header Image
KARNATAKA
Implementation Percentage
43.82%

YES
163
NO
209
N/A
0
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
1

Mandate online filing of single integrated return and applicable payments under all Labour Laws

Approved View File View URL Online filing of single integrated returns and applicable payments under all labour laws is mandated vide circular number No. DLC IP&LS/CR- 4120, 16-17, dated 12.10.2017. Resubmitted with clarifications Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Clear timelines for registration and renewal of license have been mandated under The Karnataka Guarantee of Services to Citizens Act, 2011 i.e., 90 working days for approval of complete application Details
7

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department follows online application system, covering online application form digitally signed by the entrepreneurs, online fee payment, list of documents to be verified and submitted without any physical touch point. The system also enables applicant to track their application status. Mandating Order Also attached Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View File View URL The user can view and download the final signed approval certificate from the online portal by login through the user id and password on website. Details
11

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Clear timelines for approval of complete application under The Karnataka Guarantee of Services to Citizens Act, 2011 i.e., 90 working days. Details
12

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL System has been developed for approval of plan and permission to construct/extend or take into use any building as a factory under the Factories Act, 1948. The system allows the users to submit the application online. The applicants can submit the documents and make concerned payments through the portal itself. The applicant can also track the status of the application till the time the approval is given. Mandating Order Attached Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The user can view and download the final signed approval certificate from the online portal by login through the user id and password on website. Details
14

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the certificates approval of plan permission to construct/extend/or take under the Factories Act, online on the web portal by referring to the unique case ID numbers. Details
15

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The detailed procedure and comprehensive list of documents are available on the web portal. Details
17

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL System has been developed for registration and renewal of boilers. The system allows the users to submit the application online. The applicants can submit the documents and make concerned payments through the portal itself. The applicant can also track the status of the application. Details
18

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL System has been developed where the users can verify and download the certificate by logging into the portal Details
19

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the approval certificates for registration and renewal of license under the Boilers Act, online on the web portal by referring to the unique case ID numbers. Details
30

Publish information about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL The procedure and comprehensive list of documents have been provided on the website. Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time line for license and renewal of license for Contractors under the provision of the Contract Labour Act, 1970 has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The users can view and download the final signed approval certificate from the portal by using the License certificate number Details
34

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the license and renewal of license certificates with the license number on the portal. Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time line for registration and renewal under Shops and Commercial Establishment Act, 1961 has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. The timeline is also mentioned on the Labour department website. Details
37

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL System has been developed for Registration and Renewal under Shops and Commercial Establishment Act. The system allows the users to submit the application online. Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL User can view and download the certificate for registration and renewal under shops and commercial establishment Act by logging on to the portal by using his login ID and password. Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The users can verify and download the final signed approval certificate from the portal by using the certificate number. Details
40

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The procedure and comprehensive list of documents have been provided on the website. Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time lines for Registration of Principle Employers establishment under the provision of the Contract Labour Act, 1970 has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. The Timelines have also been mentioned on the department website. Details
42

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL System has been developed for Registration of Principal Employers establishment under the provision of Contract Labour Act. The system allows the users to submit the application online. The applicants can submit the documents and make concerned payments through the portal itself. Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The users can view and download the final signed approval certificate from the portal by using the Registration certificate number sent by email. Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the approval certificates with the license number on the portal Details
46

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time lines for Registration under the Building & other Construction Workers ( Regulation & Employment Condition of Service ) Act 1996, has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. The Timelines have also been mentioned on the department website. Details
51

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time lines for Registration of establishment under the Inter State Migrant Workmen ( RE&CS) Act, 1979 has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. The Timelines have also been mentioned on the department website. Details
78

Publish information about the procedure and a comprehensive list of documents required for property registration on the Department`s web site

Approved View File View URL The comprehensive list of documents are provided on the department website. The information has also been provided on the Sakala website. Details
79

Provide model deed templates for sale, gift, lease, mortgage and rent in downloadable and editable format along with instructions to use them

Approved View File View URL Editable Model templates are available on the department website. User can download the template which is in word format and can change accordingly. Instructions on how to use them also have been provided. Details
80

Design and implement a system that allows online application and payment for submission and verification of document and mandate that all applications are submitted online and mandate that all applications are submitted online

