header Image
ASSAM
Implementation Percentage
74.25%

YES
274
NO
95
N/A
3
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
2

Introduce a provision for self-certification /third party certification for boilers during use u/s 34(3) of the Boilers Act, 1923, by persons having requisite qualification and experience

Approved View URL The Inspectorate of Boilers, Labour & Employment Department, Govt. of Assam, has notified Third Party Inspection Scheme with list ofapproved Third Party Inspecting Authorities, which can be opted for by the Applicants vide notification no. GLR.71/2016/B/20 dated 18.10.2016. The same has been published on the Single Window Clearance Portal for easy access to the business enterprises. Details
3

Introduce a provision for issuing Factory License and all subsequent renewals with validity of 10 years or more

Approved View URL Details
4

Eliminate the requirement of inspection prior to registration under the Shops and Establishment Act and ensure that the registration is granted within one day from the date of application

Approved View URL Commissioner of Labour, Govt. of Assam has notified that there are no inspections conducted prior to grant of registration under Shops and Establishment Act and also that registration is granted within one day provided application is complete in all respects. Details
5

Publish information about the procedure and comprehensive list of documents on the Department`s web site

Approved View File View URL Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
7

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Through the Single Window Clearance System, Application for Registration and Grant and Renewal of License under the Factories Act, 1948 can be filed online by registered users. The system allows application submission with all relevant documents, acknowledgement generation, payment, tracking of the application with date and time stamp for each action taken. The step by step screenshots has been shown in the document. Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View URL Through the Single Window Clearance System, Application for Registration and Grant and Renewal of License under the Factories Act, 1948 can be filed online by registered users. The final approval certificate is also generated through the online single window system with a digital QR code which acts as a digital signature for authentication. Details
9

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Through the Single Window Clearance System, third parties (unregistered users) can easily verify the final approval certificate using the Unique Application Identification Number printed on the certificate or can also verify the certificate by using a mobile app to scan the QR code printed on the system generated certificate. Details
10

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Inspectorate of Factories, Govt. of Assam has notified and published the process maps and comprehensive list of documents on the Single Window Clearance System for Approval of factory plans and permission to contruct/extend/or take into use and builing as a factory under the Factories Act, 1948 The same has been depicted with relevant parts marked in red. Details
11

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
12

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Through the SWCS, Application for Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948 can be filed online by registered users. The system allows application submission with all relevant documents, payment, tracking of the application. The step by step screenshots has been shown in the document. Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Through the Single Window Clearance System, Application for Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948 can be filed online by registered users. The final approval certificate is also generated through the online single window system with a digital QR code which acts as a digital signature for authentication. Details
14

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Through the Single Window Clearance System, third parties (unregistered users) can easily verify the final approval certificate using the Unique Application Identification Number printed on the certificate or can also verify the certificate by using a mobile app to scan the QR code printed on the system generated certificate. Details
15

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View URL The Inspectorate of Boilers, Department of Labour and Employment, Govt. of Assam, has complied with the recommendation and has notified and published information about the procedure and comprehensive list of documents on the Single Window Clearance System vide Notification no. GLR.71/2016/B/19 dated 18.10.2016 Details
16

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
17

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
18

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Through the Single Window Clearance System, Application for Registration and Renewal of Boilers under the Boilers Act, 1923 can be filed online by registered users. The final approval certificate is also generated through the online single window system with a digital QR code which acts as a digital signature for authentication. Details
19

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Through the Single Window Clearance System, third parties (unregistered users) can easily verify the final approval certificate using the Unique Application Identification Number printed on the certificate or can also verify the certificate by using a mobile app to scan the QR code printed on the system generated certificate. Details
20

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Details
21

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
22

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
23

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Details
24

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Details
25

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Details
26

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
27

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
28

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Details
29

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Details
30

Publish information about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View URL The Commissionerate of Labour, Department of Labour and Employment, Govt. of Assam, has complied with the recommendation and has notified and published information about the procedure and comprehensive list of documents on the Single Window Clearance System vide Notification no. LE.52/2015/11352 dated 18.10.2016 Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
32

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Through the Single Window Clearance System, Application for License and renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 can be filed online by registered users. The system allows application submission with all relevant documents, acknowledgement generation, payment, tracking of the application with date and time stamp for each action taken. The step by step screenshots has been shown in the document. Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Under Single Window Clearance system, users can track their application with respect to License and Renewal of License for Contractors under The Contracts Labour (Regulation and Abolition) Act, 1970. The step by step process and final certificate has been shown via screenshots of the system. Details
34

