header Image
CHHATTISGARH
Implementation Percentage
99.46%

YES
367
N/A
3
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
1

Mandate online filing of single integrated return and applicable payments under all Labour Laws

Approved View File View URL As per clarification sought by DIPP, Labour Department has introduced online filing of single integrated return and applicable payments under all Labour Laws. Please refer to page number 13 in which list of all acts are mentioned. Details
2

Introduce a provision for self-certification /third party certification for boilers during use u/s 34(3) of the Boilers Act, 1923, by persons having requisite qualification and experience

Approved View File View URL Self-certification scheme of boiler has been introduced by Chhattisgarh Government vide notification dated. 20-03-2015. Please refer clause number 3 to 6 of the attached gazette notification Details
3

Introduce a provision for issuing Factory License and all subsequent renewals with validity of 10 years or more

Approved View URL Please refer attached evidence. Validity of Factory license and renewal is increased from 5 years to 10 years vide notification dated 21.03.2016 Details
4

Eliminate the requirement of inspection prior to registration under the Shops and Establishment Act and ensure that the registration is granted within one day from the date of application

Approved View File Please refer the attached order for evaluation. Details
5

Publish information about the procedure and comprehensive list of documents on the Department`s web site

Approved View URL As per the clarification sought by DIPP, the details of internal processing within the department after the application is submitted online has been provided in the website. Please refer the URL for evaluation. Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached PDF for evaluation Details
7

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Please refer attached PDF and URL for evaluation Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View URL Please refer page no. 15, 25, 27 and 28 where step-wise process to download final approved certificate is provided Details
9

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Please refer to the provided verification link. Registration and renewal certificates can be verified using the link. For evaluation, few licenses numbers are provided as below: 1. CG-04-2169-163/RPR-1654-101/2220/2m(i)/A/4551-1759 2. 543/543/G-SM/RPR/85 Details
10

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View URL As per the clarification sought by DIPP, the details of internal processing within the department after the application is submitted online has been provided in the website. Please refer the URL for evaluation. Details
11

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer the attached PDF. Copy of Lok Sewa Guarantee Act is attached. Timeline is highlighted in the PDF. Details
12

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to attached PDF and given link for validation. Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Please refer page no. 14 to 16 of the user manual where step-wise process to download final approved is provided Details
14

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached file and URL provided for evaluation Details
15

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Information about step-wise procedure and list of documents has been made available on the website. Please refer attached PDF and URL for validation. Details
16

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached PDF for evaluation Details
17

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link and attached PDF for validation. Details
18

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer page no. 14 & 28 of the user manual which show the functionality to download registration certificate along with the sample certificate. Details
19

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Approval certificate can be verified in the public domain. Please refer the attached PDF showing the step by step walk through along with sample certificate number for evaluation Details
20

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Please refer to the attached PDF and URL for validation. Details
21

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer page no. 6 of the attached PDF Details
22

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Please refer attached PDF and URL for validation. Details
23

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL User manual defines process for download of final certificate. Submitted link is for renewal. Manufacturing links is: http://industries.cg.gov.in/boiler/pdf/Boiler%20Manufacturer%20Registration.pdf Details
24

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer to the attached PDF and URL for evaluation. Details
25

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Please refer attached PDF and URL for validation Details
26

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer page no. 6 of the attached PDF Details
27

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Please refer attached PDF and URL for evaluation. Details
28

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Link is for applying, user manuals are on the following links. Final certificate can be downloaded http://industries.cg.gov.in/boiler/pdf/Boiler%20Erector%20Registration.pdf http://industries.cg.gov.in/boiler/pdf/Boiler%20Erector%20Renewal.pdf Details
29

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer to the attached PDF and URL for validation. Details
30

Publish information about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View URL As per the clarification sought by DIPP, the details of internal processing within the department after the application is submitted online has been provided in the website. Please refer the URL for evaluation. Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached PDF for evaluation. Timeline for registration and renewal is mandated through Lok Sewa Guarantee Act (Public Service Delivery Guarantee Act of the State). Please refer Sr. No. 1(3) as highlighted in page no. 1 of the PDF. Details
32

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Please refer to attached PDF and given URL for validation Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Details
34

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached PDF and URL provided for evaluation Details
35

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Please refer to the detailed response attached and provided URL for evaluation. Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached copy of Lok Sewa Guarantee Act. Timeline for registration and renewal under Shops & Establishment Act is mentioned in serial no.6 (page no. 3) of the PDF as highlighted Details
37

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Please refer to attached PDF and given URL for validation Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Please refer attached PDF for evaluation. Details
40

