header Image
ODISHA
Implementation Percentage
82.38%

YES
304
NO
65
N/A
3
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
1

Mandate online filing of single integrated return and applicable payments under all Labour Laws

Approved View File The online filing of single integrated return and applicable payments under all Labour Laws is reflected in the online system from page 4 to 11 of the shared file. The mandate for the same is shared in page number 14, 15 and 16. The format for Common Annual Returns is also shared in page number 22, 23 and 24 of the shared file. Details
2

Introduce a provision for self-certification /third party certification for boilers during use u/s 34(3) of the Boilers Act, 1923, by persons having requisite qualification and experience

Approved View File Self-certification of boilers has been introduced vide notification no. 4879. Details
3

Introduce a provision for issuing Factory License and all subsequent renewals with validity of 10 years or more

Approved View File The state has already provided the renewal of factory license with 10 years validity. Two sample licenses are attached for reference. Details
4

Eliminate the requirement of inspection prior to registration under the Shops and Establishment Act and ensure that the registration is granted within one day from the date of application

Approved View File Order number 6404 notifies elimination of requirement of inspection prior to registration under shops and establishment act and ensuring grant of registration certificate within one day of application. Details
5

Publish information about the procedure and comprehensive list of documents on the Department`s web site

Approved View URL The required information on procedure and comprehensive list of documents to be submitted is available under the shared URL. Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL The mandated clear timelines are under the service number 156 under the shared URL. Details
7

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 13.The file shows relevant functionality and application flow Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution,shown on pg 1-5.Investors can fill and submit the application form online and pay the associated fees online. Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP as shown in pg 9. During the entire process, the applicant can track the status of application.The file shows relevant functionality and application flow Details
9

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The shared URL allows third parties to easily verify approval certificates in the public domain of the last two years. The uploaded document has screen shot of the web page from where the final signed approval certificate of past year has been downloaded. Details
10

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Approval of factory plan & permission to construct/extend/or take into use any building as a factory under the Factories Act has been integrated with the eBiz portal available to the investors as an online system. The file shared has end to end application process & complete process flow of the application. The procedure is on pages 20 & 21 of the User Manual.The attachment file has list of document which has been highlighted. The list of documents is also available in the given URL. Details
11

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL The mandated clear timelines for approval are available under the shared URL with services number 152, 153 and 154. Details
12

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 13.The file shows relevant functionality and application flow Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution,shown on pg 1-5.Investors can fill and submit the application form online and pay the associated fees online. Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP as shown in pg 9. During the entire process, the applicant can track the status of application.The file shows relevant functionality and application flow Details
14

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The shared URL allows third parties to easily verify approval certificates in the public domain. The screeshots given in the shared document shows how a third party can view the certificates. Details
15

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL This service is provided through the Single Window Portal of Government of Odisha. A User Manual has been provided on the shared URL to facilitate the investor, which is also being attached here for ready reference. The procedure covering applicable steps for approval, highlighting the movement of application in the form of a process map is provided on page 18. The list of the documents that need to be submitted as part of the application are on Page 4 of the attached user manual. Details
16

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL In the State of Odisha the renewal under Boilers Act entails the Inspection of Boilers and issue of provisional order to operate. This is carried out every 12 months. The clear timelines for the same is available under service number 158 of 15 days. The same is also available under the shared URL. Details
17

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 13.The file shows relevant functionality and application flow Details
18

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The service has been integrated with the eBiz portal. The shared URL contains the video showcasing the functionalities of the eBiz portal. The shared document contains the screen shots for downloading the final signed approval certificate. Details
19

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The system under the shared URL allows third parties to easily verify approval certificates in public domain. The screen shots of the process are available under the shared document. Details
20

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View URL The required information on procedure and comprehensive list of documents to be submitted is available under the shared URL. Details
21

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File The shared file shows the timeline which has been mandated in ORTPS Act and is highlighted in page 25. Details
22

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File The screenshots showing the payment details is in page number fourteen to sixteen The service is provided online through Single Window Portal as mandated through a resolution Investors can fill and submit the application form online and pay the associated fees online Once the application is processed by the Department the approval is also provided online and the applicant can download the same from the SWP During the entire process the applicant can track the status of application Details
23

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online. Once the application is processed by the Department,the approval is also provided online and the applicant can download the same from the SWP as shown in pg 9.During the entire process, the applicant can track the status of application.The file shows relevant functionality and application flow Details
24

Allow third parties to easily verify the approval certificates in the public domain

Approved View File The attached file has the screenshots where one can avail the certificates of the prescribed service in the public domain. Details
25

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL This service is provided through the Single Window Portal of Government of Odisha. A User Manual has been provided on the shared URL to facilitate the investor, which is also being attached here for ready reference. The procedure covering applicable steps for approval, highlighting the movement of application in the form of a process map is provided on page 19. The list of the documents that need to be submitted as part of the application are on Page 3 of the attached user manual. Details
26

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File The shared file shows the timeline which has been mandated in ORTPS Act and is highlighted in page 25. Details
27

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The screenshots showing the payment details is in page number fourteen to sixteen The service is provided online through Single Window Portal as mandated through a resolution Investors can fill and submit the application form online and pay the associated fees online Once the application is processed by the Department the approval is also provided online and the applicant can download the same from the SWP During the entire process the applicant can track the status of application Details
28

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution,shown on pg 1-5.Investors can fill and submit the application form online and pay the associated fees online. Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP as shown in pg 9. During the entire process, the applicant can track the status of application.The file shows relevant functionality and application flow Details
29

Allow third parties to easily verify the approval certificates in the public domain

Approved View File The attached file has the screenshots where one can avail the certificates of the prescribed service in the public domain Details
30

Publish information about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL This service is provided through the Single Window Portal of Government of Odisha. A User Manual has been provided on the shared URL to facilitate the investor, which is also being attached here for ready reference. The procedure covering applicable steps for approval, highlighting the movement of application in the form of a process map is provided on page 17. The list of the documents that need to be submitted as part of the application are on Page 3 of the attached user manual. Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL The mandated clear timelines are for this service are available under the shared URL with service number 148. Details
32

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5.Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 13.The file shows relevant functionality and application flow Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution,shown on pg 1-5.Investors can fill and submit the application form online and pay the associated fees online. Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP as shown in pg 9. During the entire process, the applicant can track the status of application.The file shows relevant functionality and application flow Details
34

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The system to easily verify approval certificates in the public domain is available under the shared URL. The screenshots showing the steps and process are available in the shared document. Details
35

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL This service is provided through the Single Window Portal of Government of Odisha. A User Manual has been provided on the shared URL to facilitate the investor, which is also being attached here for ready reference. The procedure covering applicable steps for approval, highlighting the movement of application in the form of a process map is provided on page 17. The list of the documents that need to be submitted as part of the application are on Page 3 of the attached user manual. Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL The mandated clear timelines are available in the shared URL under the service number 144. Details
37

