header Image
GUJARAT
Implementation Percentage
84.82%

YES
313
NO
56
N/A
3
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
1

Mandate online filing of single integrated return and applicable payments under all Labour Laws

Approved View File View URL The Gujarat State has amended various labour laws as, the Labour Laws(Gujarat Amendment) Act, 2015, which includes the self-certification and submission of Consolidated Annual Return applicable to all Labour Laws Details
3

Introduce a provision for issuing Factory License and all subsequent renewals with validity of 10 years or more

Approved View File View URL The resolution (Resolution No. GHR/2016/42/FAC/142015/ 880192/M-3) issued by Labour and Employment Department (L&ED) introduced the provision for issuing Factory License and all subsequent renewals with validity of 10 years Details
4

Eliminate the requirement of inspection prior to registration under the Shops and Establishment Act and ensure that the registration is granted within one day from the date of application

Approved View File The timeline for issuance of registration and renewal under the Shops & Establishment Act is defined under the Gujarat RCPS Act, 2013 & the same has been uploaded on Town Planning & Valuation Department website Department has eliminate the requirement of inspection prior to registration under the Shops & Establishment Act through wide GR No- EDB-102017-549-L, dated 15 July 2017 Details
5

Publish information about the procedure and comprehensive list of documents on the Department`s web site

Approved View File To avail the registration & renewal of licence under the factories Act, 1948, the detailed information about the procedure, comprehensive list of the documents and fees structure is published on website of Director of Industrial Safety & Health Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
7

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File All applications Registration and grant and renewal of license under The Factories Act, 1948 can be submitted online on the Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit entire application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View File Applicants can download Digitally Signed approval Certificate for Registration and grant and renewal of license under The Factories Act, 1948 from the Single Window Portal www.ifp.gujarat.gov.in Details
9

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can visit the www.dish.gujarat.gov.in and verify the approval certificates in public domain for Registration, grant and renewal of license under The Factories Act Details
10

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL To avail approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948, the detailed information about the procedure & comprehensive list of the documents are published on website of Director of Industrial Safety & Health Details
11

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
12

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File All applications for Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948 can be submitted online on the Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit entire application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP. Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File Applicants can download Digitally Signed approval Certificate for Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948 from the Single Window Portal www.ifp.gujarat.gov.in Details
14

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can visit the www.dish.gujarat.gov.in and verify the approval certificates in public domain for Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948 Details
15

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL To avail approval of Registration and Renewal of Boilers under The Boilers Act, 1923, the detailed information about the procedure & comprehensive list of the documents are published on website of Director of Boiler. Details
16

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
17

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
18

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File Details
19

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can visit the www.boiler.gujarat.gov.in and verify the approval certificates in public domain. Details
20

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File To avail approval and renewal for Boiler manufacturer, the detailed information about the procedure, comprehensive list of the documents & fees structure are published on website of Director of Boiler Details
21

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The timeline for issuance of Approval & renewal for Boiler manufacturer is defined under the Right of Citizens to Public Service Act, 2013 & the same has been uploaded on department website Details
22

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details
23

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details
24

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can visit the www.boiler.gujarat.gov.in and verify the approval certificates in public domain for Boiler Manufacturer Details
25

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File To avail approval and renewal for Boiler erector, the detailed information about the procedure & comprehensive list of the documents are published on website of Director of Boiler. Details
26

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File The timeline for issuance of Approval & renewal for Boiler erector is defined under the Right of Citizens to Public Service Act, 2013 & the same has been uploaded on department website Details
27

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
28

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File Details
29

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can visit the www.boiler.gujarat.gov.in and verify the approval certificates in public domain for Boiler erector Details
30

Publish information about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL The Labour & Employment Department has published a well-defined procedure & checklist for License and renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 on department website Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The timeline for issuance of License and renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 is defined under the Gujarat Right of Citizen of Public Services Act, 2013 Details
32

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File All applications for license and renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 can be submitted online on the Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit entire application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File Applicants can download Digitally Signed approval Certificate for License and renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 from the Single Window Portal www.ifp.gujarat.gov.in Details
34

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can visit the www.col.gujarat.gov.in and verify the approval certificates in public domain for license and renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 Details
35

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Town Planning and Valuation Department has published well defined procedure and checklist of documents for Registration and renewal of Shops & Establishment under The Shops and Establishment Act in public domain Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The timeline for issuance of registration and renewal under the Shops & Establishment Act is defined under the Gujarat Right of Citizens to Public Services Act, 2013 & the same has been uploaded on Town Planning & Valuation Department (Urban Development & Urban Housing department) website Details
37

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL All applications for Registration and renewal under The Shops and Establishment Act can be submitted online on the Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit entire application online along with online document submission after scrutiny of application. Real time status of application can be tracked on IFP Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Applicants can download approval Certificate for Registration and renewal under The Shops and Establishment Act from the Single Window Portal www.ifp.gujarat.gov.in Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details
40

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL The Labour & Employment Department has published a well-defined procedure & checklist for Registration of principal employers establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 on department website Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The timeline for registration of principal employers establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 is defined under the Gujarat Right of Citizen of Public Services Act, 2013 Details
42

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File All applications for Registration of principal employers establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 can be submitted online on the Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit entire application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File Applicants can download Digitally Signed approval Certificate for Registration of principal employers establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 from the Single Window Portal www.ifp.gujarat.gov.in Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can visit the www.col.gujarat.gov.in and verify the approval certificates in public domain for Registration of principal employer establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 Details
45

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL To avail Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996, the detailed information about the procedure & comprehensive list of the documents are published on website of Director of Industrial Safety & Health Details
46

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File This registration has been included as a service under Single Window Clearances Act 2017 Rules, vide Industries and Mines Dept Notification GHU: 102017/(35)/MIS/102017/456075/I Dt. 18/10/2017 which define clear provisions to deter officials not complying with defined timelines Details
47

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File All applications for Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996 can be submitted online on the Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit entire application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP Details
48

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File Applicants can download Digitally Signed approval Certificate for Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996 from the Single Window Portal www.ifp.gujarat.gov.in Details
49

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can visit the www.dish.gujarat.gov.in and verify the approval certificates in public domain for Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996 Details
50

Publish information on about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL The Labour & Employment Department has published a well-defined procedure & checklist for establishment under the Inter State Migrant Workmen (RE&CS)Act,1979 on department website Details
51

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The timeline for registration of establishment under the Inter State Migrant Workmen (RE&CS)Act,1979 is defined under the Gujarat Right of Citizen of Public Services Act, 2013 Details
52

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File All applications for Registration of establishment under the Inter State Migrant Workmen (RE&CS)Act, 1979 can be submitted online on the Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit entire application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP. Details
53

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File Applicants can download Digitally Signed approval Certificate for Registration of establishment under the Inter State Migrant Workmen (RE&CS)Act, 1979 from the Single Window Portal www.ifp.gujarat.gov.in Details
54