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View URL As per the clarification sought by DIPP, the details of internal processing within the department after the application is submitted online has been provided in the website. Please refer the URL for evaluation. Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached copy of Lok Sewa Guarantee Act. timeline for Registration under provision of The Contracts Labour (Regulation and Abolition) Act, 1970 is defined in Sr. No. 1(3) as highlighted in Page no.1 of the PDF. Details
42

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Please refer attached PDF and URL for evaluation Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Please refer page no. 14 to 16 where step-wise process to download final approved certificate is provided. Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached PDF and URL for evaluation. Details
45

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View URL As per the clarification sought by DIPP, the details of internal processing within the department after the application is submitted online has been provided in the website. Please refer the URL for evaluation. Details
46

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached PDF for evaluation. Timeline for approval of complete application is mandated through Lok Sewa Guarantee Act (Public Service Delivery Guarantee Act of the State). Please refer Sr. No. 1(7) as highlighted in page no. 2 of the PDF. Details
47

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link and attached PDF for validation. Details
48

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Details
49

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached PDF and URL provided for evaluation Details
50

Publish information on about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View URL Please refer URL provided for evaluation. Details
51

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer the attached copy of Lok Sewa Guarantee Act of the State. Timeline for approval of complete application is highlighted in the PDF. Details
52

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details
53

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Please refer page number 16 and 17 of the User manual where step wise process to download certificate is given along with sample certificate. Details
54

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached PDF and URL for evaluation. Details
55

Establish a specialized division/bench under the High Court to hear commercial disputes

Approved View File We had the first in the country. Details
56

Establish specialized commercial courts (in major towns/cluster of district so as to cover the whole State) to hear and resolve the commercial disputes

Approved View File Order attached for coverage of entire State. Details
57

Ensure at least 90% of the vacancies in specialized Commercial courts been filled up

Approved View File As per the clarification sought by DIPP please find attached the letter issued by the Law and Legislative affairs department of Government of Chhattisgarh highlighting that the state has a Commercial Court at Naya Raipur having jurisdiction over the entire state of Chhattisgarh and has been functioning since June 2016 with 100% posts filled up and a copy of the order for establishment of Commercial Court at Naya Raipur with effect from 15/06/2016 Details
58

Ensure that the time standards for commercial disputes are adhered for the following key court events:  
i.    First hearing; 
ii.    Filing of the statement of defense; 
iii.    Completion of the evidence period;
iv.    Filing of testimony by expert; and 
v.    Submission of the final judgment

Approved View File CPC is applicable to Commercial courts. Time limits for various events are specified. Details
59

Limit the maximum number of adjournments that can be granted in commercial disputes

Approved View File CHAPTER VI Section 16(2) specifies that Code of Civil Procedure 1908 shall be applicable to Commercial Courts. Thus the limits in the Order XVII Rule 1 (a) (b) (c) (d) of the Code of Civil Procedures, 1908 that limit the grant of the adjournments in a civil trial to unforeseen and exceptional circumstances is applicable to the Commercial Court in Chhattisgarh. Details
60

Limit the adjournments to unforeseen and exceptional circumstances

Approved View File Online systems to monitor/record/track/view adjournments available. Legislative barriers to adjournments available in Act. Details
61

Merge payment of court fees and process fees into a single transaction/procedure

Approved View File There is only one fee. This can be paid through Stock Holding Corporation. Details
62

Publish model commercial contract templates in public domain in downloadable and editable format along with instructions to use them

Approved View URL Details
63

Design and implement a system that allows e-filing for commercial disputes in Commercial courts

Approved View File Details
64

Design and implement a system that allows issuance of e-summons for commercial disputes in Commercial courts

Approved View File View URL As per the clarification sought by DIPP please find attached screenshots of the user flow for issuing of e-summons from the Chhattisgarh Commercial Court portal and a copy of Chhattisgarh Courts Services of Processes by Courier, Fax and Electronic Mail Service (Civil proceedings) rules 2017 for issuance of e-summons regarding Civil proceedings including Commercial disputes Details
65

Design and implement a system that allows publishing of e-cause lists for commercial disputes in Commercial courts

Approved View File View URL Cases available, along with summary record of proceedings on each date. Details
66

Design and implement a system that allows e-payment of court fees and process fees for Commercial disputes in Commercial courts

Approved View File The same has been merged. The merged Court/Process fee is payable online. Details
67

Design and implement a system that allows issuance of digitally signed court orders in Commercial courts

Approved View File Details
68

Digitize land transaction deeds of last 2 years at all sub-registrar offices and make the same available on an online system

Approved View File View URL Have added screenshots of old deeds from special login. The State has digitized not only Land but all Registration deeds except Wills. Details
69

Digitize land records of last 2 years at all land records offices and publish the updated land records online in public domain