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Under Single Window Clearance system, third-parties can verify approval certificates without login with respect to License and Renewal of License for Contractors under The Contracts Labour (Regulation and Abolition) Act, 1970. The step by step process and authenticated final certificate has been shown via screenshots of the system. Details
35

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View URL The Commissionerate of Labour, Department of Labour and Employment, Govt. of Assam, has complied with the recommendation and has notified and published information about the procedure and comprehensive list of documents on the Single Window Clearance System vide Notification no. LE.52/2015/11352 dated 18.10.2016 Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
37

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Through the Single Window Clearance System, Application for Registration and renewal under The Shops and Establishment Act can be filed online by registered users. The system allows application submission with all relevant documents, acknowledgement generation, payment, tracking of the application with date and time stamp for each action taken. The step by step screenshots has been shown in the document. Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Under Single Window Clearance system, registered users can track their application with respect to Registration and Renewal under the Shops and Establishment Act. The step by step process and final certificate has been shown via screenshots of the system. This certificate is authenticated by the UAIN and QR code and therefore does not require signature. Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Under Single Window Clearance system, third-parties can verify approval certificates with respect to Registration and Renewal under the Shops and Establishment Act. The step by step process and authenticated final certificate has been shown via screenshots of the system. Additionally the QR code on the certificate can be scanned by a mobile app to authenticate the certificate. Details
40

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View URL The Commissionerate of Labour, Department of Labour and Employment, Govt. of Assam, has complied with the recommendation and has notified and published information about the procedure and comprehensive list of documents on the Single Window Clearance System vide Notification no. LE.52/2015/11352 dated 18.10.2016 Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
42

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Through the Single Window Clearance System, Application for Registration of Principal employers under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 can be filed online by registered users. The system allows application submission with all relevant documents, payment, tracking of the application with date and time stamp for each action taken. The step by step screenshots has been shown in the document. Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Under Single Window Clearance system, registered users can track their application with respect to Registration of principal employers establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970. The step by step process and final certificate has been shown via screenshots of the system. The certificate is authenticated by the UAIN and QR code and therefore does not require signature. Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Under Single Window Clearance system, third-parties can verify approval certificates with respect to Registration of principal employers establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970. The step by step process and authenticated final certificate has been shown via screenshots of the system. Additionally the QR code on the certificate can be scanned by a mobile app to authenticate the certificate. Details
45

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View URL The Commissionerate of Labour, Department of Labour and Employment, Govt. of Assam, has complied with the recommendation and has notified and published information about the procedure and comprehensive list of documents on the Single Window Clearance System vide Notification no. LE.52/2015/11352 dated 18.10.2016 Details
46

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
47

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Through the Single Window Clearance System, Application for Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996 can be filed online by registered users. The system allows application submission with all relevant documents, payment, tracking of the application with date and time stamp for each action taken. The step by step screenshots has been shown in the document. Details
48

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Under Single Window Clearance system, registered users can track their application with respect to Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996. The step by step process and final certificate has been shown via screenshots of the system. This certificate is authenticated by the UAIN and QR code and therefore does not require signature. Details
49

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Under Single Window Clearance system, third-parties can verify approval certificates with respect to Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996. The step by step process and authenticated final certificate has been shown via screenshots of the system. Additionally the QR code on the certificate can be scanned by a mobile app to authenticate the certificate. Details
50

Publish information on about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View URL The Commissionerate of Labour, Department of Labour and Employment, Govt. of Assam, has complied with the recommendation and has notified and published information about the procedure and comprehensive list of documents on the Single Window Clearance System vide Notification no. LE.52/2015/11352 dated 18.10.2016 Details
51

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
52

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Through the Single Window Clearance System, Application for Registration of establishment under the Inter State Migrant Workmen(RE&CS)Act,1979 can be filed online by registered users. The system allows application submission with all relevant documents, acknowledgement generation, payment, tracking of the application with date and time stamp for each action taken. The step by step screenshots has been shown in the document. Details
53

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Under Single Window Clearance system, registered users can track their application with respect toRegistration of establishment under the Inter State Migrant Workmen (RE&CS) Act,1979. The step by step process and final certificate has been shown via screenshots of the system. This certificate is authenticated by the UAIN and QR code and therefore does not require signature. Details
54