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can visit the www.col.gujarat.gov.in and verify the approval certificates in public domain for Registration of establishment under the Inter State Migrant Workmen Details
55

Establish a specialized division/bench under the High Court to hear commercial disputes

Approved View File The High Court has vide notification dated 1st June 2016 constituted the Commercial Division/ bench and Commercial Appellate Division in the High Court of Gujarat to hear commercial cases and to deal with appeal(s) from orders/ judgement(s) passed by the Commercial Courts. The specialized division/ bench under the high court to hear commercial cases is already functional. Details
56

Establish specialized commercial courts (in major towns/cluster of district so as to cover the whole State) to hear and resolve the commercial disputes

Approved View File View URL As per the notification no. GK/8/2016/SPC/102016/GOI-9/D(Part-1), in exercise of the powers conferred by sub-sections (1) and (2) of section 3 of the Commercial Courts, Commercial Division and Commercial Appellate Division of High Courts Act, 2015 (4 of 2016), the Government of Gujarat in consultation with the High Court of Gujarat has constituted three commercial courts at Ahmedabad, Vadodara and Rajkot. The commercial courts are already functional since June 2016. Details
58

Ensure that the time standards for commercial disputes are adhered for the following key court events:  
i.    First hearing; 
ii.    Filing of the statement of defense; 
iii.    Completion of the evidence period;
iv.    Filing of testimony by expert; and 
v.    Submission of the final judgment

Approved View File The proof attached includes the circular issued by the Registrar General, Gujarat High Court which directs the officials in Commercial Courts to adhere to the timelines as mentioned under Civil Procedure Code, 1908 (CPC). The proof also includes certain examples of the commercial court cases to highlight that the timelines are adhered by the commercial courts in Guajrat Details
59

Limit the maximum number of adjournments that can be granted in commercial disputes

Approved View File One can track the status of pending cases using eCourts application. The reason of pendency is also highlighted which may be due to adjournment as one of the many reasons. The system also shows the reason of adjournment for a particular case. A court order for a particular case is also attached which gives an example where not more than three adjournments were allowed as per the Code of Civil Procedure Order XVII Rule 1. Details
60

Limit the adjournments to unforeseen and exceptional circumstances

Approved View File One can track the status of pending cases using eCourts application. The reason of pendency is also highlighted which may be due to adjournment as one of the many reasons. The system also shows the reason of adjournment for a particular case. A court order for a particular case is also attached which gives an example where adjournments due to unforeseen and exceptional circumstances have been rejected. Details
61

Merge payment of court fees and process fees into a single transaction/procedure

Approved View File View URL The Government of Gujarat has removed the process fees by deleting section 32 of the Gujarat Court-fees Act, 2004. The decision was taken by the Gujarat Government on 30th June 2016. The Amendment Bill for amending the Gujarat Court-fees Act, 2004 for deleting the relevant section 32 of the said Act was passed by the Gujarat Legislative Assembly on 30th June, 2016. Hence, only a single transaction has to be done i.e. court fees. Details
62

Publish model commercial contract templates in public domain in downloadable and editable format along with instructions to use them

Approved View File View URL Model agreements that may be used for commercial contracts are provided in the downloadable and editable format as per the attachment. Details
63

Design and implement a system that allows e-filing for commercial disputes in Commercial courts

Approved View File View URL All applications for e-filing for commercial disputes can be submitted online on the http://efilingcrt.guj.nic.in/ Details
64

Design and implement a system that allows issuance of e-summons for commercial disputes in Commercial courts

Approved View File Digitally signed e-Summons or Notice are issued by the Commercial courts in Gujarat using the Case Information System application. Details
65

Design and implement a system that allows publishing of e-cause lists for commercial disputes in Commercial courts

Approved View File View URL e-Cause list is regularly published on http://ecourts.gov.in/. One can retrieve the list date-wise or advocate-wise as per the need. Details
66

Design and implement a system that allows e-payment of court fees and process fees for Commercial disputes in Commercial courts

Approved View File Comments are added in the attached proof. Details
67

Design and implement a system that allows issuance of digitally signed court orders in Commercial courts

Approved View File Digitally signed court order is issued using the Case Information System as shown in the attachment. Once, the court order is prepared, it is digitally signed and then uploaded in the Case Information System application for issuance. Details
69

Digitize land records of last 2 years at all land records offices and publish the updated land records online in public domain

Approved View File The land records for rural areas as well as city areas are digitized and available in public domain. The land records for rural areas (Village Form 7/12) are available on https://anyror.gujarat.gov.in whereas land records for city areas (Property Cards) are available on https://e-milkat.gujarat.gov.in. Details
71

Digitize Property tax payment records of last 2 years with a functionality to view balance payments at all local municipality offices and publish the updated records online in public domain

Approved View File View URL Details
78

Publish information about the procedure and a comprehensive list of documents required for property registration on the Department`s web site

Approved View File View URL The information about the procedure with a comprehensive list of documents for property registration is available on the GARVI portal as mentioned below. Details
79

Provide model deed templates for sale, gift, lease, mortgage and rent in downloadable and editable format along with instructions to use them

Approved View File View URL Model deed templates are available on GARVI portal in English as well as Gujarati in downloadable and editable format. Details
80

Design and implement a system that allows online application and payment for submission and verification of document and mandate that all applications are submitted online and mandate that all applications are submitted online

Approved View File View URL An online system for Property Registration that allows online application and payment for submission and verification of document is deployed on the following URL: http://garvi.gujarat.gov.in Details
82

The online system should have the facility of auto generation of appointment (date and time) on making the required payment online at respective SRO offices

Approved View File View URL Once the user does the pre-registration, the user can take the appointment at the Sub-Registrar Office using the Registration Appointment Scheduler as per the attachment. Details
84

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL User can download the scanned copy of the final signed transaction deed by verifying his/her mobile no. on the GARVI portal as shown in the attachment. Details
85

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for document registration and mutation of land

Approved View File The timelines for document registration is mandated through RCPS act as attached. As soon as the document is registered, the land records are auto-mutated. Details
86

Institutionalize a Central Inspection System responsible for undertaking compliance inspections of the departments concerned

Approved View File The Gujarat Single Window Clearances Act 2017 under section 19 mandates computerized Risk Based Joint Inspections. Central Inspection System (CIS) along with CIS Planning Team has been constituted vide Rules for Single Window Clearance Act 2017, notified on 18.10.2017 vide Industries and Mines Department notification No. GHU:102017-(39)-MIS-102017-456075-I. Details
89

Differentiate compliance inspection requirements based on risk profile (such as High, Medium and Low risk) of industries under all the labour laws

