header Image
WEST BENGAL
Implementation Percentage
47.58%

YES
177
NO
195
N/A
0
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
1

Mandate online filing of single integrated return and applicable payments under all Labour Laws

Approved View File Details are given in file uploaded. Details
4

Eliminate the requirement of inspection prior to registration under the Shops and Establishment Act and ensure that the registration is granted within one day from the date of application

Approved View File View URL Details are given in the file uploaded. Details
5

Publish information about the procedure and comprehensive list of documents on the Department`s web site

Approved View File View URL Details are given in the file uploaded. Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
7

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the file uploaded. Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View File Details are given in the file uploaded. Details
9

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
11

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
12

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details are given in file uploaded. Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File Details are given in the file uploaded. Details
14

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
16

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
17

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in file uploaded. Details
18

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
19

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
23

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
24

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
28

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
29

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. The following URL may be seen: https://wbboilers.gov.in/repairer-certificate-list Details
30

Publish information about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File Details are given in the file uploaded. The following 2 URLs may also be seen: https://www.wblc.gov.in/user-manual-and-sop https://wblc.gov.in/general-checklist Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
32

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the file uploaded. Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
34

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
35

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Details are given in the file uploaded. Details
37

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details are given in the file uploaded. Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
40

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Details are given in the file uploaded. Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
42

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details are given in the file uploaded. Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
45

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/standard-operating-procedures/registration-establishment-under-bocwa https://www.wblc.gov.in/general-checklist Details
46

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
51

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
79

Provide model deed templates for sale, gift, lease, mortgage and rent in downloadable and editable format along with instructions to use them

Approved View File View URL Model Deed Templates for Sale, Gift, Lease, Mortgage and Rent in downloadable and editable format along with instructions to use them are made available on website of the Department. Details
80

Design and implement a system that allows online application and payment for submission and verification of document and mandate that all applications are submitted online and mandate that all applications are submitted online

Approved View File View URL Details are in the file uploaded. Details
84

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the uploaded file. Details
89

Differentiate compliance inspection requirements based on risk profile (such as High, Medium and Low risk) of industries under all the labour laws

Approved View File View URL Details are given in the file uploaded. Details
90

Exempt low risk industries with a history of satisfactory compliance from labour compliance inspections, or allow self-certification in lieu of conducting physical inspections under all the Labour laws

Approved View File View URL Details are given in the file uploaded. Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File Details are given in the file uploaded. The following two URLs may also be seen https://www.wblc.gov.in/sites/default/files/contentpdf/1467186234Joint%20Inspection_LC%20Copy.pdf https://wblabour.gov.in/sites/default/files/upload/circular/7-SYNCHRONIZED_INSPECTION_SYSTEM_of_multiple_Inspections_by_one_Inspector_Labour_Dept.pdf Details
92

Differentiate compliance inspection requirements based on industry pollution categorization such as Red, Amber(Orange), and Green under all environment/pollution laws

Approved View File Details in the uploaded file. Details
94

Exempt Green industries with a history of satisfactory compliance from environmental compliance inspection, or allow self-certification (in lieu of conducting physical inspections)

Approved View File View URL West Bengal Pollution Control Board (WBPCB) vide Memo No.1645-4A-6/2015 (Part I) dated 28/06/2016 has exempted Green industries from environment compliance inspection. Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details are given in the file uploaded. Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Details are given in the file uploaded. The following URLs may be seen http://wbforest-nonforestareatreefellingpermissionbydeveloper.com/acts.php http://wbforest-nonforestareatreefellingpermissionbydeveloper.com/procedure.php Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
116

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the uploaded file. Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details are given in the file uploaded. Details
120

Design and implement a system for computerized allocation of inspectors

Approved View File Details are given in the file uploaded. The following URLs may also be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Scheme%20-%20Labour%20Commissionerate.pdf https://wblc.gov.in/ Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. Details
122

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the uploaded file. Details
123

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Details are given in the file uploaded. Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded Details
125

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details are given in the file uploaded. Details
126

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Details are given in the file uploaded. Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. Details
128

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the file uploaded. Details
129

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Sche me%20-%20Labour%20Commissionerate.pdf https://www.wblc.gov.in/search-unit-wise-establishment https://www.wblc.gov.in/ Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
131

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in the file uploaded. Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
137

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in file uploaded. Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. Details
140

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the file uploaded. Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. Details
146

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the file uploaded. Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
149

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in file uploaded. Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. May also see URLs as follows: https://www.wblc.gov.in/sites/default/files/contentpdf/1464076665LC%20Computerised%20Allocation%20of%20Inspectors.pdf https://www.wblc.gov.in/sites/default/files/contentpdf/1504082588Comprehensive%20Inspection%20Policy%20-%202017.pdf Details
152

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the file uploaded. Details
154