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Under Single Window Clearance system, third-parties can verify approval certificates with respect to Registration of establishment under the Inter State Migrant Workmen (RE&CS) Act,1979. The step by step process and authenticated final certificate has been shown via screenshots of the system. Additionally the QR code on the certificate can be scanned by a mobile app to authenticate the certificate. Details
55

Establish a specialized division/bench under the High Court to hear commercial disputes

Approved View File View URL The Honrable Chief Justice has constituted Commercial Appellate Divison for the Guwahati High Court to hear commercial disputes vide notification no. 20 dated 01.04.2016 Details
62

Publish model commercial contract templates in public domain in downloadable and editable format along with instructions to use them

Approved View File View URL Details
71

Digitize Property tax payment records of last 2 years with a functionality to view balance payments at all local municipality offices and publish the updated records online in public domain

Approved View File View URL Details
80

Design and implement a system that allows online application and payment for submission and verification of document and mandate that all applications are submitted online and mandate that all applications are submitted online

Approved View URL Details
82

The online system should have the facility of auto generation of appointment (date and time) on making the required payment online at respective SRO offices

Approved View File View URL Details
84

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Details
85

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for document registration and mutation of land

Approved View File View URL Details
90

Exempt low risk industries with a history of satisfactory compliance from labour compliance inspections, or allow self-certification in lieu of conducting physical inspections under all the Labour laws

Approved View URL The Commissionerate of Labour, Department of Labour and Employment, Govt. of Assam, has complied with the recommendation and has notified and published a self-certification scheme in lieu of conducting physical inspections under all labour laws. All establishments in the state of Assam can opt for the scheme except those factories in which there is use, storage, handling, processing or generation of hazardous chemicals / waste. Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View URL The Labour & Employment Department, Govt. of Assam has notified and mandated join-inspection under all the required acts as per the recommendation. The notification issued earlier in this regard was extended and therefore both notifications are available in the response for verification. Details
92

Differentiate compliance inspection requirements based on industry pollution categorization such as Red, Amber(Orange), and Green under all environment/pollution laws

Approved View URL The Pollution Control Board, Assam has complied with the recommendation and has defined and notified compliance inspection requirements based on industry pollution categorization i.e. Red, Orange and Green under all Pollution Laws vide Office Order No. WB/G-1248/15-16/37 dated 03.11.2016 Details
100

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL The Urban Development Department, Govt. of Assam, has complied with the recommendation and has notified and published information about the inspection procedure, timeline of uploading inspection reports and checklist of documents required for inspection on the Single Window Clearance System vide notification no. UDD(M)102/2015/pt/105 dated 01.11.2016. This notification applies to all Municipal Boards, Town Committees and Development Authorities within the State of Assam. Details
101

Design and implement a computerized system for identifying building/area that needs to be inspected based on risk assessment

Approved View File View URL Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Details
103

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
104

Design and implement a system for computerized allocation of inspectors

Approved View URL Details
105

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details
106

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Details
108

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
109

Design and implement a system for computerized allocation of inspectors

Approved View URL Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
111

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Details
114

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
115

Design and implement a system for computerized allocation of inspectors

Approved View URL Details
116

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL The Commissionerate of Labour, Govt. of Assam, has notified and published well-defined information about the inspection procedure and checklist on the Single Window Clearance System vide notification no. LE.52/2015/11361-67 dated 18.10.2016 Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Commissionerate of Labour has complied with the recommendation and has mandated submission of Inspection reports online within 24 hours of the inspection. The earlier notification issued in this regard has been amended. Details are annexed in the response link provided. Details
119

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
120

Design and implement a system for computerized allocation of inspectors

Approved View URL Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
123

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Details
125

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
126

Design and implement a system for computerized allocation of inspectors

Approved View URL Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
128

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL The Commissionerate of Labour, Govt. of Assam, has notified and published well-defined information about the inspection procedure and checklist on the Single Window Clearance System vide notification no. LE.52/2015/11361-67 dated 18.10.2016 Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Commissionerate of Labour has complied with the recommendation and has mandated submission of Inspection reports online within 24 hours of the inspection. The earlier notification issued in this regard has been amended. Details are annexed in the response link provided. Details
131

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
132

Design and implement a system for computerized allocation of inspectors

Approved View URL Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Commissionerate of Labour has complied with the recommendation and has mandated that the same inspector will not inspect the same establishment twice consecutively. Details
134