Approved View File View URL As per clarification sought by DIPP, please find attached the State Response for urban and rural areas details have been mentioned in page number 3 to 7. The land records are been updated on real time basis in the past 2 year record have also been incorporated. Screenshots demonstrating the change of ownership taken place between 2008-2016 have been provided on the attached PDF. Please refer to page number 8 to 11. Details
70

Digitize land records of last 2 years at local municipality office and publish the updated land records online in public domain

Approved View File View URL Please refer attached PDF and URL for validation Details
71

Digitize Property tax payment records of last 2 years with a functionality to view balance payments at all local municipality offices and publish the updated records online in public domain

Approved View File View URL Please refer attached PDF and URL for evaluation. Sample property ID CGRJN0028401000, CGRJN0029383000, CGRJN0028401000 Details
72

Digitize cadastral maps of all rural areas in the state

Approved View File User manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to the document. Details
73

Integrate last 2 years data at all sub-registrar offices, all land records offices and all local municipality offices to facilitate property wise mapping of transactions

Approved View File In Chhattisgarh a robust system has been developed wherein last two years data at all sub registrar offices SR EPanjeeyan Portal, all land records offices Land Record database Patwari Bhuiyan and all local municipality offices Property tax information system PTIS have been integrated to facilitate property wise mapping of transactions Please refer to the attachment for screenshots of the system Details
74

Ensure that statistics of land disputes is maintained in land record offices and also, ensure to publish list of current disputes in public domain

Approved View File View URL As per clarification sought by DIPP, Department of Land records is maintaining the detailed statistics of land disputes in all land record offices of the state and also publishing the list of current disputes in public domain for citizens to refer. Please refer manual from page number 2 to 8. Details
75

Integrate all sub-registrar offices with PAN and Aadhar data to create a State level database to verify the accuracy of documents

Approved View File Aadhar integrated. Details
76

Integrate land record databases with Judicial database (Revenue) to provide complete picture of current land disputes

Approved View File It is duly submitted that Revenue department in Chhattisgarh has developed an integrated system wherein land record databases are integrated with Judicial database (Revenue) to provide complete picture of current land disputes. It may be noted that User can view the current status of the encumbrance of respective land parcel in the Bhuiyan portal and the evidence that revenue disputes are visible as encumbrances within the land record is highlighted in Annexure 1 & Annexure 2 below. Details
77

Integrate the mutation process with the registration process and allow intimation of mutation as soon as the deed is registered

Approved View File As per clarification sought by DIPP, please refer the document from page number 2 to 11. Details
78

Publish information about the procedure and a comprehensive list of documents required for property registration on the Department`s web site

Approved View URL Available on epanjeeyan.cg.gov.in under epanjiyan User Guide Details
79

Provide model deed templates for sale, gift, lease, mortgage and rent in downloadable and editable format along with instructions to use them

Approved View File View URL As per clarification sought by DIPP, the format of deed templates for the deeds is in PDF as well as in word format (please refer to page number 3) and it is available on the website and it is user-friendly with a facility to download and is editable so that details can be filled in the template and can be downloaded from the web portal without the requirement of Login In. The instructions for using the Deed Template is also available on the web portal. Details
80

Design and implement a system that allows online application and payment for submission and verification of document and mandate that all applications are submitted online and mandate that all applications are submitted online

Approved View File Details
81

The online system should have the facility of auto calculation of the applicable fee and stamp duty as per the valuation of the property

Approved View URL There is online facility to check registration duty and stamp duty based on various parameters. Details
82

The online system should have the facility of auto generation of appointment (date and time) on making the required payment online at respective SRO offices

Approved View File Also has the option to edit the appointment. Details
83

The registration of the transaction deed to be provided to related parties on the same day of appointment

Approved View File It is submitted that in Chhattisgarh registration of the transaction deed is provided to related parties on the same day of appointment Please refer to the attached document for screenshots of the system and notification highlighting the same Details
84

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL clear cache, Ctrl&F5, reopen. Details
85

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for document registration and mutation of land

Approved View File Details
86

Institutionalize a Central Inspection System responsible for undertaking compliance inspections of the departments concerned

Approved View File View URL Please refer to the attached detailed response (containing the screen shots of system functionalities) from the State. Relevant orders have also been annexed. Details
87

Design and develop an online inspection system for scheduling of inspections

Approved View File View URL Please refer attached PDF and URL for evaluation Details
88

Ensure that the selection of establishments for inspection is done using computerized risk assessment and allocation of inspectors is undertaken under the Central Inspection System

Approved View File Please refer attached detailed response along with screen shots showing the functionality of Central Inspection Agency of Chhattisgarh. Details
89

Differentiate compliance inspection requirements based on risk profile (such as High, Medium and Low risk) of industries under all the labour laws

Approved View URL Details
90

Exempt low risk industries with a history of satisfactory compliance from labour compliance inspections, or allow self-certification in lieu of conducting physical inspections under all the Labour laws

Approved View File low risk industries with a history of satisfactory compliance are exempted from labour compliance inspections and self-certification is required from such units. Please refer the submitted file for evaluation. Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File View URL State has provision for Single Site inspection for all mentioned acts. Relevant notification for the same has been attached in response, Relevant attachment mandating the reform is being provided against response. Details
92

Differentiate compliance inspection requirements based on industry pollution categorization such as Red, Amber(Orange), and Green under all environment/pollution laws

Approved View URL Please refer page number 3 of the user manual as provided on the department website. Industries of White and Green category are exempted from compliance inspection. Details
93

Allow third party certifications instead of Departmental inspections under all the labour and environment/pollution laws for medium risk industries

Approved View File Chhattisgarh wishes to submit that Labour Department allows third-party certification for medium risk industries vide notification number 731/676/2016/16, dated 30-03-2016. Chhattisgarh Environment Conservation Board allows third party certification from annual routine inspection for medium risk/orange category industries under all pollution laws through order No.1831/TS/CECB/2016, dated 25-06-2016. Both the orders are attached Details
94

Exempt Green industries with a history of satisfactory compliance from environmental compliance inspection, or allow self-certification (in lieu of conducting physical inspections)

Approved View File View URL Green industries are exempted from compliance inspection vide order dated 19.01.2016. Please refer attached copy of order for evaluation. Details
100

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
101

Design and implement a computerized system for identifying building/area that needs to be inspected based on risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Please refer the attached order copy which mandates the submission of inspection report within 48 hours. Details
103

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
104

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
105

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File Government of Chhattisgarh has clearly defined the inspection procedure and checklist. Details
106

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File As per, clarification sought by DIPP. Please find attached Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details
108

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File As per clarification sought by DIPP, please find step-wise user walk through The highlighted inspection report dated 14/12/2015 & 10/11/2014 (past two years records are available for download). Details
109

Design and implement a system for computerized allocation of inspectors

Approved View File View URL As per clarification sought by DIPP, link is working and for computerization allocation of inspectors please refer from page number from 8 to 13. Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Mandated through notification that same inspector will not inspect the same establishment twice consecutively Details
111

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
112

Design and implement a computerized system for identifying building/area that need to be inspected based on risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Please refer the attached order which mandates the submission of inspection report within 48 hours Details
114

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
115

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation Details
116

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
117

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
119

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
120

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
122

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
123

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
125

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
126

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
128

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
129

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
131

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
132

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
134

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
135

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
137

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
138

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
140

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
141

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
143

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
144

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
146

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
147

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
149

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
150

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
152

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
153

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
154

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
155

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL As per the clarification raised by DIPP please find attached 2 Inspection reports of Payment of Gratuity from 2013 Details
156

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
158

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
159

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 48 hours is mandated vide order dated 30.03.2016. Please refer the attached PDF and URL for evaluation. Details
161

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached PDF and URL for evaluation Details
162

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View URL Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Please refer to the link provided. Links for inspection checklist are also given on the inspection manual (Page n. 10). Details
165

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Step-wise procedure is given on page number 4. Functionality of the system is explained on page number 5 to 7. Please refer to given link for validation. Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Chhattisgarh Environment Conservation Board had mandated to submit inspection report within 48 hours vide its order dated 19.01.2016. As per clarification sought by DIPP, relevant Acts have been mentioned in the revised order dated 24.10.2017. Also, the timeline to submit inspection report has been reduced to 24 hours. Please refer to the attached copy of order for evaluation Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached detailed response from the State and provided URL for evaluation. Details
168

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Mandated vide order dated 19.01.2016 Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL Details
171

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Step-wise procedure is given on page number 4. Functionality of the system is explained on page number 5 to 7. Please refer to given link for validation. Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Chhattisgarh Environment Conservation Board had mandated to submit inspection report within 48 hours vide its order dated 19.01.2016. As per clarification sought by DIPP, relevant Acts have been mentioned in the revised order dated 24.10.2017. Also, the timeline to submit inspection report has been reduced to 24 hours. Please refer to the attached copy of order for evaluation Details
173

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Please refer attached detailed response along with the provided URL for evaluation. Details
174

Design and implement a system for computerized allocation of inspectors

Approved View URL Inspection Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View URL SIPB is the dedicated physical body/ bureau that functions as the sole point of contact for the purpose of setting up a business . Details
177

Ensure that the single window agency has been set up through a legislation

Approved View File View URL Please find attached notification and link of CHHATTISGARH AUDYOGIK NIVESH PROTSAHAN ADHINIYAM, 2002. Details
178

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for issuing all approvals being provided by single window agency

Approved View URL Details
179

Define clear timelines mandated through legislation or through notification under the Public Service Delivery Guarantee Act for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/sectoral policy in the State

Approved View File Details
180

Design and implement an online single window system with functionality for online application submission, payment and approvals and mandate that all applications are submitted online

Approved View File View URL Single window system (SIPB) has the functionality for online application, payment and approvals. Letter mandating online applications is attached. GO mandating the submission of all applications online is also attached. Please refer attached PDF for validation Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View File Please refer attached PDF for evaluation. Details
182

Ensure `Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Please refer provided link for evaluation. Registration under The Building and Other Construction Workers is being provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate. Details
183

Ensure `Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 (License of Contractor Establishment)` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s). User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided.Please refer to given link for validation. Details
184

Ensure `Registration under weights and measures, 1998` is provided as a service through the online single window system facilitating online application, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Registration under weights and measures, 1998 is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s). User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided.Please refer to given link for validation Details
185

Ensure `Consent to establish (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Consent to establish (under Water Act & Air Act) is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s), User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided.Please refer to given link for validation. Details
186

Ensure `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 18. Please refer to the link and document. Details
187

Ensure `Authorization under Hazardous Waste Rules` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 20. Please refer to the link and document. Details
188

Ensure `Registration under Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Registration under Shops and Establishments Act is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate Details
189

Ensure `Permission for engaging contractor for labour` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Permission for engaging contractor for labour is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s) User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
190

Ensure `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Factories license is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s) User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
191

Ensure `Factory building plan approval` (under the Factories Act, 1948) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 19. Please refer to the link and document. Details
192

Ensure `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 30. Please refer to the link and document. Details
193

Ensure `Change of land use` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 18. Please refer to the link and document. Details
195

Ensure `NOC from Fire Department` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL NOC for Fire Department is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s). User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
196

Ensure renewal of `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 12. Please refer to the link and document. Details
197

Ensure renewal under `Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 8. Please refer to the link and document. Details
198

Ensure renewal under `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL As per clarification sought by DIPP, the screenshot with regards to status/tracking of application is given in the user manual at page number 10. Please refer to the document. Details
199

Ensure renewal under `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View URL Registration under Boiler Act is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s) User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
200

Ensure `electricity connection` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View URL Electricity connection is provided as a service through the online single window system in a manner that allows online filing, payments, tracking of status, approvals User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
201

Ensure `water connection` provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View URL Water connection provided as a service through the online single window system in a manner that allows online filing, payments, tracking of status, approvals. User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link for validation. Details
202

Publish information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state

Approved View File Details
203

Ensure that incentives of all applicable industrial/sectoral policies are applied through a common form without the physical touch points

Approved View File User manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to the document. Details
204

Mandate that all queries/clarifications related to investor`s application are sought once and within 7 days of receiving the application

Approved View File Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View File Integrated with Single Window. Details
206

Ensure that incentives under Industrial/Sectoral Policy are provided as a service through the online single window system (for intent letter, sanction and disbursement) facilitating online application submission and tracking of status and approvals

Approved View File Details
207

Ensure information on land banks for industrial use is publicly available online at one place

Approved View File View URL Information on land banks earmarked for Industrial use are available online on the above mentioned web page. Please find below a screenshot of the portal Details
208

Design and implement a GIS system to provide details about the land earmarked for industrial use across the State

Approved View File View URL Details about land earmarked for Industrial use across the state are available online on the above mentioned web page. Please find below a screenshot of the portal Details
209

Ensure that the GIS system provides details about available infrastructure such as road, water, electrical substation and poles, proximity to National/State highways, Railway lines etc. for all industrial land banks of State

Approved View File View URL Details about the available Infrastructure is available on the GIS at the above mentioned web page. Please find below a screenshot of the GIS system with details about the available Infrastructure Details
210

Define objective criteria, applicable for all industrial land, for evaluating land allotment application for industrial use

Approved View File View URL Objective criteria, applicable for all industrial land, for evaluating land allotment application for industrial use are defined in the Chhattisgarh Udyogik Bhumi Prabhandan Niyam 2015. Please refer to the attached PDF and URL of the notification for evaluation. Details
211

Publish information about the procedure and a comprehensive list of documents required to be submitted for land allotment on the web site

Approved View File View URL Please find below a copy and screenshots of the User Manual with Information about the procedure and list of documents required for submitting the land allotment application through the online portal. As per the clarification sought by DIPP the departmental workflow for processing of application is available in the attached document Details
212

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for land allotment

Approved View URL Details
213

Design and implement a land allotment system that allows online application and payment without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Please provided link for the Online Module for granting allotment of Industrial Land. Please also refer to the attached PDF (reply from Chhattisgarh State on the clarification sought by DIPP) for evaluation. Details
214

Ensure that the system allows users to download the final signed land allotment certificate from the online portal

Approved View File View URL The user manual (mix of explanatory texts and screen shots) shows the feature of downloading the final approval certificate (Land allotment order) from the online system. Please refer to page no. 17 (Option to view and download land allotment letter) and page no. 23 (sample certificate)certificate is granted online after application approval and payment of requisite fees. Please refer attached PDF and URL. Details
215

Allow third parties to easily verify the land allotment certificates in the public domain

Approved View File View URL Please find above the link for the Online Module for verifying the Land allotment certificates in the public domain. Please find below the screenshot of the module for verifying the Land allotment certificates in the public domain Details
216

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDCs

Approved View File As per clarification sought by DIPP, the clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDCs is attached. Please refer to the document. Details
217

Enact a comprehensive uniform building code/building by-law applicable to the entire State

Approved View URL Chhattisgarh bhumi vikas niyam 1984 is applicable in the state. Please refer page 5 -1 (ii) Details
218

Ensure that the uniform building code/building by-law include provisions for risk-based classification of buildings

Approved View File Provision for risk based classification of buildings have implemented, Relevant notification is being provided against response which provide criteria for classification of Low risk,Medium risk and high risk in the buildings. Details
219

Ensure that the uniform building code/building by-law includes accreditation programs and clear responsibilities for professionals including architects and engineers engaged in the construction process

Approved View File State Building Codes have defined clear responsibilities and liabilities for professionals including architects and engineers engaged in the construction process. Chhattisgarh Bhumi vikas rules 1984, rule 26 provided for responsibilities and liabilities of professional, and relevant notification is also attached. Details
220

Define mandatory qualifications for architects and structural engineers in the uniform building by-law applicable in State

Approved View URL It is submitted here that in discussions with DIPP (on 18-03-2016 in Room No.47 of Udyog Bhavan) at Delhi, it was highlighted that there is no uniformity in empanelment and/or certification of contractors, either across Government departments or across States. Hence, we were informed by DIPP that so long as we address this reform to the extent of architects and structural engineers, this question would be considered as a Yes. Details
221

Develop legally valid master plans/zonal plans/land use plans for all urban areas and make it available online in public domain

Approved View URL State has valid master plan zonal plan for all urban areas .Relevant URL is being provided against response. Details
222

Establish a dedicated conflict resolution mechanism for land and construction permits

Approved View URL State has well defined conflict resolution mechanism in the Chhattisgarh bhumivikas rules 1984, section 13 provides for conflict resolution through appeal board for land and construction permits Details
223

Conduct a survey of all industrial areas of State and create a list of plots with trees and publish online a comprehensive information on type of trees

Approved View File View URL Please refer to the above the url of the tree cutting permission for Industrial lands it clearly states that It is to inform that trees are not available in any plot of Industrial Areas of CSIDC. Therefore Tree Cutting Permission is not applicable Also attached below is a copy of the order stating that there are no trees on any industrial land in the State Details
224

Publish online the detailed information on applicable replanting requirements for plots with varying tree populations

Approved View URL Details
225

Allow authorized architects to issue the completion certificate at all urban areas and IDCs, instead of requiring a separate completion certificate to be issued

Approved View File Please refer attached notification copy. Authorized Architects are allowed to issue completion certificate as per Bhumi Vikas Niyam (Which is applicable in the State of Chhattisgarh) Details
226

Implement a system to allow approval based on third party certification (during construction and/or completion stage, as applicable) of structural design and architectural drawings by authorized structural engineers and architects respectively across all urban areas and IDCs

Approved View File View URL Chhattisgarh Online Building planning management system BPMS has the functionality wherein Architects or Structural Engineers or Supervisors can register as Licensed Third party agencies Upon successful registration these Authorised licensed Third party agencies can submit system on BPMS building plan proposals along with Submission plan CAD drawings and Certificate of Structural design and other requisite documents for issuance of building plan approval based on Third party certification Details
227

Combine all affidavits & undertakings required to be submitted for obtaining the building plan approval into one affidavit/undertaking

Approved View URL Please refer provided URL of affidavit (which has been uploaded on department website under guidelines tab) All affidavits & undertakings required to be submitted for obtaining the building plan approval have been combined into one and no other affidavit is required. Details
228

Publish information about the procedure and a comprehensive list of documents including pre-construction and post-construction No Objection Certificates (NOCs), registrations and other mandatory State approvals (prior to plinth and pre - occupancy) on the web site

Approved View File Please refer attached PDF for evaluation Details
229

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation to grant construction permits including all required approvals; pre-construction, during construction and post construction

Approved View File Please refer attached copy of Lok Sewa Guarantee Act under which timelines have been defined to grant construction permits including all required approvals; pre-construction, during construction and post construction (highlighted in the PDF) Details
230

Mandate that a single, joint site inspection will be carried out by all concerned authorities such as Fire, Sewerage, Electricity, Labour (such as Factory license), Water Department and internal departments responsible for granting construction permits in urban areas and IDCs

Approved View URL Please refer provided order which mandates Single, joint site inspection by all concerned external and internal agencies for granting construction permits. It is applicable in the entire State of Chhattisgarh (all urban areas and IDCs) Details
231

Design and develop an online single window system for granting construction permits with following functionalities: 
i. A common integrated application for all internal and external agencies required to provide applicable NOCs/Approvals such as Fire Services, Water and Sewerage Department, Discoms, AAI, NMA, Forest, labour, Factory Directorate etc.
ii. Provision for making an online application with integrated payment without the need for a physical touch point for document submission and verification
iii. The system should allow auto scrutiny of building plans from compliance perspective according to the uniform building codes/building by-law using Auto DCR (or similar) software
iv. Ensure that the system issues digitally signed approved building plan within 30 days from the date of application
v. Provision for e-intimation to authorities of plinth level completion
vi. Provision for online issuance of certificate of inspections
vii. Provision for online common completion request form cum Occupancy Certificate Application with online payment
viii. Provision for online issuance of digitally signed occupancy cum completion certificate to the applicant

Approved View File View URL Please refer attached detailed response for evaluation Details
232

Define clear timelines mandated through legislation for sanctioning of building permits in 30 days

Approved View URL For Building Plan Approval 30 days Timeline is mandated in the chhattisgarh lok sewa guarantee Act. Details
233

Stipulate that construction permits are provided within 45 days: 
i. Building Plan approval is provided within 30 days
ii. Plinth Inspection is done within 7 days of intimation
iii. Final completion/occupancy certificate is provided within 8 days ( 7 days for inspection + 1day for issuing the certificate)

Approved View File View URL Please refer attached PDF (Copy of Lok Sewa Guarantee Act) in which relevant timelines are highlighted in yellow. Details
234

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached document and URL for evaluation. Details
235

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL Details
236

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
237

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File As per clarification sought by DIPP, please find attached detailed response from the state. Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View URL Please refer page no. 20 and 21 of the provided evidence (user manual), where step wise process to download final approved certificate is provided. Sample certificate is provided on the page no. 27 of the user manual. Details
239

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Approval certificates can be verified in the public domain. Details
240

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL As per the clarification sought by DIPP to re-submit the evidence providing step by step details of the process within the department once the application is submitted till approval is granted and comprehensive list of documents to be attached along with the online application for availing Tree transit permit Details
241

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Timeline for granting Tree Transit permit has been clearly defined as 30 days under the Chhattisgarh Lok sewa guarantee adhiniyam 2011. Please find attached an image of the Notification defining timeline for granting Tree Transit permit and screenshot of the portal highlighting the same Details
242

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Comprehensive system for granting Tree transit permit online with the facility for online application submission, payment, tracking and monitoring without the need for a physical touch point has been implemented and deployed on the mentioned website link. Please find attached the user manual highlighting all the above mentioned functionalities and the detail user flow Details
243

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Users can download the final Tree Transit from the above mentioned website portal by providing their TP & Mobile Number. Please find below the screenshots for downloading the final Tree Transit permit through the online portal. Details
244

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third parties can easily verify an already issued Tree Transit from the above mentioned website portal. Please find attached the screenshots for the online portal to verify an already issued Tree Transit permit Details
245

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Please refer attached PDF and URL. Fire NOC is an integrated part of Online Building Plan Approval system of Chhattisgarh. Information about the procedure and a comprehensive list of documents is given on the submitted URL. Please refer attached PDF and the URL provided for evaluation. Details
246

Define clear timelines mandated through legislation for approval of application

Approved View File View URL Please refer attached PDF and URL for evaluation. Fire NOC is an integrated part of Online Building Plan Approval System of Chhattisgarh. Timeline for building plan approval is defined under Lok Sewa Guarantee Act of the State. Please refer the URL of Timeline under Lok Sewa Guarantee Act Details
247

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Please refer to the attached detailed response from Chhattisgarh. URL for detailed user manual is also provided. Details
248

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL Please refer attached PDF and URL for evaluation. Fire NOC is an integrated part of Online Building Plan Approval System of Chhattisgarh. User Manual (Mix of screen shots and explanatory texts) demonstrates the step wise process to download the approval certificate. Please refer the URL of the User Manual (Refer Page no. 55 of the user manual) Details
249

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer attached PDF and URL for evaluation. Fire NOC is an integrated part of Online Building Plan Approval System of Chhattisgarh. User walk-through (Mix of screen shots and explanatory texts) demonstrates the step wise process to verify the approval certificate in the public domain. Please use Proposal Number 1422 (Bilaspur Municipal Corporation) for evaluation. Details
250

Notify a list of white category industries, which are exempted from taking clearances from State pollution control board

Approved View File View URL Please refer the attached file for evaluation Details
251

Allow for auto-renewal of Consent to Establish (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File Please refer the attached order issued on 30.08.2017 which mandates for auto renewal of consent based on self-certification so as to ensure that majority of establishments use this provision. Establishments which have partially complied with conditions also can apply for self-certification after submitting the required bank guarantee. Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File Please refer the attached order issued on 30.08.2017 which mandates for auto renewal of consent based on self-certification so as to ensure that majority of establishments use this provision. Establishments which have partially complied with conditions also can apply for self-certification after submitting the required bank guarantee. Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View File Details
255

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL Details
256

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer page number 9, 10, 19 and 21 of the attached PDF for evaluation. Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link and attached PDF for validation. Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View URL Please refer page no. 11 and 12 of the user manual where step wise process for downloading final approved certificate is provided. Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Approval certificates can be verified in the public domain. Certificates can be searched using Application ID/ Industry Name or using other criterias such as date range, industry type etc. Please refer to the given PDF and URL for evaluation. Sample application ID: 265609 Details
260

Publish information about the procedure and a comprehensive list of all documents required on the Department`s web site

Approved View URL Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached file for evaluation Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link and attached PDF for validation. Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View URL Please refer page no. 11 of the user manual where step wise process for downloading final approved certificate is provided. Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Please refer the attached PDF and URL for evaluation. Use application ID 504950 Details
265

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL Details
266

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached file for evaluation Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link and attached PDF for validation Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View URL Please refer page no. 15 and 16 of the user manual where step wise process to download final approved certificate is provided. Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL Approval certificates can be verified in the public domain. Certificates can be searched using Application ID/ Industry Name or using other criterias such as date range, industry type etc. Please refer to the given URL for evaluation Details
270

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL Details
271

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached PDF for evaluation Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link and attached PDF for validation. Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View URL Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Approval certificates can be verified in the public domain. Certificates can be searched using Application ID/ Industry Name or using other criterias such as date range, industry type etc. Please refer to the given PDF and URL for evaluation. Sample ID: 363252 Details
275

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View URL Details
276

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Please refer attached PDF for evaluation Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL User Manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to given link and attached PDF for validation. Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View URL Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Approval certificates can be verified in the public domain. Certificates can be searched using Application ID/ Industry Name or using other criterias such as date range, industry type etc. Please refer to the given PDF and URL for evaluation. Sample application ID: 265173 Details
280

Ensure that DisComs uses automated tools to monitor outages in all Industrial areas of State

Approved View File State has implemented an alternative mechanism for monitoring outages and service restoration and the submitted file has details of the process. Details
281

Ensure that DisComs uses automated tools for service restoration in all Industrial areas of State

Approved View File State has implemented an alternative mechanism for monitoring outages and service restoration and the submitted file has details of the process. Details
282

Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain

Approved View URL D5 reports pertain to SAIDI SAIFI Details
283

Ensure that total outage cap is fixed by regulator for a quarter/year and the Discoms compensates customers for outages that go over the fixed cap

Approved View URL The State has only one DISCOM so it applies to the whole State. Gazette notification for the same is here http://www.cserc.gov.in/admin/upload_regulation/071717_080328_.pdf Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View URL When tariff are revised same is made available on the website at the time of its issuance and well before it becomes applicable. The same is published in the daily newspapers. Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View URL Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View File File contains proof of majority use as well as Answer submitted last time as proof for allowing Third party inspection. Details
287

Ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and ensure these charges (demand note) is generated through the online system

Approved View File Details
289

Stipulate that charged electrical connections (up to 150 KVA) is provided within Seven days (where no `Right of Way` (RoW) is required) and in Fifteen days where RoW is required from concerned agencies

Approved View File Details
290

Design and develop an online system for granting road cutting permissions in a manner that it allows online application submission, payment, document submission and approvals.

Approved View File View URL A comprehensive online system for granting road cutting permission with the facility for online application submission, payment, document submission and approvals is available on the above mentioned URL Details
291

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application for granting `Right of Way` (RoW) permission

Approved View File As per the DIPP clarification Evidence review. This may be approved, please let us know if anything else is required from our end. Details
292

Allow third parties to easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain

Approved View URL Numbers: 1000607636 ; 1000607656 Details
293

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Please find below a copy of the screenshots of the user manual with information about procedure and list off documents on page 3 required for submitting the application Details
294

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File As per clarification sought by DIPP, clear timelines have been notified under Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application. Details
295

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Please refer page no. 8 to 24, 34 to 43, 45 and 46 of the user manual (mix of screenshots and explanatory text) showing functionality of the system has been provided. Please refer to the document. Details
296

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved