated through legislation for approval of application

Approved View File View URL Please refer attached PDF and URL for evaluation. Fire NOC is an integrated part of Online Building Plan Approval System of Chhattisgarh. Timeline for building plan approval is defined under Lok Sewa Guarantee Act of the State. Please refer the URL of Timeline under Lok Sewa Guarantee Act Details
248

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL Please refer attached PDF and URL for evaluation. Fire NOC is an integrated part of Online Building Plan Approval System of Chhattisgarh. User Manual (Mix of screen shots and explanatory texts) demonstrates the step wise process to download the approval certificate. Please refer the URL of the User Manual (Refer Page no. 55 of the user manual) Details
249

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached PDF and URL for evaluation. Fire NOC is an integrated part of Online Building Plan Approval System of Chhattisgarh. User walk-through (Mix of screen shots and explanatory texts) demonstrates the step wise process to verify the approval certificate in the public domain. Please use Proposal Number 1422 (Bilaspur Municipal Corporation) for evaluation. Details
250

Notify a list of white category industries, which are exempted from taking clearances from State pollution control board

Approved View File View URL Please refer the attached file for evaluation Details
251

Allow for auto-renewal of Consent to Establish (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File Please refer the attached order issued on 30.08.2017 which mandates for auto renewal of consent based on self-certification so as to ensure that majority of establishments use this provision. Establishments which have partially complied with conditions also can apply for self-certification after submitting the required bank guarantee. Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File Please refer the attached order issued on 30.08.2017 which mandates for auto renewal of consent based on self-certification so as to ensure that majority of establishments use this provision. Establishments which have partially complied with conditions also can apply for self-certification after submitting the required bank guarantee. Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View File Details
255

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL Details
256

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer page number 9, 10, 19 and 21 of the attached PDF for evaluation. Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link and attached PDF for validation. Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View URL Please refer page no. 11 and 12 of the user manual where step wise process for downloading final approved certificate is provided. Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Approval certificates can be verified in the public domain. Certificates can be searched using Application ID/ Industry Name or using other criterias such as date range, industry type etc. Please refer to the given PDF and URL for evaluation. Sample application ID: 265609 Details
260

Publish information about the procedure and a comprehensive list of all documents required on the Department`s web site

Approved View URL Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached file for evaluation Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link and attached PDF for validation. Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View URL Please refer page no. 11 of the user manual where step wise process for downloading final approved certificate is provided. Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer the attached PDF and URL for evaluation. Use application ID 504950 Details
265

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL Details
266

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached file for evaluation Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link and attached PDF for validation Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View URL Please refer page no. 15 and 16 of the user manual where step wise process to download final approved certificate is provided. Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Approval certificates can be verified in the public domain. Certificates can be searched using Application ID/ Industry Name or using other criterias such as date range, industry type etc. Please refer to the given URL for evaluation Details
270

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL Details
271

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached PDF for evaluation Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link and attached PDF for validation. Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View URL Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Approval certificates can be verified in the public domain. Certificates can be searched using Application ID/ Industry Name or using other criterias such as date range, industry type etc. Please refer to the given PDF and URL for evaluation. Sample ID: 363252 Details
275

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL Details
276

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached PDF for evaluation Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link and attached PDF for validation. Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View URL Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Approval certificates can be verified in the public domain. Certificates can be searched using Application ID/ Industry Name or using other criterias such as date range, industry type etc. Please refer to the given PDF and URL for evaluation. Sample application ID: 265173 Details
280

Ensure that DisComs uses automated tools to monitor outages in all Industrial areas of State

Approved View File State has implemented an alternative mechanism for monitoring outages and service restoration and the submitted file has details of the process. Details
281

Ensure that DisComs uses automated tools for service restoration in all Industrial areas of State

Approved View File State has implemented an alternative mechanism for monitoring outages and service restoration and the submitted file has details of the process. Details
282

Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain

Approved View URL D5 reports pertain to SAIDI SAIFI Details
283

Ensure that total outage cap is fixed by regulator for a quarter/year and the Discoms compensates customers for outages that go over the fixed cap

Approved View URL The State has only one DISCOM so it applies to the whole State. Gazette notification for the same is here http://www.cserc.gov.in/admin/upload_regulation/071717_080328_.pdf Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View URL When tariff are revised same is made available on the website at the time of its issuance and well before it becomes applicable. The same is published in the daily newspapers. Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View URL Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View File File contains proof of majority use as well as Answer submitted last time as proof for allowing Third party inspection. Details
287

Ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and ensure these charges (demand note) is generated through the online system

Approved View File Details
288

Implement a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online

Approved View File View URL Online mandate order attached (point 24). There is only one DISCOM in the State so it applies to all. Details
289

Stipulate that charged electrical connections (up to 150 KVA) is provided within Seven days (where no `Right of Way` (RoW) is required) and in Fifteen days where RoW is required from concerned agencies

Approved View File Details
290

Design and develop an online system for granting road cutting permissions in a manner that it allows online application submission, payment, document submission and approvals.

Approved View File View URL A comprehensive online system for granting road cutting permission with the facility for online application submission, payment, document submission and approvals is available on the above mentioned URL Details
291

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application for granting `Right of Way` (RoW) permission

Approved View File As per the DIPP clarification Evidence review. This may be approved, please let us know if anything else is required from our end. Details
292

Allow third parties to easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain

Approved View URL Numbers: 1000607636 ; 1000607656 Details
293

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Please find below a copy of the screenshots of the user manual with information about procedure and list off documents on page 3 required for submitting the application Details
294

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File As per clarification sought by DIPP, clear timelines have been notified under Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application. Details
296

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Please refer page no.30,31,32 and 33 of the user manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to the document. Details
297

Allow third parties to easily verify the approval certificates in the public domain

Approved View File For verifying approval certificate, a tab is given. Details
299

Define clear timelines mandated through legislation for obtaining water connection by all concerned agencies

Approved View File Timelines for both agencies are attached. Urban as well as Industrial areas. Details
301

Ensure that users are provided assistance for e-filing at service centers

Approved View URL Users are provided assistance for e-filing at dedicated physical service centers at each Circle office. Also, telephone numbers are given on the website. Details
302

Establish a helpline providing basic services and assisting users in preparing and filing returns

Approved View URL Users are provided assistance for e-filing at dedicated physical service centers at each Circle office. Also, telephone numbers are given on the website. Details
304

Implement a system for risk based audit related to tax compliance

Approved View File System is implemented risk based audit related to tax compliance Details
320

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL Please be informed that in Chhattisgarh, professional tax is known in Hindi as Vritti Kar, for which, Chhattisgarh Vritti kar Adhinyam, 1995 exists. The Notification attached on our part, categorically proves that since 01-04- 2011, the Chhattisgarh government has abolished / exempted the operations of all the provisions of the said Professional Tax (Vritti Kar) adhiniyam. It may be futher noted that abolition of Professional tax has been reported to GoI, and (2016) EoDB assessment. Details
321

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL Please be informed that in Chhattisgarh, professional tax is known in Hindi as Vritti Kar, for which, Chhattisgarh Vritti kar Adhinyam, 1995 exists. The Notification attached on our part, categorically proves that since 01-04- 2011, the Chhattisgarh government has abolished / exempted the operations of all the provisions of the said Professional Tax (Vritti Kar) adhiniyam. Abolition of Professional tax has been submitted & accepted for the previous year (2016) EoDB assessment as well. Details
322

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL The reform relates clearly to the matter of Professional tax and not to VAT. Also in the context of Professional Tax it is pertinent to submit that in Chhattisgarh, professional tax is known in Hindi as Vritti Kar, for which, Chhattisgarh Vritti kar Adhinyam, 1995 exists. The Notification attached on our part, categorically proves that, the CG government has abolished Professional tax.and the same has also been submitted and accepted for the previous year (2016) EoDB assessment Details
323