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL The Commissionerate of Labour, Govt. of Assam, has notified and published well-defined information about the inspection procedure and checklist on the Single Window Clearance System vide notification no. LE.52/2015/11361-67 dated 18.10.2016 Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Commissionerate of Labour has complied with the recommendation and has mandated submission of Inspection reports online within 24 hours of the inspection. The earlier notification issued in this regard has been amended. Details are annexed in the response link provided. Details
137

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
138

Design and implement a system for computerized allocation of inspectors

Approved View URL Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Commissionerate of Labour has complied with the recommendation and has mandated that the same inspector will not inspect the same establishment twice consecutively. Details
140

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL The Commissionerate of Labour, Govt. of Assam, has notified and published well-defined information about the inspection procedure and checklist on the Single Window Clearance System vide notification no. LE.52/2015/11361-67 dated 18.10.2016 Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Commissionerate of Labour has complied with the recommendation and has mandated submission of Inspection reports online within 24 hours of the inspection. The earlier notification issued in this regard has been amended. Details are annexed in the response link provided. Details
143

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
144

Design and implement a system for computerized allocation of inspectors

Approved View URL Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Commissionerate of Labour has complied with the recommendation and has mandated that the same inspector will not inspect the same establishment twice consecutively. Details
146

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL The Commissionerate of Labour, Govt. of Assam, has notified and published well-defined information about the inspection procedure and checklist on the Single Window Clearance System vide notification no. LE.52/2015/11361-67 dated 18.10.2016 Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Commissionerate of Labour has complied with the recommendation and has mandated submission of Inspection reports online within 24 hours of the inspection. The earlier notification issued in this regard has been amended. Details are annexed in the response link provided. Details
149

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
150

Design and implement a system for computerized allocation of inspectors

Approved View URL Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Commissionerate of Labour has complied with the recommendation and has mandated that the same inspector will not inspect the same establishment twice consecutively. Details
152

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL The Commissionerate of Labour, Govt. of Assam, has notified and published well-defined information about the inspection procedure and checklist on the Single Window Clearance System vide notification no. LE.52/2015/11361-67 dated 18.10.2016 Details
154

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Commissionerate of Labour has complied with the recommendation and has mandated submission of Inspection reports online within 24 hours of the inspection. The earlier notification issued in this regard has been amended. Details are annexed in the response link provided. Details
155

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
156

Design and implement a system for computerized allocation of inspectors

Approved View URL Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Commissionerate of Labour has complied with the recommendation and has mandated that the same inspector will not inspect the same establishment twice consecutively. Details
158

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL The Commissionerate of Labour, Govt. of Assam, has notified and published well-defined information about the inspection procedure and checklist on the Single Window Clearance System vide notification no. LE.52/2015/11361-67 dated 18.10.2016 Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Commissionerate of Labour has complied with the recommendation and has mandated submission of Inspection reports online within 24 hours of the inspection. The earlier notification issued in this regard has been amended. Details are annexed in the response link provided. Details
161

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
162

Design and implement a system for computerized allocation of inspectors

Approved View URL Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Commissionerate of Labour has complied with the recommendation and has mandated that the same inspector will not inspect the same establishment twice consecutively. Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL The Pollution Control Board, Assam, has notified and published well-defined information about the compliance inspection procedure and checklist on the Single Window Clearance System vide office order no. WB/G-1248/15-16/37 dated 03.11.2016 Details
165

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
168

Design and implement a system for computerized allocation of inspectors

Approved View URL Online E-inspection System designed within the Single Window Clearance System allows Administrator of the Concerned department to Schedule Inspections through the SWCS wherein Inspectors are assigned to the Inspection automatically. The system also ensures that the same Inspector is not assigned inspection for the same unit twice consecutively. Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Pollution Control Board Assam has complied with the recommendation and has mandated that the same inspector will not inspect the same establishment twice consecutively vide Office Order no. WB/G-1248/15-16/37 dt. 03.11.2016. The online inspection system has been designed accordingly. Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL The Pollution Control Board, Assam, has notified and published well-defined information about the compliance inspection procedure and checklist on the Single Window Clearance System vide office order no. WB/G-1248/15-16/37 dated 03.11.2016 Details
171

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Details
173

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
174

Design and implement a system for computerized allocation of inspectors

Approved View URL Online E-inspection System designed within the Single Window Clearance System allows Administrator of the Concerned department to Schedule Inspections through the SWCS wherein Inspectors are assigned to the Inspection automatically. The system also ensures that the same Inspector is not assigned inspection for the same unit twice consecutively. Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Pollution Control Board Assam has complied with the recommendation and has mandated that the same inspector will not inspect the same establishment twice consecutively vide Office Order no. WB/G-1248/15-16/37 dt. 03.11.2016. The online inspection system has been designed accordingly. Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View URL Details
177