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 13.The file shows relevant functionality and application flow Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5.Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP as shown in pg 9. During the entire process, the applicant can track the status of application.The file shows relevant functionality and application flow Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The system to easily verify approval certificates in the public domain is available under the shared URL. The screenshots showing the steps and process are available in the shared document. Details
40

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL This service is provided through the Single Window Portal of Government of Odisha. A User Manual has been provided on the shared URL to facilitate the investor, which is also being attached here for ready reference. The procedure covering applicable steps for approval, highlighting the movement of application in the form of a process map is provided on page 17. The list of the documents that need to be submitted as part of the application are on Page 4 of the attached user manual Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL The mandated clear timelines are available in the shared URL under the service number 148. Details
42

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 13.The file shows relevant functionality and application flow Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department,the approval is also provided online and the applicant can download the same from the SWP as shown in pg 9. During the entire process, the applicant can track the status of application.The file shows relevant functionality and application flow Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The system to easily verify approval certificates in the public domain is available under the shared URL. The screenshots showing the steps and process are available in the shared document. Details
45

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL This service is provided through the Single Window Portal of Government of Odisha. A User Manual has been provided on the shared URL to facilitate the investor, which is also being attached here for ready reference. The procedure covering applicable steps for approval, highlighting the movement of application in the form of a process map is provided on page 17. The list of the documents that need to be submitted as part of the application are on Page 4 of the attached user manual. Details
46

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL The mandated clear timelines are available in the shared URL under the service number 150. Details
47

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online. Once the application is processed by the Department,the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 13.The file shows relevant functionality and application flow Details
48

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution,shown on pg 1-5.Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP as shown in pg 9. During the entire process, the applicant can track the status of application. The file shows relevant functionality and application flow Details
49

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The system to easily verify approval certificates in the public domain is available under the shared URL. The screenshots showing the steps and process are available in the shared document. Details
50

Publish information on about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL This service is provided through the Single Window Portal of Government of Odisha. A User Manual has been provided on the shared URL to facilitate the investor, which is also being attached here for ready reference. The procedure covering applicable steps for approval, highlighting the movement of application in the form of a process map is provided on page 18. The list of the documents that need to be submitted as part of the application are on Page 4 of the attached user manual. Details
51

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View URL The mandated clear timelines are available in the shared URL under the service number 149 Details
52

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 13.The file shows relevant functionality and application flow Details
53

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution,shown on pg 1-5.Investors can fill and submit the application form online and pay the associated fees online. Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP as shown in pg 9. During the entire process, the applicant can track the status of application.The file shows relevant functionality and application flow Details
54

Allow third parties to easily verify the approval certificates in the public domain

Approved View File The attached file has the screenshots where one can avail the certificates of the prescribed service in the public domain. Details
56

Establish specialized commercial courts (in major towns/cluster of district so as to cover the whole State) to hear and resolve the commercial disputes

Approved View File The mandate to establish commercial courts to hear and resolve the commercial disputes is highlighted in the attached notification vide 12640. Details
58

Ensure that the time standards for commercial disputes are adhered for the following key court events:  
i.    First hearing; 
ii.    Filing of the statement of defense; 
iii.    Completion of the evidence period;
iv.    Filing of testimony by expert; and 
v.    Submission of the final judgment

Approved View File The amendments to the CPC by virtue of Commercial Courts Act prescribe that Court shall fix a case management hearing and shall fix the hearing to fix the timelines regarding the date of first hearing etc.While doing so,court has to ensure that the arguments are completed within 6 months of first court management date hearing.Order VIII Rule 1 CPC provides timelines for filing of Statement of defense.Order XX Rule 1 of CPC provide deadline for submission of final judgement.The same shall apply Details
59

Limit the maximum number of adjournments that can be granted in commercial disputes

Approved View File As per the attached notification, the commercial courts have been already constituted at the district level w.e.f. Oct 26, 2017. According to Order XVII Rule 1 of the Code of Civil Procedure, 1908 an adjournment can only be granted in exceptional circumstances and that the court may at any time during the stage of the suit adjourn the hearings for reasons to be recorded in writing, subject to a maximum of 3 adjournments being granted to a party during the hearing of the suit. Details
60

Limit the adjournments to unforeseen and exceptional circumstances

Approved View File As per the attached notification, the commercial courts have been already constituted at the district level wef Oct 26, 2017. According to Order XVII Rule 1 of the Code of Civil Procedure,1908 an adjournment can only be granted in exceptional circumstances and that the court may at any time during the stage of the suit adjourn the hearings for reasons to be recorded in writing, subject to a maximum of 3 adjournments being granted to a party during the hearing of the suit. Details
62

Publish model commercial contract templates in public domain in downloadable and editable format along with instructions to use them

Approved View File The shared file shows the series of screen shots which highlights the availability of contract templates in editable format.The instructions to use is also shown in page 2 of the shared file. Details
65

Design and implement a system that allows publishing of e-cause lists for commercial disputes in Commercial courts

Approved View File The commercial courts have been already constituted at the district level w.e.f Oct 26, 2017 as per notification no. 12640 attached in page number 1-3 of the attached file. e-cause lists are published as shown in the sample screenshots in page numbers 4 to 6. The sample screenshots are provided for District & Sessions Judge, Khurda at Bhubaneswar who is nominated as the Presiding Officer of Commercial Court at Bhubaneswar Details
68

Digitize land transaction deeds of last 2 years at all sub-registrar offices and make the same available on an online system

Approved View File The shared file shows the entire functionality of the land transaction deeds at the sub-register office and the land-ownership can also be determined when new transaction are initiated. Screenshots of few transactions from year 2015 to 2017 have been shown in page number 16-18. Details
71

Digitize Property tax payment records of last 2 years with a functionality to view balance payments at all local municipality offices and publish the updated records online in public domain

Approved View File The attached file shows the screenshots of the property tax payment status showing payment details of the last 2 years. Details
72

Digitize cadastral maps of all rural areas in the state

Approved View File View URL Cadastal maps of all rural areas in the state has been digitised and made available in bhulekh online system.The screen shots of the system are in the uploaded file. Details
78

Publish information about the procedure and a comprehensive list of documents required for property registration on the Department`s web site

Approved View URL The required information on procedure and comprehensive list of documents to be submitted is available under the shared URL Details
79

Provide model deed templates for sale, gift, lease, mortgage and rent in downloadable and editable format along with instructions to use them

Approved View File View URL The shared file has screenshots of the model deeds - sale, gift, lease, mortgage and rent. The deeds can be downloaded and edited. Details
80

