header Image
MADHYA PRADESH
Implementation Percentage
82.11%

YES
303
NO
66
N/A
3
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
1

Mandate online filing of single integrated return and applicable payments under all Labour Laws

Approved View File View URL Labour Department has introduced online filing of single integrated return and applicable payments under all Labour Laws Details
2

Introduce a provision for self-certification /third party certification for boilers during use u/s 34(3) of the Boilers Act, 1923, by persons having requisite qualification and experience

Approved View File Department has a provision for third party certification for boilers by authorized qualified engineers Details
3

Introduce a provision for issuing Factory License and all subsequent renewals with validity of 10 years or more

Approved View File State has introduced the relevant provisions for issuing Factory License and all subsequent renewals with validity of 10 years or more Department has amended the Madhya Pradesh Factories Rules 1962 accordingly Details
4

Eliminate the requirement of inspection prior to registration under the Shops and Establishment Act and ensure that the registration is granted within one day from the date of application

Approved View File View URL Labour Department has eliminated the requirement of inspection prior to registration under the Shops and Establishment Act and department has issued an order for ensuring that registration under The Shops and Establishment Act is granted within 24 hrs. Details
5

Publish information about the procedure and comprehensive list of documents on the Department`s web site

Approved View File View URL User manuals which comprises of detailed procedures & comprehensive list of documents made available on Labour Departments website for Registration and Grant of license under The Factories Act, 1948 Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Labour Department has mandated fixed timeline for delivery of this service through Public Service Delivery Guarantee Act Details
7

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Labour Department has a system in place to support users/applicants to submit online application, make payment, and allow users to track & monitor the application status with zero physical touch point Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View File View URL Labour Department web portal allow user to download final digitally signed approval certificate Details
9

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Labour Department has implemented an online system where third party can easily verify approval certificates in public domain Details
10

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL User manuals which comprises of detailed procedures & comprehensive list of documents made available on Labour Departments website for Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948 Details
11

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Labour Department has defined clear timelines for this service and mandated the approval of complete application through Public Service Delivery Guarantee Act Details
12

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Labour Department has a system in place to support users/applicants to submit online application, make payment, and allow users to track & monitor the application status with zero physical touch point Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Department has allowed the user to download final digitally signed approval certificate Details
14

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Labour Department has implemented an online system where third party can easily verify approval certificates in public domain Details
15

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File Department has provided the information about the procedure and comprehensive list of documents on Single Window Portal Details
16

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Clear timelines have been defined for Boiler Registration & renewal and notified under Public Service Guarantee Act Details
17

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Registration under Boiler Act & Renewal is provided as a service through the online single window system , facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate. Details
18

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The system allows the user to download the final approval certificate online. Details
19

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Department portal allows the third party to verify the approval certificates in public domain. Details
20

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File Detailed user manual along with comprehensive list of documents is available on department portal in public domain Details
21

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Clear timelines have been defined for Boiler Manufacturer & renewal and notified under Public Service Guarantee Act Details
22

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Boiler manufacturer and renewal is provided as a service through the online single window system, facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate. Department has also mandated that all applications are submitted online through the portal. Details
23

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Department portal allows the user to download the final signed approval certificate Details
24

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Department portal allows the third parties to verify the approval certificates online in the public domain Details
25

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File Department has published the procedures and comprehensive list of required documents at the department portal Details
26

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Clear timelines have been defined for Boiler Erector & renewal and notified under Public Service Guarantee Act Details
27

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Boiler Erector and renewal is provided as a service through the online single window system, facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate. Department has also mandated that all applications are submitted online through the portal. Details
28

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The system allows the user to download the final approval certificate online. Details
29

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Department portal allows the third parties to verify the approval certificates online in the public domain Details
30

Publish information about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL User manuals which comprises of detailed procedures & comprehensive list of documents is made available on Labour Departments website for contractors under provision of The Contracts Labour (Regulation and Abolition) Act,1970 Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Labour Department has notified timeline for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 in Public Service Delivery Guarantee Act Details
32

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Labour Department has a system in place to support users/applicants to submit online application, make payment, and allow users to track & monitor the application status with zero physical touch point Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL User can download final digitally signed approval certificate on labour department portal Details
34

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Labour Department has implemented an online system where third party can verify approval certificates in public domain Details
35

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL User manuals which comprises of detailed procedures & comprehensive list of documents made available on Labour Departments website for Registration and renewal under The Shops and Establishment Act Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Labour Department has notified timeline for Registration and Renewal under The Shops and Establishment Act in Public Service Delivery Guarantee Act Details
37

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Labour Department has a system in place to support users/applicants to submit online application, make payment, and allow users to track & monitor the application status with zero physical touch point Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Labour Department has implemented the online system for download of final approved certificate Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Labour Department has implemented an online system where third party can easily verify approval certificates in public domain Details
40

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL User manuals which comprises of detailed procedures & comprehensive list of documents made available on Labour Departments website for Registration of principal employers establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Labour Department has notified timeline for Principal Employer under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 in Public Service Delivery Guarantee Act Details
42

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Labour Department has a system in place to support users/applicants to submit online application, make payment, and allow users to track & monitor the application status with zero physical touch point Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Labour Department has implemented an online system for download of final approved certificate Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Labour Department has implemented online system to easily verify the approval certificates in the public domain Details
45

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL User manuals which comprises of detailed procedures & comprehensive list of documents made available on Labour Departments website for Registration under the Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996 Details
46

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Labour Department has notified timeline for Registration under the Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996 in Public Service Delivery Guarantee Act Details
47

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Labour Department has a system in place to support users/applicants to submit online application, make payment, and allow users to track & monitor the application status with zero physical touch point Details
48

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Labour Department has implemented the online system which allows the user to download the final signed approval certificate from the online portal Details
49

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Labour Department has implemented an online system to easily verify the approval certificates in the public domain Details
50

Publish information on about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL User manuals which comprises of detailed procedures & comprehensive list of documents made available on Labour Departments website for Registration of establishment under the Inter State Migrant Workmen (RE&CS) Act,1979 Details
51

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Labour Department has notified timeline for Registration of Establishment under The Inter State Migrant Workmen (RE&CS) Act in Public Service Delivery Guarantee Act Details
52

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Labour Department has a system in place to support users/applicants to submit online application, make payment, and allow users to track & monitor the application status with zero physical touch point Details
53

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Labour Department has implemented the online system which allows the user to download the final signed approval certificate from the online portal Details
54

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Labour Department has implemented an online system where third party can verify approval certificates in public domain Details
55

Establish a specialized division/bench under the High Court to hear commercial disputes

Approved View File A Commercial Division and Commercial Appellate Division have been constituted under the High Court, Jabalpur Details
56

Establish specialized commercial courts (in major towns/cluster of district so as to cover the whole State) to hear and resolve the commercial disputes

Approved View File State has established commercial courts in 50 districts of Madhya Pradesh, via notifications dated 26th June 2016 and 1st April 2017 Details
58

Ensure that the time standards for commercial disputes are adhered for the following key court events:  
i.    First hearing; 
ii.    Filing of the statement of defense; 
iii.    Completion of the evidence period;
iv.    Filing of testimony by expert; and 
v.    Submission of the final judgment

Approved View File A memorandum dated 28th June 2017 has been issued by High court of Madhya Pradesh to all district and sessions judges to strictly adhere to time standards for given key court events in case of commercial disputes Details
59

Limit the maximum number of adjournments that can be granted in commercial disputes

Approved View File High court of Madhya Pradesh has issued a memorandum to all district and sessions judges directing them to limit the maximum number of adjournments that can be granted in commercial disputes Details
60

Limit the adjournments to unforeseen and exceptional circumstances

Approved View File A memorandum dated 28th June 2017 has been issued by High court of Madhya Pradesh to all district and sessions judges directing them to limit the grant of adjournments to unforeseen and exceptional circumstances in commercial disputes Details
61

Merge payment of court fees and process fees into a single transaction/procedure

Approved View File View URL The state via amendment of High court rules, 2008 on 2nd June 2017 has amalgamated process fee with court fee Details
62

Publish model commercial contract templates in public domain in downloadable and editable format along with instructions to use them

Approved View File View URL Model commercial contract templates in editable format along with instructions are uploaded on Madhya Pradesh law and legislative affairs department website. Details
68

Digitize land transaction deeds of last 2 years at all sub-registrar offices and make the same available on an online system

Approved View File View URL Department has Digitized land transaction deeds of last 2 years at all sub-registrar offices and make the same available on department portal Details
70

Digitize land records of last 2 years at local municipality office and publish the updated land records online in public domain

Approved View File View URL Records of more than 5 years are digitized at local municipality office and the necessary information related to Property and its outstanding tax is available online on urban department portal Details
71

Digitize Property tax payment records of last 2 years with a functionality to view balance payments at all local municipality offices and publish the updated records online in public domain

Approved View File View URL The Property tax records have been digitized for more than 2 years and are available in public domain where any user can search records of property tax paid or outstanding on each property within the municipality Details
72

Digitize cadastral maps of all rural areas in the state

Approved View File View URL Cadastral maps of all rural areas in the state are digitized Details
78

Publish information about the procedure and a comprehensive list of documents required for property registration on the Department`s web site

Approved View File View URL Department of Registration & Stamp has published information for procedure and a comprehensive list of documents required for property registration, on the department website Department has also made video tutorials for property registration & made the tutorial available for user awareness Details
80

Design and implement a system that allows online application and payment for submission and verification of document and mandate that all applications are submitted online and mandate that all applications are submitted online

Approved View File View URL Department has implemented a system that allows online application and payment for submission and verification of document. Department has also mandated online submission of all applications through gazette notification dated 29 July 2015. Details
81

The online system should have the facility of auto calculation of the applicable fee and stamp duty as per the valuation of the property

Approved View File View URL Department does have an online system in place which provides the facility of auto calculation of the applicable fee and stamp duty as per the valuation of the property Details
82

The online system should have the facility of auto generation of appointment (date and time) on making the required payment online at respective SRO offices

Approved View File View URL The online system has the facility of auto generation of appointment (date and time) on making the required payment online at respective SRO offices Webpage Details
83

The registration of the transaction deed to be provided to related parties on the same day of appointment

Approved View File View URL Department has mandated the registration of the transaction deed to be provided to related parties on the same day of appointment Portal provides registration of the transaction deed to related parties on the same day of appointment Details
84

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Department has a system in place which allows user to download the final signed approval certificate from the online portal Details
85

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for document registration and mutation of land

Approved View File View URL Clear timelines have been mandated through Public Service Guarantee Act for document registration & mutation of land and same has been made available on Department Portal Details
87

Design and develop an online inspection system for scheduling of inspections

Approved View File View URL Online Central Inspection System has been implemented for scheduling of inspections for Labour department, Industries Department (Boiler), State Pollution Control Board. Details
90

Exempt low risk industries with a history of satisfactory compliance from labour compliance inspections, or allow self-certification in lieu of conducting physical inspections under all the Labour laws

Approved View File View URL Labour department has laid down the risk criteria & inspection procedures for different categories of industries (High, Medium & Low). Low risk industries such as Micro industries, new MSMEs, Startups, etc. are exempted from inspections under various labour laws through notification dated 10/03/2016 Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File View URL Department has mandated joint inspection under all labour laws (as mentioned above) and department has issued the relevant notification for the same Details
94

Exempt Green industries with a history of satisfactory compliance from environmental compliance inspection, or allow self-certification (in lieu of conducting physical inspections)

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has exempted the green industries with a history of satisfactory compliance, The Department has issued the relevant notification to ensure the implementation of Exemption for Green Industries Details
100

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Well defined inspection procedure and checklist is provided on department website under Automated Building Approval System (ABPAS) Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Directorate of Urban Administration and Development, Government of Madhya Pradesh, has mandated the submission of inspection reports within 48 hours Details
103

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The establishments can view and download submitted inspection reports of past three years, the inspection reports are also available in public domain (at municipal corporations website) Details
105

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL The information about the procedure and Inspection checklist of NOC for tree felling is provided on department website Details
106

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Department has implemented a system for identifying establishments that need to be inspected based on computerized risk assessment. Department has notified three species as low risk for which no inspection is required for obtaining tree felling permission provided maximum two trees are being felled in area upto 300 sq m. The order is attached as Annexure 1. This logic is also built into software application for Tree Cutting permission. Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View File In compliance with the above recommendation, online submission of inspection report within 48 hours has been mandated by Directorate, Urban Administration and Development, Government of Madhya Pradesh Details
108

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Establishments can view and download past 2 years inspection report from MP e-Nagar Palika website Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File It is mandated that the same inspector will not inspect the same establishment twice consecutively via order dated 11th September 2017 Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Directorate of Urban Administration and Development, Madhya Pradesh has mandated the submission of inspection reports for obtaining completion/Occupancy certificate within 48 hours. Details
114

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Establishments can view and download past 2 years inspection report from MP e-Nagar Palika website Details
116

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Labour Department has published a well-defined inspection procedure & a checklist required for Compliance Inspection under The Equal Remuneration Act, 1976, on departments website Details
117

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Department has implemented an online system for computerized risk assessment of establishments/factories that need to be inspected Department has also mandated the online identification of establishments/factories that need to be inspected based on risk parameters, through a notification Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Labour Department has mandated the online submission of inspection report within 48 hours to the Department, Department has also issued relevant notification to ensure the implementation of the timelines Details
119

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Labour Department has implemented a system where user is allowed to view and download submitted inspection reports of past two year i.e. after Jan 2015 Details
120

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Department has implemented an online system for computerized allocation of inspectors Inspectors have an online workspace within the system where they can see their inspection workflows and submit their reports Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Labour Department has mandated that same inspector shall not inspect the same establishment twice consecutively, and to ensure the implementation of the reform department has also issued the relevant notification Details
122

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Labour Department has published a well-defined inspection procedure & a checklist required for Compliance Inspection under The Factories Act, 1948, on departments website. Details
123

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Department has implemented an online system for computerized risk assessment of establishments/factories that need to be inspected Department has also mandated the online identification of establishments/factories that need to be inspected based on risk parameters, through a notification Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Labour Department has mandated the online submission of inspection report within 48 hours to the Department, Department has also issued relevant notification to ensure the implementation of the timelines Details
125

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Labour Department has introduced system where user is allowed to view and download submitted inspection reports of past two years i.e. since Jan 2015 Details
126

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Department has implemented an online system for computerized allocation of inspectors Inspectors have an online workspace within the system where they can see their inspection workflows and submit their reports Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Labour Department has mandated that same inspector shall not inspect the same establishment twice consecutively, and to ensure the implementation of the reform department has also issued the relevant notification Details
128

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Labour Department has published a well defined inspection procedure & a checklist required for Compliance Inspection under The Minimum Wages Act, 1948, on departments website Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Labour Department has mandated the online submission of inspection report within 48 hours to the Department, Department has also issued relevant notification to ensure the implementation of the timelines Details
131

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Labour Department has implemented a system where user is allowed to view and download submitted inspection reports of past two year i.e. after Jan 2015 Details
132

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Department has implemented an online system for computerized allocation of inspectors Inspectors have an online workspace within the system where they can see their inspection workflows and submit their reports Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Labour Department has mandated that same inspector shall not inspect the same establishment twice consecutively, to ensure the implementation of the reform department has also issued the relevant notification Details
134

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Labour Department has published a well-defined inspection procedure & a checklist required for Compliance Inspection under The Shops and Establishments Act on departments website Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Labour Department has mandated the online submission of inspection report within 48 hours to the Department, Department has also issued relevant orders to ensure the implementation of the timelines Details
137

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Labour Department has introduced system where user is allowed to view and download submitted inspection reports of past two years i.e. since Jan 2015. Docket No are provided for testing. Details
138

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Department has implemented an online system for computerized allocation of inspectors Inspectors have an online workspace within the system where they can see their inspection workflows and submit their reports Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Labour Department has mandated that same inspector shall not inspect the same establishment twice consecutively, to ensure the implementation of the reform department has also issued the relevant notification Details
140

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Labour Department has published a well-defined inspection procedure & a checklist required for Compliance Inspection under The Payment of Bonus Act, 1965, on departments website Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Labour Department has mandated the online submission of inspection report within 48 hours to the Department, Department has also issued relevant notification to ensure the implementation of the timelines Details
143

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Labour Department has implemented a system where user is allowed to view and download submitted inspection reports of past two year i.e. after Jan 2015 Details
144

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Department has implemented an online system for computerized allocation of inspectors Inspectors have an online workspace within the system where they can see their inspection workflows and submit their reports Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Labour Department has mandated that same inspector shall not inspect the same establishment twice consecutively, and to ensure the implementation of the reform department has also issued the relevant notification Details
146

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Labour Department has published a well-defined inspection procedure & a checklist required for Compliance Inspection under The Payment of Wages Act, 1936, on departments website Details
147

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Department has implemented an online system for computerized risk assessment of establishments/factories that need to be inspected Department has also mandated the online identification of establishments/factories that need to be inspected based on risk parameters, through a notification Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Labour Department has mandated the online submission of inspection report within 48 hours to the Department Department has also issued relevant notification to ensure the implementation of the timelines Details
149

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Labour Department has implemented a system where user is allowed to view and download submitted inspection reports of past two year i.e. after Jan 2015 Details
150

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Department has implemented an online system for computerized allocation of inspectors Inspectors have an online workspace within the system where they can see their inspection workflows and submit their reports Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Labour Department has mandated that same inspector shall not inspect the same establishment twice consecutively, to ensure the implementation of the reform department has also issued the relevant notification Details
152

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Labour Department has published a well-defined inspection procedure & a checklist required for Compliance Inspection under The Payment of Gratuity Act, 1972, on departments website Details
153

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Department has implemented an online system for computerized risk assessment of establishments/factories that need to be inspected Department has also mandated the online identification of establishments/factories that need to be inspected based on risk parameters, through a notification Details
154

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Labour Department has mandated the online submission of inspection report within 48 hours to the Department, Department has also issued relevant notification to ensure the implementation of the timelines Details
155

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Labour Department has implemented a system where user is allowed to view and download submitted inspection reports of past two year i.e. since Jan 2015 Details
156

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Department has implemented an online system for computerized allocation of inspectors Inspectors have an online workspace within the system where they can see their inspection workflows and submit their reports Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Labour Department has mandated that same inspector shall not inspect the same establishment twice consecutively, to ensure the implementation of the reform department has also issued the relevant notification Details
158

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Labour Department has published a well-defined inspection procedure & a checklist required for Compliance Inspection under The Contract Labour (Regulation and Abolition) Act, 1970, on departments website Details
159

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Department has implemented an online system for computerized risk assessment of establishments/factories that need to be inspected Department has also mandated the online identification of establishments/factories that need to be inspected based on risk parameters, through a notification Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Labour Department has mandated the online submission of inspection report within 48 hours to the Department, Department has also issued relevant orders to ensure the implementation of the timelines Details
161

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Labour Department has implemented a system where user is allowed to view and download submitted inspection reports of past two year i.e. since Jan 2015 Details
162

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Department has implemented an online system for computerized allocation of inspectors Inspectors have an online workspace within the system where they can see their inspection workflows and submit their reports Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Labour Department has mandated that same inspector shall not inspect the same establishment twice consecutively, to ensure the implementation of the reform department has also issued the relevant notification Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) portal, for environment consent (XGN portal) has published well defined inspection procedures and checklist on departments portal Details
165

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has embedded feature into XGN (MP PCB Portal for environment related services) where system identifies establishments that need to be inspected based on computerized risk assessment Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has mandated that inspection reports shall be submitted online within 48 hours Department has also issued the relevant notification and made it available online to spread the awareness amongst investors Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has embedded feature into XGN (MP PCB Portal for environment related services) where Establishments are allowed to view & download submitted inspection reports of at least past two years Details
168

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has embedded feature for computerized allocation of Inspectors in XGN Portal Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has mandated that same inspector will not inspect the same establishment twice consecutively Department has also issued the relevant notification and made it available online to spread the awareness amongst investors Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) portal for environment consent (XGN portal) has published well defined inspection procedures and checklist on departments portal Details
171

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has embedded feature into XGN (MP Pollution Control Board web application for environment related services) where system identifies establishments that need to be inspected based on computerized risk assessment Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has mandated that inspection reports shall be submitted online within 48 hours Department has also issued the relevant notification and made it online to spread the awareness among investors Details
173

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has embedded feature into XGN (MP Pollution Control Board web application for environment related services) where Establishments are allowed to view & download submitted inspection reports of at least past two years Details
174

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has embedded feature for computerized allocation of Inspectors in XGN Portal Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has mandated that same inspector will not inspect the same establishment twice consecutively Department has also issued the relevant notification and made it online to spread the awareness among investors Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View File View URL MP TRIFAC (MP Trade and Investment Facilitation Corporation) is acting as the Single Window Secretariat for Investment promotion and facilitation in the state. MP TRIFAC is dedicated Single Window Agency as the sole point of contact for setting up a business in State Details
177

Ensure that the single window agency has been set up through a legislation

Approved View File View URL MP TRIFAC is a single window agency for Madhya Pradesh, which is setup through a legislation- Investment Facilitation ACT 2008 Details
178

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for issuing all approvals being provided by single window agency

Approved View File View URL All the Approvals which are being provided through single window are notified under Public Service Delivery Guarantee Act Details
179

Define clear timelines mandated through legislation or through notification under the Public Service Delivery Guarantee Act for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/sectoral policy in the State

Approved View File View URL Department of Commerce and Industries has notified timeline through Public Service Guarantee Act for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/sectoral policy in the State. Details
180

Design and implement an online single window system with functionality for online application submission, payment and approvals and mandate that all applications are submitted online

Approved View File View URL Industries department has implemented an online single window system with functionality for online application submission, payment and approvals without the need for a physical touch point for document submission and verification. The Department has also mandated that all applications are submitted online. Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View File View URL Online Common Application Form (CAF) has been implemented combining applications of all services wherein common information such as name of applicant, project details, address etc. and common documents are required to be provided only once through single window system. Details
182

Ensure `Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996 is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate Details
183

Ensure `Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 (License of Contractor Establishment)` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 (License of Contractor Establishment) is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate Details
184

Ensure `Registration under weights and measures, 1998` is provided as a service through the online single window system facilitating online application, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Registration under weights and measures, 1998, is provided as a service through online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate. The licenses/Registration provided by Single window portal are- a. License as Manufacturer of Weights & Measures, b. License as Dealer of Weights & Measures, c. License as Repairer of Weights & Measures, d. Registration as Packer/Importer Details
185

Ensure `Consent to establish (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Consent to establish (under Water Act & Air Act) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate Details
186

Ensure `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Consent to operate (under Water Act & Air Act) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate Details
187

Ensure `Authorization under Hazardous Waste Rules` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Authorization under Hazardous Waste Rules is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate. There is a combined application form under Water Act, Air Act & Hazardous waste rules. Details
188

Ensure `Registration under Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Registration under Shops and Establishments Act is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate Details
189

Ensure `Permission for engaging contractor for labour` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Permission for engaging contractor for labour is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificates Details
190

Ensure `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Factories license is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificates Details
191

Ensure `Factory building plan approval` (under the Factories Act, 1948) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Factory building plan approval, under the Factories Act, 1948, is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate Details
192

Ensure `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Registration under Boiler Act is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate Details
193

Ensure `Change of land use` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File In Madhya Pradesh Change of land use is deemed approved in non- planned area. Investor is required to intimate the relevant authority. There is no need of submitting the application Details
195

Ensure `NOC from Fire Department` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL NOC from Fire Department is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate Details
196

Ensure renewal of `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Renewal of Consent to operate (under Water Act & Air Act) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s) Details
197

Ensure renewal under `Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Renewal under Shops and Establishments Act is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate Details
198

Ensure renewal under `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Renewal under Factories license is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate Details
199

Ensure renewal under `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Renewal of Registration under Boiler Act is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s). Details
200

Ensure `electricity connection` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File View URL Electricity connection is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals. Department has following three zones / Dicoms to provide electricity connection a. East zone, b. West zone & c. Central zone Each Discom has a separate online portal Details
201

Ensure `water connection` provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File View URL Water connection is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals Details
202

Publish information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state

Approved View File View URL Department through online single window system has published the information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state Details
203

Ensure that incentives of all applicable industrial/sectoral policies are applied through a common form without the physical touch points

Approved View File View URL Online system is in place and Incentives of all applicable Industrial/Sectorial policies are applied through a common form without any physical touch points Details
204

Mandate that all queries/clarifications related to investor`s application are sought once and within 7 days of receiving the application

Approved View File View URL The Department has created an independent module for Query clarification on MP INVEST portal (A) For services under Industries Department (B) For other Departmental services This module ensures that after submission of the application query is raised only once and the timeline for raising the query is 7 days from the date of submission of the application, after which that functionality is disabled at the department officers login Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View File State has integrated a mechanism on Single Window System to send out SMS or email notification to the applicant at every stage from application submission to query raised and application approval or rejection Details
206

Ensure that incentives under Industrial/Sectoral Policy are provided as a service through the online single window system (for intent letter, sanction and disbursement) facilitating online application submission and tracking of status and approvals

Approved View File View URL Such a system has been implemented wherein incentives under Industrial/Sectorial Policy are provided as a service through the online single window system (for intent letter, sanction and disbursement) facilitating online application submission and tracking of status and approvals Details
207

Ensure information on land banks for industrial use is publicly available online at one place

Approved View File View URL Department has made the Information of land banks for industrial use and it is available online on Single Window Portal Details
208

Design and implement a GIS system to provide details about the land earmarked for industrial use across the State

Approved View File View URL State is having Geographical Information System (GIS) which allows investors to explore industrial land as per customised needs (Availability, Location, Sector & Size etc.) categorized into three broad category (Developed, Developing & Undeveloped). The system also has the provision of online filing of application for Land allotment through GIS Details
212

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for land allotment

Approved View File View URL Clear timelines has been defined for Land Allotment service and has been notified under Public Service Delivery Guarantee Act Details
213

Design and implement a land allotment system that allows online application and payment without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Industries department has implemented a land allotment system that allows online application and payment without the need for a physical touch point for document submission and verification. The Department has also mandated through an order that all applications must be submitted online. Details
214

Ensure that the system allows users to download the final signed land allotment certificate from the online portal

Approved View File View URL Industries department has implemented a land allotment system that allows users to download the final signed land allotment certificate (Possession Letter) from the online portal Details
215

Allow third parties to easily verify the land allotment certificates in the public domain

Approved View File View URL State single Window system allows third party to verify the land allotment certificates in the public domain Details
220

Define mandatory qualifications for architects and structural engineers in the uniform building by-law applicable in State

Approved View File Government of Madhya Pradesh through Gazette Notification : F-3-131-2012-32 dated 30.05.2012 and its subsequent amendments have defined the qualification, competencies , responsibilities and liabilities for the professionals (architects , structure engineers, engineers & surveyors), as part of building by-laws Details
225

Allow authorized architects to issue the completion certificate at all urban areas and IDCs, instead of requiring a separate completion certificate to be issued

Approved View File Authorized architects are allowed to issue the completion certificate at all urban areas and IDCs in Madhya Pradesh. Details
229

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation to grant construction permits including all required approvals; pre-construction, during construction and post construction

Approved View File Government of Madhya Pradesh has mandated clear timelines through Public Service Delivery Guarantee Act to grant construction permits including all required approvals, pre construction, during construction and post construction. Details
230

Mandate that a single, joint site inspection will be carried out by all concerned authorities such as Fire, Sewerage, Electricity, Labour (such as Factory license), Water Department and internal departments responsible for granting construction permits in urban areas and IDCs

Approved View File Department has mandated that a single joint site inspection shall be carried out by all concerned departments for granting construction permits in urban areas Details
232

Define clear timelines mandated through legislation for sanctioning of building permits in 30 days

Approved View File Department has defined clear timelines for granting building construction permits including all required approval in 30 days and notified the timelines under Public service Delivery Guarantee Act Details
234

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the approval certificates in the public domain. Verification/ search can be done on the basis of various parameters like File number, owner name, consultant, Zone, Ward, Colony, Plot Details
236

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Department has defined clear timelines for NOC for tree felling from Tree Authority and same has been notified under Public Service Guarantee Act Refer PSG for Tree Cutting , Tree Transit and Trade licence, point no 5.10 Details
237

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Department has implemented a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification. Department has also mandated that all applications for tree felling should be submitted online only. Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Final signed NOC for tree felling can be downloaded from MP e-nagarpalika portal Details
239

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Department portal allows third party to verify the NOC for tree felling Details
241

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Department has defined clear timelines of Tree Transit permission and same has been notified under Public Service Guarantee Act Details
243

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL System allows user to download the final signed approval certificate from the online portal. User can download tree transit pass from on e-nagarpaliaka portal Details
244

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify the approval certificates in the public from on e-nagarpaliaka portal Details
246

Define clear timelines mandated through legislation for approval of application

Approved View File Department has defined clear timelines for Fire NOC and notified the timelines under Public service Delivery Guarantee Act Details
247

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Department has implemented a system that allows online application submission, tracking and monitoring without the need for a physical touch point for document submission and verification. There is no separate Payment required for Fire NOC application. Payment is done as part of Building Construction Permission application. Department has also mandated that all applications for NOC for Fire Department should be submitted online only Details
248

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL Department allows the users to download Final NOC from MP e-nagarpalika portal Details
249

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Department portal allows third party to easily verify the NOC for Fire Department Details
250

Notify a list of white category industries, which are exempted from taking clearances from State pollution control board

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has notified the list of white category industries and it is made available on the departments web portal Details
251

Allow for auto-renewal of Consent to Establish (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL MP PCB has allowed auto-renewal of Consent to Establish (under Water Act, 1974 and Air Act, 1981) based on self-certification for all category of Industries Green, Orange and Red). CTE is issued for 5 yrs. and is auto renewed for another 5 yrs. To ensure that majority of establishment avail this facility, department has issued a notification in this regards. From the date of issue of notification all industries are availing this provision Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL MP PCB has allowed auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification for Green and Orange category of Industries To ensure that majority of establishment avail this facility, department has issued a notification in this regards, which mandates auto-renewal only through self - certification. From the date of issue of notification all industries (Green and Orange category) are using self-certifications for consent to operate renewals. Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) issues Consent to Operate (CTO) with a validity period of 5 Years, 10 Years & 15 Years for Red, Orange and Green Industries respectively Department has also issued relevant notification & made it available on departments portal to spread the awareness Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) issues Consent to Establish (CTE) with a validity period of 5 Years Department has also issued relevant notification & made it available on departments portal to spread the awareness Details
255

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has published detailed procedure & a comprehensive list of documents required for Consent to Establish under the Water (Prevention and Control of Pollution) Act, 1974, on departments website Details
256

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has notified timeline for Application of Consent to Establish under the Water (Prevention and Control of Pollution) Act, 1974 in Public Service Delivery Guarantee Act Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has a system in place to support users/applicants to submit online application, make payment, and allow users to track & monitor the application status with zero physical touch point Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL Madhya Pradesh Pollution Control Board has implemented the online system to download the final signed approved certificate from departments portal Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has implemented an online system where third party can verify approval certificates in public domain Details
260

Publish information about the procedure and a comprehensive list of all documents required on the Department`s web site

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has published detailed procedure & a comprehensive list of documents required for Consent to Establish under the Air (Prevention and Control of Pollution) Act, 1981, on departments website Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has notified timeline for Application of Consent to Establish under the Air (Prevention and Control of Pollution) Act, 1981 in Public Service Delivery Guarantee Act Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has a combined application form under Water Act /Air Act/ Hazardous waste rules. There is a system in place to support users/applicants to submit online application, make payment, and allow users to track & monitor the application status with zero physical touch point Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL Madhya Pradesh Pollution Control Board has implemented the online system to download the final signed approved certificate from departments portal Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has implemented an online system where third party can verify approval certificates in public domain Details
265

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has published detailed procedure & a comprehensive list of documents required for Hazardous and Other Wastes (Management and Trans boundary Movement) Rules, 2016, on departments website Details
266

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has notified timeline for Application of Authorization under the Hazardous and Other Wastes (Management and Trans boundary Movement) Rules, 2016 Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has a combined application form under Water Act /Air Act/ Hazardous waste rules. There is a system in place to support users/applicants to submit online application, make payment, and allow users to track & monitor the application status with zero physical touch point Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL Madhya Pradesh Pollution Control Board has implemented the online system to download the final signed approved certificate from departments portal Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has implemented an online system where third party can verify approval certificates in public domain Details
270

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has published detailed procedure & a comprehensive list of documents required for Consent to Operate under the Water (Prevention and Control of Pollution) Act, 1974, on departments website Details
271

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has notified timeline for Application of Consent to Operate under the Water (Prevention and Control of Pollution) Act, 1974 in Public Service Delivery Guarantee Act Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has a combined application form under Water Act /Air Act/ Hazardous waste rules. There is a system in place to support users/applicants to submit online application, make payment, and allow users to track & monitor the application status with zero physical touch point Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL Madhya Pradesh Pollution Control Board has implemented the online system to download the final signed approved certificate from departments portal Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has implemented an online system where third party can verify approval certificates in public domain Details
275

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has published detailed procedure & a comprehensive list of documents required for Consent to Operate under the Air (Prevention and Control of Pollution) Act, 1981on departments website Details
276

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has notified timeline for Application of Consent to Operate under the Air (Prevention and Control of Pollution) Act, 1981 in Public Service Delivery Guarantee Act Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has a combined application form under Water Act /Air Act/ Hazardous waste rules. There is a system in place to support users/applicants to submit online application, make payment, and allow users to track & monitor the application status with no physical touch point Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL Ensure that the system allows users to download the final signed approval certificate from the online portal Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Madhya Pradesh Pollution Control Board (MP PCB) has implemented an online system where third party can verify approval certificates in public domain Details
280

Ensure that DisComs uses automated tools to monitor outages in all Industrial areas of State

Approved View File View URL State Discoms have successfully implemented SCADA which automatically monitors outages for industrial areas of the state Details
281

Ensure that DisComs uses automated tools for service restoration in all Industrial areas of State

Approved View File Energy Department has ensured that all Discoms have SCADA in place for service restoration in all Industrial areas of State Details
282

Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain

Approved View File View URL All Discoms publishes daily outage information (Total duration and frequency of outages) on their respective portals Details
283

Ensure that total outage cap is fixed by regulator for a quarter/year and the Discoms compensates customers for outages that go over the fixed cap

Approved View File Madhya Pradesh Electricity Regulatory Commission (MP ERC) has fixed the outage cap and compensation standards are notified through Gazette Notification Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View File MP Electricity Regulatory Connection (MPERC) publishes the tariff details which are available on the website of all three Discoms i.e Central, West and East Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View File State has reduced the number of documents required for obtaining the electricity connection to ONLY two, applicant needs to upload only 2 documents while applying on the website for obtaining electricity connection. Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View File Department has exempted inspections for upto 33 kv connections and every electrical installation of 33kv (or less) shall be selfcertified Details
287

Ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and ensure these charges (demand note) is generated through the online system

Approved View File Users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas and is calculated online. The details of the estimate can be found on MPERC guidelines available at discomwebsite also and user can calculate his estimate before applying for the connection Details
288

Implement a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online

Approved View File A dedicated system is developed for serving electricity connections where no physical touch point is required Details
289

Stipulate that charged electrical connections (up to 150 KVA) is provided within Seven days (where no `Right of Way` (RoW) is required) and in Fifteen days where RoW is required from concerned agencies

Approved View File The Department has issued the notifications regarding timeline for electricity connections For charged electrical permission in 7 days and If any RoW permission is required then in 15 Days Details
290

Design and develop an online system for granting road cutting permissions in a manner that it allows online application submission, payment, document submission and approvals.

Approved View File View URL A system is developed for providing road cutting permission online in a manner that it allows online application submission, payment, document submission and approvals. Details
291

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application for granting `Right of Way` (RoW) permission

Approved View File View URL Department has defined clear timelines and mandated through the Public Service Delivery Guarantee Act, for approval of complete application for granting Right of Way (RoW) permission Details
292

Allow third parties to easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain

Approved View File Department portal allows third party to easily verify the authenticity of electricity connections & respective premise/entity/individuals Details
293

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File User manual containing detailed procedure and comprehensive list of all required documents is available on websites of respective discom. Details
294

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Department has defined clear timelines mandated through the Public Service Delivery Guarantee Act for providing certification of Electrical Installation by Chief Electrical Inspector Details
295

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File An online system is in place for all three discoms which allows EHT (extra high tension) applicant to file online application, make payment, tracking and monitoring without the need for a physical touch for certification of chief electrical inspector Details
296

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File A system is in place for all three discoms where users can download the final signed approval certificate from the online portal. Details
297

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Department has made available all certificates in public domain which can be accessed by any stakeholders without any login Details
299

Define clear timelines mandated through legislation for obtaining water connection by all concerned agencies

Approved View File Department has mandated timelines through legislation for water connection ( for both Industrial & Non Industrial Area) Details
300

Design and implement an integrated system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification from all concerned agencies and mandate that all applications are submitted online

Approved View File Department has implement an integrated system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification from all concerned agencies for both Industrial & Non-Industrial Area The department has also made it mandatory to submit applications for water connection online. Details
301

Ensure that users are provided assistance for e-filing at service centers

Approved View File View URL Department has setup assistance counter at circle level to help the dealer with registration, return and payment. There is a centralized helpdesk with toll free number that works on all working days to provide assistance. Details
303

Mandate that VAT refund payment should directly be paid into organization`s account within 60 days

Approved View File This is covered as part of State VAT Act. Refund is paid via online banking transaction into the account of dealer by treasury. There is an office order also that mandates that the refund has to be made online directly into the dealers account. Details
320

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL All relevant information about the procedure, list of required documents for registration and user manual is available on departmental website. Details
321

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Department has mandated timelines for registration of Professional Tax and also notified it under Public Service Delivery Guarantee Act Details
322

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Commercial Tax Department has implemented an online platform for application submission, payment, tracking & monitoring without need for a physical touch point. Department does not charge any payment for professional tax registration. Details
323

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Commercial Tax department has enabled users to download the final signed approval certificate from department website Details
324

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Department portal allows third parties to verify the Certificate by TIN No. or Firm Name Details
342

Design and implement a system for online filing of Profession Tax

Approved View File View URL Commercial Tax Department portal facilitate online filing of Professional Tax Details
348

Design and implement a system for online payment of Profession Tax

Approved View File View URL Commercial Tax Department has implemented a system for online payment of Profession Tax Details
356

Establish a formal investors facilitation center/bureau in State for investment promotion, industrial facilitation, regulatory reforms and obtaining user feedback

Approved View File View URL MP TRIFAC has been established as a formal investor facilitation centre/bureau in the state for investment promotion, industrial facilitation, regulatory reforms and obtaining user feedback though a legislation M P Facilitation Act Department order mandating MP TRIFAC as investor feedback agency has also been published Details
360

Mandate that the final profession tax registration certificate (where applicable) will be issued within at most one (1) working day from the date of submission of online application form

Approved View File Profession Tax registration for all type of professions is issued within one working day from the date of application. Details
361

Enact a legislation (e.g. Right to Services Act) to mandate time-bound delivery of all services provided by the State Government to Industries/ Businesses

Approved View File Madhya Pradesh has enacted a legislation called Lok Sewaon ke Pradan ki Guarantee Adhiniyam 2010. All services provided by the State Government to Industries are notified under this act for mandating time-bound delivery of services. Details
362

Ensure that the time-bound service delivery legislation defines punitive provisions that deter officials from not complying with the defined timelines for services being provided to Industry/ Business

Approved View File Madhya Pradesh has enacted a legislation called Lok Sewaon ke Pradan ki Guarantee Adhiniyam 2010 to ensure time bound delivery of services. The Act also has punitive provisions for officials that deter from not complying with the defined timelines for services being provided to Industry or Business. Details
363

Develop an online system available in public to publish real time status of applications submitted to the departments concerned for obtaining clearances

Approved View File View URL Real time status of applications submitted to the departments concerned is available on MP TRIFAC single window portal Details
364

Ensure that online system sends automated SMS/e-mail notification to respective Head of the Department with status information on the applications in which clearances are likely to breach the prescribed timelines (e.g. when 90% of prescribed time limit is passed and clearance is still not given to applicant)

Approved View File Online system sends automated SMS/e-mail notification to respective Head of the Department with status information on the applications in which clearances are likely to breach the prescribed timelines (e.g. when 90% of prescribed time limit is passed and clearance is still not given to applicant. Details
365

Ensure that the time-bound service delivery legislation defines clear procedures for applicants to submit grievances relating to non-compliance with the defined timelines

Approved View File View URL Timebound service delivery legislation defines clear procedures for applicants to submit grievances relating to noncompliance with the defined timelines Details
369

Publish information about the procedure and a comprehensive list of documents required on the web site

Approved View File View URL Department has published the Information on website about the detailed procedure and a comprehensive list of documents for Retail Drug License & Renewal Details
370

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Department has mandated timelines for Retail Drug License (Pharmacy) and renewal under Public Service Guarantee Act (or equivalent Act) Details
371

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Department has designed and implemented a system that allows online application submission, payment, tracking and monitoring. The system provides the registration without the need for a physical touch point for document submission and verification. Department has mandated online submission for all applications through order dated 07/01/15 Details
372

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Department Of Food & Drugs has enabled user to download the final signed approval certificate from the online portal Details
377

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Information is available on website about the procedure and comprehensive list of documents. Details
378

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Department has mandated timelines for Wholesale drug license under Public Service Guarantee Act Details
379