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GOA
Implementation Percentage
23.91%

YES
88
NO
280
N/A
4
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
4

Eliminate the requirement of inspection prior to registration under the Shops and Establishment Act and ensure that the registration is granted within one day from the date of application

Approved View File Details
5

Publish information about the procedure and comprehensive list of documents on the Department`s web site

Approved View File View URL The information on the procedure and a comprehensive check list of all documents that are required to be provided for registration and grant of factory license and its renewal is available on the web site of Inspectorate of Factories & Boilers, Government of Goa Details
10

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File Details
15

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The information is provided on 1)Registration of Boiler - Packaged Boiler 2)Registration of Boiler - Site Erected Boiler 3)Procedure for Steam Test Inspection of Boilers 4)Renewal of registration of boilers / Annual Inspection Details
20

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The information is provided on 1)Registration of Boiler Manufacturer 2)Renewal of Registration of Boiler Manufacturer Details
23

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File the number of applicants for boiler manufacturing and number of approvals granted in the State of Goa have been less than 10 in the last five years from 2013 to 2017, which is stated in the attached letter and Statistics by the Chief Inspectorate of Factories and Boilers, Goa. Hence, exemption is sought for the aforementioned recommendation. Details
24

Allow third parties to easily verify the approval certificates in the public domain

Approved View File the number of applicants for boiler manufacturing and number of approvals granted in the State of Goa have been less than 10 in the last five years from 2013 to 2017, which is stated in the attached letter and Statistics by the Chief Inspectorate of Factories and Boilers, Goa. Hence, exemption is sought for the aforementioned recommendation. Details
25

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The information is provided on 1)Registration of Boiler Erector/Repairer 2)Renewal of Registration of Boiler Erector/Repairer Details
28

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File the number of applicants for boiler erector and number of approvals granted in the State of Goa have been less than 10 in the last five years from 2013 to 2017, which is stated in the attached letter and Statistics by the Chief Inspectorate of Factories and Boilers, Goa. Hence, exemption is sought for the aforementioned recommendation. Details
29

Allow third parties to easily verify the approval certificates in the public domain

Approved View File the number of applicants for boiler erector and number of approvals granted in the State of Goa have been less than 10 in the last five years from 2013 to 2017, which is stated in the attached letter and Statistics by the Chief Inspectorate of Factories and Boilers, Goa. Hence, exemption is sought for the aforementioned recommendation. Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File Office of The Commissioner, Labour & Employment, Goa website enables enterprises to download their license and renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Office of The Commissioner, Labour & Employment, Goa website enables enterprises to download their Registration and renewal under The Goa, Daman and Diu Shops and Establishment Act 1973 Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Office of The Commissioner, Labour & Employment, Goa website enables Third Party View of certificate for verification pertaining to certificate of Registration and renewal under The Goa, Daman and Diu Shops and Establishment Act 1973 Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Office of The Commissioner, Labour & Employment, Goa website enables enterprises to download their final signed certificate of Registration of principal employers establishment under provision of The Contracts Labour Regulation and Abolition Act, 1970 Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Office of The Commissioner, Labour & Employment, Goa website enables Third Party View of certificate for verification pertaining to certificate of Registration of principal employers establishment under provision of The Contracts Labour Regulation and Abolition Act, 1970 Details
45

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The webpage providing detailed procedure and checklist for registration under the Building and Other Construction Workers Act, 1996 Details
48

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Office of The Commissioner, Labour & Employment, Goa website enables enterprises to download their final signed certificate of Registration under The Building and Other Construction Workers Regulation of Employment and Conditions of Service Act, 1996 Details
49

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Office of The Commissioner, Labour and Employment, Goa website enables Third Party View of certificate for verification pertaining to certificate of Registration under The Building and Other Construction Workers Regulation of Employment and Conditions of Service Act, 1996 Details
50

Publish information on about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL The webpage providing detailed procedure and checklist for registration under Inter State Migrant Workman Act, 1979 Details
51

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
53

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Office of The Commissioner, Labour & Employment, Goa website enables enterprises to download their final signed certificate of Registration of establishment under the Inter State Migrant Workmen (RE&CS) Act,1979 Details
54

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Office of The Commissioner, Labour and Employment, Goa website enables Third Party View of certificate for verification pertaining to certificate of Registration of establishment under the Inter State Migrant Workmen RE&CS Act,1979 Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Goa IDC has issued a circular stating Field Managers/Area Managers to upload inspection reports within 48 hours of conduct of inspection on Goa IDC website Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The Goa Investment Promotion Board Rules, 2016 states that The Board shall within seven days from the date of the receipt of the order of the Competent Authority either sanctioning or rejecting the clearance, as the case may be, forward the same to the applicant. Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Goa IDC has issued a circular stating Field Managers/Area Managers to upload inspection reports within 48 hours of conduct of inspection on Goa IDC website Details
116