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
155

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in file uploaded. Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. May also see URLs as follows: https://www.wblc.gov.in/sites/default/files/contentpdf/1464076665LC%20Computerised%20Allocation%20of%20Inspectors.pdf https://www.wblc.gov.in/sites/default/files/contentpdf/1504082588Comprehensive%20Inspection%20Policy%20-%202017.pdf Details
158

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the file uploaded. Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. May also see URLs as follows: https://www.wblc.gov.in/sites/default/files/contentpdf/1464076665LC%20Computerised%20Allocation%20of%20Inspectors.pdf https://www.wblc.gov.in/sites/default/files/contentpdf/1504082588Comprehensive%20Inspection%20Policy%20-%202017.pdf Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details in the uploaded file. Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details in the uploaded file. Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in the uploaded file. Details
168

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Details are given in the uploaded file. Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Details in the uploaded file. The following two URLs may also be seen. http://www.wbpcb.gov.in/writereaddata/files/Order4_standard_protocol_for_inspection_of_industries.pdf http://www.wbpcb.gov.in/writereaddata/files/Order%20for%20Inspection.pdf Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details in the uploaded file. Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details in the uploaded file. Details
173

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in the uploaded file. Details
174

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Details are given in the uploaded file. Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Details in the uploaded file. The following two URLs may also be seen: http://www.wbpcb.gov.in/writereaddata/files/Order4_standard_protocol_for_inspection_of_industries.pdf http://www.wbpcb.gov.in/writereaddata/files/Order%20for%20Inspection.pdf Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View File Details are given in the file uploaded. Details
180

Design and implement an online single window system with functionality for online application submission, payment and approvals and mandate that all applications are submitted online

Approved View File View URL Details are given in the file uploaded. Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View File View URL Details are given in the file uploaded. Details
183

Ensure `Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 (License of Contractor Establishment)` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
184

Ensure `Registration under weights and measures, 1998` is provided as a service through the online single window system facilitating online application, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
185

Ensure `Consent to establish (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
186

Ensure `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
198

Ensure renewal under `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
203

Ensure that incentives of all applicable industrial/sectoral policies are applied through a common form without the physical touch points

Approved View File View URL Details are given in the file uploaded. Details
204

Mandate that all queries/clarifications related to investor`s application are sought once and within 7 days of receiving the application

Approved View File View URL Details are given in the file uploaded. Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View File View URL Details are given in the file uploaded Details
210

Define objective criteria, applicable for all industrial land, for evaluating land allotment application for industrial use

Approved View File Details are given in the file uploaded. The following 3 URLs may also be seen: http://wbidc.com/ease_doing_business/land_availability/3-Criteria_Allotment_Land.pdf http://wbidc.com/images/pdf/declaration_intent.pdf http://wbidc.com/ease_doing_business/land_availability/6-Checklist-Documents.pdf Details
211

Publish information about the procedure and a comprehensive list of documents required to be submitted for land allotment on the web site

Approved View File Details are given in the file uploaded. The following 4 URLs may also be seen: http://wbidc.com/ease_doing_business/land_availability/5-Procedure.pdf http://wbidc.com/ease_doing_business/land_availability/6-Checklist-Documents.pdf http://wbidc.com/images/pdf/declaration_intent.pdf http://wbidc.com/images/pdf/Pricing_Policy_WBIDC.pdf Details
212

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for land allotment

Approved View File View URL Details are given in file uploaded. Details
216

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDCs

Approved View File View URL Details are given in the uploaded file. Details
217

Enact a comprehensive uniform building code/building by-law applicable to the entire State

Approved View File Details are given in the file uploaded. Details
218

Ensure that the uniform building code/building by-law include provisions for risk-based classification of buildings

Approved View File Details are given in the uploaded file. Details
219

Ensure that the uniform building code/building by-law includes accreditation programs and clear responsibilities for professionals including architects and engineers engaged in the construction process

Approved View File The West Bengal Municipal (Building) Rules, 2007, applicable for ULBs in the State categorically defines accreditation programs and clear responsibilities for professionals including architects and engineers engaged in the construction process. Details
220

Define mandatory qualifications for architects and structural engineers in the uniform building by-law applicable in State

Approved View File West Bengal Municipal (Building) Rules, 2007, applicable for ULBs in the State, clearly defines mandatory qualifications for architects and structural engineers under Rules 15, 161. Details
225

Allow authorized architects to issue the completion certificate at all urban areas and IDCs, instead of requiring a separate completion certificate to be issued

Approved View File Details are given in the file uploaded. Details
229

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation to grant construction permits including all required approvals; pre-construction, during construction and post construction

Approved View File Details are given in the file uploaded. Details
230

Mandate that a single, joint site inspection will be carried out by all concerned authorities such as Fire, Sewerage, Electricity, Labour (such as Factory license), Water Department and internal departments responsible for granting construction permits in urban areas and IDCs

Approved View File Details are given in the file uploaded. The following 2 URLs may also be seen: http://www.wbdma.gov.in/building_plan/441-ma_2017-2018.pdf http://www.wbidc.com/ease_doing_business/building_plan/6b-building_plan_notification.pdf Details
236

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
237

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the file uploaded. The following two URLs may be seen: http://wbforest-nonforestareatreefellingpermissionbydeveloper.com http://wbforest-nonforestareatreefellingpermissionbydeveloper.com/procedure.php Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
239

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
241

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
244

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
246

Define clear timelines mandated through legislation for approval of application

Approved View File Details are given in the file uploaded. Details
248

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. May also see URLs as follows: https://eservices.wb.gov.in/ https://wbfes.gov.in/wbfes/ Details
249

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
250

Notify a list of white category industries, which are exempted from taking clearances from State pollution control board

Approved View File View URL Details in the uploaded file. Details
251

Allow for auto-renewal of Consent to Establish (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File Details are given in the uploaded file. The following two URLs may also be seen http://www.wbpcb.gov.in/writereaddata/files/Order_auto_renewal_Consent_establishment.pdf http://emis.wbpcb.gov.in/emis/citizen/noc/emis040101prev_pre.do Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL Details are given in the file uploaded. Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File View URL Details in the uploaded file. Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View File View URL Details in the uploaded file. Details
256

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details in the uploaded file. Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details in the uploaded file. Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Details in the uploaded file. Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details in the uploaded file. Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details in the uploaded file. Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details in the uploaded file. Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Details in the uploaded file. Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details in the uploaded file. Details
266

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details in the uploaded file. Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details in the uploaded file. Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Details in the uploaded file. Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details in the uploaded file. Details
271

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the uploaded file. Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the uploaded file. Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File Details are given in the uploaded file. Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the uploaded file. Details
276

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the uploaded file. Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the uploaded file. Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File Details are given in the uploaded file. Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the uploaded file. Details
283

Ensure that total outage cap is fixed by regulator for a quarter/year and the Discoms compensates customers for outages that go over the fixed cap

Approved View File View URL Details are given in the file uploaded. Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View File View URL Details are given in the file uploaded. Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View File Details are given in the file uploaded. Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View File Details are given in the file uploaded. Details
287

Ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and ensure these charges (demand note) is generated through the online system

Approved View File Details are given in the file uploaded. Details
288

Implement a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online

Approved View File View URL Details are given in the file uploaded. Details
291

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application for granting `Right of Way` (RoW) permission

Approved View File Details are given in the file uploaded. Details
292

Allow third parties to easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain

Approved View File View URL Details are given in the file uploaded. Details
301

Ensure that users are provided assistance for e-filing at service centers

Approved View File View URL Details are given in the file uploaded. Details
302

Establish a helpline providing basic services and assisting users in preparing and filing returns

Approved View File View URL Details are given in the file uploaded. Details
303

Mandate that VAT refund payment should directly be paid into organization`s account within 60 days

Approved View File View URL Details are given in the file uploaded. Details
320

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Details are given in the file uploaded. The following two URLs may also be seen https://egov.wbcomtax.gov.in/PT_Registration/uploads/Registration_User_Manual_ver3.8.4.pdf https://egov.wbcomtax.gov.in/PT_Registration/uploads/first_time.pdf Details
322

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the file uploaded. Details
323

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Details are given in the file uploaded. Details
324

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the uploaded file. Details
342

Design and implement a system for online filing of Profession Tax

Approved View File View URL Details are given in the file uploaded Also see the following two URLs- https://egov.wbcomtax.gov.in/PT_Return/resources/InstManual/ReturnUserManual.pdf http://wbcomtax.nic.in/e-Services/pt_return.html Details
348

Design and implement a system for online payment of Profession Tax

Approved View File View URL Details are given in the file uploaded. Details
370

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details are given in the file uploaded. Details
372

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Details are given in the file uploaded. Details
378

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details are given in the file uploaded. Details
380

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Details are given in the file uploaded. Details
382

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details are given in the file uploaded. Details
385

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Details are given in the file uploaded. Details
386

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File The State has defined clear timelines mandated through the West Bengal Right to Public Services Act, 2013 in terms of G.O. bearing no. 1716-UD/O/M/ESTT./E-19/2014 (Pt.I) dated 26.05.2017 for approval of complete application of Trade License by ULBs in the State. Details
388

Reduce the number of documents required for obtaining trade license to only two: ID Proof and Lease Deed/Legal Occupancy

Approved View File View URL Details are given in the file uploaded. Details
396

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Details are given in the uploaded file. Details
397

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the uploaded file. Details
401

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Details are given in the uploaded file. Details
402

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the uploaded file. Details
408

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
411

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Details are given in the file uploaded. Details

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