Design and implement a system that allows online application and payment for submission and verification of document and mandate that all applications are submitted online and mandate that all applications are submitted online

Approved View File In the shared file the screen shots of the entire functionality of the Property Registration has been shown. The last page contains the document which mandates that it will be submitted online. Details
81

The online system should have the facility of auto calculation of the applicable fee and stamp duty as per the valuation of the property

Approved View URL The URL has the facility of auto calculation for applicable fee and stamp duty as per the valuation of the property. Details
82

The online system should have the facility of auto generation of appointment (date and time) on making the required payment online at respective SRO offices

Approved View File The online system has the facility for auto generation of appointment the screenshots of the functionality has been shared in the file and it has been highlighted at page 11. Details
83

The registration of the transaction deed to be provided to related parties on the same day of appointment

Approved View File The shared file has screenshots of the entire functionality of the transaction deed being provided to related parties on the same day. The presentation dates have to be chosen by the party and then it is approved by SR or DSR as highlighted at page twelve. The person has to be present on the date for verification of PAN & AADHAR as shown in page fifteen. After verification the document can be downloaded as shown at page seventeen. The notification mandating this is shown in page eighteen Details
84

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File The online system allows user to download the final approval certificate. The screenshots of the functionality has been shared in the file and it has been highlighted at page 19 and 20. Details
85

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for document registration and mutation of land

Approved View URL The time line for registration of a document is mentioned in the shared URL at point 20. The time line for disposal of uncontested mutation case is mentioned in the URL:http://www.igrodisha.gov.in/pdf/570_02_04_2013.pdf Details
86

Institutionalize a Central Inspection System responsible for undertaking compliance inspections of the departments concerned

Approved View URL The online portal for Central Inspection Framework undertakes compliance inspection of the departments .The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
87

Design and develop an online inspection system for scheduling of inspections

Approved View URL The online portal for Central Inspection Framework undertakes computerized allocation of inspectors automatically, ensuring randomness. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
89

Differentiate compliance inspection requirements based on risk profile (such as High, Medium and Low risk) of industries under all the labour laws

Approved View URL The risk criteria and compliance inspection requirements for Factories is defined under the shared URL based on manufacturing processes, raw materials used. Also under the tab Labour Directorate, under the heading optional inspections, the risk criteria under Labour laws is defined based on number and type of employees. This criteria is used to determine computerized inspection schedule of the industries. Details
90

Exempt low risk industries with a history of satisfactory compliance from labour compliance inspections, or allow self-certification in lieu of conducting physical inspections under all the Labour laws

Approved View URL The shared URL has the Voluntary Compliance scheme which allows self-certification for few industries under all Labour laws. The self-certification under Factories Act is available under the following URL: http://labour.odisha.gov.in/LED/Notification/2577.pdf Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File View URL Synchronized/joint- inspection has been notified by vide 3844 and 7317 where all the laws relating to Labour & ESI and Factories & Boilers Departments are covered in the pages 10 and 20. Details
92

Differentiate compliance inspection requirements based on industry pollution categorization such as Red, Amber(Orange), and Green under all environment/pollution laws

Approved View File View URL The shared URL and notification contains the compliance inspection requirements. Details
93

Allow third party certifications instead of Departmental inspections under all the labour and environment/pollution laws for medium risk industries

Approved View File The third party certification for various laws under Odisha Pollution Control Board, Factories and Labour Departments are at page 1, page 4 and page 5-6 respectively of the shared file. Details
94

Exempt Green industries with a history of satisfactory compliance from environmental compliance inspection, or allow self-certification (in lieu of conducting physical inspections)

Approved View File The attached file has the notification which exempts Green industries from environmental compliance inspection as shown in page 1 and 2. The format for self certification is also shown in page 6 and 7. Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Online submission of inspection reports is mandated within 24 hours vide order number 13061 Details
103

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File The step by step process to identify inspection reports on the portal is given from page 1-2. Also, the sample inspection reports for the last years is available from page 3-11. The year is also highlighted on the reports for reference. Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View File The notification stating inspection report to be uploaded online within 48 hours of inspection is attached for reference Details
108

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The attached file has the series of screenshots wherein one can view and download past inspection reports. The downloaded sample report is attached in page 3 and 4 of the shared file. Details
109

Design and implement a system for computerized allocation of inspectors

Approved View File The attached file has the screenshots of the system for computerized allocations of inspectors. Allocation of inspectors by Forest Dept. and Tahsildar are done in the online workspace provided to the officer. Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File The attached file mandates that the same inspector will not inspect the same establishment twice consecutively. Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Online submission of inspection reports is mandated within 24 hours vide order number 13061 Details
114

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File The step by step process to identify inspection reports on the portal is given from page 1-2. Also, the sample inspection reports for the last years is available from page 2-8. The year is also highlighted on the reports for reference. Details
116

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL This inspection has been integrated with the Central Inspection Framework of State of Odisha. The framework ensures the availability of SOPs and checklists on the inspection framework online portal in public domain, to ensure transparency in inspections. The shared URL details the same. 4192 inspections have already been undertaken utilizing this framework and the online portal, as on 17 June 2017. Details
117

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The identification of establishment is done by the online portal using a computerized risk assessment framework automatically, based on the risk assessment framework of the Departments. The screenshots of the entire functionality is shared in the file and the risk criteria for inspection is also reflected in the online system which can be seen at page 4. The risk criteria has been highlighted and the inspection process in the Page No.8, 9 and 14 of the Labour Department. Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 24 hours is mandated vide Instruction no. 11108 and the Acts are highlighted at Annexure A of the shared file. Details
119

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The shared file has screenshots of the entire functionality.The online portal for Central Inspection Framework allows users to login, view and download the submitted inspection report. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
120

Design and implement a system for computerized allocation of inspectors

Approved View URL The online portal for Central Inspection Framework undertakes computerized allocation of inspectors automatically, ensuring randomness. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File The same inspector will not to inspect the same establishment twice consecutively is mandated vide Order no. 4952 Details
122

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL The shared URL contains the SOP. The detailed checklist can be found under the URL: http://cicg.investodisha.org/download/Checklist_for_inspection_of_2-cb-MAH_Factories.pdf and http://cicg.investodisha.org/download/Inspection_Report_Format_Checklis.pdf Details
123

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The identification of establishment is done by the online portal using a computerized risk assessment framework automatically, based on the risk assessment framework of the Departments. The screenshots of the entire functionality is shared in the file and the risk criteria for inspection is also reflected in the online system which can be seen at page 4. The risk criteria has been highlighted and the inspection process in the Page No.8, 11, 12 and 14 of the Department of Factories and Boilers Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Online submission of inspection report within 48 hours is mandated vide Instruction no. 7271 dated 26/09/2017 and the Act is highlighted on the shared file. Details
125