Approved View File View URL The department vide notification number COMP/09/2003-04 dated, 27/10/2017, has mandated all applications to be taken online. An online system has been designed and implemented where the user can apply, pay and the documents can be verified online. Details
83

The registration of the transaction deed to be provided to related parties on the same day of appointment

Approved View File View URL The registration of transaction deed is provided to the parties on the same day of registration. KAVERI registration system has been integrated with SAKALA for registration of documents and provide services in prescribed timely manner. Details
84

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The system allow user or citizens to download the final signed approval certificate from the online portal. Any citizen can register and view the certified copy of certificates online. Details
89

Differentiate compliance inspection requirements based on risk profile (such as High, Medium and Low risk) of industries under all the labour laws

Approved View File View URL The Department of Labour vide the notification No, LD 396 LET 2015 dated 05-10-2016, on classification of industries to streamline and simplify the inspection system based on risk classification under labour laws have specified the criteria for compliance inspection based on High, medium and low risk under labour laws. Details
90

Exempt low risk industries with a history of satisfactory compliance from labour compliance inspections, or allow self-certification in lieu of conducting physical inspections under all the Labour laws

Approved View File View URL The Labour Department vide the said notification has issued The Karnataka State Self Certification-Cum - Integrated Period Returns Scheme - 2015 notification dt16.9.2016 under all labour laws which exempts the industries from inspections Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File View URL Details
92

Differentiate compliance inspection requirements based on industry pollution categorization such as Red, Amber(Orange), and Green under all environment/pollution laws

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements (in terms of timelines/ frequency of inspection). Details
94

Exempt Green industries with a history of satisfactory compliance from environmental compliance inspection, or allow self-certification (in lieu of conducting physical inspections)

Approved View File View URL KSPCB vide the said notification, made modifications in this regard and exempted Green category industries with history of satisfactory compliance from environmental compliance inspection. The details are mentioned in the said order. Details
100

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL UDD: The inspection procedure pertaining to construction permit has been uploaded on the Nirman web portal. The Nirman portal is an online system for obtaining building license. KIADB: Procedure is published in department website and Checklist has been provided vide circular number. Step by step procedure is shown to avail the procedure and checklist Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of Inspection Report has been mandated by respective circulars of the department to upload the inspection certificate within 48 hours to the department. Details
103

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The modules have been developed for the establishments to view their inspection reports of the inspection done for the plan approval. Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide letter No. B5/KPT/CR-70/2015-16 has mandated the submission of inspection reports within 48 hours of field inspection. Details
108

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The department has developed an online system wherein user can view and download the inspection report. Please note that the report generated is for demo purpose only. Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide circular no. B5/KPT/CR-70/2105-16 dated 04.10.2017 has mandated the procedure to be followed by the inspecting officers during inspection for issuing tree felling permission. The department has ensured vide the said circular that the same inspector will not inspect the same establishment twice consecutively. Details
111

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL UDD: The inspection procedure pertaining to occupancy certificate has been uploaded on the Nirman web portal after validation by the government. The Nirman portal is an online system for obtaining building license KIADB: Procedure and checklist have been on the department website and Checklist has been provided Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Vide G.O No: UDD 330 MyAaPra dated 26/07/2017 has mandated online submission of inspection report within 48 hours to the department. This circular is applicable to all the urban local bodies of the entire state Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that the inspection report would be uploaded by the inspecting officer within 48 hours Details
119

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The Labour Department has developed an online module that allows the establishments to view and download the submitted inspection reports for the last two years and also submit the compliance reports. Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that no inspector would inspect the same premise twice consecutively. Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide circular number EST-1MISC/CR-54/2016-17, dated 06-08-2016 has mandated online submission of inspection report within 48 hours to the department. Details
125

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Establishments can view and download submitted inspection reports by logging on the portal with their username and password. They can view the inspection reports of the past two years Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File The department of Factories, Boilers and Industrial Safety & Health vide circular No. EST-1/misc/CR-141/2017-18 has mandated that the same inspector will not inspect the same establishment twice consecutively. Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that the inspection report would be uploaded by the inspecting officer within 48 hours Details
131

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The Labour Department has developed an online module that allows the establishments to view and download the submitted inspection reports for the last two years and also submit the compliance reports. Details
132