Approved View File View URL The resolution (Resolution No. MIS/132015/200415/M (3)) issued by Labour and Employment Department (L&ED) differentiates inspection requirements under all labour laws based on the risk profile of industries categorized as Low, Medium & High risk on the basis of number of workers employed Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File View URL Labour and Employment Department (L&ED) has introduced provision of joint inspections under various acts through government resolution (Resolution No. MIS/132015/200415/M (3)). Details
92

Differentiate compliance inspection requirements based on industry pollution categorization such as Red, Amber(Orange), and Green under all environment/pollution laws

Approved View File View URL The GPCB Technical manual clearly differentiates inspection requirements based on industry pollution categorization such as Red, Orange and Green under all environment/pollution laws. The same has been published in public domain at below mentioned URL. Also, separate compliance inspection requirements have been published for the same under inspection procedures. http://www.gpcb.gov.in/pdf/inspection_schedule.pdf http://www.gpcb.gov.in/inspection-procedure.htm Details
94

Exempt Green industries with a history of satisfactory compliance from environmental compliance inspection, or allow self-certification (in lieu of conducting physical inspections)

Approved View File View URL Vide GPCB Circular No.: GPCB/ADM-1006/2016/ 343761, Dt. 04/02/2016 has exempted green category industries with a history of satisfactory compliance from annual inspection in lieu of self-certification. Details
100

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View File UDD has mandated that inspector shall submit the inspection report within 48 hours to the department after site inspection. GIDC has also mandated that inspector shall submit the inspection report within 24 hours to the department and it has been published on department website Details
103

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details
105

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL A well-defined inspection procedure is shown on the department website. There is no document required from the investor at the time of inspection. All the documents are asked to be submitted during application of tree felling permission only. Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL NoC for Tree Felling comes under Revenue Dept RD and Forest & Environment Dept F&ED in the State of Gujarat. Out of total 108 types of trees, 86 types are exempted under the NoC of Tree Felling. F&ED has issued GR for remaining 22 types. Out of this 22 types of tree, 17 types come under RD and 5 types come under F&ED. As per the updated GR dt. 25th May 2017, the range forest officer has to upload the inspection report online within 24 hrs after the inspection is completed. Details
108

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Applicants can view and download the inspection reports of past two years by keying in the inspection id on the Investor Facilitation Portal as shown below. Details
109

Design and implement a system for computerized allocation of inspectors

Approved View File Inspectors are being allocated automatically by the system so that no same inspector inspects the same establishment twice Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL NoC for Tree Felling comes under the purview of Revenue Dept RD and Forest & Environment Dept F&ED in the State of Gujarat. Out of total 108 types of trees, 86 types are exempted under the NoC of Tree Felling. F&ED has issued GR for remaining 22 types. Out of this 22 types of tree, 17 types come under RD and 5 types come under F&ED. The updated GR dt. 07/07/2017 mentions that no officer shall inspect the same site more than once. Details
111

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File UDD has mandated that inspector shall submit the inspection report within 48 hours to the department after site inspection through wide GR No: EDB-102017-549-L; dated 15 July 2017 & GIDC has mandated self-Certifications (to be signed by authorized architect) for Plinth check (during construction) & building completion/building occupancy certificate and it has been published on website Details
114

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details
116

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The Labour and Employment Department has published well defined inspection procedure & checklist for the compliance inspection on department website Details
117

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The state government mandates with vide resolution no. MIS/132015/200415/M (3); dated 12th September 2017 and 21st July 2017, that the inspector will submit the inspection report within 24 hours after the inspection to the department for all the labour laws mentioned Details
119

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Applicant can download the submitted inspection reports of 2 years and more & the same has been published on Director of Labour website at below mentioned URL. The inspection report of the year 2015 & 2016 is attached as sample Details
120

Design and implement a system for computerized allocation of inspectors

Approved View File Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The state government mandates vide resolution no. MIS/132015/200415/M (3) dated 17th February 2016 that the same inspector shall not inspect the same establishment consecutively Details
122

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File The Director Industrial Safety and Health department of has published well defined inspection procedure & checklist for the compliance inspection under The Factories Act on department website Details
123

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The state government mandates with vide resolution no. MIS/132015/200415/M (3); dated 12th September 2017 and 21st July 2017, that the inspector will submit the inspection report within 24 hours after the inspection to the department for all the labour laws mentioned Details
125

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Applicant can download the submitted inspection reports of 2 years and more from Department of Industrial Safety and Health website. The inspection report of the year 2013 & 2017 is attached as sample Details
126

Design and implement a system for computerized allocation of inspectors

Approved View File Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The state government mandates vide resolution no. MIS/132015/200415/M (3) dated 17th February 2016 that the same inspector shall not inspect the same establishment consecutively Details
128

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The Labour and Employment Department has published a well-defined inspection procedure & checklist for the compliance inspection on department website Details
129

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The state government mandates with vide resolution no. MIS/132015/200415/M (3); dated 12th September 2017 and 21st July 2017, that the inspector will submit the inspection report within 24 hours after the inspection to the department for all the labour laws mentioned Details
131

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Applicant can download the submitted inspection reports of 2 years and more & the same has been published on Director of Labour website. The inspection report of the year 2015 & 2016 is attached as sample Details
132

Design and implement a system for computerized allocation of inspectors

Approved View File Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The state government mandates vide resolution no. MIS/132015/200415/M (3) dated 17th February 2016 that the same inspector shall not inspect the same establishment consecutively Details
134

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The Urban Development & Urban Housing Department has published well defined inspection procedure & checklist for the compliance inspection under the Shops & Establishment Act on Town Planning & Valuation Department website Details
135

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Urban Development & Urban Housing department has mandated that inspector shall submit the inspection report within 24 hours to the department after site inspection through wide GR No EDB-102017-549-L , dated 15 July 2017. Details
137

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details
138

Design and implement a system for computerized allocation of inspectors

Approved View File Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Urban Development & Urban Housing department has mandated that the same inspector will not inspect the same establishment twice concretively through wide GR No: EDB-102017-549-L; dated 15 July 2017 Details
140

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The Labour and Employment Department has published a well-defined inspection procedure & checklist for the compliance inspection on department website Details
141

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The state government mandates with vide resolution no. MIS/132015/200415/M (3); dated 12th September 2017 and 21st July 2017, that the inspector will submit the inspection report within 24 hours after the inspection to the department for all the labour laws mentioned Details
143

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Applicant can download the submitted inspection reports of 2 years and more. The inspection report of the year 2015 & 2016 is attached as sample Details
144

Design and implement a system for computerized allocation of inspectors

Approved View File Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The state government mandates vide resolution no. MIS/132015/200415/M (3) dated 17th February 2016 that the same inspector shall not inspect the same establishment consecutively Details
146

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File The Director Industrial Safety and Health department of has published well defined inspection procedure & checklist for the compliance inspection under The Payment of Wages Act on department website Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The state government mandates with vide resolution no. MIS/132015/200415/M (3); dated 12th September 2017 and 21st July 2017, that the inspector will submit the inspection report within 24 hours after the inspection to the department for all the labour laws mentioned Details
149