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View URL Please be informed that in Chhattisgarh, professional tax is known in Hindi as Vritti Kar, for which, Chhattisgarh Vritti kar Adhinyam, 1995 exists. The Notification attached on our part, categorically proves that since 01-04- 2011, the Chhattisgarh government has abolished / exempted the operations of all the provisions of the said Professional Tax (Vritti Kar) adhiniyam. It may be futher noted that abolition of Professional tax has been reported to GoI, and (2016) EoDB assessment Details
324

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Please be informed that in Chhattisgarh, professional tax is known in Hindi as Vritti Kar, for which, Chhattisgarh Vritti kar Adhinyam, 1995 exists. The Notification attached on our part, categorically proves that since 01-04- 2011, the Chhattisgarh government has abolished / exempted the operations of all the provisions of the said Professional Tax (Vritti Kar) adhiniyam. It may be futher noted that abolition of Professional tax has been reported to GoI, and (2016) EoDB assessment Details
342

Design and implement a system for online filing of Profession Tax

Approved View URL In Chhattisgarh, professional tax is known in Hindi as Vritti Kar, for which, Chhattisgarh Vritti kar Adhinyam, 1995 exists. The Notfn attached, categorically proves that since 01-04- 2011, Chhattisgarh government has abolished / exempted the operations of all the provisions of the said Professional Tax (Vritti Kar) adhiniyam. Abolition of Professional tax has been submitted & accepted for the previous year (2016) EoDB assessment as well. Details
348

Design and implement a system for online payment of Profession Tax

Approved View URL In Chhattisgarh, professional tax is known in Hindi as Vritti Kar, for which, Chhattisgarh Vritti kar Adhinyam, 1995 exists. The Notfn attached, categorically proves that since 01-04- 2011, Chhattisgarh government has abolished / exempted the operations of all the provisions of the said Professional Tax (Vritti Kar) adhiniyam. Abolition of Professional tax has been submitted & accepted for the previous year (2016) EoDB assessment as well. Details
352

Develop and make publicly available a comprehensive checklist, applicable procedure and timeline of all required pre-establishment No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for setting up of a business

Approved View File In compliance with the guideline from DIPP(for BRAP 2016), a letter signed by the competent authority (SIPB) has been provided in the submitted file, along with screenshots for the content on the website. Details
353

Develop and make publicly available a comprehensive checklist, applicable procedure and timeline of all required pre-operation No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for starting business operations

Approved View File In compliance with guideline from DIPP(For last year BRAP 16), letter signed from competent authority (SIPB) is submitted along with relevant content. Details
354

Develop an online information wizard (one portal/functionality covering all categories/types of industries/businesses) to provide accurate information regarding all approvals (No Objection Certificates (NOCs), licenses, registrations and other mandatory approvals, timelines, procedure) applicable to establish a business/industrial unit (pre-establishment)

Approved View URL Online system is available on website where an investor can key in specific details (such as type of industry, number of employees, location etc.) and obtain information regarding all State approvals applicable to establishing her/his business/industrial unit Details
355

Develop an online information wizard (one portal/functionality covering all categories/types of industries/businesses) to provide accurate information regarding all approvals (No Objection Certificates (NOCs), licenses, registrations and other mandatory approvals, timelines, procedure) applicable to establish a business/industrial unit (pre operation)

Approved View URL Online system is available on website where an investor can key in specific details (such as type of industry, number of employees, location etc.) and obtain information regarding all State approvals applicable to establishing her/his business/industrial unit Details
360

Mandate that the final profession tax registration certificate (where applicable) will be issued within at most one (1) working day from the date of submission of online application form