Ensure that the single window agency has been set up through a legislation

Approved View URL Details
178

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for issuing all approvals being provided by single window agency

Approved View URL Details
179

Define clear timelines mandated through legislation or through notification under the Public Service Delivery Guarantee Act for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/sectoral policy in the State

Approved View URL Details
180

Design and implement an online single window system with functionality for online application submission, payment and approvals and mandate that all applications are submitted online

Approved View URL Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View URL Details
182

Ensure `Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Details
183

Ensure `Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 (License of Contractor Establishment)` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Details
184

Ensure `Registration under weights and measures, 1998` is provided as a service through the online single window system facilitating online application, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Details
185

Ensure `Consent to establish (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Details
186

Ensure `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Details
187

Ensure `Authorization under Hazardous Waste Rules` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Details
188

Ensure `Registration under Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Details
189

Ensure `Permission for engaging contractor for labour` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Details
191

Ensure `Factory building plan approval` (under the Factories Act, 1948) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Through the Single Window Clearance System, Application for Factory building plan approval (under the Factories Act, 1948) can be filed online by registered users. The step by step screenshots has been shown in the document. Details
193

Ensure `Change of land use` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Details
195

Ensure `NOC from Fire Department` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Through the Single Window Clearance System, Application for NOC from Fire Department can be filed online by registered users. The step by step screenshots has been shown in the document. Details
196

Ensure renewal of `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Details
197

Ensure renewal under `Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Details
198

Ensure renewal under `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Through the Single Window Clearance System, Application for Renewal of Factory License can be filed online by registered users. The step by step screenshots has been shown in the document. Details
200

Ensure `electricity connection` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View URL Details
201

Ensure `water connection` provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View URL Details
202

Publish information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state

Approved View File View URL Details
203

Ensure that incentives of all applicable industrial/sectoral policies are applied through a common form without the physical touch points

Approved View URL Details
204

Mandate that all queries/clarifications related to investor`s application are sought once and within 7 days of receiving the application

Approved View URL Government of Assam has mandated that all queries or clarifications related to investors application are to be sought by Concerned authority within 3 days from date of receipt of application, extendable upto maximum of 7 days in certain specified cases via The Assam Ease of Doing Business Act, 2016 Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View URL The SWCS developed by Government of Assam sends an Email and SMS notifications to the applicant at every major step such as Application Submission, Receipt of Query, Final Approval or Rejection. The email alerts generated by the SWCS are shown in the document with Screenshots. Details
206

Ensure that incentives under Industrial/Sectoral Policy are provided as a service through the online single window system (for intent letter, sanction and disbursement) facilitating online application submission and tracking of status and approvals

Approved View URL Details
210

Define objective criteria, applicable for all industrial land, for evaluating land allotment application for industrial use

Approved View URL Details
212

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for land allotment

Approved View URL Details
214

Ensure that the system allows users to download the final signed land allotment certificate from the online portal

Approved View URL Details
215

Allow third parties to easily verify the land allotment certificates in the public domain

Approved View URL Details
220

Define mandatory qualifications for architects and structural engineers in the uniform building by-law applicable in State

Approved View URL Details
222

Establish a dedicated conflict resolution mechanism for land and construction permits

Approved View URL Details
223

Conduct a survey of all industrial areas of State and create a list of plots with trees and publish online a comprehensive information on type of trees

Approved View File View URL Details
225

Allow authorized architects to issue the completion certificate at all urban areas and IDCs, instead of requiring a separate completion certificate to be issued

Approved View URL Details
227

Combine all affidavits & undertakings required to be submitted for obtaining the building plan approval into one affidavit/undertaking

Approved View URL Details
230

Mandate that a single, joint site inspection will be carried out by all concerned authorities such as Fire, Sewerage, Electricity, Labour (such as Factory license), Water Department and internal departments responsible for granting construction permits in urban areas and IDCs

Approved View URL Urban Development Department, Govt. of Assam, has complied with the recommendation and has notified and mandated Joint-inspection by all concerned authorities vide Notification no. UDD(M)102/2015/pt/119 dated 29.11.2016 Details
232

Define clear timelines mandated through legislation for sanctioning of building permits in 30 days

