header Image
MAHARASHTRA
Implementation Percentage
49.19%

YES
183
NO
189
N/A
0
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
1

Mandate online filing of single integrated return and applicable payments under all Labour Laws

Approved View File View URL The Labour department has created an online provision for filing of single integrated return and applicable payment under all labour laws. The Department has issued a Government Resolution dated 14th September 2017 in this regards. The resolution mandates that all the investors should file all the payments online. Details
3

Introduce a provision for issuing Factory License and all subsequent renewals with validity of 10 years or more

Approved View File View URL The State has made a provision to issue Factories License and all subsequent renewals with validity up to 10 years through the Maharashtra Factories Rules, 1963. The relevant information can be found on Page 93 of the Maharashtra Factories Rules (Revised). On receipt of all application the Chief inspector or Deputy Chief Inspector if satisfied will issue a renewal of license for the period of ten years or may, refuse the renewal thereof on the grounds on the proviso sub rule(1) Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The department has declared the timelines under Maharashtra Right to Services Act on 12th oct 2015. The provisions have been uploaded on the department website. The link for the same has been given for verification purpose. Details
7

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The service Registration and grant and renewal of license under The Factories Act, 1948 has gone online on 2nd Oct, 2015. Since then 793 applications have been filed online and 635 have been disposed successfully online. For Renewal till date 7916 applications have been filed online and 5651 applications have been disposed online successfully. The website for the following is given below https://lms.mahaonline.gov.in/ Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View File View URL The provision to download the final signed approval certificate from the online portal accessed at https://lms.mahaonline.gov.in/ Details
11

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The clear timelines mandated through legislation for approval of complete application for approval of Plan under the Factories Act is available. Details
12

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The service Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948 has gone online on 2nd Oct, 2015. Since then 2765 applications have been filed online and 2337 have been disposed successfully online. The website for the following is given below https://lms.mahaonline.gov.in/ Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The provision to download the final signed approval certificate from the online portal accessed at https://lms.mahaonline.gov.in Details
16

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The department has defined clear timelines mandated through legislation for approval of complete application. Details
17

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The service Registration of Boilers under the Boilers Act, 1923 has gone online on 2nd Oct, 2015. Since then 24 applications have been filed online and 12 have been disposed successfully online. The website for the following is given below https://lms.mahaonline.gov.in/ Details
18

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The provision to download the final signed approval certificate from the online portal accessed at https://lms.mahaonline.gov.in/ Details
20

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The following information is there on the website https://mahakamgar.maharashtra.gov.in Details
21

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The Government of Maharashtra has issued a GR dated 20th June 2017 wherein clear timelines have been defined for the services mentioned above i.e. Approval for Boiler manufacturer and renewal thereof. The GR can be found on the following website link https://mahakamgar.maharashtra.gov.in/boiler-index.htm Details
23

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The provision to download the final signed approval certificate from the online portal accessed at https://lms.mahaonline.gov.in/ Details
24

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can verify the approval certificates at http://testcitizenservices.mahaonlinegov.in/Login/Login. Details
25

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The information about the procedure and list of documents required for Approval for Boiler erector and renewal is present on the department website https://mahakamgar.maharashtra.gov.in Details
26

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The following information can be found on the above given website. Details
28

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The provision to download the final signed approval certificate from the online portal accessed at https://lms.mahaonline.gov.in/ Details
29

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can verify the approval certificates at http://testcitizenservices.mahaonlinegov.in/Login/Login. Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The investor can download his final signed certificate from the online portal of the labour department. The website is https://lms.mahaonline.gov.in/. Details
34

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can verify the approval certificates at https://aaplesarkar.mahaonline.gov.in/en. The third party can verify the certificates using the credentials that are given below: Details
35