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL A specific provision has been made by the State Government mandating that the reports of inspection under The Equal Remuneration Act, 1976, must be submitted online to the Department within 48 hours, through a notification and addendum, which could be accessed on the web site of Office of the Commissioner, Labour & Employment, Government of Goa Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL A specific provision has been made by the State Government mandating that the same inspector will not inspect same establishment twice consecutively under The Equal Remuneration Act, 1976, through a notification and addendum, which could be accessed on the web site of Office of the Commissioner, Labour & Employment, Government of Goa Details
122

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File The Inspectorate of Factories and Boilers issued an Office Memorandum stating that consecutive inspections of establishments under the Factories Act 1948 shall not be carried out by the same inspector in the State of Goa. Details
128

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL A specific provision has been made by the State Government mandating that the reports of inspection under The Minimum Wages Act, 1948, must be submitted online to the Department within 48 hours, through a notification and addendum, which could be accessed on the web site of Office of the Commissioner, Labour & Employment, Government of Goa Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL A specific provision has been made by the State Government mandating that the same inspector will not inspect same establishment twice consecutively under The Minimum Wages Act, 1948, through a notification and addendum, which could be accessed on the web site of Office of the Commissioner, Labour & Employment, Government of Goa Details
134

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL A specific provision has been made by the State Government mandating that the reports of inspection under The Goa, Daman & Diu Shops and Establishments Act, 1973, must be submitted online to the Department within 48 hours, through a notification and addendum, which could be accessed on the web site of Office of the Commissioner, Labour & Employment, Government of Goa Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL A specific provision has been made by the State Government mandating that the same inspector will not inspect same establishment twice consecutively under The Goa, Daman & Diu Shops and Establishment Act, 1973 through a notification and addendum, which could be accessed on the web site of Office of the Commissioner, Labour & Employment, Government of Goa Details
140

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL A specific provision has been made by the State Government mandating that the reports of inspection under The Payment of Bonus Act, 1965, must be submitted online to the Department within 48 hours, through a notification and addendum, which could be accessed on the web site of Office of the Commissioner, Labour & Employment, Government of Goa Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL A specific provision has been made by the State Government mandating that the same inspector will not inspect same establishment twice consecutively under The Payment of Bonus Act, 1965 through a notification and addendum, which could be accessed on the web site of Office of the Commissioner, Labour & Employment, Government of Goa Details
146

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL A specific provision has been made by the State Government mandating that the reports of inspection under Payment of Wages Act, 1936, must be submitted online to the Department within 48 hours, through a notification and addendum, which could be accessed on the web site of Office of the Commissioner, Labour & Employment, Government of Goa Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL A specific provision has been made by the State Government mandating that the same inspector will not inspect same establishment twice consecutively under The Payment of Wages Act, 1936 through a notification and addendum, which could be accessed on the web site of Office of the Commissioner, Labour & Employment, Government of Goa Details
152

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File Details
158

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL A specific provision has been made by the State Government mandating that the reports of inspection under The Contract Labour (Regulation and Abolition) Act, 1970, must be submitted online to the Department within 48 hours, through a notification and addendum, which could be accessed on the web site of Office of the Commissioner, Labour & Employment, Government of Goa Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL A specific provision has been made by the State Government mandating that the same inspector will not inspect same establishment twice consecutively under The Contract Labour (Regulation and Abolition) Act, 1970 through a notification and addendum, which could be accessed on the web site of Office of the Commissioner, Labour & Employment, Government of Goa Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL GPCB through its circular has mandated online submission of inspection report within 48 hours. (Point No 1 and 2) This is applicable to routine/ CTO/CTE/complaint based inspections. A revised notification has been issued Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL XGN software system for online application submission, payment, tracking and monitoring for obtaining consent to operate/ establish Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL In order to bring transparency and to expedite the functioning of the Board; Goa State Pollution Control Board through its circular has mandated that the same inspector will not inspect the same establishment twice consecutively. (Point No 5). This is applicable for routine inspection as well apart from complaints/ CTO/CTE inspection (Point No 5) The same has been uploaded on the website. Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL GPCB through its circular has mandated online submission of inspection report within 48 hours. (Point No 1and 2 and5). this applicable for routine inspection/CTO/CTE/complaints Details
173