Approved View URL Urban Development Department, Govt. of Assam, has complied with the recommendation and has notified and mandated clear timelines for approval of complete application and sanctioning of building permits in 30 days vide Notification no. UDD(M)102/2015/pt/131 dated 06.05.2017 Details
234

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Details
236

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
237

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Details
239

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details
241

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
242

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
244

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Details
245

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL Details
246

Define clear timelines mandated through legislation for approval of application

Approved View File View URL Details
247

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Through the Single Window Clearance System, Application for NOC from Fire and Emergency Services can be filed online by registered users. The system allows application submission with all relevant documents, acknowledgement generation, payment, tracking of the application with date and time stamp for each action taken. The step by step screenshots has been shown in the document. Details
248

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View URL Under Single Window Clearance system, registered users can track their application with respect to obtaining NOC from Fire and Emergency Services. The step by step process and final certificate has been shown via screenshots of the system. This certificate is authenticated by the UAIN and QR code and therefore does not require signature. Details
249

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Under Single Window Clearance system, third-parties can verify approval certificates with respect to NOC form Fire and Emergency Certificate. The step by step process and authenticated final certificate has been shown via screenshots of the system. Additionally the QR code on the certificate can be scanned by a mobile app to authenticate the certificate. Details
250

Notify a list of white category industries, which are exempted from taking clearances from State pollution control board

Approved View URL Pollution Control Board, Assam has notified a list of White Category Industries which are exempted from taking any clearance from Pollution Control Board. Details
251

Allow for auto-renewal of Consent to Establish (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View URL Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View URL Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View URL Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View URL Details
255

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL The Pollution Control Board, Assam, has notified and published well-defined procedure and comprehensive list of documents required vide notification no. WB/G-1248/15-16/35 dated 03.11.2016. The same has been published on the Single Window Clearance Portal. Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View URL Under Single Window Clearance system, registered users can track their application with respect to Consent to Establish under the Water (Prevention and Control of Pollution) Act, 1974. The step by step process and final certificate has been shown via screenshots of the system. This certificate is authenticated by the UAIN and QR code and therefore does not require signature. Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Under Single Window Clearance system, third-parties can verify approval certificates with respect to Consent to Establish under the Water (Prevention and Control of Pollution) Act, 1974 using the printed Unique Application Identification Number (UAIN). The step by step process and authenticated final certificate has been shown via screenshots of the system. Additionally the QR code on the certificate can be scanned by a mobile app to authenticate the certificate. Details
260

Publish information about the procedure and a comprehensive list of all documents required on the Department`s web site

Approved View URL The Pollution Control Board, Assam, has notified and published well-defined procedure and comprehensive list of documents required vide notification no. WB/G-1248/15-16/35 dated 03.11.2016. The same has been published on the Single Window Clearance Portal. Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Through the Single Window Clearance System, Application for Consent to Establish under the Air (Prevention and Control of Pollution) Act, 1981 can be filed online by registered users. The system allows application submission with all relevant documents, acknowledgement generation, payment, tracking of the application with date and time stamp for each action taken. The step by step screenshots has been shown in the document. Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View URL Under Single Window Clearance system, registered users can track their application with respect to Consent to Establish under the Air (Prevention and Control of Pollution) Act, 1981. The step by step process and final certificate has been shown via screenshots of the system. This certificate is authenticated by the UAIN and QR code and therefore does not require signature. Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Under Single Window Clearance system, third-parties can verify approval certificates with respect to Consent to Establish under the Air (Prevention and Control of Pollution) Act, 1981 using the printed Unique Application Identification Number (UAIN). The step by step process and authenticated final certificate has been shown via screenshots of the system. Additionally the QR code on the certificate can be scanned by a mobile app to authenticate the certificate. Details
265

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL The Pollution Control Board, Assam, has notified and published well-defined procedure and comprehensive list of documents required vide notification no. WB/G-1248/15-16/35 dated 03.11.2016. The same has been published on the Single Window Clearance Portal. Details
266

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View URL Under Single Window Clearance system, registered users can track their application with respect to Authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules, 2016. The step by step process and final certificate has been shown via screenshots of the system. This certificate is authenticated by the UAIN and QR code and therefore does not require signature. Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Under Single Window Clearance system, third-parties can verify approval certificates with respect to Authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules, 2016 using the printed Unique Application Identification Number (UAIN). The step by step process and authenticated final certificate has been shown via screenshots of the system. Additionally the QR code on the certificate can be scanned by a mobile app to authenticate the certificate. Details
270