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Applicant can download the submitted inspection reports of 2 years and more from Department of Industrial Safety and Health website The inspection report of the year 2013 & 2017 is attached as sample Details
150

Design and implement a system for computerized allocation of inspectors

Approved View File Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The state government mandates vide resolution no. MIS/132015/200415/M (3) dated 17th February 2016 that the same inspector shall not inspect the same establishment consecutively Details
152

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The Labour & Employment Department has published a well-defined inspection procedure & checklist for the compliance inspection on department website Details
153

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details
154

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The state government mandates with vide resolution no. MIS/132015/200415/M (3); dated 12th September 2017 and 21st July 2017, that the inspector will submit the inspection report within 24 hours after the inspection to the department for all the labour laws mentioned Details
155

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Applicant can download the submitted inspection reports of 2 years and more. The inspection report of the year 2015 & 2016 is attached as sample Details
156

Design and implement a system for computerized allocation of inspectors

Approved View File Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The state government mandates vide resolution no. MIS/132015/200415/M (3) dated 17th February 2016 that the same inspector shall not inspect the same establishment consecutively Details
158

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The Labour & Employment Department has published a well-defined inspection procedure & checklist for the compliance inspection on department website Details
159

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The state government mandates with vide resolution no. MIS/132015/200415/M (3); dated 12th September 2017 and 21st July 2017, that the inspector will submit the inspection report within 24 hours after the inspection to the department for all the labour laws mentioned Details
161

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Applicant can download the submitted inspection reports of 2 years and more The inspection report of the year 2015 & 2016 is attached as sample Details
162

Design and implement a system for computerized allocation of inspectors

Approved View File Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The state government mandates vide resolution no. MIS/132015/200415/M (3) dated 17th February 2016 that the same inspector shall not inspect the same establishment consecutively Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Gujarat Pollution Control Board (GPCB) has made available the detailed inspection procedures for all risk categories (Red / Orange / Green) along with a comprehensive inspection checklist on the website. Details
165

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Vide, GPCB Circular No. GPCB/P-3/102/318407, Dt. 24/06/2015 the method of computerized risk assessment has been mandated. Screenshots have been provided displaying system implementation. The youtube video @1:44 clearly shows risk implementation. Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Vide GPCB Circular GPCB/P-3/ 102(2)/ 421422, Dt. 28/08/2017, it has been mandated that all inspectors should submit the inspection report within one working day (24 hours). Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Establishments are able to view all inspection reports in their dashboard. The screenshot provided on Page 8 clearly shows that the applicant can even download inspection report of year 2010. Details
168

Design and implement a system for computerized allocation of inspectors

Approved View File View URL The walk through of the system clearly highlights & displays how inspectors are allocated by the approving authority. At the end of the walk through it is also displayed how the allocated inspections are visible in an inspector login Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Vide GPCB Circular GPCB/P-3/102(2)/335824 Dt. 29/12/2015, it has been mandated that the same officer will not visit an establishment twice consecutively for inspections. Same has been integrated in the system as per screenshots provided Page 4 onwards. https://youtu.be/EAs45v_Hjzk Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Gujarat Pollution Control Board (GPCB) has made available the detailed inspection procedures for all risk categories (Red / Yellow / Green) covering all applicable steps and the comprehensive inspection checklist on the website. Details
171

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Vide, GPCB Circular No. GPCB/P-3/102/318407, Dt. 24/06/2015 the method of computerized risk assessment has been mandated. Screenshots have been provided displaying system implementation. Youtube video at 1:44 clearly shows Risk implementation. Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Vide GPCB Circular GPCB/P-3/ 102(2)/ 421422, Dt. 28/08/2017, it has been mandated that all inspectors should submit the inspection report within one working day (24 hours). Details
173

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Establishments are able to view all inspection reports in their dashboard. The screenshot provided on Page 8 clearly shows that the applicant can even download inspection report of year 2010. Details
174

Design and implement a system for computerized allocation of inspectors

Approved View File View URL The walk through of the system clearly highlights & displays how inspectors are allocated by the approving authority. At the end of the walk through it is also displayed how the allocated inspections are visible in an inspector login Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Vide GPCB Circular GPCB/P-3/102(2)/335824 Dt. 29/12/2015, it has been mandated that the same officer will not visit an establishment twice consecutively for inspections. Same has been integrated in the system as per screenshots provided Page 4 onwards. Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View File The Gujarat Single Window Clearances Act 2017 under section 8 mandates setting up of Investor Facilitation Agency (IFA) under the Industries Commissioner. The Act also lays down detailed functions of the IFA. IFA has been established vide Industries and Mines Department Circular No. GHU/102017/(34)/MIS/102017/456075/I, Dt 18 October 2017. Details
177

Ensure that the single window agency has been set up through a legislation

Approved View File View URL The Gujarat Single Window Clearances Act 2017 under section 8 mandates setting up of Investor Facilitation Agency (IFA) under the Industries Commissioner. The Act also lays down detailed functions of the IFA Details
178

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for issuing all approvals being provided by single window agency

Approved View File The Gujarat (Rights of Citizens for Public Services) Act 2013, came into force on 1 April 2016 vide GAD Notification No. GS/11/2016/NAP-102013-817-ARTD-4 Dt. 8/03/2016. All timelines relating to services provided through the Single Window Portal have been notified as part of the act. Notifications are attached for reference Details
179

Define clear timelines mandated through legislation or through notification under the Public Service Delivery Guarantee Act for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/sectoral policy in the State

Approved View File Timelines for issuing intent letter, granting sanction and disbursal of applicable incentives have been defined vide Industries and Mines Department Circular No. GU/2016/38/MIS/102016/D.1, Dt.: 18 October 2017 under the Gujarat (Rights of Citizens for Public Services) Act 2013. Details
180

Design and implement an online single window system with functionality for online application submission, payment and approvals and mandate that all applications are submitted online

Approved View File View URL An online Single Window Portal (Investor Facilitation Portal, IFP) has been made for submission of various business related applications online. The Gujarat Single Window Clearances Act 2017 mandates submission of these applications online. All these applications have been mandated to be submitted online. Individual notifications mandating online submission are attached. Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View File View URL Under Rules for Gujarat Single Window Clearances Act 2017 notified by Industries and Mines Department Vide Notification No. GHU/102017/(39)/MIS/102017/456075/I Dt. 18/10/2017, a standardized Common Application Form has been mandated under Section 5 for Single Window Portal. Section 6 mandates setting up of a DigiLocker so that applicant is required to submit common documents only once. A sample application depicting implementation of the same is also shown. Details
182

Ensure `Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Details
183

Ensure `Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 (License of Contractor Establishment)` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Details
184

Ensure `Registration under weights and measures, 1998` is provided as a service through the online single window system facilitating online application, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
185

