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PUNJAB
Implementation Percentage
16.71%

YES
62
NO
309
N/A
1
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 233, 234 & 235. Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download final signed approval certificate. The evidence documents and link of video walk through is attached. Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download final signed approval certificate. The evidence documents and link of video walk through is attached. Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 228 & 229 of RTS Act 2011. Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 230 of RTS Act 2011. Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download final signed approval certificate. The evidence documents and link of video walk through is attached. Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 227 of RTS Act 2011. Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to allow establishment to view and download final signed approval certificate. The evidence documents and link of video walk through is attached. Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File View URL PBIP have provision in One Stop Clearance system to process change of land use through one stop clearance system. Video link is provided for the same. Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The provision for submission of inspection report within 48 hours has already been incorporated in the Inspection procedure which is available on PUDA website (url: http://www.puda.gov.in/app/webroot/img/rts/INSPECTION%20PROCEDURE%20CTP.pdf). And in order to implement this provision an office order had also been issued which is available on PUDA website(http://puda.nic.in/img/circular_files/office-orders-ctp.pdf) and the reports are being dealt online. Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The provision for submission of inspection report within 48 hours has already been incorporated in the Inspection procedure which is available on PUDA website at given URL/evidence and the reports are being dealt online. Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection notification is available regarding submission of inspection within 48 hours on the given URL:http://pblabour.gov.in/Content/documents/pdf/notifications/SimplificationInspection.pdf. The Evidence documents mentioned within 48 hours submission is also uploaded. Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection notification is available regarding submission of inspection within 48 hours on the given URL:http://pblabour.gov.in/Content/documents/pdf/notifications/SimplificationInspection.pdf. The Evidence documents mentioned within 48 hours submission is also uploaded. Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection notification is available regarding submission of inspection within 48 hours on the given URL:http://pblabour.gov.in/Content/documents/pdf/notifications/SimplificationInspection.pdf. The Evidence documents mentioned within 48 hours submission is also uploaded. Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection notification is available regarding submission of inspection within 48 hours on the given URL:http://pblabour.gov.in/Content/documents/pdf/notifications/SimplificationInspection.pdf. The Evidence documents mentioned within 48 hours submission is also uploaded. Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection notification is available regarding submission of inspection within 48 hours on the given URL:http://pblabour.gov.in/Content/documents/pdf/notifications/SimplificationInspection.pdf. The Evidence documents mentioned within 48 hours submission is also uploaded. Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system for risk based inspection of industry. The inspection notification is available regarding submission of inspection within 48 hours on the given URL:http://pblabour.gov.in/Content/documents/pdf/notifications/SimplificationInspection.pdf. The Evidence documents mentioned within 48 hours submission is also uploaded. Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Labour Govt. of Punjab has already developed online system to mandate that the same inspector will not inspect the same establishment twice consecutively. Notification is available on the given URL:http://pblabour.gov.in/Content/documents/html/InspectionTwice.pdf. The Evidence documents is also uploaded. Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The Inspection Procedure and Document Checklist is published on the website of the PPCB at given URL. and frequency of inspection and sampling of different category of industries as prepared by CPCB are being followed by the Board is available under the link Frequency of Inspection and sampling and the uniform visit report devised by the Board is available under the link Uniform Inspection / Visit Report respectively and Evidence is also attached. Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Office Order mandating that same inspector will not inspect same establishment twice consecutively has been issued and can be accessed from given URL. Office order - dated 16.06.2016- no officer/team to visit same establishment twice consecutively, document also uploaded. Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Office Order mandating that same inspector will not inspect same establishment twice consecutively has been issued and can be accessed from given URL. Office order - dated 16.06.2016- no officer/team to visit same establishment twice consecutively, document also uploaded. Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View File View URL Punjab Government has set up Punjab Bureau of Investment Promotion as a dedicated single window agency as the sole point of contact for setting up a business in State vide notification dated 05.12.2013 and subsequently the Punjab Bureau of Investment Promotion Act,2016 was enacted vide notification dated 01.11.2016(uploaded document) available at URL- http://investpunjab.gov.in/Content/documents/Notifications/PBIP_Act_2016.pdf Details
177

Ensure that the single window agency has been set up through a legislation

Approved View URL Punjab Government has set up Punjab Bureau of Investment Promotion as a dedicated single window agency as the sole point of contact for setting up a business in State vide notification dated 05.12.2013 and subsequently the Punjab Bureau of Investment Promotion Act,2016 was enacted vide notification dated 01.11.2016(uploaded document) available at URL- http://investpunjab.gov.in/Content/documents/Notifications/PBIP_Act_2016.pdf Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View URL http://investpunjab.gov.in/Content/documents/SampleForms/CAF_Sample_Application.pdf Details
187

Ensure `Authorization under Hazardous Waste Rules` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 3(given URL), consisting of Authorization under Hazardous Waste Rules is available on official website of PBIP (also called INVEST PUNJAB) on given URL. Details
190

Ensure `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 3(given URL), consisting of Factories license is available on official website of PBIP (also called INVEST PUNJAB) at given URL. Details
192

Ensure `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL PBIP have provision in One Stop Clearance system to process Registration under Boiler Act through one stop clearance system. Video link is provided for the same. Details
195

Ensure `NOC from Fire Department` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 3(given URL), consisting of NOC from Fire Department is available on official website of PBIP (also called INVEST PUNJAB) at given URL. Details
196