Approved View URL In Chhattisgarh, professional tax is known in Hindi as Vritti Kar, for which, Chhattisgarh Vritti kar Adhinyam, 1995 exists. The Notfn attached, categorically proves that since 01-04- 2011, Chhattisgarh government has abolished / exempted the operations of all the provisions of the said Professional Tax (Vritti Kar) adhiniyam. Abolition of Professional tax has been submitted & accepted for the previous year (2016) EoDB assessment as well. Details
361

Enact a legislation (e.g. Right to Services Act) to mandate time-bound delivery of all services provided by the State Government to Industries/ Businesses

Approved View File Time-bound delivery of services to Industries/ Businesses have been mandated & clearly established as per submitted evidence. They are part of the Lok Sewa Guarantee Act(https://cgstate.gov.in/public-service-guarantee-act) by power of Law. Reform 9 last year approved under similar evidence. Details
362

Ensure that the time-bound service delivery legislation defines punitive provisions that deter officials from not complying with the defined timelines for services being provided to Industry/ Business

Approved View File Lok Sewa Guarantee Act defines punitive provisions that deter officials from not complying with the defined timelines for services to Industries/Business Details
364

Ensure that online system sends automated SMS/e-mail notification to respective Head of the Department with status information on the applications in which clearances are likely to breach the prescribed timelines (e.g. when 90% of prescribed time limit is passed and clearance is still not given to applicant)

Approved View File Screenshot of log and sample message have been attached. Details
365

Ensure that the time-bound service delivery legislation defines clear procedures for applicants to submit grievances relating to non-compliance with the defined timelines

Approved View File We are submitting the detailed answer after addressing the clarification last year. Details
369

Publish information about the procedure and a comprehensive list of documents required on the web site

Approved View File View URL Step by step procedure including the detail internal departmental movement of the new Retail Drug license application and checklist of documents required is available on the above mentioned website. Please find below the screenshots of the portal with the procedure and comprehensive list of documents required for applying of a new Retail Drug license Details
370

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please attached the screenshots of the Notification taken out defining a Timeline of 30 days for Granting Retail Drug License (Pharmacy) under Chhattisgarh Lok Sewa Guarantee Adhiniyam 2011 Details
372

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Digitally signed Certificate is issued Online after the Application is verified and approved. Please find below a screenshot of a Digitally Signed Retail Drug License Certificate Details
378

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please find below screenshots of the Notification taken out defining a Timeline of 30 days for Granting Wholesale drug License under Chhattisgarh Lok Sewa Guarantee Adhiniyam 2011 Details
380

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Please find below a screenshot of a Digitally Signed Wholesale drug license Certificate. Please find below a screenshot of a Digitally Signed Wholesale drug license Certificate Details
381

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Step by step procedure including the detail internal departmental movement of the new and renewal of Drug Manufacturing license application and checklist of documents required is available on the above mentioned website. Please find below the screenshots of the portal with the procedure and comprehensive list of documents required for applying of a new and renewal of Drug Manufacturing license. Details
382

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Timeline of 30 days has been defined under Chhattisgarh Lok Sewa Gurantee Adhiniyam 2011 for granting and renewal of Drug manufacturing license. Please find attached the order defining the timeline for granting and renewal of Drug manufacturing license Details
386

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached PDF for evaluation. Details
389

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Please refer attached PDF (user walk through to download approval certificate) and URL for evaluation Details
390

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached PDF (user walk through to verify the approval certificate in public domain) and URL for evaluation Details
391

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Please refer to the document. Details
392

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL Please refer attached evidence Details
394

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File Please refer page no. 19 and 20 of the user manual where step wise process for downloading final approved certificate is provided. Details
395

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Approval certificates can be verified in the public domain. Please refer to the given URL for evaluation Details
396

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Detail Guidelines for using the Registration of Partnership Firms Online Module is available on the above provided URL. The Guidelines has: 1. Procedure for Registration 2. Attachments or Documents required for Registration. As per clarification sought by DIPP the departmental workflow for processing of the applications is available in the attached document Details
397