Design and implement a system for computerized allocation of inspectors

Approved View File The Labour Department has developed an end to end online module that would identify the establishments based on the risk and allocate the same to the inspectors randomly on a specified date. The screen shot of the coding that has been used for the module is also shown as an evidence. Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that no inspector would inspect the same premise twice consecutively. Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that the inspection report would be uploaded by the inspecting officer within 48 hours Details
137

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The Labour Department has developed an online module that allows the establishments to view and download the submitted inspection reports for the last two years and also submit the compliance reports. Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that no inspector would inspect the same premise twice consecutively. Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that the inspection report would be uploaded by the inspecting officer within 48 hours Details
143

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The Labour Department has developed an online module that allows the establishments to view and download the submitted inspection reports for the last two years and also submit the compliance reports. Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that no inspector would inspect the same premise twice consecutively. Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that the inspection report would be uploaded by the inspecting officer within 48 hours Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that no inspector would inspect the same premise twice consecutively. Details
154

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that the inspection report would be uploaded by the inspecting officer within 48 hours Details
155

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The Labour Department has developed an online module that allows the establishments to view and download the submitted inspection reports for the last two years and also submit the compliance reports. Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that no inspector would inspect the same premise twice consecutively. Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that the inspection report would be uploaded by the inspecting officer within 48 hours Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department vide notification No. P&S /EODB/CR-4/2016-17 dated 16-10-2017, has mandated that no inspector would inspect the same premise twice consecutively. Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements. The inspection compliance under the Water (Prevention and Control of Pollution) Act, 1974, are in line with the CPCB guidelines and the inspections is detailed out in the said order. Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements in terms of prescribed timeline for inspection report submission by inspecting officer on XGN Karnataka portal. Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The user/establishment can view and download the submitted inspection reports of past two years from the online portal by using login credentials i.e., user id and password. Details
168

Design and implement a system for computerized allocation of inspectors

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements. The notification comply that there will be an online system for computerized allocation of inspectors based on random selection. Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements. The notification comply that in the Regional office, an establishment will not be inspected by the same officer twice consecutively. Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements as per compliance under the Air (Prevention and Control of Pollution) Act, 1981. The procedure along with the checklist is detailed out in the said order. Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements in terms of prescribed timeline for inspection report submission. Details have been provided in the said order. Details
173

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The user/establishment can view and download the submitted inspection reports of past two years from the online portal by using login credentials i.e., user id and password. Details
174

Design and implement a system for computerized allocation of inspectors

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements. The notification comply that there will be an online system for computerized allocation of inspectors based on random selection. Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL KSPCB vide the said notification, has detailed out inspection requirements. The notification comply that in the Regional office, an establishment will not be inspected by the same officer twice consecutively. Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View File View URL In 1992, Karnataka Udyog Mitra (KUM) has been institutionalised for providing support services to the Industrial Entrepreneurs, particularly in Medium & Large Industrial Sector. Subsequently, The Karnataka Industries (Facilitation) Act, 2002, was notified which gives KUM additional powers of acting as a Nodal Agency for approval of the projects and investments in Karnataka. Details
177

Ensure that the single window agency has been set up through a legislation

Approved View File View URL In 1992, Karnataka Udyog Mitra (KUM) has been institutionalised for providing support services to the Industrial Entrepreneurs, particularly in Medium & Large Industrial Sector. Subsequently, The Karnataka Industries (Facilitation) Act, 2002, notified which gives KUM additional powers of acting as a Nodal Agency for Single window clearance. Details
179

Define clear timelines mandated through legislation or through notification under the Public Service Delivery Guarantee Act for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/sectoral policy in the State

Approved View File View URL The department has mandated clear timelines under Karnataka Sakala Services Act, 2011 and (Amendment) Act, 2014 regarding issuing intent letter, granting sanction and disbursal of applicable incentives. Details
180

Design and implement an online single window system with functionality for online application submission, payment and approvals and mandate that all applications are submitted online

Approved View File View URL Karnataka Udyog Mitra (KUM), the single window agency, through its single window system (e-udyami) allows the user to submit online application, payment, track the status of his application, view and download his approval certificate from the single window portal. Details
202