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL GPCB has adopted XGN software system for online application submission, payment, tracking and monitoring for obtaining consent to operate. Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL In order to bring transparency and to expedite the functioning of the Board; Goa State Pollution Control Board through its circular has mandated that the same inspector will not inspect the same establishment twice consecutively. (Point No 5). This is applicable for routine inspection as well, apart from complaints/ CTO/CTE inspection (Point No 5) The same has been uploaded on the website. Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View File Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View File View URL An Applicant can fill up a standardized online Common Application Form CAF combining applications of all services wherein common information such as applicants name project details address etc and common documents are required to be provided only once through single window system in the Goa IPB portal Details
210

Define objective criteria, applicable for all industrial land, for evaluating land allotment application for industrial use

Approved View File View URL Details
216

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDCs

Approved View File Details
221

Develop legally valid master plans/zonal plans/land use plans for all urban areas and make it available online in public domain

Approved View File Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The online tree felling application of the Forest Department, Government of Goa allows the final approved certificate to be downloaded from the website Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL self-certification/third party certification for Orange and Green category (Small, Medium & Large category) industries Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File View URL GPCB through its circular has mandated issue of Consent to Operate with validity of 5 years and above (Point No 9) Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View File View URL GPCB through its circular has mandated issue of Consent to Establish with validity of 5 years and above (Point No 9) Details
256

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Online submission has been mandated through the circular GPCB has adopted XGN software system for online application submission, payment, tracking and monitoring for obtaining consent to establish. Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The system also allows the user to download final approval certificate from the portal itself. One can view and download under the tab - Legal/ Orders Related Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Goa State Pollution Control Board has online consent management system wherein Consent to Establish under the Air/ Water and Consent to Operate under Air/ Water and Authorization under the Hazardous and other waste is published. Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Online application has been mandated by the GSPCB Goa State Pollution Control Board provides CCA for Air/Water/Hazardous. GPCB has adopted XGN software system for online application submission, payment, tracking and monitoring for obtaining consent to establish. Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL Goa State Pollution Control Board provides CCA for Air/ water/ hazardous. GPCB has adopted XGN software system for online application submission, payment, tracking and monitoring for obtaining consent to operate. Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Goa State Pollution Control Board has online consent management system wherein Consent to Establish under the Air/ Water and Consent to Operate under Air/ Water and Authorization under the Hazardous and other waste is published. Details
266

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Online application submission has been mandated by the GSPCB Goa State Pollution Control Board provided CCA for Air/ Water/ Hazardous. GPCB has adopted XGN software system for online application submission, payment, tracking and monitoring for obtaining AHW. Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The system also allows the user to download final approval certificate from the portal itself. One can view and download under the tab - Legal/ Orders Related Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Goa State Pollution Control Board has online consent management system wherein Consent to Establish under the Air/ Water and Consent to Operate under Air/ Water and Authorization under the Hazardous and other waste is published. Details
271

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Online submission is mandated by GSPCB Goa State Pollution Control Board has adopted XGN software system for online application submission, payment, tracking and monitoring for obtaining consent to operate. Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL The system also allows the user to download final approval certificate from the portal itself. One can view and download under the tab - Legal/ Orders Related Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Goa State Pollution Control Board has online consent management system wherein Consent to Establish under the Air/ Water and Consent to Operate under Air/ Water and Authorization under the Hazardous and other waste is published. Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Online submission is mandated by GSPCB Goa State Pollution Control Board has adopted XGN software system for online application submission, payment, tracking and monitoring for obtaining consent to operate Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL XGN system also allows the user to download final approval certificate from the portal itself. One can view and download under the tab - Legal/ Orders Related Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Goa State Pollution Control Board has online consent management system wherein Consent to Establish under the Air/ Water and Consent to Operate under Air/ Water and Authorization under the Hazardous and other waste is published. Details
283

Ensure that total outage cap is fixed by regulator for a quarter/year and the Discoms compensates customers for outages that go over the fixed cap

Approved View File View URL Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View File View URL obtaining the electricity connection to only two Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View File View URL All establishments avail this provision because it is mentioned that these licensed contractors are liable for inspection, installation, testing and commissioning all electrical installations within the State of Goa. Details
292

Allow third parties to easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain

Approved View File View URL Third parties can easily verify the authenticity of electricity connections by entering the Contract Account Number Details
362

Ensure that the time-bound service delivery legislation defines punitive provisions that deter officials from not complying with the defined timelines for services being provided to Industry/ Business

Approved View File View URL Details
365

Ensure that the time-bound service delivery legislation defines clear procedures for applicants to submit grievances relating to non-compliance with the defined timelines

Approved View File View URL Details
370

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
372

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Directorate of Food and Drug Administration, Goa has adopted xlnindia.gov.in. This is system which allows online application filling, monitoring, tracking, payment and download of documents. Details
411

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Order dated 12-10-2017 mandating that the same inspector will not inspect the same establishment twice consecutively Details

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