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Timeline for Registration of Partnership Firm has been defined as 15 days under Chhattisgarh Lok Sewa Guarantee Adhiniyam 2011. Please find attached screenshots of the Service Charter displaying the defined Timelines and the Notification taken out defining a Timeline of 15 days for Registration of Partnership Firms under Chhattisgarh Lok Sewa Guarantee Adhiniyam 2011 Details
399

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL As per clarification sought by DIPP, please refer to the User Manual for process flow. Dummy numbers have been provided for validation. The system allows user to download the final signed approval certificate from the online portal. Sample Online Digitally signed Certificate has been attached on page number 19. Details
400

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Online Portal available for Verifying the already approved and issued Partnership Firm Registration Certificates is available in the Public domain Please refer to provided URL for the web portal for Verifying Partnership Firm Certificates Details
401

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Detail Guidelines for using the Registration of Societies Online Module is available on the above provided URL. The Guidelines has: 1. Procedure for Registration 2. Attachments or Documents required for Registration As per the calrification sough by DIPP the departmental workflow for the processing of the application is available in the attached document Details
402

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Please attached screenshots of the Service Charter displaying the defined Timelines and the Notification taken out defining a Timeline of 30 days for Registration of Societies under Chhattisgarh Lok Sewa Guarantee Adhiniyam 2011. Timeline for Registration of Societies has been defined as 30 days under Chhattisgarh Lok Sewa Guarantee Adhiniyam 2011 Details
404

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL As per clarification sought by DIPP, please refer to the User Manual for process flow. Dummy numbers have been provided for validation. The system allows user to download the final signed approval certificate from the online portal. Sample Online Digitally signed Certificate has been attached on page number 17. Details
405

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Online Portal available for Verifying the already approved and issued Society Registration Certificates is available in the Public domain. Please refer to the provided URL for the web portal for Verifying Society Registration Certificates Please find attached a screenshot of the Web Portal Details
408

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Department has mandated to submit inspection report within 48 hours vide its order dated 11.08.2017. Please refer to the attached copy of order for evaluation Details
409

Allow licensees to view and download submitted inspection reports of at least past two years

Approved View URL Please refer to the given URL for evaluation Details
410

Design and implement a system for computerized allocation of inspectors

Approved View File Please refer page no. 12 of the user manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to the document. Details
411

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Department has mandated to submit inspection report within 48 hours vide its order dated 11.08.2017. Please refer to the attached copy of order for evaluation Details
412

Publish a list of all state, municipal and panchayat levies and include the relevant information pertaining to the rates and tariff levied by the State and local bodies on the online portal

Approved View File View URL CG tax portal has been developed and deployed by the Chhattisgarh State finance department on the mentioned URL wherein information on the rates and tariffs levied by mandated State government departments namely: 1. State Excise 2. Profession tax 3. Transport department (Receipts under State Motor Vehicles Taxation Act) 4. Stamps and Registration fees 5. Taxes and duties on Electricity Details
421

Publish tariff rates on the portal of discoms for new connection and all types of users

Approved View URL All tariff rates for all types users are available on the website. Details
422

Design an online system for e-payment of billson the portal of the discoms

Approved View File Details
423

Develop an online system for e-payment of bills

Approved View File View URL Please find above the link for the Water Charges Online payment module. Please find attached the screenshots detailing the user flow of the module for payment of Water Charges Details
424

Allow third party to view and verify the records of past payments by entering connection number

Approved View File View URL Please find above the link for the Online Module to view and verify the records of past Water Charges payments. Please find below screenshots detailing the user flow of the Online module to view and verify the records of past Water Charges payments. Details

Back
Terms & Conditions | Privacy Policy | Copyright Policy | Hyperlinking Policy | Disclaimer | Site Map | Help
CONNECT WITH US
Designed, Developed and Hosted by National Informatics Centre. Contents Providedand Maintained by Department of Industrial Policy and Promotion