Publish information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state

Approved View File View URL The Department of Industries & Commerce which is the body administers and sanctions all the incentives. Karnataka Udyog Mitra (KUM) is a single window body set up under the department. For the information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state, KUM on the single window portal has provided the information on the same. Details
203

Ensure that incentives of all applicable industrial/sectoral policies are applied through a common form without the physical touch points

Approved View File View URL A system has been designed on the Karnataka Udyog Mitra (KUM) Karnataka website where the establishments can apply for incentives under Industrial/Sectoral policy. Please find the screenshots of the common form for applying for incentives and the process of approval by officers. Details
204

Mandate that all queries/clarifications related to investor`s application are sought once and within 7 days of receiving the application

Approved View File View URL The department of Commerce and Industries , Government of Karnataka has mandated vide notification No CI 207 SPI 2017, dated 06.10.2017 that all queries/clarifications related to investors applications are sought once and within 7 days of receiving the application. The concerned departments are also notified through SMS and Email. Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View File SMS and e-mail notification is sent to the applicant as and when the application is submitted and or for any information or queries. Details
207

Ensure information on land banks for industrial use is publicly available online at one place

Approved View File View URL Board resolution 339th dated on 05.04.2016 to implement IT initiatives in KIADB. The first initiative in this regards is the availability of the land along with its details in the public domain. This is implemented at www.kiadb.in /locate land for industries Details
208

Design and implement a GIS system to provide details about the land earmarked for industrial use across the State

Approved View File View URL Ready information available to public to ensure more effective investor enquiry Information Transparency about vacant plot/allotted plot details list Details
209

Ensure that the GIS system provides details about available infrastructure such as road, water, electrical substation and poles, proximity to National/State highways, Railway lines etc. for all industrial land banks of State

Approved View File View URL KIADB has provided detailed information on their website regarding land banks and related infrastructure availability in all industrial areas of Karnataka through their GIS system. Users can access the information from KIADB official website. Details
211

Publish information about the procedure and a comprehensive list of documents required to be submitted for land allotment on the web site

Approved View File View URL As per the proceedings of Government of Karnataka., Sub: Approval of investment proposal and extending infrastructure by SHLCC/SLSWCC/DLSWCC-Allotment of Land through KIADB Details
214

Ensure that the system allows users to download the final signed land allotment certificate from the online portal

Approved View File View URL The users can download the final signed land allotment certificate from the portal by using the application number. Details
215

Allow third parties to easily verify the land allotment certificates in the public domain

Approved View File View URL Third parties can easily verify the land allotment certificates in the public domain by using the application number. Details
218

Ensure that the uniform building code/building by-law include provisions for risk-based classification of buildings

Approved View File View URL provisions for risk based classification of buildings have been made and categorised into high, medium and low, respectively in the common bye laws Details
230

Mandate that a single, joint site inspection will be carried out by all concerned authorities such as Fire, Sewerage, Electricity, Labour (such as Factory license), Water Department and internal departments responsible for granting construction permits in urban areas and IDCs

Approved View File View URL The urban development department vide circular number DMA/KMDS/CR/94/2015-16 has mandated that a single joint inspection will be carried out by all concerned authorities which shall be conducted every first and third Saturdays of every month for grant of building permission. The same is applicable to all urban local bodies in the state. Details
234

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Urban Local Bodies are using Nirman online application to process building license application submitted online by citizen. After the final digital approval of admin, system will automatically send digitally signed building license to the applicant mail id. Applicant / third parties can download digitally signed building license and approved plan from the portal at any time. Details
236

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The department has mandated clear timelines for approval of complete application regarding tree felling i.e. 90 days. Timelines mentioned on departments website are in line with Sakala timelines. Details
237

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department vide circular no. B5/KPT/CR-70/2015-16 451 has mandated the online system for application submission and process for tree felling and transit permission without any physical touch point. The system also enables applicant to track their application status. Verification from officers end is also done through online mode only. Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The user can view and download the approval certificate from the online portal by selecting the relevant category and entering the application number on official website. Please note that the screenshots provided are only a sample of the final NOC and, hence, not signed. The final NOC generated in the system will be a signed certificate. Details
242

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department vide circular no. B5/KPT/CR-70/2015-16 451 has mandated the online system for application submission and process for tree transit permission without any physical touch point. The system also enables applicant to track their application status. Verification from officers end is also done through online mode only. Details
244