Ensure renewal of `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals.Walk through video of Stage 3 clearances, including renewal of Consent to operate is available on official website of PBIP (also called INVEST PUNJAB) on given URL. Details
197

Ensure renewal under `Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 3 clearances, including renewal under Shops and Establishments Act is available on official website of PBIP (also called INVEST PUNJAB) on given URL. Details
199

Ensure renewal under `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Punjab Bureau of Investment Promotion (PBIP) has ONE STOP SYSTEM to provide end to end online processing, consisting of application filing, e-payment, monitoring and approvals. Walk through video of Stage 3 clearances, including renewal under Registration under Boiler Act is available on official website of PBIP (also called INVEST PUNJAB) on given URL. Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View File All the alerts are generated to investors through SMS and Emails. Details
237

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File There is no Tree Act in the State of Punjab. Hence no authority to regulate felling outside areas managed by the Forest Department. For notified forest area, permission of Ministry of Environment, Forest and Climate Change, Government of India, for which MoEF&CC has its on online system for getting permissions. Declaration regarding no Tree Authority from Principal Chief Conservator of Forests is given in evidence. Details
246

Define clear timelines mandated through legislation for approval of application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 89 of RTS Act 2011. Details
251

Allow for auto-renewal of Consent to Establish (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL The grant of auto-renewal of Consent to Establish (under Water (Prevention & Control of Pollution) Act, 1974 and Air (Prevention & Control of Pollution) Act, 1981) has been allowed to Orange and Green Category Industries. The office order issued in this regard is given at above link, Auto-Renewal of CTE/CTO based on self-certification notification also uploaded. Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL The grant of auto-renewal of Consent to Operate (under Water (Prevention & Control of Pollution) Act, 1974 and Air (Prevention & Control of Pollution) Act, 1981) has been allowed to Orange and Green Category Industries. The office order issued in this regard is given at above link, Auto-Renewal of CTO based on self-certification notification also uploaded. Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File View URL The industries are granted Consent to Operate for a period of 5 years except in the case of industries falling in green category, where the consent is granted for a period of 10 years. The Policy of PPCB (April 2013) is available at given URL, wherein the timelines for grant of CTO are notified. The excerpt of this policy is uploaded in evidence file. Details
256

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 274, 275, 276, 277, 278, 279, 280, 281, 282.a. 282.b of RTS Act 2011. Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The signed approval certificates are issued online & made available in the login of the applicant which can be downloaded. Screen shots of downloading of CTE is attached as evidence document. Walk through video for Provision of User to download Inspection Report and Approval Certificate is available on given URL. Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The approval certificates are issued online and system allows Third Party Verification of approval certificate in public domain through given URL. Screen shots of Third Party Verification of CTE is attached as evidence document Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 274, 275, 276, 277, 278, 279, 280, 281, 282.a. 282.b of RTS Act 2011. Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The signed approval certificates are issued online & made available in the login of the applicant which can be downloaded. Screen shots of downloading of CTE is attached as evidence document. Walk through video for Provision of User to download Inspection Report and Approval Certificate is available on given URL. Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The approval certificates are issued online and system allows third party verification of approval certificate in public domain through at given URL. Screen shots of Third Party Verification of CTE is attached as evidence document Details
266

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 292 of RTS Act 2011. Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The signed approval certificates are issued online & made available in the login of the applicant which can be downloaded. Screen shots of downloading of Authorization under the Hazardous Wastes Rules, 2016 is attached as evidence document. Walk through video for Provision of Users to download Inspection Report and Approval Certificates is available on given URL. Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The approval certificates are issued online and system allows third party verification of approval certificate in public domain through at given URL. Screen shots of Third Party Verification of Authorization granted under the Hazardous Wastes Rules, 2016 is attached as evidence document Details
271

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The evidence uploaded is showing clear timelines mandated through Right to Service Act 2011, given at Sr. No. 283, 284, 285, 286, 287, 288, 289, 290, 291, 292.a, 292.b of RTS Act 2011. Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL The signed approval certificates are issued online & made available in the login of the applicant which can be downloaded. Screen shots of downloading of Consent to Operate granted under the Water Act, 1974 is attached as evidence document. Walk through video for Provision of Users to download Inspection Report and Approval Certificates is available on given URL. Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The approval certificates are issued online and system allows third party verification of approval certificate in public domain through at given URL. Screen shots of Third Party Verification of Consent to Operate granted under the Water Act, 1974 is attached as evidence document. Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL The signed approval certificates are issued online & made available in the login of the applicant which can be downloaded. Screen shots of downloading of Consent to Operate granted under Air Act, 1981 is attached as evidence document. Walk through video for Provision of Users to download Inspection Report and Approval Certificates is available on given URL. Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The approval certificates are issued online and system allows third party verification of approval certificate in public domain through at given URL. Screen shots of Third Party Verification of Consent to Operate granted under Air Act, 1981 is attached as evidence document. Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View URL It is stated that information on effective tariffs are available online and customers are being notified of a change in tariff ahead of the billing cycle. Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View URL As per provisions of Reg.6.9.1 of Supply Code, PSPCL shall accept the test results submitted by the consumer when the same has been duly signed by the Licensed Electrical Contractor. In view of above the testing of electrical installations/wiring by PSPCL has been dispensed with. Details
288

Implement a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online

Approved View File View URL Online window is available for applications for release of connections up to 100 KVA and above 100 KVA on PSPCL website. Commercial Circular No.49/2013 and 37/2016 issued by PSPCL is attached. Details

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