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL As seen in the screenshots below, the information on the procedure the comprehensive list of documents to be provided is available online on the labour department website at https://mahakamgar.maharashtra.gov.in/lc-the-maharashtra-shops-establishment.htm Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL As seen in the screenshots and at the following URL, the circular defines 7 days as the timeline for approval of complete application for Registration under the Shops and Establishment Act https://mahakamgar.maharashtra.gov.in/writereaddata/Portal/Magazine/Document/1_636_1_Shops-and-Est.-Registration-Notification.pdf Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The investor can download his final signed certificate from the online portal of the labour department. The website is https://lms.mahaonline.gov.in/. Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can verify the approval certificates at https://aaplesarkar.mahaonline.gov.in/en Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File The service Registration of principal employers establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 has been mandated under the Maharashtra Public Service Act on 1st June 2015. The copy of GR has been attached for information. Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The investor can download his final signed certificate from the online portal of the labour department. The website is https://lms.mahaonline.gov.in/. Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The third party can verify the certificate online. Details
45

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The information about the procedure and list of documents required for Registration under the Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996 is present on the department website https://mahakamgar.maharashtra.gov.in/lc-registration-of-establishment.htm Details
46

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The department has declared timelines under Maharashtra Right to Services Act on 12th oct 2015. The provisions have been uploaded on the department website. Details
48

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The investor can download his final signed certificate from the online portal of the labour department. The website is https://lms.mahaonline.gov.in/. Details
49

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL A list of registration certificates issued from 2nd October is available on the following website https://aaplesarkar.mahaonline.gov.in/en. Any third Party can verify the registration certificate from the website. Details
53

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The investor can download his final signed certificate from the online portal of the labour department. The website is https://lms.mahaonline.gov.in/. Details
54

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The third party can verify the certificate at the following link: https://aaplesarkar.mahaonline.gov.in/en Details
78

Publish information about the procedure and a comprehensive list of documents required for property registration on the Department`s web site

Approved View File View URL The detailed procedure and documents required covering all applicable steps, from application submission to application approval, is published online on departments website. Details
79

Provide model deed templates for sale, gift, lease, mortgage and rent in downloadable and editable format along with instructions to use them

Approved View File View URL Model deed templates for the following is available in downloadable and editable format along with instructions to use them on the website of Department of Registration and Stamps, Government of Maharashtra Details
80

Design and implement a system that allows online application and payment for submission and verification of document and mandate that all applications are submitted online and mandate that all applications are submitted online

Approved View File View URL IGR Dept, Govt. of Maharashtra has implemented a system that allows online application and payment for submission and verification of document. All applications are also mandated to be submitted online Details
84

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The user can download the final signed approval certificate from the online portal. Details
85

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for document registration and mutation of land

Approved View File View URL The timelines are mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for document registration and mutation of land. Details
89

Differentiate compliance inspection requirements based on risk profile (such as High, Medium and Low risk) of industries under all the labour laws

Approved View File The Government Resolution for differentiated inspection requirements based on risk profile has been issued by the department on 23rd September 2015. Details
90

Exempt low risk industries with a history of satisfactory compliance from labour compliance inspections, or allow self-certification in lieu of conducting physical inspections under all the Labour laws

Approved View File In its Randomization Inspection Scheme, the Department of Labour has made the provision to exempt Low risk industries with a history of satisfactory compliance from labour compliance inspections, in lieu Of conducting physical inspections under all Labour laws. Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File Joint/Synchronised Inspection is conducted under all the above the mentioned labour laws by the Central Inspection System instituted by Govt of Maharashtra. The following provision has been mandated in the GR dated 29th August 2017. Details
92

Differentiate compliance inspection requirements based on industry pollution categorization such as Red, Amber(Orange), and Green under all environment/pollution laws

Approved View File View URL Green category industries and orange SSI are exempted from inspection from Renewal of Consent Details
94

Exempt Green industries with a history of satisfactory compliance from environmental compliance inspection, or allow self-certification (in lieu of conducting physical inspections)

Approved View File View URL The board has exempted exemption of green industries as per the software tool. Details
100

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL UD and MIDC have published a well-defined inspection procedure and checklist on the department web site. The online links to access the information are as below: UD : http://mahavastu.maharashtra.gov.in/ease_of_doing_bussiness_pdf/Updated_PDF_Files/Procedure%20for%20Building%20Permission.pdf MIDC : http://eodb.midcindia.org/ConstructionPermit_Info.aspx Details
105

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL A detailed inspection procedure and checklist is published on the respective Departments website. Details
106