Ensure `Consent to establish (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL All applications for Consent to Establish under Air & Water Act can be submitted online on the Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP. Vide GPCB Circular No. GPCB/P3/102(3)/409066 Dt. 16 April 2017, it has been mandated that all applications for CTE & CCA (CTO) are to be submitted by the applicant online only. Details
186

Ensure `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File All applications for CTO under Air, Water Act & Hazardous Waste Rules can be submitted online on Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP. In Gujarat, applicant can apply for CTO under all three acts together as Consolidated Consent and Authorization (CC&A). Details
187

Ensure `Authorization under Hazardous Waste Rules` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File All applications for CTO under Air, Water Act & Hazardous Waste Rules can be submitted online on Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP. In Gujarat, applicant can apply for CTO under all three acts together as Consolidated Consent and Authorization (CC&A). Details
188

Ensure `Registration under Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
189

Ensure `Permission for engaging contractor for labour` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Details
190

Ensure `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Details
191

Ensure `Factory building plan approval` (under the Factories Act, 1948) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
192

Ensure `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Details
193

Ensure `Change of land use` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Permission for Non-Agriculture Use of Land (Change of Land Use) in Gujarat is given under the Tenancy Article 65B. All the applications can be submitted online on the Single Window Portal http://ifp.gujarat.gov.in. Applicants can submit entire application online along with online document submission. Real time status of application can be tracked on IFP. Details
195

Ensure `NOC from Fire Department` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Details
196

Ensure renewal of `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File All applications for Fresh and subsequent renewal of Consent to Operate under Air, Water Act & Hazardous Waste Rules can be submitted online on Single Window Portal www.ifp.gujarat.gov.in In Gujarat, applicant can apply for CTO under all three acts together as Consolidated Consent and Authorization (CC&A). Details
197

Ensure renewal under `Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
198

Ensure renewal under `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Details
199

Ensure renewal under `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
200

Ensure `electricity connection` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File Applicants can apply for Electricity Connection Online on The Single Window Portal www.ifp.gujarat.gov.in. The applicants can fil the Common Application Form and submit Electricity Application, upload documents and pay all associated fees online. Details
201

Ensure `water connection` provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File View URL All applications for Obtaining Water Connection can be submitted online on the Single Window Portal http://ifp.gujarat.gov.in. Applicants can submit entire application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP. Details
202

Publish information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state

Approved View File Detailed information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state is published on Single Window Portal. Details
203

Ensure that incentives of all applicable industrial/sectoral policies are applied through a common form without the physical touch points

Approved View File View URL URL Checked. The incentives can be applied through the Common Application Form. List of incentives gets generated and applicant can apply online for specific incentives. Details
204

Mandate that all queries/clarifications related to investor`s application are sought once and within 7 days of receiving the application

Approved View File Vide Rules for Single Window Clearance Act 2017, notified on 18.10.2017 vide Industries and Mines Department notification No. GHU:102017-(39)-MIS-102017-456075-I, it has been mandated that the competent authority shall scrutinize the application and inform the applicant regarding any query/ clarifications within 7 days of receipt of application on IFP. Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View File Under Rules for Gujarat Single Window Clearances Act 2017 notified by Industries and Mines Department Vide Notification No. GHU/102017/(39)/MIS/102017 Dt. 12/10/2017, it has been mandated that the applicant be intimated by an SMS/email at each stage of application. Screenshot of SMS sent by IFP (Single Window Portal of Gujarat) for an application has been attached. Details
206

Ensure that incentives under Industrial/Sectoral Policy are provided as a service through the online single window system (for intent letter, sanction and disbursement) facilitating online application submission and tracking of status and approvals

Approved View File View URL The incentives can be applied through the Common Application Form. List of incentives gets generated and applicant can apply online through single window system. Details
212

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for land allotment

Approved View File View URL The timeline for Land Allotment is defined under the Gujarat Right of Citizens to Public Services Act, 2013 Details
214

Ensure that the system allows users to download the final signed land allotment certificate from the online portal

Approved View File View URL Details
215

Allow third parties to easily verify the land allotment certificates in the public domain

Approved View File View URL Gujarat Industrial Development Corporation has set up a system where applicant/third parties can easily view/download land allotment certificates from the GIDC website Details
216

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDCs

Approved View File The timeline for permission of using land for non-agricultural use under section 65 of Land Revenue Code is mandated through RCPS act as attached. Details
220

Define mandatory qualifications for architects and structural engineers in the uniform building by-law applicable in State

Approved View File Details
222

Establish a dedicated conflict resolution mechanism for land and construction permits

Approved View File Details
223

Conduct a survey of all industrial areas of State and create a list of plots with trees and publish online a comprehensive information on type of trees

Approved View File View URL Gujarat Industrial Development Corporation has conducted survey for trees and published the same on the department website. GIDC has also mandated through circular than detailed tree survey will be conducted in any estate which is planned in future Details
224

Publish online the detailed information on applicable replanting requirements for plots with varying tree populations

Approved View File View URL NoC for Tree Felling comes under Revenue Department RD and Forest Department F&ED in the State of Gujarat. Out of total 108 types of tree, 86 types are exempted under the NoC of Tree Felling. Forest and Environment has issued GR dt 20th May 2016 for remaining 22 types. Out of this 22 types of tree, 17 types come under RD and 5 types come under F&ED. The GR mentions the replanting requirements for 22 species of trees. Details
225

Allow authorized architects to issue the completion certificate at all urban areas and IDCs, instead of requiring a separate completion certificate to be issued

Approved View File Details
227

Combine all affidavits & undertakings required to be submitted for obtaining the building plan approval into one affidavit/undertaking

Approved View File Details
229

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation to grant construction permits including all required approvals; pre-construction, during construction and post construction

Approved View File Details
230

Mandate that a single, joint site inspection will be carried out by all concerned authorities such as Fire, Sewerage, Electricity, Labour (such as Factory license), Water Department and internal departments responsible for granting construction permits in urban areas and IDCs

Approved View File Details
232

Define clear timelines mandated through legislation for sanctioning of building permits in 30 days

Approved View File Details
233

Stipulate that construction permits are provided within 45 days: 
i. Building Plan approval is provided within 30 days
ii. Plinth Inspection is done within 7 days of intimation
iii. Final completion/occupancy certificate is provided within 8 days ( 7 days for inspection + 1day for issuing the certificate)

Approved View File Details
234

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Details
235

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The permission for felling trees is given by Forest Department and Revenue Department in Gujarat. For particular 5 species i.e. reserved species, permission is given by Forest Department. For other 22 species i.e. unreserved species, the permission is given by Revenue Department. The procedure and a comprehensive list of documents are clearly shown on the websites of Forest as well as Revenue Department as per the attachment. Details
236

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL As per the Notification No. GS/GVN/2017(19)/MIS/102013/2183/A-1, the permission for cutting a reserved tree is to be given in 2 months and 1 month for cutting an unreserved. Details
237

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL All applications for Tree Cutting Permission can be submitted online on the Single Window Portal http://ifp.gujarat.gov.in. Applicants can submit entire application online along with online document submission after scrutiny of application. Real time status of application can be tracked on IFP. Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The user can download the final signed approval certificate from the Investor Facilitation Portal after logging into his account. Details
239

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Details
240

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Permission for tree cutting and tree transit is an integrated process and done through the same application on Investor Facilitation Portal. The process flow for Forest Department and Revenue Department is shown in the attachment. There are no documents required separately for tree transit pass. All the required documents are to be submitted before the tree cutting application only. Details
241

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File As per the Right of Citizens to Public Services Act, the tree transit pass is to be given in 1 month by the concerned authority. Details
242

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL All applications for Tree Transit Permission can be submitted online on the Single Window Portal http://ifp.gujarat.gov.in. Applicants can submit entire application online along with online document submission after scrutiny of application. Real time status of application can be tracked on IFP. Details
243

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL The user can download the final signed approval certificate from the Investor Facilitation Portal by logging onto his/her account. Details
244

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Details
245

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL As a part of obtaining NOC for Fire department prior to commencement of construction activities Town Planning and Valuation Department has published well defined procedure and checklist in public domain Details
246

Define clear timelines mandated through legislation for approval of application

Approved View File View URL The timeline for issuance of NOC for Fire Department (prior to commencement of construction activities) is defined under the Gujarat Right of Citizen to Public Services Act, 2013 & the same has been uploaded on department website Details
247

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL All applications for NOC for Fire Department (prior to commencement of construction activities) can be submitted online on the Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit entire application online along with online document submission after scrutiny of application. Real time status of application can be tracked on IFP. No fees is required to obtain NoC from Fire department. Details
248

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL Applicants can download approval Certificate for NOC from Fire Department (prior to commencement of construction activities) from the Single Window Portal www.ifp.gujarat.gov.in Details
249

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third party can easily verify and download approval Certificate for NOC from Fire Department (prior to commencement of construction activities) from the Single Window Portal Details
250

Notify a list of white category industries, which are exempted from taking clearances from State pollution control board

Approved View File View URL Vide GPCB Circular GPCB/P-1/12/352040, Dt. 12/04/2016, a total of 168 industrial activities have been categorized as White Category Industries and thus exempted from obtaining Consent to Establish & Consent to Operate Details
251

Allow for auto-renewal of Consent to Establish (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL Vide GPCB Circular GPCB/ADM-1004/2016/344178, Dt. 06/02/2016, detailed guidelines have been laid out for auto-renewal Also, to promote the same, the users of GPCB portal are prompted to avail to option of Auto Renewal in portal. GPCB has also conducted Environment Clinic Workshops specially to make industries aware of the facility. Minutes & photographs of the same are uploaded on http://www.gpcb.gov.in/mohc-eodb.htm. Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL Vide GPCB Circular GPCB/P-1/67/200302, Dt. 09/01/2014, detailed guidelines have been laid out for auto-renewal. Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File View URL Vide GPCB Circular GPCB/Legal/General-69(2)/216737, Dt. 10/06/2014, the validity period for Consent to Operate issued by GPCB has been extended to 5 years for Red category, 7 years for Orange & 10 years for Green category industries Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View File View URL Vide GPCB Circular GPCB/ADM-1004/2016/344178, Dt. 06/02/2016, the validity period for Consent to Establish issued by GPCB has been extended to 7 years. Details
255

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL A detailed application procedure and checklist of documents is available on GPCB Website http://www.gpcb.gov.in/images/CTE-Checklist.pdf Details
256

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Vide GPCB Notification No. GPCB/P-2/General-78/2016/361276 Dt. 30/06/2016, timeline for Consent to Establish (Fresh and Amendment) has been fixed at 120 days as part of Gujarat (Rights of Citizens to Public Services) Act, 2013. Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL All applications for Consent to Establish under Air & Water Act can be submitted online on the Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP. Vide GPCB Circular No. GPCB/P3/102(3)/409066 Dt. 16 April 2017, it has been mandated that all applications for CTE & CCA (CTO) are to be submitted by the applicant online only. Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL Applicants can download Digitally Signed approval Certificate for Consent to Establish under Air Act and Water Act from the Single Window Portal www.ifp.gujarat.gov.in. Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can visit the GPCB XGN Portal and verify the approval certificates in public domain. Details
260

Publish information about the procedure and a comprehensive list of all documents required on the Department`s web site

Approved View File View URL A detailed application procedure and checklist of documents is available on GPCB Website Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Vide GPCB Circular No. GPCB/P-2/General-78/2016/361276 Dt. 30/06/2016, timeline for Consent to Establish (Fresh and Amendment) has been fixed at 120 days as part of Gujarat (Rights of Citizens to Public Services) Act, 2013. Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL All applications for Consent to Establish under Air & Water Act can be submitted online on the Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP. Vide GPCB Circular No. GPCB/P3/102(3)/409066 Dt. 16 April 2017, it has been mandated that all applications for CTE & CCA (CTO) are to be submitted by the applicant online only. Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL Applicants can download Digitally Signed approval Certificate for Consent to Establish under Air Act and Water Act from the Single Window Portal www.ifp.gujarat.gov.in. Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can visit the GPCB XGN Portal and verify the approval certificates in public domain. Details
265

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL A detailed application procedure and checklist of documents is available on GPCB Website. Gujarat Pollution Control Board (GPCB) issues Consolidated Consent and Authorization (CCA) as a single document for Consent to Operate under Water Act and Air Act and Authorization under Hazardous Waste Rules. Details
266

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Vide GPCB Notification No. GPCB/P-2/General-78/2016/361276 Dt. 30/06/2016, timeline for Consolidated Consent and Authorization (CC&A) has been fixed at 120 days as part of Gujarat (Rights of Citizens to Public Services) Act, 2013. Gujarat Pollution Control Board (GPCB) issues Consolidated Consent and Authorization (CCA) as a single document for Consent to Operate under Water Act and Air Act and Authorization under Hazardous Waste Rules. Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File All applications for Fresh CTO under Air, Water Act & Hazardous Waste Rules (and subsequent renewals) can be submitted online on Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP. In Gujarat, applicant can apply for CTO under all three acts together as Consolidated Consent and Authorization (CC&A). Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Applicants can download the final certificate / orders from the Single Window Portal. In Gujarat, applicant can apply for CTO under all three acts together as Consolidated Consent and Authorization (CC&A). Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can visit the GPCB XGN Portal and verify the approval certificates in public domain. Gujarat Pollution Control Board (GPCB) issues Consolidated Consent and Authorization (CCA) as a single document for Consent to Operate under Water Act and Air Act and Authorization under Hazardous Waste Rules. Details
270

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL A detailed application procedure and checklist of documents is available on GPCB Website. Gujarat Pollution Control Board (GPCB) issues Consolidated Consent and Authorization (CCA) as a single document for Consent to Operate under Water Act and Air Act and Authorization under Hazardous Waste Rules. Details
271

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Vide GPCB Notification No. GPCB/P-2/General-78/2016/361276 Dt. 30/06/2016, timeline for Consolidated Consent and Authorization (CC&A) has been fixed at 120 days as part of Gujarat (Rights of Citizens to Public Services) Act, 2013. Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File All applications for Fresh CTO under Air, Water Act & Hazardous Waste Rules (and subsequent renewals) can be submitted online on Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP. In Gujarat, applicant can apply for CTO under all three acts together as Consolidated Consent and Authorization (CC&A). Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File Applicants can also download the final certificate / orders from the Single Window Portal. In Gujarat, applicant can apply for CTO under all three acts together as Consolidated Consent and Authorization (CC&A). Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can visit the GPCB XGN Portal and verify the approval certificates in public domain. Gujarat Pollution Control Board (GPCB) issues Consolidated Consent and Authorization (CCA) as a single document for Consent to Operate under Water Act and Air Act and Authorization under Hazardous Waste Rules. Details
275

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL A detailed application procedure and checklist of documents is available on GPCB Website. Gujarat Pollution Control Board (GPCB) issues Consolidated Consent and Authorization (CCA) as a single document for Consent to Operate under Water Act and Air Act and Authorization under Hazardous Waste Rules. Details
276

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Vide GPCB Notification No. GPCB/P-2/General-78/2016/361276 Dt. 30/06/2016, timeline for Consolidated Consent and Authorization (CC&A) has been fixed at 120 days as part of Gujarat (Rights of Citizens to Public Services) Act, 2013. Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File All applications for Fresh CTO under Air, Water Act & Hazardous Waste Rules (and subsequent renewals) can be submitted online on Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP. In Gujarat, applicant can apply for CTO under all three acts together as Consolidated Consent and Authorization (CC&A). Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File Applicants can also download the final certificate / orders from the Single Window Portal. In Gujarat, applicant can apply for CTO under all three acts together as Consolidated Consent and Authorization (CC&A). Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can visit the GPCB XGN Portal and verify the approval certificates in public domain. Gujarat Pollution Control Board (GPCB) issues Consolidated Consent and Authorization (CCA) as a single document for Consent to Operate under Water Act and Air Act and Authorization under Hazardous Waste Rules. Details
280

Ensure that DisComs uses automated tools to monitor outages in all Industrial areas of State

Approved View File Supervisory Data Acquisition System (DAS) is implemented in all sub-stations across Gujarat All substations are having Supervisory DAS(Data Acquisition System) which download real time data from all the feeders connected in the substation through Data Convertor Unit (DCU) Details
281

Ensure that DisComs uses automated tools for service restoration in all Industrial areas of State

Approved View File All DISCOMs use automated tools for service restoration. Screenshots from Page 15 show the process of a live example (with process of link and disconnect) in which the automated tool is being used for service restoration. Details
282

Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain

Approved View File Quarterly report of total duration and frequency of outages is published on website of each Distribution Company (DISCOM) Details
283

Ensure that total outage cap is fixed by regulator for a quarter/year and the Discoms compensates customers for outages that go over the fixed cap

Approved View File GERC has the mandate to regulate the Electricity Sector in the state of Gujarat in a transparent, effective and efficient manner so as to safeguard the interests of consumers. The outages is mentioned under Chapter XIV point number 14.1 The same has been displayed on GERC website as well as websites of all DISCOMs Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View File View URL The Revised Tariff Orders are published in public domain on 31 March 2017 effective from 1 April 2017. The same are also published on websites of respective Distribution Companies (DISCOMs) Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View File Vide Gujarat Urja Vikas Nigam Ltd. Circular No. GUVNL/Tech/EoD Busi/ 114, Dt. 21/01/2016, the documents required for obtaining a new electricity connection have been reduced to only two. The same has mentioned on the website of all DISCOMs. Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View File The GERC Regulation Electricity Supply Code and Related Matters, Notification No. 4 of 2015 Dt. 24/09/2015 mandates inspection of internal installations by Licensed Electrical Contractors only. List of approved electrical supervisors has been displayed on DISCOM websites. Details
287

Ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and ensure these charges (demand note) is generated through the online system

Approved View File The Fixed Cost based Estimates based on load (KVA/KW) are published on websites of all 4 DISCOMs. (Links provided). Also, on Page 14, it can be seen that, based on entries made by department about Load etc., the Demand Note is generated automatically and sent to the applicant. Details
288

Implement a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online

Approved View File Applicants can apply for Electricity Connection Online on The Single Window Portal www.ifp.gujarat.gov.in. The applicants can fil the Common Application Form and submit Electricity Application, upload documents and pay all associated fees online. Vide Energy and Petrochemicals Department Notification No. ELC/2015/GOI/29-K1 Dt. 05/12/2015, all applications for electricity connections have been mandated to be made online. Details
290

Design and develop an online system for granting road cutting permissions in a manner that it allows online application submission, payment, document submission and approvals.

Approved View File Details
291

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application for granting `Right of Way` (RoW) permission

Approved View File View URL The timeline for approval of complete application for granting Right of Way(RoW) permission is defined under the Gujarat RCPS Act, 2013 & the same has been uploaded on Town Planning & Valuation Department (UDD) website R and B department has also notify the timeline for approval of complete application for granting Right of Way(RoW) permission under the Gujarat RCPS Act, 2013 and it is published on the department website Details
292

Allow third parties to easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain

Approved View File Third parties can verify the authenticity of electricity connections for all DISCOMs in public domain. Details
293

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Detailed process flow and checklist is displayed on the department website. Details
294

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Vide Energy and Petrochemicals Department Notification No. GS/(72)/2016/PRC-12-2015-1098-E Dt. 13/09/2017, timeline for Approval of Electrical Plan approval and subsequent certification of installation has been fixed at 15 days each as part of Gujarat (Rights of Citizens to Public Services) Act, 2013. Details
295

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL All applications for Certification for Electrical Installation by Electrical Inspectorates can be applied via Single Window Portal www.ifp.gujarat.gov.in. Vide Energy and Petrochemicals Department Resolution No. MVN-162017-2426-E Dt. 18/10/2017, it has been mandated that all applications such applications have to be submitted online only. Details
296

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL Applicants can download Digitally Signed Certificates from the Single Window Portal www.ifp.gujarat.gov.in Details
297

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can view all approvals/certificates issued by Electrical Inspectorates in public domain using the Approval Number / Certificate Number. Details
299

Define clear timelines mandated through legislation for obtaining water connection by all concerned agencies

Approved View File The timelines for obtaining water connection by all the concerned agencies are mandated through RCPS Act as per the attachment. Details
300

Design and implement an integrated system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification from all concerned agencies and mandate that all applications are submitted online

Approved View File View URL All applications for Obtaining Water Connection can be submitted online on the Single Window Portal http://ifp.gujarat.gov.in. Applicants can submit entire application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP. Details
301

Ensure that users are provided assistance for e-filing at service centers

Approved View File View URL The users are provided assistance for e-filing at Special Registration Units (SRUs) located throughout Gujarat. The list of SRUs is available on commercial tax website as per attachment. Details
302

Establish a helpline providing basic services and assisting users in preparing and filing returns

Approved View File View URL A helpline assisting users in preparing and filing returns is available. The telephone numbers are mentioned on the commercial tax website as per the attachment. Details
320

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The information about the procedure and list of documents required are on the Department website as per the attachment. Details
321

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File As per the notification no. (GHN-16) PFT-2017-(S-27)- (13)/TH, the approval for the application is given within one working day after the date of receipt of application. This registration has been included as a service under Single Window Clearances Act 2017 Rules, vide Industries and Mines Dept Notification GHU: 102017/(35)/MIS/102017/456075/I Dt. 18/10/2017 which define clear provisions to deter officials not complying with defined timelines. Details
322

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL All applications for Registration of Profession Tax can be submitted online on the Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit entire application online along with online document submission, payment of fees after scrutiny of application. Real time status of application can be tracked on IFP. Details
323

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Applicants can download Digitally Signed approval Certificate for Registration of Profession Tax from the Single Window Portal www.ifp.gujarat.gov.in. Details
324

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL as shown in the attachment. Details
342

Design and implement a system for online filing of Profession Tax

Approved View File View URL The online system for Profession Tax filing is live since 2007. One can file the return as shown in the attachment. Details
348

Design and implement a system for online payment of Profession Tax

Approved View File View URL The online system for Profession Tax payment is live since 2007. One can pay the tax online as shown in the attachment. Details
352

Develop and make publicly available a comprehensive checklist, applicable procedure and timeline of all required pre-establishment No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for setting up of a business

Approved View File View URL Detailed Procedures, Checklists and prescribed timelines for Setting up a business have been made available online on the Single Window Portal www.ifp.gujarat.gov.in under the One Stop Information Section under Pre-establishment approvals Details
353

Develop and make publicly available a comprehensive checklist, applicable procedure and timeline of all required pre-operation No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for starting business operations

Approved View File View URL Detailed Procedures, Checklists and prescribed timelines for Setting up a business have been made available online on the Single Window Portal www.ifp.gujarat.gov.in under the One Stop Information Section under Pre-Operation approvals Details
360

Mandate that the final profession tax registration certificate (where applicable) will be issued within at most one (1) working day from the date of submission of online application form

Approved View File View URL As per the notification no. (GHN-16) PFT-2017-(S-27)-(13)/TH, the final profession tax registration certificate is issued within at most one working day from the date of submission as per the attachment. Details
361

Enact a legislation (e.g. Right to Services Act) to mandate time-bound delivery of all services provided by the State Government to Industries/ Businesses

Approved View File The Gujarat (Rights of Citizens for Public Services) Act 2013, came into force on 1 April 2016 vide GAD Notification No. GS/11/2016/NAP-102013-817-ARTD-4 Dt. 8/03/2016. Several timelines relating to services provided by the State Government to Industries/ Businesses have been notified as part of the act. Some of the notifications are attached for reference. Details
362

Ensure that the time-bound service delivery legislation defines punitive provisions that deter officials from not complying with the defined timelines for services being provided to Industry/ Business

Approved View File The Gujarat (Rights of Citizens for Public Services) Act 2013, under Section 23 (Chapter 7) gives punitive provisions that deter officials from not complying with the defined timelines for all services notified as part of the act. Additionally, Gujarat Single Window Clearances Bill 2017 under section 18.2 suggests provisions (over and above those mentioned in RCPS Act) to levy additional fines. Details
364

Ensure that online system sends automated SMS/e-mail notification to respective Head of the Department with status information on the applications in which clearances are likely to breach the prescribed timelines (e.g. when 90% of prescribed time limit is passed and clearance is still not given to applicant)

Approved View File Online System sends out the automated SMS notifications to respective Heads of the Department with status information daily when 90%, 60% and 30% of the prescribed time limit is passed and clearance is still not given to applicant. Details
365

Ensure that the time-bound service delivery legislation defines clear procedures for applicants to submit grievances relating to non-compliance with the defined timelines

Approved View File Chapters 4 to 8 of The Gujarat (Rights of Citizens for Public Services) Act 2013 detail out the clear procedures for applicants to submit grievances and making appeal to Designated Authority & State Appellate Authority. Vide Rules under Gujarat Single Window Clearance Act 2017 notified by Industries and Mines Department in notification No. GHU:102017-(39)-MIS-102017-456075-I Dt. 18.10.2017, clear timelines for grievance redressal have been defined under Section 12. Details
369

Publish information about the procedure and a comprehensive list of documents required on the web site

Approved View File View URL Detailed process flow along with checklist of documents for obtaining Drug Sales License is published on department website Details
370

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Vide Health and Family Welfare Department Notification No. GS/48/MIS/10/2017/1437/JH, timeline for Approval of New Drug Sales License has been fixed at 30 days as part of Gujarat (Rights of Citizens to Public Services) Act, 2013. Details
371

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL All applications for Drug Sales License can be submitted online on the Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit entire application, documents and pay associated fees online and get real time status of application can be tracked on IFP. Vide Health and Family Welfare Department Circular No. FDCA/EODB/G/110530-62/2017 Dt. 6/ 10/ 2017 it has been mandated that all applications for Drug Sales License (& Renewal) are to be submitted by the applicant online only. Details
372

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL The applicants can download the final Digitally Signed certificate from the Single Window Portal www.ifp.gujarat.gov.in Details
377

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Detailed process flow along with checklist of documents for obtaining Drug Sales License is published on department website Details
378

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Vide Health and Family Welfare Department Notification No. GS/48/MIS/10/2017/1437/JH, timeline for Approval of New Drug Sales License has been fixed at 30 days as part of Gujarat (Rights of Citizens to Public Services) Act, 2013. Details
379

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL All applications for Drug Sales License can be submitted online on the Single Window Portal www.ifp.gujarat.gov.in. Applicants can submit entire application and documents online and get real time status of application can be tracked on IFP. Vide Health and Family Welfare Department Circular No. FDCA/EODB/G/110530-62/2017 Dt. 6 Oct. 2017 it has been mandated that all applications for Drug Sales License (& Renewal) are to be submitted by the applicant online only. Details
380

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL The applicants can download the final Digitally Signed certificate from the Single Window Portal www.ifp.gujarat.gov.in Details
381

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Detailed process flow along with checklist of documents for obtaining Drug Manufacturing License is published on department website Details
382

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for