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL The Pollution Control Board, Assam, has notified and published well-defined procedure and comprehensive list of documents required vide notification no. WB/G-1248/15-16/35 dated 03.11.2016. The same has been published on the Single Window Clearance Portal. Details
271

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View URL Under Single Window Clearance system, registered users can track their application with respect to Consent to Operate under the Water (Prevention and Control of Pollution) Act, 1974. The step by step process and final certificate has been shown via screenshots of the system. This certificate is authenticated by the UAIN and QR code and therefore does not require signature. Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Under Single Window Clearance system, third-parties can verify approval certificates with respect to Consent to Operate under the Water (Prevention and Control of Pollution) Act, 1974 using the printed Unique Application Identification Number (UAIN). The step by step process and authenticated final certificate has been shown via screenshots of the system. Additionally the QR code on the certificate can be scanned by a mobile app to authenticate the certificate. Details
275

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL The Pollution Control Board, Assam, has notified and published well-defined procedure and comprehensive list of documents required vide notification no. WB/G-1248/15-16/35 dated 03.11.2016. The same has been published on the Single Window Clearance Portal. Details
276

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View URL Under Single Window Clearance system, registered users can track their application with respect to Consent to Operate under the Air (Prevention and Control of Pollution) Act, 1981. The step by step process and final certificate has been shown via screenshots of the system. This certificate is authenticated by the UAIN and QR code and therefore does not require signature. Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Under Single Window Clearance system, third-parties can verify approval certificates with respect to Consent to Operate under the Air (Prevention and Control of Pollution) Act, 1981 using the printed Unique Application Identification Number (UAIN). The step by step process and authenticated final certificate has been shown via screenshots of the system. Additionally the QR code on the certificate can be scanned by a mobile app to authenticate the certificate. Details
280

Ensure that DisComs uses automated tools to monitor outages in all Industrial areas of State

Approved View File Assam Power Distribution Company Limited has depicted the use of automated tools (SCADA) to monitor outages in all Industrial Areas of the state. The system has been depicted via screenshots. Details
281

Ensure that DisComs uses automated tools for service restoration in all Industrial areas of State

Approved View File View URL Details
282

Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain

Approved View File Details
283

Ensure that total outage cap is fixed by regulator for a quarter/year and the Discoms compensates customers for outages that go over the fixed cap

Approved View File Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View File Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View URL Details
287

Ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and ensure these charges (demand note) is generated through the online system

Approved View URL Details
288

Implement a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online

Approved View URL Details
289

Stipulate that charged electrical connections (up to 150 KVA) is provided within Seven days (where no `Right of Way` (RoW) is required) and in Fifteen days where RoW is required from concerned agencies

Approved View File View URL Details
290

Design and develop an online system for granting road cutting permissions in a manner that it allows online application submission, payment, document submission and approvals.

Approved View File View URL Details
291

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application for granting `Right of Way` (RoW) permission

Approved View File View URL Details
292

Allow third parties to easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain

Approved View File Details
293

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Details
294

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
295

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
296

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View URL Details
297

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Details
299

Define clear timelines mandated through legislation for obtaining water connection by all concerned agencies

Approved View File View URL Details
300

Design and implement an integrated system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification from all concerned agencies and mandate that all applications are submitted online

Approved View URL Details
301

Ensure that users are provided assistance for e-filing at service centers

Approved View File View URL Details
302

Establish a helpline providing basic services and assisting users in preparing and filing returns

Approved View URL Details
321

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL Details
322

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
324

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Details
348

Design and implement a system for online payment of Profession Tax

Approved View URL Details
357

Define working procedures for the investors facilitation center/bureau such as for queries regarding the application and approval process, query recording and ticketing, service timelines for query handling, aligning relationship managers and reverting back to investors

Approved View File View URL Details
362

Ensure that the time-bound service delivery legislation defines punitive provisions that deter officials from not complying with the defined timelines for services being provided to Industry/ Business

Approved View URL Details
364

Ensure that online system sends automated SMS/e-mail notification to respective Head of the Department with status information on the applications in which clearances are likely to breach the prescribed timelines (e.g. when 90% of prescribed time limit is passed and clearance is still not given to applicant)

Approved View File View URL Details
365

Ensure that the time-bound service delivery legislation defines clear procedures for applicants to submit grievances relating to non-compliance with the defined timelines

Approved View URL Details
370

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL The Health and Family Welfare Department,Govt. of Assam, has complied with the recommendation and has defined clear timelines for service delivery on the Single Window Clearance System. Details
371