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the approval through application number by entering the same on the portal. Details
245

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The Department vide the said notification, mentioned the preventive measures and NOC requirement for Buildings of 15mts and above in respect of High rise buildings and other important public places to safe life and property of general public. It also provide details regarding the inspection procedure. Details
248

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL Karnataka has developed a system of portal to portal integration. The user can view and download the signed and scanned approval certificate (NOC) for Fire Department through Agni application website by referring the assigned docket number. Details
249

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Karnataka has developed a single window system through portal to portal integration. Third party can easily verify the approval certificates on Agni application portal by referring docket number provided with the application. Details
250

Notify a list of white category industries, which are exempted from taking clearances from State pollution control board

Approved View File View URL KSPCB in vide notification, has revised their list of white category industries, as per notification issued by CPCB. The details list of such category of industries is mentioned on KSPCB website. Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL Under the Air and Water Act, KSPCB has provided the option to the industry for getting the auto renewals for all the consents. Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File View URL KSPCB vide the said notification, has detailed out the consent validity period for Large/medium/small/micro, Red, Orange and Green category of industry, respectively. Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View File View URL KSPCB vide the said notification, has detailed out the consent validity period, based on EIA and non-EIA projects. Details
256

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL KSPCB vide the said notifications, has defined clear timelines for approval of complete application under different category of industries i.e., Red, Amber and Green. Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The Department follows online application system, covering online application form digitally signed by the entrepreneurs, online fee payment, list of documents to be verified and submitted without any physical touch point. The system also enables Applicant to track their application status. Verification from officers end is also done through online mode only. Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The user can view and download the final signed Consent for Establishment approval certificate from the online portal by login through the user id and password on website Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL KSPCB has maintained a dedicated system for applications, consents and approvals through XGN software. Consent orders can be viewed by third parties/other users by login through XGN software Consent Order section. After entering valid details including consent number, third parties can view/download the respective order. Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL KSPCB vide the said notifications, has defined clear timelines for approval of complete application under different category of industries i.e., Red, Amber and Green. Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The Department follows online application system, covering online application form digitally signed by the entrepreneurs, online fee payment, list of documents to be verified and submitted without any physical touch point. The system also enables Applicant to track their application status. Verification from officers end is also done through online mode only. Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The user can view and download the final signed Consent for Establishment approval certificate from the online portal by login through the user id and password on website. Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL KSPCB has maintained a dedicated system for applications, consents and approvals through XGN software. Consent orders can be viewed by third parties or other users by login through XGN software Consent Order section. After entering valid details including consent number, third parties can view or download the respective order. Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The Department follows online application system, covering online application form digitally signed by the entrepreneurs, online fee payment, list of documents to be verified and submitted without any physical touch point. The system also enables Applicant to track their application status. Verification from officers end is also done through online mode only. Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The user can view and download the final signed approval certificate from the online portal by login through the user id and password on website. Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL KSPCB has maintained a dedicated system for applications, consents and approvals through XGN software. Consent orders can be viewed by third parties or other users by login through XGN software Consent Order section. After entering valid details including consent order number, third parties can view or download the respective order. Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department follows online application system, covering online application form digitally signed by the entrepreneurs, online fee payment, list of documents to be verified and submitted without any physical touch point. The system also enables applicant to track their application status. Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL The user can view and download the final signed Consent to Operate approval certificate from the online portal by login through the user id and password. Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL KSPCB has maintained a dedicated system for applications, consents and approvals through XGN software. Consent orders can be viewed by third parties/other users by login through XGN software Consent Order section. After entering valid details including consent number, third parties can view/download the respective order Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The department follows online application system, covering online application form digitally signed by the entrepreneurs, online fee payment, list of documents to be verified and submitted without any physical touch point. The system also enables applicant to track their application status. Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL The user can view and download the final signed Consent to Operate approval certificate from the online portal by login through the user id and password. Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL KSPCB has maintained a dedicated system for applications, consents and approvals through XGN software. Consent orders can be viewed by third parties or other users by login through XGN software Consent Order section. After entering valid details including consent number, third parties can view or download the respective order Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View File View URL Tariff order for all the 2017 of KERC (REVISION OF RETAIL SUPPLY TARIFF FOR FY 18 issued on 11th April 2017) for BESCOM and other Discoms Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View File View URL All ESCOMs have come up with an order for reducing the number of documents required for obtaining connection to only Ownership Documents and MOA/Partnership Deed Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View File View URL All ESCOMs vide notification no. EN-99 EBS 2016 (V) have mandated that where an installation having voltage less than 650 Volts (excluding installations covered under Notification-I, II, III & IV) shall be inspected, tested and self-certified by the owner. Hence, majority of the industrial consumers avail this provision. Details
287

Ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and ensure these charges (demand note) is generated through the online system

Approved View File View URL All ESCOMs are following online systems including applications for new connections, bill payments etc. All ESCOMs provides a ready reckoner of the fixed cost based on the loads required for obtaining the electricity connections in all the tariffs which applicants can view on respective website. Details
288

Implement a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online

Approved View File View URL All ESCOMs are following online application system wherein applicant can track the application status and can pay online for new connections. All links provided for official websites and application modules have been checked and rechecked. Details
289

Stipulate that charged electrical connections (up to 150 KVA) is provided within Seven days (where no `Right of Way` (RoW) is required) and in Fifteen days where RoW is required from concerned agencies

Approved View File View URL All ESCOMs have come up with an order for issuance of connections to all categories within 7 days where no extension of network is involved and within 15 days from CEIG approval where extension of network is involved. Details
291

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application for granting `Right of Way` (RoW) permission

Approved View File View URL Clear timelines have been mandated through the Karnataka Sakala Services Act, 2011 for approval of granting Right of Way (RoW) permission i.e., 15 working days. Details
296

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The user can view and download the final signed approval certificate from the online portal by login through the mobile number and OTP on departments official website. Details
297

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The department has developed an online system wherein third parties can easily verify approval certificates in the public domain by selecting dates or name and address details. Details
298

Publish information about the procedure and a comprehensive list of documents required by all relevant agencies for providing water connection in urban and industrial areas of State on the Department`s web site

Approved View File View URL The procedure and checklist for applying for water connections is provided on the department website Details
299

Define clear timelines mandated through legislation for obtaining water connection by all concerned agencies

Approved View File View URL Clear timelines of 45 days for obtaining water connection specified in the circular Details
301

Ensure that users are provided assistance for e-filing at service centers

Approved View File View URL Help desks have been provided by Department of Commercial Tax for the purpose of removing doubts of taxpayers. The taxpayers can make use of the help desks for all kinds of assistance for e-filing under all state taxes and GST. Helpline numbers are provided for each centre to provide help for e-filing. Details
302

Establish a helpline providing basic services and assisting users in preparing and filing returns

Approved View File View URL The department has provided helpline numbers on the web portal for users for e-filing under all state Acts. Help desk centres and numbers have been provided for each centre for help for e-filing under GST and other state taxes. Details
303

Mandate that VAT refund payment should directly be paid into organization`s account within 60 days

Approved View File View URL The provisions of section 10 (3) of the Karnataka Value added Tax 2003 and KVIT rules 2005 provided for issue of refund within 35 days. Details
320

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The procedure and comprehensive list of documents have been provided on the website. User manuals are also available for registration and e-filing. The procedure and comprehensive list of documents has also been provided on the website Details
324

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verity the approval certificates in the public domain by using the registration number Details
342

Design and implement a system for online filing of Profession Tax

Approved View File View URL A system has been developed by the department of Commercial Tax for Professional Tax to be filed online. Details
348

Design and implement a system for online payment of Profession Tax

Approved View File View URL An online system of payment has been designed and implemented by the department for professional tax. Details
352

Develop and make publicly available a comprehensive checklist, applicable procedure and timeline of all required pre-establishment No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for setting up of a business

Approved View File View URL The approvals/ NOCs/ Licenses/ Registrations and other mandatory state approvals required for setting up of Industry or Business establishment in the state of Karnataka have been compiled and set up on the website of the Karnataka Udyog Mitra. Details
353

Develop and make publicly available a comprehensive checklist, applicable procedure and timeline of all required pre-operation No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for starting business operations

Approved View File View URL The approvals/ NOCs/ Licenses/ Registrations and other mandatory state approvals required for setting up of Industry or Business establishment in the state of Karnataka have been compiled and set up on the website of the Karnataka Udyog Mitra. Details
356

Establish a formal investors facilitation center/bureau in State for investment promotion, industrial facilitation, regulatory reforms and obtaining user feedback

Approved View File View URL The Articles of Association (Memorandum of Association) of KUM details out the functions of KUM. KUM has been established for Investment Promotion & Facilitation, Undertaking Reforms, etc. Details
361

Enact a legislation (e.g. Right to Services Act) to mandate time-bound delivery of all services provided by the State Government to Industries/ Businesses

Approved View File View URL The Karnataka Guarantee of Services to Citizens Bill, 2011 has been termed as The Karnataka Sakala Services Act 2011. The Act makes provision for guarantee of services to citizens in the State of Karnataka within the stipulated time limit and for matters connected therewith and incidental thereto. Details
362

Ensure that the time-bound service delivery legislation defines punitive provisions that deter officials from not complying with the defined timelines for services being provided to Industry/ Business

Approved View File View URL The Karnataka Guarantee of Services to Citizens Bill, 2011 has been termed as The Karnataka Sakala Services Act 2011. The Act makes provision provisions for the taking action against officials who do not comply with the defined timelines for providing services to the industry/ businesses. Details
364

Ensure that online system sends automated SMS/e-mail notification to respective Head of the Department with status information on the applications in which clearances are likely to breach the prescribed timelines (e.g. when 90% of prescribed time limit is passed and clearance is still not given to applicant)

Approved View File Karntaka Udyog Mitra the single window agency has developed an online system which sends SMS and emails to respective head of the department with status information on the applications which are likely to breach the prescribed timelines. Details
366

Mandate and make arrangements to publish draft business regulation online and invite public comments/ feedback on the same prior to enactment

Approved View File View URL Circular has been issued by Karnataka Udyog Mitra to invite suggestions, feedback, comments through online before publishing any business guidelines, rules, notifications, Acts etc. Users can give their feedback and suggestions online on draft business regulations. Details
367

Mandate and make arrangements to publish the comments/feedback received online on the draft business regulation and how they are addressed in the final regulation

Approved View File View URL KUM on its website had made provisions for uploading the draft circulars/GOs/ Acts/ etc., by various departments of Government that would impact the industry and businesses. The comprehensive list of feedback received is consolidated through the system and the MD of KUM has the access for the same. Once the timeline for comments is due, MD then forwards the feedback to the concerned HOD for final incorporation Details
369

Publish information about the procedure and a comprehensive list of documents required on the web site

Approved View File View URL Procedure and comprehensive list of documents are available on the website. Details
370

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time line for Retail Drug License has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011. The timelines have also been provided on the department website. Details
372

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL The users can view and download certificate on the web portal by logging in with user ID and Password Details
377

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The procedure and checklist for wholesale drug license are available on the web portal Details
378

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The time line for Wholesale drug license has been mandated by the Karnataka State Legislature through Karnataka Guarantee of Services to Citizens Act, 2011 . The timelines have also been provided on the department website. Details
380

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL The users can view and download certificate on the web portal by logging in with user ID and Password Details
381

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Procedure and comprehensive list of documents are available in the website. Details
386

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Timelines for Trade License have been clearly mentioned in THE KARNATAKA GUARANTEE OF SERVICES TO CITIZENS BILL, 2011 which has been passed by the Karnataka Legislative Assembly to provide for guarantee of services to citizens in the State of Karnataka within the stipulated time. In Karnataka Sakala Services Act, 2011, 30 days has been fixed for Trade License and the same is followed by the department. Details
389

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Urban Local Bodies are using Vyapar online application to process Trade license application submitted online by citizen. System intimates each stage of application to the applicants mobile number through SMS. The applicant can check the status of application through online portal. Digital Signed certificate is also sent to the applicants mail id. Details
390

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can download digitally signed Trade License from the portal by referring to the application number Details
396

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Procedure and documents required for registration of partnership firms are provided on the department website. Details
408

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Response with respect to the clarification submitted incorporating the changes Details
411

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The department of Legal Metrology has mandated vide circular number DLM/EODB/CR- 02 II7-18 dated 06.09.2017, that the same Inspector will not inspect the same establishment twice consecutively Details

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