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Government of Maharashtra has designed and implemented a system for identifying establishments that need to be inspected based on computerized risk assessment. Through Government order the State has defined High Risk establishments. Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Mandate online submission of inspection report within 48 hours to the Department is done by Forest, UD and MIDC. The same is published on the department websites. Details
108

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The required system has been implemented by Respective Departments. The establishments can now view and download the final inspection reports from the website by accessing the aforementioned system. Details
109

Design and implement a system for computerized allocation of inspectors

Approved View File View URL : Government of Maharashtra has designed and implemented a system of computerized allocation of inspectors. Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Govt. of Maharashtra has mandated that the same inspector will not be inspecting that same establishment twice consecutively for felling of trees by appropriate authority. Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL UD Department has mandated inspector to upload inspection report within 48 hours of inspection (TPS-1815/CR-216/15/A/UD-13). The directives are available at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201707111545513825.pdf Supporting Documents: MIDC: Circular can be found online by visiting the below mentioned website: https://services.midcindia.org/CMS/Circulars/Circulars.aspx Enter C-55174 in Circular No. field and press Search Details
116

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL https://mahakamgar.maharashtra.gov.in/commissioner-of-Labour.htm Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The State has introduced a circular mandating online submission of inspection reports within 48 hours to the Department. The circular can be accessed at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The State has introduced a circular mandating that the same inspector will not inspect the same establishment twice consecutively. The circular can be found at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
122

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The information about the inspection procedure and check-list required Compliance Inspection under the Factories Act, 1948 is present on the following website https://cia.ecmpcb.in/home/sop Details
123

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The Government of Maharashtra has instituted Central Inspection Agency wherein all the inspections related to Labour Directorate, Factories and Maharashtra Pollution Control Board will be taken in Joint and Synchronized manner. All the risk based criterias have been already defined in the system and allocation of inspectors is done randomly by Central Inspection Agency. The link for the same is https://cia.ecmpcb.in/ Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The State has introduced a circular mandating online submission of inspection reports within 48 hours to the Department. The circular can be accessed at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
126

Design and implement a system for computerized allocation of inspectors

Approved View File View URL The Government of Maharashtra has instituted Central Inspection Agency wherein all the inspections related to Labour Directorate, Factories and Maharashtra Pollution Control Board will be taken in Joint and Synchronized manner. All the risk based criterias have been already defined in the system and allocation of inspectors is done randomly by Central Inspection Agency. The link for the same is https://cia.ecmpcb.in/ Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The State has introduced a circular mandating that the same inspector will not inspect the same establishment twice consecutively. The circular can be found at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
128

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The Department has published the inspection guidelines on its website. The screenshots give complete information about the mandatory documents required for inspection and detailed procedure of how inspections will be carried out by the department. Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The State has introduced a circular mandating online submission of inspection reports within 48 hours to the Department. The circular can be accessed at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
131

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The department of labor has made a provision for establishments to download their past two year inspection remarks. The investors can view online all their inspection remarks. The Link for the same is https://lms.mahaonline.gov.in/Login/Login Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The State has introduced a circular mandating that the same inspector will not inspect the same establishment twice consecutively. The circular can be found at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The State has introduced a circular mandating online submission of inspection reports within 48 hours to the Department. The circular can be accessed at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The State has introduced a circular mandating that the same inspector will not inspect the same establishment twice consecutively. The circular can be found at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
140

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The screenshots of the following checklist is as follows: https://mahakamgar.maharashtra.gov.in/commissioner-of-Labour.htm Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The State has introduced a circular mandating that the inspection report will be uploaded within 48 hours of inspection. https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The State has introduced a circular mandating that the same inspector will not inspect the same establishment twice consecutively. The circular can be found at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
146

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The following information can be found at following website: - https://mahakamgar.maharashtra.gov.in/commissioner-of-Labour.htm Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The State has introduced a circular mandating online submission of inspection reports within 48 hours to the Department. The circular can be accessed at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The State has introduced a circular mandating that the same inspector will not inspect the same establishment twice consecutively. The circular can be found at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
152

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The following information can be found at following website: - https://mahakamgar.maharashtra.gov.in/commissioner-of-Labour.htm Details
154

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The State has introduced a circular mandating online submission of inspection reports within 48 hours to the Department. The circular can be accessed at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The State has introduced a circular mandating that the same inspector will not inspect the same establishment twice consecutively. The circular can be found at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
158

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The following information can be found at following website: - https://mahakamgar.maharashtra.gov.in/commissioner-of-Labour.htm Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The State has introduced a circular mandating online submission of inspection reports within 48 hours to the Department. The circular can be accessed at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The State has introduced a circular mandating that the same inspector will not inspect the same establishment twice consecutively. The circular can be found at https://www.maharashtra.gov.in/Site/Upload/Government%20Resolutions/English/201708291252208710.pdf Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The inspection procedure & checklist for MPCB is well defined and is available on the department website. Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The submission of inspection report is mandated within 48 hours available on website. Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Circular for mandate that the same inspector will not inspect the same establishment twice consecutively is available on the website. Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The inspection procedure and checklist for MPCB is well defined and is available on the department website Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The submission of inspection report is mandated within 48 hours available on website. Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Circular for mandate that the same inspector will not inspect the same establishment twice consecutively is available on the website. Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View File MAITRI Single Window is the sole point of contact for setting up a business in the state of Maharashtra Details
177

Ensure that the single window agency has been set up through a legislation

Approved View File MAITRI Single Window agency has been set up backed by a Single Window GR with a Cabinet Approval Details
178

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for issuing all approvals being provided by single window agency

Approved View File Clear timelines have been mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for issuing all approvals being provided by single window agency Details
179

Define clear timelines mandated through legislation or through notification under the Public Service Delivery Guarantee Act for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/sectoral policy in the State

Approved View File Clear timelines have been mandated through legislation or through notification under the Public Service Delivery Guarantee Act for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/sectoral policy in the State Details
180

Design and implement an online single window system with functionality for online application submission, payment and approvals and mandate that all applications are submitted online

Approved View File View URL MAITRI is the Single window portal for the Govt. of Maharashtra with functionality for online application submission, payment and approvals. All applications are mandated to be submitted online. Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View File View URL Govt. of Maharashtra has implemented MAITRI, Single Window Portal combining applications of all services wherein common information such as applicants name, project details, address etc. and common documents are required to be provided only once. Details
182

Ensure `Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996 is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s) for the state of Maharashtra Details
183

Ensure `Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 (License of Contractor Establishment)` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 (License of Contractor Establishment) is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s) for state of Maharashtra Details
184

Ensure `Registration under weights and measures, 1998` is provided as a service through the online single window system facilitating online application, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Registration under weights and measures, 1998 is provided as a service through the online single window system facilitating online application, payments, tracking of status, approvals and issuance of the certificate(s) Details
185

Ensure `Consent to establish (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Consent to establish (under Water Act & Air Act) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s) Details
186

Ensure `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Consent to operate (under Water Act & Air Act) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s) Details
187

Ensure `Authorization under Hazardous Waste Rules` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Authorization under Hazardous Waste Rules is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s) Details
188

Ensure `Registration under Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Registration under Shops and Establishments Act is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s) for state of Maharashtra Details
189

Ensure `Permission for engaging contractor for labour` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Permission for engaging contractor for labour is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s) in the state Details
190

Ensure `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Factories license is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s) in the state Details
191

Ensure `Factory building plan approval` (under the Factories Act, 1948) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Factory building plan approval (under the Factories Act, 1948) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s) in MAITRI Details
192

Ensure `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Registration under Boiler Act is provided as a service through the online single window system. Applicant can submit, pay, track the status and certificate can be issued to him online for the respective approval. Details
193

Ensure `Change of land use` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
196

Ensure renewal of `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Renewal of Consent to operate (under Water Act & Air Act) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s) Details
197

Ensure renewal under `Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Renewal under Shops and Establishments Act is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s) Details
198

Ensure renewal under `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Renewal under Factories license is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s) Details
199

Ensure renewal under `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Renewal under Registration under Boiler Act is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s) Details
200

Ensure `electricity connection` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File View URL Electricity connection is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals. Details
201

Ensure `water connection` provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File View URL Water connection is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals. Details
203

Ensure that incentives of all applicable industrial/sectoral policies are applied through a common form without the physical touch points

Approved View File View URL Incentives of all applicable industrial/sectoral policies is provided through a common form without the physical touch points. Details
204

Mandate that all queries/clarifications related to investor`s application are sought once and within 7 days of receiving the application

Approved View File View URL All queries/clarifications related to investors application are mandated by the attached circular to be sought once and within 7 days of receiving the application. Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View File the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected Details
206

Ensure that incentives under Industrial/Sectoral Policy are provided as a service through the online single window system (for intent letter, sanction and disbursement) facilitating online application submission and tracking of status and approvals

Approved View File Incentives under Industrial/Sectoral Policy are provided as a service through the online single window system (for intent letter, sanction and disbursement) facilitating online application submission and tracking of status and approvals in the state of Maharashtra Details
215

Allow third parties to easily verify the land allotment certificates in the public domain

Approved View File View URL The facility to allow third parties to easily verify the land allotment certificates in the public domain of at least past two years has been implemented by MIDC. EODB portal: http://eodb.midcindia.org/ Details
230

Mandate that a single, joint site inspection will be carried out by all concerned authorities such as Fire, Sewerage, Electricity, Labour (such as Factory license), Water Department and internal departments responsible for granting construction permits in urban areas and IDCs

Approved View File View URL UD Department has issued directives in this effect under section 154 of MR&TP Act. The said directives are available at https://www.maharashtra.gov.in/Site/Upload/Acts%20Rules/English/Notification%20for%20Revised%20Directives.pdf MIDC The required mandate has been passed through MIDC Act. The aforementioned circular was passed on 29th June 2015. Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL For Forest Department,the applications can be tracked, viewed and downloaded from the direct link given in the URL. For MIDC,The required system has been implemented. The users can now download the final approval certificate from the website by accessing the aforementioned system. For UD, the service can be found at http://mahavastu.maharashtra.gov.in/ Details
239

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Forest Department have implemented the required system. The third parties can verify the applications from the direct link mentioned in the URL. For MIDC, to verify the certificates kindly visit the below link: http://services.midcindia.org/verifycert/ Details
241

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The clear timeline of 30 days is specified under Maharashtra Forest Rules 2014 for transport of the felled material. Details
243

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL The required system has been implemented by Forest. The users can now download the final approval certificate from the website by accessing the aforementioned system. Details
244

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The required system has been implemented by Forest. The third parties can now verify approval certificate from the website by accessing the aforementioned system. Details
249

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Verification of the downloaded forms can be done by anybody now. In this case, user has to visit the website and fill in details related to the NOC to be verified. Website to be visited: http://eodb.midcindia.org/ Details
250

Notify a list of white category industries, which are exempted from taking clearances from State pollution control board

Approved View File View URL Department has notified a list of White Category units and notification has been issued on 07th Mar 2016. This notification is uploaded on the MPCB website i.e. http://www.mpcb.gov.in/consentmgt/pdf/CPCBCategorizationdirection.pdf Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification is available Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File View URL Consent to Operate can be obtained for a minimum period of 5 years and can be extended for 5, 10 and 15 years. Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View File View URL CTE can be obtained for 5, 10 or 15 years. Details
255

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL http://www.mpcb.gov.in/consentmgt/procedure.php , procedures and checklists are available on the website. Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Notification mandating the online submission of the application is available on following link: http://www.mpcb.gov.in/consentmgt/pdf/Circular_Webportal_14092017.pdf and screenshots of the system covering all the steps is also mentioned in attached notification. Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL Once the user has signed into the MPCB portal at http://www.ecmpcb.in and download approval certificate for consent to establish is available online. Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third party can easily download the certificate. Details
260

Publish information about the procedure and a comprehensive list of all documents required on the Department`s web site

Approved View File View URL Procedures and checklist is available on http://www.mpcb.gov.in/consentmgt/procedure.php Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Notification mandating the online submission of the application is available on following link: http://www.mpcb.gov.in/consentmgt/pdf/Circular_Webportal_14092017.pdf and screenshots of the system covering all the steps is also mentioned in attached notification. Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL Online facility is available for download of approval certificate. Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third party can easily verify approval certificate online. Details
265

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Procedure and a comprehensive list of documents are available on the Department web site Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Online system is available. Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File System allows users to download the final signed approval certificate from the online portal. Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Approved certificates in the public domain can be easily verify from http://www.ecmpcb.in/cms and Third party can also view approved certificate copy online. Details
270

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL http://www.mpcb.gov.in/consentmgt/procedure.php, procedures and list of documents is available on the website. Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Notification mandating the online submission of the application is available on following link: http://www.mpcb.gov.in/consentmgt/pdf/Circular_Webportal_14092017.pdf and screenshots of the system covering all the steps is also mentioned in attached notification. Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL The final consent certificate can be downloaded by clicking on the Download certificate on the website. Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Third party can easily verify approval certificates online. Details
275

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL http://www.mpcb.gov.in/consentmgt/procedure.php, procedures and list of documents is available on the website. Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Online system for entire process for registration, including payments and tracking for Registration under the Consent to Operate under Air (Prevention and Control of Pollution) Act, 1981, has been put in place Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL The final consent certificate can be downloaded by clicking on the Download certificate from the website. Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the approval certificates in the public domain Details
283

Ensure that total outage cap is fixed by regulator for a quarter/year and the Discoms compensates customers for outages that go over the fixed cap

Approved View File View URL The total outage cap is fixed by the regulator i.e. Maharashtra Electricity Regulatory Commission (MERC) for a quarter/year and the DisComs compensate customers for outages that go over the fixed cap as per Maharashtra Electricity Regulatory Commission (Standards of Performance of Distribution Licensees, Period for Giving Supply and Determination of Compensation) Regulations, 2014. Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View File View URL The information on effective tariffs are available online on Maharashtra State Electricity Distribution Company Limited (MSEDCL) website and that customers are notified of a change in tariff ahead of the billing cycle through an order, a circular and a message displayed on every consumer electricity bill showing date of tariff applicability. Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View File View URL The number of documents required for obtaining the electricity connection has been reduced to only two i.e. proof of ownership/ occupancy and authorization document (in case of firm/company). The documents need to be uploaded online. Maharashtra State Electricity Distribution Company Limited (MSEDCL) has issued Commercial Circular No. 245 dated 05/08/2015 in this regard. Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View File View URL Maharashtra State Electricity Distribution Company Limited (MSEDCL) allows third party inspection of internal installations and all the establishments are already availing this provision. MSEDCL vide circular dated 20/06/2016 allows third party inspection of internal installations. Details
287

Ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and ensure these charges (demand note) is generated through the online system

Approved View File View URL MSEDCL is providing the new consumers a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State. MSEDCL vide circular dated 30.08.2012 has released the revision in schedule of charges in this regard. Details
288

Implement a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online

Approved View File View URL Maharashtra State Electricity Distribution Company Limited (MSEDCL) has implemented a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online. MSEDCL vide circular dated 28/02/2017 has mandated online submission of applications. Details
291

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application for granting `Right of Way` (RoW) permission

Approved View File Complied. Details
292

Allow third parties to easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain

Approved View File The third parties can easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain on Maharashtra State Electricity Distribution Company Limited website (http://www.mahadiscom.in/) Details
294

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The timelines for approval of complete application mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation have been clearly defined and published on the department website on Aaple Sarkar website. Details
297

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the approval certificates in the public domain on the Aaple Sarkar website of Government of Maharashtra. Details
298

Publish information about the procedure and a comprehensive list of documents required by all relevant agencies for providing water connection in urban and industrial areas of State on the Department`s web site

Approved View File View URL Complied Details
299

Define clear timelines mandated through legislation for obtaining water connection by all concerned agencies

Approved View File View URL The required information, is available on the department web site: www.eodb.midcindia.org Details
301

Ensure that users are provided assistance for e-filing at service centers

Approved View File View URL Maharashtra Sales Tax Department has ensured that the users are provided assistance for e-filing at service centers called the e-Seva Kendra of Mahaonline. Details
322

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Complete Process is online. Details
323

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL The user is allowed to download the final signed approval certificate from the portal of Department of Commercial Tax, Maharashtra Details
324

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The Sales Tax Department (Maharashtra) has provided the facility of third party verification of approval certificates in the public domain on the Mahavat portal (Sales Tax Department Portal). There are two ways for the verification on the Mahavat portal - 1. through eregistration 2. through Know your TIN available on Dealer Services Details
342

Design and implement a system for online filing of Profession Tax

Approved View File View URL The department of Sales Tax has implemented a system for Professional Tax to be filed online. Details
348

Design and implement a system for online payment of Profession Tax

Approved View File View URL The provision for e-Payment of PT is available at https://gras.mahakosh.gov.in/salestax. Details
356

Establish a formal investors facilitation center/bureau in State for investment promotion, industrial facilitation, regulatory reforms and obtaining user feedback

Approved View File View URL Government of Maharashtra has established Maharashtra Industry Trade and Investment Facilitation Cell, a dedicated physical single window agency/body on 27th February 2014. This dedicated agency/ body is the formal investors facilitation bureau/ agency in the State. MAITRI is the sole point of contact for investment promotion, industrial facilitation, regulatory reforms and for obtaining user feedback on various aspects. Details
360

Mandate that the final profession tax registration certificate (where applicable) will be issued within at most one (1) working day from the date of submission of online application form

Approved View File View URL The department of Sales Tax has made a provision to mandate that the final professional tax registration certification (where applicable) will be issued within at most one (1) working day from the date of submission of application form provided that the application are complete upon submission. Details
362

Ensure that the time-bound service delivery legislation defines punitive provisions that deter officials from not complying with the defined timelines for services being provided to Industry/ Business

Approved View File View URL The Right to Services Act for the state of Maharashtra defines punitive provisions that deter the officials from not complying with the defined timelines for services being provided to the Industry/ Business. Details
365

Ensure that the time-bound service delivery legislation defines clear procedures for applicants to submit grievances relating to non-compliance with the defined timelines

Approved View File Details
370

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Complied. Details
378

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Complied. Details
382

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Complied Details
389

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL The system is available at http://mahaulb-beta.org/. Users can view and download the certificate directly from dashboard and alternatively they can also click on download certificate tab on the homepage and download their certificate. Details
390

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The system is available at http://mahaulb-beta.org/. Third parties can view and download the certificate through the download certificate tab on the homepage. Details
391

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The information about the procedure and a comprehensive list of documents required has been published on the Legal Metrology website. Details
392

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The timelines for approval of complete application mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation have been clearly defined and published on the Legal Metrology department website. Details
393

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The legal metrology has designed and implemented a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification. Online submission of applications has been mandated vide circular dated 14/09/2017. Details
394

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File The legal metrology system has been designed in such a way that it allows the user to download the final signed approval certificate from the online portal. Details
395

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The legal metrology system has been designed in such a way that it allows third parties to easily verify the approval certificates in the public domain. Details
399

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Users can download the final signed approval certificate from https://rof.mahaonline.gov.in/ Details
400

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can verify approval certificates from Registrar of Firms website The direct link to search for firms is https://rof.mahaonline.gov.in/Search/Search Third parties can enter relevant fields and can search and see if a firm is registered with registrar of firms. Screenshots detailing the steps involved is present in the supporting documents section. Details
405

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Complied. Details
406

Publish a well-defined inspection procedure and checklist on department’s web site

Approved View File View URL A well-defined inspection procedure and checklist has been published on the Legal Metrology website. Details
407

Design and implement a system for identifying licensees that need to be inspected

Approved View File Legal Metrology department has designed and implemented a system for identifying licensees that need to be inspected. Whenever there is an application for new/renewal license, the inspection will be conducted. Details
408

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Legal Metrology department vide circular dated 29/08/2017 has mandated online submission of inspection report within 48 hours. The circular has been published on the department website. Online system has been designed such a way that whenever the applicant applies for new / renewal of license, the inspection authority can login to the online system and upload or save the inspection report. Details
411

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Legal Metrology department vide circular dated 29/08/2017 has mandated that the same inspector will not inspect the same establishment twice consecutively. The circular has been published on the department website. Details

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