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
372

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View URL Under Single Window Clearance system, registered users can track their application with respect to obtaining Retail Drug License for Pharmacy. The step by step process and final certificate has been shown via screenshots of the system. This certificate is authenticated by the UAIN and QR code and therefore does not require signature. Details
377

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Details
379

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
380

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View URL Under Single Window Clearance system, registered users can track their application with respect to obtaining Wholesale Drug License. The step by step process and final certificate has been shown via screenshots of the system. This certificate is authenticated by the UAIN and QR code and therefore does not require signature. Details
381

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Details
382

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL The Health and Family Welfare Department,Govt. of Assam, has complied with the recommendation and has defined clear timelines for service delivery on the Single Window Clearance System. Details
383

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
384

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View URL Under Single Window Clearance system, registered users can track their application with respect to obtaining and renewal of Drug Manufactuing License. The step by step process and final certificate has been shown via screenshots of the system. This certificate is authenticated by the UAIN and QR code and therefore does not require signature. Details
386

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL Municipal Corporation, Govt. of Assam, has complied with the recommendation and has defined and mandated clear timelines for service delivery vide Notification no. GCS/JC/GD/25/2016/8 dated 13.10.2016 Details
387

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
389

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View URL Under Single Window Clearance system, registered users can track their application with respect to obtaining and renewal of Trade License. The step by step process and final certificate has been shown via screenshots of the system. This certificate is authenticated by the UAIN and QR code and therefore does not require signature. Details
390

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Through the Single Window Clearance System, third parties (unregistered users) can easily verify the final approval certificate using the Unique Application Identification Number printed on the certificate or can also verify the certificate by using a mobile app to scan the QR code printed on the system generated certificate. Details
392

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The Controller of Legal Metrology, Govt. of Assam, has complied with the recommendation and has defined and mandated clear timelines for service delivery. Details
393

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
394

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View URL Through the Single Window Clearance System, Application for Registration and Renewal of Registration under the Weights and Measures Act can be filed online by registered users. The final approval certificate is also generated through the online single window system with a digital QR code which acts as a digital signature for authentication. Details
395

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Through the Single Window Clearance System, third parties (unregistered users) can easily verify the final approval certificate using the Unique Application Identification Number printed on the certificate or can also verify the certificate by using a mobile app to scan the QR code printed on the system generated certificate. Details
396

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Registrar of Firms and Socieities, Govt. of Assam has notified and published the process maps and comprehensive list of documents on the Single Window Clearance System for Registration of Firms under the Indian Partnership Act. The same has been depicted via screenshots Details
397

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
398

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Details
399

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View URL Through the Single Window Clearance System, Application for Registration of Firm under the Indian Partnership Act can be filed online by registered users. The final approval certificate is also generated through the online single window system with a digital QR code which acts as a digital signature for authentication. Details
400

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Through the Single Window Clearance System, third parties (unregistered users) can easily verify the final approval certificate using the Unique Application Identification Number printed on the certificate or can also verify the certificate by using a mobile app to scan the QR code printed on the system generated certificate. Details
401

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Registrar of Firms and Socieities, Govt. of Assam has notified and published the process maps and comprehensive list of documents on the Single Window Clearance System for Registration of Societies under the Societies Act. The same has been depicted via screenshots Details
402

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
403

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View URL Through the Single Window Clearance System, Application for Registration of Societies can be filed online by registered users. The system allows application submission with all relevant documents, acknowledgement generation, payment, tracking of the application with date and time stamp for each action taken. The step by step screenshots has been shown in the document. Details
404

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View URL Through the Single Window Clearance System, Application for Registration of Societies can be filed online by registered users. The final approval certificate is also generated through the online single window system with a digital QR code which acts as a digital signature for authentication. Details
406

Publish a well-defined inspection procedure and checklist on department’s web site

Approved View URL Details
407

Design and implement a system for identifying licensees that need to be inspected

Approved View URL Details
408

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Details
409

Allow licensees to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
410

Design and implement a system for computerized allocation of inspectors

Approved View URL Details
412

Publish a list of all state, municipal and panchayat levies and include the relevant information pertaining to the rates and tariff levied by the State and local bodies on the online portal

Approved View URL Details
421

Publish tariff rates on the portal of discoms for new connection and all types of users

Approved View File View URL Details
423

Develop an online system for e-payment of bills

Approved View File View URL Details

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