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The shared file has screenshots of the entire functionality. The online portal for Central Inspection Framework allows users to login, view and download the submitted inspection report. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
126

Design and implement a system for computerized allocation of inspectors

Approved View URL The online portal for Central Inspection Framework undertakes computerized allocation of inspectors automatically, ensuring randomness. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Vide notification number 10652, it is mandated that the same inspector will not inspect the same establishment twice consecutively. Details
128

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL This inspection has been integrated with the Central Inspection Framework of State of Odisha. The framework ensures the availability of SOPs and checklists on the inspection framework online portal in public domain, to ensure transparency in inspections. The shared URL contins the SOP. The detailed checklist can be found under the URL: http://cicg.investodisha.org/download/CHECKLIST_Labour_Department.pdf Details
129

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The identification of establishment is done by the online portal using a computerized risk assessment framework automatically, based on the risk assessment framework of the Departments. The screenshots of the entire functionality is shared in the file and the risk criteria for inspection is also reflected in the online system which can be seen at page 4. The risk criteria has been highlighted and the inspection process in the Page No.8, 9 and 14 of the Labour Department. Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 24 hours is mandated vide Instruction no. 11108 and the Acts are highlighted at Annexure A of the shared file. Details
131

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The shared file has screenshots of the entire functionality. The online portal for Central Inspection Framework allows users to login, view and download the submitted inspection report. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
132

Design and implement a system for computerized allocation of inspectors

Approved View URL The online portal for Central Inspection Framework undertakes computerized allocation of inspectors automatically, ensuring randomness. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File The same inspector will not to inspect the same establishment twice consecutively is mandated vide Order no. 4952 Details
134

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL This inspection has been integrated with the Central Inspection Framework of State of Odisha. The framework ensures the availability of SOPs and checklists on the inspection framework online portal in public domain, to ensure transparency in inspections. The shared URL contins the SOP. The detailed checklist can be found under the URL: http://cicg.investodisha.org/download/CHECKLIST_Labour_Department.pdf Details
135

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The identification of establishment is done by the online portal using a computerized risk assessment framework automatically, based on the risk assessment framework of the Departments. The screenshots of the entire functionality is shared in the file and the risk criteria for inspection is also reflected in the online system which can be seen at page 4. The risk criteria has been highlighted and the inspection process in the Page No.8, 9 and 14 of the Labour Department. Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Online submission of inspection report within 24 hours is mandated vide Instruction no. 11108 and the Acts are highlighted at Annexure A of the shared file. Details
137

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The shared file has screenshots of the entire functionality. The online portal for Central Inspection Framework allows users to login, view and download the submitted inspection report. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
138

Design and implement a system for computerized allocation of inspectors

Approved View URL The online portal for Central Inspection Framework undertakes computerized allocation of inspectors automatically, ensuring randomness. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File The same inspector will not to inspect the same establishment twice consecutively is mandated vide Order no. 4952 Details
140

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL This inspection has been integrated with the Central Inspection Framework of State of Odisha. The framework ensures the availability of SOPs and checklists on the inspection framework online portal in public domain, to ensure transparency in inspections. The shared URL contins the SOP. The detailed checklist can be found under the URL: http://cicg.investodisha.org/download/CHECKLIST_Labour_Department.pdf Details
141

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The identification of establishment is done by the online portal using a computerized risk assessment framework automatically, based on the risk assessment framework of the Departments. The screenshots of the entire functionality is shared in the file and the risk criteria for inspection is also reflected in the online system which can be seen at page 4. The risk criteria has been highlighted and the inspection process in the Page No.8, 9 and 14 of the Labour Department. Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Online submission of inspection report within 24 hours is mandated vide Instruction no. 11108 and the Acts are highlighted at Annexure A of the shared file. Details
143

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The shared file has screenshots of the entire functionality. The online portal for Central Inspection Framework allows users to login, view and download the submitted inspection report. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
144

Design and implement a system for computerized allocation of inspectors

Approved View URL The online portal for Central Inspection Framework undertakes computerized allocation of inspectors automatically, ensuring randomness. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File The same inspector will not to inspect the same establishment twice consecutively is mandated vide Order no. 4952 Details
146

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL This inspection has been integrated with the Central Inspection Framework of State of Odisha. The framework ensures the availability of SOPs and checklists on the inspection framework online portal in public domain, to ensure transparency in inspections. The shared URL contins the SOP. The detailed checklist can be found under the URL: http://cicg.investodisha.org/download/CHECKLIST_Labour_Department.pdf Details
147

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The identification of establishment is done by the online portal using a computerized risk assessment framework automatically, based on the risk assessment framework of the Departments. The screenshots of the entire functionality is shared in the file and the risk criteria for inspection is also reflected in the online system which can be seen at page 4. The risk criteria has been highlighted and the inspection process in the Page No.8, 9 and 14 of the Labour Department. Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Online submission of inspection report within 24 hours is mandated vide Instruction no. 11108 and the Acts are highlighted at Annexure A of the shared file. Details
149

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The shared file has screenshots of the entire functionality. The online portal for Central Inspection Framework allows users to login, view and download the submitted inspection report. The functionalities of Central Inspection Framework are shown in the video under the shared URL Details
150

Design and implement a system for computerized allocation of inspectors

Approved View URL The online portal for Central Inspection Framework undertakes computerized allocation of inspectors automatically, ensuring randomness. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File The same inspector will not to inspect the same establishment twice consecutively is mandated vide Order no. 4952 Details
152

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL This inspection has been integrated with the Central Inspection Framework of State of Odisha. The framework ensures the availability of SOPs and checklists on the inspection framework online portal in public domain, to ensure transparency in inspections. The shared URL contains the SOP. The detailed checklist can be found under the URL: http://cicg.investodisha.org/download/CHECKLIST_Labour_Department.pdf Details
153

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The identification of establishment is done by the online portal using a computerized risk assessment framework automatically, based on the risk assessment framework of the Departments. The screenshots of the entire functionality is shared in the file and the risk criteria for inspection is also reflected in the online system which can be seen at page 4. The risk criteria has been highlighted and the inspection process in the Page No.8, 9 and 14 of the Labour Department. Details
154

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Online submission of inspection report within 24 hours is mandated vide Instruction no. 11108 and the Acts are highlighted at Annexure A of the shared file. Details
155

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The shared file has screenshots of the entire functionality. The online portal for Central Inspection Framework allows users to login, view and download the submitted inspection report. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
156

Design and implement a system for computerized allocation of inspectors

Approved View URL The online portal for Central Inspection Framework undertakes computerized allocation of inspectors automatically, ensuring randomness. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File The same inspector will not to inspect the same establishment twice consecutively is mandated vide Order no. 4952 Details
158

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL This inspection has been integrated with the Central Inspection Framework of State of Odisha. The framework ensures the availability of SOPs and checklists on the inspection framework online portal in public domain, to ensure transparency in inspections. The shared URL contains the SOP. The detailed checklist can be found under the URL: http://cicg.investodisha.org/download/CHECKLIST_Labour_Department.pdf Details
159

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The identification of establishment is done by the online portal using a computerized risk assessment framework automatically, based on the risk assessment framework of the Departments. The screenshots of the entire functionality is shared in the file and the risk criteria for inspection is also reflected in the online system which can be seen at page 4. The risk criteria has been highlighted and the inspection process in the Page No.8, 9 and 14 of the Labour Department. Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Online submission of inspection report within 24 hours is mandated vide Instruction no. 11108 and the Acts are highlighted at Annexure A of the shared file. Details
161

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The shared file has screenshots of the entire functionality. The online portal for Central Inspection Framework allows users to login, view and download the submitted inspection report. The functionalities of Central Inspection Framework are shown in the video under the shared URL Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File The same inspector will not to inspect the same establishment twice consecutively is mandated vide Order no. 4952 Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL This inspection has been integrated with the Central Inspection Framework of State of Odisha. The framework ensures the availability of SOPs and checklists on the inspection framework online portal in public domain, to ensure transparency in inspections. The shared URL details the same. Details
165

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The identification of establishment is done by the online portal using a computerized risk assessment framework automatically, based on the risk assessment framework of the Departments. The functionalities of Central Inspection Framework are shown in the video under the shared URL. In the shared document the risk criteria has been highlighted and the inspection process in Page No.4,5,6,8,9 and 10 of the Odisha Pollution Control Bpard Department. Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Online submission of inspection report within 24 hours is mandated vide Instruction no. 7135 Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The shared file has screenshots of the entire functionality.The online portal for Central Inspection Framework allows users to login, view and download the submitted inspection report. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
168

Design and implement a system for computerized allocation of inspectors

Approved View URL The online portal for Central Inspection Framework undertakes computerized allocation of inspectors automatically, ensuring randomness. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File The same inspector will not to inspect the same establishment twice consecutively is mandated vide Instruction no. 3182. Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View URL This inspection has been integrated with the Central Inspection Framework of State of Odisha. The framework ensures the availability of SOPs and checklists on the inspection framework online portal in public domain, to ensure transparency in inspections. The shared URL details the same. 2864 inspections have already been undertaken utilizing this framework and the online portal, as on 19 June 2017. Details
171

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL The identification of establishment is done by the online portal using a computerized risk assessment framework automatically, based on the risk assessment framework of the Departments. The functionalities of Central Inspection Framework are shown in the video under the shared URL. In the shared document the risk criteria has been highlighted and the inspection process in Page No.4,5,6,8,9 and 10 of the Odisha Pollution Control Board Department. Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Online submission of inspection report within 24 hours is mandated vide Instruction no. 7135 and the Acts are highlighted at page 3 of the shared file. The Acts and Rules are available in the shared URL and in the screenshots shared in the uploaded file. Details
173

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL The online portal for Central Inspection Framework allows users to login, view and download the submitted inspection report. The functionalities of Central Inspection Framework are shown in the video under the shared URL. The shared file has screenshots of the entire functionality. Details
174

Design and implement a system for computerized allocation of inspectors

Approved View URL The online portal for Central Inspection Framework undertakes computerized allocation of inspectors automatically, ensuring randomness. The functionalities of Central Inspection Framework are shown in the video under the shared URL. Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File The same inspector will not to inspect the same establishment twice consecutively is mandated vide Instruction no. 3182 Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View File View URL The attached document shows the provision of a single window agency which is the sole point of contact for setting up business in Odisha. The document also highlights the key functions of the agency. Details
177

Ensure that the single window agency has been set up through a legislation

Approved View File The Odisha Industries (Facilitation) Act ensures the setting up of the Single window body Details
178

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for issuing all approvals being provided by single window agency

Approved View File The various services being provided by single window agency are listed at pages 4 & 5 of the shared file. The timelines are mentioned in Odisha Right To Public Service Act from page 6 of the shared file. Details
180

Design and implement an online single window system with functionality for online application submission, payment and approvals and mandate that all applications are submitted online

Approved View File View URL The notification mandating the online single system with the functionality for online application submission, payment and approvals is highlighted in page 2-6. The screenshots of the online system is provided in 7-13 of the attached file. The online system can also accessed via the shared URL Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View File View URL The notification for a common application form is highlighted in page 2 of the shared file. The same can be seen in the system via the screenshots in page number 9 and 10 in the shared file Details
182

Ensure `Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on page 1-5. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s). Details
183

Ensure `Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 (License of Contractor Establishment)` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s) Details
184

Ensure `Registration under weights and measures, 1998` is provided as a service through the online single window system facilitating online application, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s) Details
185

Ensure `Consent to establish (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 2-6. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s). The features for Consent to Establish Water Act, 1974 is in page 7. The features for Consent to Establish under the Air Act, 1981 is in page 28 Details
186

Ensure `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 2-6. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s). The features for Consent to Operate Water Act, 1974 is in page 7. The features for Consent to Operate under the Air Act, 1981 is in page 31 Details
187

Ensure `Authorization under Hazardous Waste Rules` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 2-6. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s). The features are highlighted in page 31 Details
188

Ensure `Registration under Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s). Details
189

Ensure `Permission for engaging contractor for labour` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s). Details
190

Ensure `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s) Details
191

Ensure `Factory building plan approval` (under the Factories Act, 1948) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s) Details
192

Ensure `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s) Details
193

Ensure `Change of land use` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s) Details
195

Ensure `NOC from Fire Department` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File As mentioned in the Single Window Portal Resolution in page 2, Point no.4, no information or document is sought twice. General applicant and project details will get autopopulated as mentioned in page 12,13,15,22 and only unique entries specific to the service must be filled by the user. Details
196

Ensure renewal of `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 2-6. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s). The features for Consent to Operate Water Act, 1974 is in page 7. The features for Consent to Operate under the Air Act, 1981 is in page 31 Details
197

Ensure renewal under `Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s) Details
198

Ensure renewal under `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s) Details
199

Ensure renewal under `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s) Details
200

Ensure `electricity connection` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s) Details
201

Ensure `water connection` provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 2-6. The portal facilitates in online application, submission, payments, tracking of status, approvals and issuance of the certificates (s) Details
202

Publish information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state

Approved View File View URL The online system has a provision for online application and tracking of status of approvals for availing incentives under Industrial Policy Resolution and other sectoral policies. The corresponding notification can be seen in page number 3 of the shared file. The shared URL has the User Manual for the service wherein one can see the document requirements, timelines and procedure in page number 2, 3 and 4 respectively. Details
204

Mandate that all queries/clarifications related to investor`s application are sought once and within 7 days of receiving the application

Approved View File In page number 2 and 10 of the attached file (Govt Resolution and Govt Notification of OIFA Act 2004 respectively) it is mandated that all queries/ clarifications related to investors application are sought once and within 7 days of receiving the application Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View File The Single Window System sends out SMS to the applicant as and when the application is submitted, query is raised & responded to and application is approved. This is shown in the page number 7, 9 11 and 14 respectively of the shared file. Details
206

Ensure that incentives under Industrial/Sectoral Policy are provided as a service through the online single window system (for intent letter, sanction and disbursement) facilitating online application submission and tracking of status and approvals

Approved View File The online system has a provision for online application and tracking of status of approvals for availing incentives under Industrial Policy Resolution and other sectoral policies. The corresponding notification can be seen in page number 3 of the shared file. The online application in the system is reflected in page number 11 and application can also be tracked as shown in the page number 16-21 of the shared file Details
208

Design and implement a GIS system to provide details about the land earmarked for industrial use across the State

Approved View URL Government of Odisha has developed the GO iPLUS Government of Odisha industrial Portal for Land Use and Services, a GIS based land bank system. The developed system is provides spatial relationship between clusters and other amenities providing the real time information. The system is available under the shared URL. Details
209

Ensure that the GIS system provides details about available infrastructure such as road, water, electrical substation and poles, proximity to National/State highways, Railway lines etc. for all industrial land banks of State

Approved View File View URL Government of Odisha has developed the GO iPLUS Government of Odisha industrial Portal for Land Use and Services, a GIS based land bank system. GO iPLUS captures around 40 attributes which provide information about all available infrastructure. The system allows the user to choose the radius within which to search. The system is available under the shared URL. The file shared has the screenshots which shows the functioning of the GO iPLUS. Details
210

Define objective criteria, applicable for all industrial land, for evaluating land allotment application for industrial use

Approved View URL Objective criteria for evaluating an application for land allotment is defined and available under the shared URL. Details
211

Publish information about the procedure and a comprehensive list of documents required to be submitted for land allotment on the web site

Approved View File View URL This service is provided through the Single Window Portal of Government of Odisha. A User Manual has been provided on the shared URL to facilitate the investor, which is also being attached here for ready reference. The procedure covering applicable steps for approval, highlighting the movement of application in the form of a process map is provided on page 27. The list of the documents that need to be submitted as part of the application are on Page 4 of the attached user manual. Details
212

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for land allotment

Approved View URL The clear timelines for processing of application for land allotment is available under the shared URL. The timelines are defined under Odisha Right to Public Service Act, 2012. This can be viewed from point 90 to 95. Details
214

Ensure that the system allows users to download the final signed land allotment certificate from the online portal

Approved View File The service is provided online through Single Window Portal as mandated through a resolution,shown on pg 2-6.Investors can fill and submit the application form online and pay the associated fees online. Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP as shown in pg 25. During the entire process, the applicant can track the status of application.The file shows relevant functionality and application flow Details
215

Allow third parties to easily verify the land allotment certificates in the public domain

Approved View File The shared file has screeshots which shows how third parties can easily verify and download the approval certificates which are available in the public domain. Details
216

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDCs

Approved View File The shared file has the Odisha Right to Public Services Act where at sl. no. 18 the timeline is given. Change of landuse is part of OLR Act, u/s 8 A. The OLR Act is also shared in the file and 8A is at page 13. Details
220

Define mandatory qualifications for architects and structural engineers in the uniform building by-law applicable in State

Approved View File View URL The mandatory qualifications are defined in the Building regulations of all the Development authorities in the State. The qualifications are defined in Annexure 1. The building regulations are available under the shared URL. The shared document contains the screenshot of the qualifications. Details
221

Develop legally valid master plans/zonal plans/land use plans for all urban areas and make it available online in public domain

Approved View URL Legally valid master plans/zonal plans/land use plans have been developed and are available under the shared URL. Details
222

Establish a dedicated conflict resolution mechanism for land and construction permits

Approved View File A dedicated conflict resolution mechanism for land and construction permits have been established as per the shared notifications. Details
224

Publish online the detailed information on applicable replanting requirements for plots with varying tree populations

Approved View File View URL The attachment mentions the replanting requirements for the state of Odisha in page number 3. The same can be seen in the website via the screenshots. Details
225

Allow authorized architects to issue the completion certificate at all urban areas and IDCs, instead of requiring a separate completion certificate to be issued

Approved View File The Building regulation allows authorized/ empanelled architects to issue the completion certificate. The format for the completion certificate is available under Form VI, Part I of the building regulations of all the Development Authorities in the State, which is issued by the authorized architects. The building regulations are available under the shared URL. The shared document contains the screenshots and the page no. Details
227

Combine all affidavits & undertakings required to be submitted for obtaining the building plan approval into one affidavit/undertaking

Approved View File The common affidavit is available in page 2-5 of the attachment. It is to be uploaded online while applying for the building permit as mentioned in CAF form in page 20 of the attachment. Details
229

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation to grant construction permits including all required approvals; pre-construction, during construction and post construction

Approved View File The timeline for building plan approval is available in the shared File at page 16 point no. 236. Details
230

Mandate that a single, joint site inspection will be carried out by all concerned authorities such as Fire, Sewerage, Electricity, Labour (such as Factory license), Water Department and internal departments responsible for granting construction permits in urban areas and IDCs

Approved View File A single joint inspection is mandated for construction permits vide order number 13115. A copy of the order is shared for reference. Details
232

Define clear timelines mandated through legislation for sanctioning of building permits in 30 days

Approved View File The timeline of Building Plan Approval is mentioned in the amendment 23333, dated the 27th October to the earlier ORTPSA notification No. 21960, dated the 12th October, 2017. The amendment highlights the timeline which can be seen in page number 1 and 2 of the shared file. Details
234

Allow third parties to easily verify the approval certificates in the public domain

Approved View File The link for building plan approval certificates for the Development Authorities are mentioned in the attachment. Screenshots of the same and a sample building plan approval certificate is also attached for reference. Details
235

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File The procedure and checklist of NOC for tree felling is available in the attached file. Details
237

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 2-6. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 14.The file shows relevant functionality and application flow Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File The service is provided online through Single Window Portal as mandated through a resolution,shown on pg 2-6.Investors can fill and submit the application form online and pay the associated fees online. Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP as shown in pg 25. During the entire process, the applicant can track the status of application.The file shows relevant functionality and application flow Details
239

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The attached file has the series of screenshots wherein one can view and download past inspection reports. The downloaded sample report is attached in page of the shared file. Details
243

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File The service is provided online through Single Window Portal as mandated through a resolution,shown on pg 1-5.Investors can fill and submit the application form online and pay the associated fees online. Once the application is processed by the Department,the approval is also provided online and the applicant can download the same from the SWP as shown in pg 25. During the entire process, the applicant can track the status of application.The file shows relevant functionality and application flow. Details
244

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The attached file has the series of screenshots wherein one can view and download past inspection reports. The downloaded sample report is attached in page 3 of the shared file. Details
246

Define clear timelines mandated through legislation for approval of application

Approved View File The timelines are available in the shared file as mentioned in Odisha Right to Public Service Act at page 9 and 10 Details
247

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 2-6. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 24.The file shows relevant functionality and application flow Details
248

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File The service is provided online through Single Window Portal as mandated through a resolution,shown on pg 2-6.Investors can fill and submit the application form online and pay the associated fees online. Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP as shown in pg 26. During the entire process, the applicant can track the status of application.The file shows relevant functionality and application flow Details
249

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The shared URL allows third parties to easily verify approval certificates in the public domain. The shared file has two years certificates. Details
250

Notify a list of white category industries, which are exempted from taking clearances from State pollution control board

Approved View File The notification exempts the white category industries from pollution control boards clearances. Details
251

Allow for auto-renewal of Consent to Establish (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File Auto revalidation of Consent to Establish based of self certification is notified vide notification number 10534. The procedure for revalidation and format for self certification is also shared in the attached document. Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File The circular allowing auto-renewal of Consent to Operate is uploaded. Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File Circulars showing the validity of Consent to Operate for all category of Industries has been uploaded Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View File The Consent to Establish license is valid for a period of 5 years. This has been stipulated vide office order number 10209. The relevant notification has been shared. Details
255

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL The shared URL contains the Procedure for processing of application and a comprehensive list of required documents. Details
256

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File The shared file shows the timeline which has been mandated in ORTPS Act and is highlighted in page 28,29,30. Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 23.The file shows relevant functionality and application flow Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The Online Consent Management and Monitoring System allows user to download the final signed approval certificate online. The functioning of the system is shown in the video under the shared URL. The screen shots of the system are also available in the shared document. Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The shared URL allows third parties to easily verify approval certificates in the public domain. Details
260

Publish information about the procedure and a comprehensive list of all documents required on the Department`s web site

Approved View File The shared URL contains Procedure for processing of application & a comprehensive list of required documents Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File The shared file shows the timeline which has been mandated in ORTPS Act and is highlighted in page 28,29,30. Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 23.The file shows relevant functionality and application flow Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The Online Consent Management and Monitoring System allows user to dowload the final signed approval certificate online. The functioning of the system is shown in the video under the shared URL. The screen shots of the system are also available in the shared document. Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The shared URL allows third parties to easily verify approval certificates in the public domain. The shared screen shot also shows the search result. Details
265

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL In the shared URL the procedure for processing the application and a comprehensive list of required documents can be downloaded. Details
266

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File The shared file shows the timeline which has been mandated in ORTPS Act and is highlighted in page 31. Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 19.The file shows relevant functionality and application flow Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The shared URL allows third parties to easily verify approval certificates in the public domain. The shared screen shot also shows the search result. Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View File The shared file has screenshots which shows the entire functionality of the system how third parties can verify or download the approval certificates. Details
270

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL In the shared URL -Procedure for processing of application and a comprehensive list of required documents can be downloaded Details
271

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File The shared file shows the timeline which has been mandated in ORTPS Act and is highlighted in page 28,29,30. Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 26.The file shows relevant functionality and application flow Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View URL The shared URL allows users to download the final signed approval certificate. Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL The shared URL allows third parties to easily verify approval certificates Details
275

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL In the shared URL -Procedure for processing of application and a comprehensive list of required documents can be downloaded Details
276

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File The shared file shows the timeline which has been mandated in ORTPS Act and is highlighted in page 28,29,30. Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 23.The file shows relevant functionality and application flow Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View URL The shared URL allows users to download the final signed approval certificate. Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View URL The shared URL allows third parties to easily verify approval certificates. Details
280

Ensure that DisComs uses automated tools to monitor outages in all Industrial areas of State

Approved View File For the cities of Bhubaneswar and Cuttack, which are eligible under R-APDRP, the State has implemented PLCC band automated tools for all the DISCOMs, which monitors outages and restores services. The shared document contains the screenshots of the automated system for monitoring. Details
281

Ensure that DisComs uses automated tools for service restoration in all Industrial areas of State

Approved View File For the cities of Bhubaneswar and Cuttack which are eligible under RAPDRP the State has implemented PLCC band automated tools for all the DISCOMs which monitors outages and restores services. The shared document contains the screenshots of the automated system for restoring service. Details
282

Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain

Approved View File The attached file has the functionality wherein one can see the data regarding total duration and frequency of outages in public domain. For CESU, NESCO, SOUTHCO and WESCO, it is highlighted in page number 2, 5, 6 and 7 respectively Details
283

Ensure that total outage cap is fixed by regulator for a quarter/year and the Discoms compensates customers for outages that go over the fixed cap

Approved View File The outage cap is fixed and this can be seen in the shared file at page 14. Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View File View URL Effective tariffs are available in the shared URL and the shared file has the tariffs. Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View File The attached file has the Government notification in page 2 where in the requirement of 2 documents has been mandated. The same is reflected in the online portal in page number 8. Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View File The shared notification allows third party inspection of internal installations. Details
287

Ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and ensure these charges (demand note) is generated through the online system

Approved View File The screenshots provide the functionality wherein a fixed cost is estimated based on the load through online system. The same can be viewed in page number 8 of the shared file Details
288

Implement a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 13.The file shows relevant functionality and application flow Details
289

Stipulate that charged electrical connections (up to 150 KVA) is provided within Seven days (where no `Right of Way` (RoW) is required) and in Fifteen days where RoW is required from concerned agencies

Approved View File The shared file has notification which stipulates the time required for electrical connection. This has been notified vide notification number 7101. Details
290

Design and develop an online system for granting road cutting permissions in a manner that it allows online application submission, payment, document submission and approvals.

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 16.The file shows relevant functionality and application flow Details
291

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application for granting `Right of Way` (RoW) permission

Approved View File View URL Timeline for road cutting permission is 7 days as per the Odisha right to public service act. The same has also been highlighted in the page 3 of attached file. In the URL, road cutting permission timeline is mentioned in page 16, point number 75. Details
292

Allow third parties to easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain

Approved View File The shared file has URLs and screenshots of all the discoms from where the third parties can verify the authenticity of electricity connections. Details
293

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL This service is provided through the Single Window Portal of Government of Odisha. A User Manual has been provided on the shared URL to facilitate the investor, which is also being attached here for ready reference. The procedure covering applicable steps for approval, highlighting the movement of application in the form of a process map is provided on page 18. The list of the documents that need to be submitted as part of the application are on Page 3 of the attached user manual. Details
294

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File The shared file shows the timeline which has been mandated in ORTPS Act and is highlighted in page 32,33,34. Details
295

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 1-5.Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP. During the entire process, the applicant can track the status of application as shown in Pg 13.The file shows relevant functionality and application flow Details
296

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The service is provided online through Single Window Portal as mandated through a resolution,shown on pg 1-5.Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP as shown in pg 9. During the entire process, the applicant can track the status of application. The file shows relevant functionality and application flow Details
297

Allow third parties to easily verify the approval certificates in the public domain

Approved View File The attached file shows the functionality wherein one can see the approved certificates in the online domain. Sample reports are also attached in the page number 6 and 10 of the shared file Details
298

Publish information about the procedure and a comprehensive list of documents required by all relevant agencies for providing water connection in urban and industrial areas of State on the Department`s web site

Approved View File View URL This service is provided through the Single Window Portal of Government of Odisha. A User Manual has been provided on the shared URL to facilitate the investor, which is also being attached here for ready reference. The procedure covering applicable steps for approval, highlighting the movement of application in the form of a process map is provided on page 18. The list of the documents that need to be submitted as part of the application are on Page 3 of the attached user manual. Details
299

Define clear timelines mandated through legislation for obtaining water connection by all concerned agencies

Approved View File The shared file shows the timeline which has been mandated in ORTPS Act and is highlighted in page 20. Details
300

Design and implement an integrated system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification from all concerned agencies and mandate that all applications are submitted online

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 2-6. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 13.The file shows relevant functionality and application flow Details
301

Ensure that users are provided assistance for e-filing at service centers

Approved View File Help desks for providing assistance for efiling has been setup as per the attached notifications. The helpdesks have been setup at each circle office of the Commercial Tax Organization. The list of the offices is shared as part of the uploaded document. Details
302

Establish a helpline providing basic services and assisting users in preparing and filing returns

Approved View File View URL The shared screen shot shows the helpline number available on the Commercial Tax Organization website. Details
303

Mandate that VAT refund payment should directly be paid into organization`s account within 60 days

Approved View File Online VAT refund payment to an organizations account directly vide notification dated 13 March 2014. The refund will be carried within 60 days as per the rule 64 of OVAT Rules, which is also shared. Details
304

Implement a system for risk based audit related to tax compliance

Approved View File The uploaded document details the risk based audit system. Details
320

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL This service is provided through the Single Window Portal of Government of Odisha. A User Manual has been provided on the shared URL to facilitate the investor, which is also being attached here for ready reference. The procedure covering applicable steps for approval, highlighting the movement of application in the form of a process map is provided on page 16. The list of the documents that need to be submitted as part of the application are on Page 3 of the attached user manual Details
322

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 2-6. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 17.The file shows relevant functionality and application flow Details
323

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL The registration under the taxes process is carried out through an online system which allows the user to download the final signed approval certificate online. The shared URL shows the video explaining the process. The shared document also contains the screen shots for the process. Details
324

Allow third parties to easily verify the approval certificates in the public domain

Approved View File The shared files has screenshots of the entire functionality where third parties can verify the status of certificates Details
342

Design and implement a system for online filing of Profession Tax

Approved View File The URL for filing online tax returns is: https://odishatax.gov.in/ and under e-Services Portal.The shared document also contains the screen shots for the process. Details
348

Design and implement a system for online payment of Profession Tax

Approved View File View URL The URL for payment of taxes online is: https://odishatax.gov.in/ and under e-Payment Through Treasury. The shared URL contains the video showing the tax payment process. The shared document also contains the screen shots for the process. Details
356

Establish a formal investors facilitation center/bureau in State for investment promotion, industrial facilitation, regulatory reforms and obtaining user feedback

Approved View File View URL The shared file has the details of formal investors facilitation center at both State and District level. Pages 3, 24, 25 show the mandate/legal status of the investor cell. The shared URL shows the same. Details
360

Mandate that the final profession tax registration certificate (where applicable) will be issued within at most one (1) working day from the date of submission of online application form

Approved View File The mandated timeline for Professional Tax is one day. It has been ammended vide notification 10336 dated 30.06.2016 to the earlier one which was notified on 3rd March, 2014. The prescribed timeline is as per Rule 18(1) (i) as shown in page 1 of the shared file and the same Rule is described in Page 5. Details
361

Enact a legislation (e.g. Right to Services Act) to mandate time-bound delivery of all services provided by the State Government to Industries/ Businesses

Approved View File The Odisha Right to Public Services Act mandates the time-bound delivery of services to Industries/Businesses. The relevant act, rules and the timelines of the services covered are present in the shared document. Details
362

Ensure that the time-bound service delivery legislation defines punitive provisions that deter officials from not complying with the defined timelines for services being provided to Industry/ Business

Approved View File The Odisha Right to Public Services Act defines punitive provisions that deter officials from not complying with the defined timelines for services to Industries/Business Details
364

Ensure that online system sends automated SMS/e-mail notification to respective Head of the Department with status information on the applications in which clearances are likely to breach the prescribed timelines (e.g. when 90% of prescribed time limit is passed and clearance is still not given to applicant)

Approved View File The system has provision of sending notification for the services in which clearances are likely to overshoot the prescribed timelines. The shared file shows sample reference for the service NOC for Tree felling & Tree Transit Permit where SMS functionality is shown on Page 3 Details
369

Publish information about the procedure and a comprehensive list of documents required on the web site

Approved View File The attached document contains a series of screenshots to download the file prescribing the procedure and checklist of Retail Drug License (Pharmacy) and renewal thereof. Page number 3 of the shared file has the procedure. Page number 5, 6, 7 have the checklist of the required documents for the mentioned service. Details
370

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File The shared file shows the timeline which has been mandated in ORTPS Act and is highlighted in page 11. Details
371

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File The service is provided online through Single Window Portal as mandated through a resolution, shown on pg 2-6. Investors can fill and submit the application form online and pay the associated fees online.Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP.During the entire process, the applicant can track the status of application as shown in Pg 19.The file shows relevant functionality and application flow Details
372

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File The service is provided online through Single Window Portal as mandated through a resolution,shown on pg 2-6.Investors can fill and submit the application form online and pay the associated fees online. Once the application is processed by the Department, the approval is also provided online and the applicant can download the same from the SWP as shown in pg 21. During the entire process, the applicant can track the status of application.The file shows relevant functionality and application flow Details
378

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File The shared file shows the timeline which has been mandated in ORTPS Act and is highlighted in page 11. Details
379

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved