header Image
JHARKHAND
Implementation Percentage
87.26%

YES
322
NO
47
N/A
3
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
1

Mandate online filing of single integrated return and applicable payments under all Labour Laws

Approved View File View URL Yes, returns under 9 Labour Laws are applicable have been mandated in the notification. Filing of Online Return from 1st June to 30th June. Details
2

Introduce a provision for self-certification /third party certification for boilers during use u/s 34(3) of the Boilers Act, 1923, by persons having requisite qualification and experience

Approved View File View URL Yes, a provision for self-certification /third party certification for boilers during use u/s 34(3) of the Boilers Act, 1923, by persons having requisite qualification and experience is available. Details
3

Introduce a provision for issuing Factory License and all subsequent renewals with validity of 10 years or more

Approved View File View URL Yes, provision is available for issue of Factory License and renewal from 1 year to a maximum of 10 years. Details
4

Eliminate the requirement of inspection prior to registration under the Shops and Establishment Act and ensure that the registration is granted within one day from the date of application

Approved View File View URL Yes, provision for eliminating the requirement of inspection prior to registration under the Shops and Establishment Act and it is ensured that the registration is granted within one day from the date of application Details
5

Publish information about the procedure and comprehensive list of documents on the Department`s web site

Approved View File View URL Yes, the procedure and a comprehensive list of all documents that need to be provided are available on the website Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Timelines for approval of complete application is mandated through Jharkhand Rajya Sewa Dene Ki Guarantee Act, 2011 Details
7

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Yes, the Shramadhan Portal allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and it is mandated that all applications are submitted online. Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View File View URL Yes, the System allows users to download the final signed approval from online portal. Details
9

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Yes, System allow third parties to easily verify approval certificates in the public domain Details
10

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Yes, procedure and a comprehensive list of all documents that need to be provided are available on the web site. Details
11

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Timelines mandated in Jharkhand Rajya Sewa Dene Ki Guarantee Act Details
12

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Yes, the Shramadhan Portal allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and it is mandate that all applications are submitted online. Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Yes, system allows users to download final signed approval certificate. Certificate is issued in the form of a letter from Chief Inspector of Factories. Details
14

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Yes, the system allows third parties to easily verify approval certificates in the public domain Details
15

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Yes, information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site Details
16

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Yes, timelines are mandated through Jharkhand Rajya Sewa Dene ki Guarantee Act, 2011 Details
17

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Yes, the Shramadhan Portal allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and it is mandated that all applications are submitted online. Details
18

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Yes, system allows users to download the final signed approval certificate from the online portal. Details
19

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Yes, system allow third parties to easily verify approval certificates in the public domain. Registration: JH/9037 Renewal: BR/8734 Details
20

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Yes, information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site Details
21

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Yes, timelines are mandated through Jharkhand Rajya Sewa Dene ki Guarantee Act, 2011 Details
22

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Yes, the Shramadhan Portal allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification. Details
23

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Yes, system allows users to download the final signed approval certificate from the online portal. Details
24

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Yes, system allow third parties to easily verify approval certificates in the public domain. Details
25

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Yes, information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site Details
26

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Yes, timelines are mandated through Jharkhand Rajya Sewa Dene ki Guarantee Act, 2011 Details
27

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Yes, the Shramadhan Portal allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification. Details
28

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Yes, system allows users to download the final signed approval certificate from the online portal. Details
29

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Yes, system allow third parties to easily verify approval certificates in the public domain. Details
30

Publish information about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL Yes, information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Timelines mandated in Jharkhand Rajya Sewa Dene Ki Guarantee Act Details
32

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Yes, the Shramadhan Portal allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and it is mandated that all applications are submitted online. Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Yes, system allows users to download the final signed approval certificate from the online portal. Details
34

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Yes, third parties can easily verify approval certificates in the public domain Details
35

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Yes, information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Yes, timelines are mandated through Jharkhand Rajya Sewa Dene ki Guarantee Act, 2011 Details
37

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Yes, the system allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate provided in the notification that all applications are submitted online Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Yes, the system allows user to download the final signed approval certificate from the online portal Since No Online applications have been received for Renewal due to recent Act amendment introducing Renewal and with a validity of 10 years, next renewal is only possible in 2027, hence only system generated sample certificate is attached for renewal. Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Yes, the system allows third parties to easily verify approval certificates in the public domain Since No Online applications have been received for renewal, sample certificate number cannot be provided Details
40

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Yes, information on the procedure and a comprehensive list of all documents that need to be provided are available on the website Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Timelines mandated in Jharkhand Rajya Sewa Dene Ki Guarantee Act, 2011 Details
42

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Yes, Shramadhan Portal allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification; and it is mandated that all applications are submitted online. Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Yes, system allows users to download the final signed approval certificate from the online portal. Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Yes, the system allows third parties to easily verify approval certificates in the public domain Details
45

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Yes, information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site Details
46

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Timelines mandated in Jharkhand Rajya Sewa Dene Ki Guarantee Act, 2011 Details
47

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Yes, Shramadhan Portal allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and it is mandated that all applications are submitted online Details
48

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Yes, system allows users to download the final signed approval certificate from the online portal. Details
49

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Yes, the system allows third parties to easily verify approval certificates in the public domain Details
50

Publish information on about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL Yes, information on the procedure and a comprehensive list of all documents that need to be provided are available on the website Details
51

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Yes, timelines are mandated through Jharkhand Rajya Sewa Dene ki Guarantee Act, 2011 Details
52

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Yes, the system allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate provided in the notification that all applications are submitted online Details
53

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Yes, the system allows user to download the final signed approval certificate from the online portal Since No Online applications have been received for this approval, only system generated sample certificate is attached. Details
54

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Yes, the system allows third parties to easily verify approval certificates in the public domain Since No Online applications have been received for this approval, sample certificate number cannot be provided Details
55

Establish a specialized division/bench under the High Court to hear commercial disputes

Approved View File View URL The link provides direct access to the relevant notification by Jharkhand High Court. Details
56

Establish specialized commercial courts (in major towns/cluster of district so as to cover the whole State) to hear and resolve the commercial disputes

Approved View File View URL The URL provides access to the notification indicating the jurisdiction. Details
58

Ensure that the time standards for commercial disputes are adhered for the following key court events:  
i.    First hearing; 
ii.    Filing of the statement of defense; 
iii.    Completion of the evidence period;
iv.    Filing of testimony by expert; and 
v.    Submission of the final judgment

Approved View File The Registrar of Honorable High Court of Jharkhand has requested the Presiding Officers of the Commercial Courts of Jharkhand for strict adherence of timelines vide letter dated 20 and 21 September 2017 Details
59

Limit the maximum number of adjournments that can be granted in commercial disputes

Approved View File The Registrar of Honorable High Court of Jharkhand has requested the Presiding Officers of the Commercial Courts of Jharkhand to limit maximum number of adjournments that can be granted in commercial disputes vide letter no.743/R&S, dated 20, 21 September 2017 Details
60

Limit the adjournments to unforeseen and exceptional circumstances

Approved View File View URL Order XVII Rule 1 of Code for Civil Procedure introduces provision to limit maximum number of adjournments to three per party, that too in case of Unforeseen and exceptional, circumstances Details
61

Merge payment of court fees and process fees into a single transaction/procedure

Approved View File View URL Link to Notification for repealing of Section 20 of Court Fee Act will effectively repeal Process Fee. Details
62

Publish model commercial contract templates in public domain in downloadable and editable format along with instructions to use them

Approved View File View URL Model Commercial Contract Templates for common transactions is available in public domain for download. These templates are available in editable format. Details
63

Design and implement a system that allows e-filing for commercial disputes in Commercial courts

Approved View File View URL The State of Jharkhand launched an online system for e-Filing of Commercial Disputes. The system is called Jharkhand e-Court Management System (JeCMS) for Commercial Courts. Details
64

Design and implement a system that allows issuance of e-summons for commercial disputes in Commercial courts

Approved View File View URL The State of Jharkhand has launched Jharkhand eCourt Management System (JeCMS) for Commercial Courts of Jharkhand at Ranchi, Dhanbad, Jamshedpur and Commercial Appellate Division of The Honorable High Court. Court Officers can upload and issue e-Summons directly to the email of respondents using JeCMS Details
65

Design and implement a system that allows publishing of e-cause lists for commercial disputes in Commercial courts

Approved View File View URL e-Causelists are available on the e-Courts website for District and Taluka courts. Details
66

Design and implement a system that allows e-payment of court fees and process fees for Commercial disputes in Commercial courts

Approved View File View URL The Revenue Department, Government of Jharkhand has created an online payment portal that allows payment of Court fees for all case types. Details
67

Design and implement a system that allows issuance of digitally signed court orders in Commercial courts

Approved View File View URL The State of Jharkhand has launched Jharkhand e-Court Management System (JeCMS) for Commercial Courts of Jharkhand at Ranchi, Dhanbad, Jamshedpur and Commercial Appellate Division of The Honble High Court. Court Officers can upload digitally signed court orders directly to the accounts of the petitioners and email of petitioners/ respondents and their advocates using JeCMS. Details
68

Digitize land transaction deeds of last 2 years at all sub-registrar offices and make the same available on an online system

Approved View File View URL Digitization of registered transaction deed/ index at sub-registrar level up is available since year 1971. Letter regarding same has been attached. Land registry records index is searchable and downloadable on department website and an example of screen shot has also been provided. Details
69

Digitize land records of last 2 years at all land records offices and publish the updated land records online in public domain

Approved View File View URL All Land records in the state are fully digitized and available online. It is updated as soon as the mutation is done as mutation process is also online. Step by Step navigation to access digitized land records is provided below. Details
70

Digitize land records of last 2 years at local municipality office and publish the updated land records online in public domain

Approved View File View URL Land records of since beginning are digitized at local municipality office and are published online in public domain. These are updated on real time basis. Details
71

Digitize Property tax payment records of last 2 years with a functionality to view balance payments at all local municipality offices and publish the updated records online in public domain

Approved View File View URL Land records of since beginning are digitized at local municipality office and are published online in public domain. These are updated on real time basis. Functionality to view balance payments and make payments online is available online and at all local municipality offices. Details
72

Digitize cadastral maps of all rural areas in the state

Approved View File View URL All cadastral maps of all areas in the state have been digitized and available for public to download as per search, from the Dept. portal. Details
78

Publish information about the procedure and a comprehensive list of documents required for property registration on the Department`s web site

Approved View File View URL Standard Operating Procedure documents for services have been made available on Department website Details
79

Provide model deed templates for sale, gift, lease, mortgage and rent in downloadable and editable format along with instructions to use them

Approved View File View URL Model deed templates for sale, gift, lease, mortgage and rent and many more are available in downloadable and editable format along with instructions to use them. Sample is provided below. Details
80

Design and implement a system that allows online application and payment for submission and verification of document and mandate that all applications are submitted online and mandate that all applications are submitted online

Approved View File View URL A system has been developed and working in only online mode, to allow online application and payment for submission and verification of document for Property Registration. Details
81

The online system should have the facility of auto calculation of the applicable fee and stamp duty as per the valuation of the property

Approved View File View URL The online system has the facility of auto calculation of the applicable fee and stamp duty as per the valuation of the property Details
82

The online system should have the facility of auto generation of appointment (date and time) on making the required payment online at respective SRO offices

Approved View File View URL Online system for property registration has facility for auto generation of appointment (date and time). Details
83

The registration of the transaction deed to be provided to related parties on the same day of appointment

Approved View File View URL Transaction deed is provided to related parties on the same day of appointment. Notification and MIS from the system is provided Details
84

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The system allows user to download the final signed approval certificate from the online portal Details
85

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for document registration and mutation of land

Approved View File View URL Clear timelines are mandated through the Public Service Delivery Guarantee Act legislation for document registration and mutation of land Details
86

Institutionalize a Central Inspection System responsible for undertaking compliance inspections of the departments concerned

Approved View File View URL The State of Jharkhand has created Jharkhand Central Inspection Agency (JCIA) that shall function under the guidance Single Window Clearance Committee (SWCC) and Inspection Planning Group (IPG). Jharkhand Industrial Infrastructure Corporation (JIIDCO) has been nominated as the Nodal Agency for JCIA. Details
89

Differentiate compliance inspection requirements based on risk profile (such as High, Medium and Low risk) of industries under all the labour laws

Approved View File View URL Yes, differentiated compliance inspection requirements based on risk profile of industries under all labour laws are provided in the notification. Details
90

Exempt low risk industries with a history of satisfactory compliance from labour compliance inspections, or allow self-certification in lieu of conducting physical inspections under all the Labour laws

Approved View File View URL Yes, low risk industries are exempted from compliance inspection if they upload consolidated annual return as a part of self-certification scheme. Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File View URL Synchronized / Joint-Inspection under all acts is provided in the notification except: VI. Inspection under The Labour Welfare Fund Act. Inspection of which is not applicable to the state of Jharkhand (as mentioned in the notification). The inspectors are able to see which units are to be jointly inspected and with whom. Details
92

Differentiate compliance inspection requirements based on industry pollution categorization such as Red, Amber(Orange), and Green under all environment/pollution laws

Approved View File View URL Differentiate compliance inspection requirements based on industry pollution categorization through notification Details
94

Exempt Green industries with a history of satisfactory compliance from environmental compliance inspection, or allow self-certification (in lieu of conducting physical inspections)

Approved View File View URL Exempted Green industries with a history of satisfactory compliance from environmental compliance inspection Details
100

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Yes, a well-defined inspection procedure has been uploaded on department website Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Yes Jharkhand Government has mandated online submission of inspection report within 48 hours to the Department Jharkhand has a unified building bye law and one online system for application and grant of building plan approval in urban, rural as well as industrial areas. Details
103

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Government of Jharkhand has developed system that allow establishments to view and download submitted inspection reports of at least past two years. Online system is in practice since 2016 and it allows applicants to download inspection reports from the portal. Details
105

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Tree Felling permission service Details
106

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL URL given is the link to youtube video. Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL URL is link to the online publication of notification. Details
108

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Single Window Portal dashboard has the link to access the said data and download the inspection details against transit permits issued from each forest division. Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL The mandate has been released by the department vide letter no.3042 dated 24/07/17 Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Yes Jharkhand Government has mandated online submission of inspection report within 48 hours to the Department Jharkhand has a unified building bye law and one online system for application and grant of building plan approval in urban, rural as well as industrial areas. Details
114

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Government of Jharkhand has developed system that allow establishments to view and download submitted inspection reports of at least past two years Online system is in practice since 2016 and it allows applicants to download inspection reports from the portal. Details
116

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Inspection Procedure and checklist is provided on the website Details
117

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Yes, a system for identifying establishments that need to be inspected based on computerized risk assessment has been designed and implemented. Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Yes, online submission of inspection report within 24 hours to the Department is mandated Details
119

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Yes, users are allowed to login to the portal and view and download submitted inspection reports on their businesses of past two years. Details
120

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Yes, a system for computerized allocation of inspectors has been designed and developed. Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Mandate provided in the notification. The computerized allocation of inspectors is done by name, so the next time the same establishment will be allocated to the immediate senior officer (reporting officer) of the Factory Inspector / Labour Superintendent. Details
122

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Yes, a well defined inspection procedure and checklist on departments website Details
123

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Yes, a system for identifying establishments that need to be inspected based on computerized risk assessment has been designed and implemented. Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Yes, online submission of inspection report within 24 hours to the Department is mandated Details
125

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Yes, users are allowed to login to the portal and view and download submitted inspection reports on their businesses of past two years. Details
126

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Yes, a system for computerized allocation of inspectors has been designed and developed. Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Mandate provided in the notification. The computerized allocation of inspectors is done by name, so the next time the same establishment will be allocated to the immediate senior officer (reporting officer) of the Factory Inspector / Labour Superintendent. Details
128

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Yes, a well defined inspection procedure and checklist on departments web site Details
129

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Yes, a system for identifying establishments that need to be inspected based on computerized risk assessment has been designed and implemented. Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Yes, online submission of inspection report within 24 hours to the Department is mandated Details
131

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Yes, users are allowed to login to the portal and view and download submitted inspection reports on their businesses of past two years. Details
132

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Yes, a system for computerized allocation of inspectors has been designed and developed Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Mandate provided in the notification. The computerized allocation of inspectors is done by name, so the next time the same establishment will be allocated to the immediate senior officer (reporting officer) of the Factory Inspector / Labour Superintendent. Details
134

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Yes, a well defined inspection procedure and checklist on departments web site Details
135

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Yes, a system for identifying establishments that need to be inspected based on computerized risk assessment has been designed and implemented. Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Yes, online submission of inspection report within 24 hours to the Department is mandated Details
137

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Yes, users are allowed to login to the portal and view and download submitted inspection reports of past two years. Details
138

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Yes, a system for computerized allocation of inspectors has been designed and developed. Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Mandate provided in the notification. The computerized allocation of inspectors is done by name, so the next time the same establishment will be allocated to the immediate senior officer (reporting officer) of the Factory Inspector / Labour Superintendent. Details
140

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Yes, a well defined inspection procedure and checklist on departments web site Details
141

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Yes, a system for identifying establishments that need to be inspected based on computerized risk assessment has been designed and implemented. Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Yes, online submission of inspection report within 24 hours to the Department is mandated Details
143

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Yes, users are allowed to login to the portal and view and download submitted inspection reports of past two years. Details
144

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Yes, a system for computerized allocation of inspectors has been designed and developed. Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Mandate provided in the notification. The computerized allocation of inspectors is done by name, so the next time the same establishment will be allocated to the immediate senior officer (reporting officer) of the Factory Inspector / Labour Superintendent. Details
146

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Yes, a well defined inspection procedure and checklist on departments web site Details
147

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Yes, a system for identifying establishments that need to be inspected based on computerized risk assessment has been designed and implemented. Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Yes, online submission of inspection report within 24 hours to the Department is mandated Details
149

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Yes, users are allowed to login to the portal and view and download submitted inspection reports of past two years. Details
150

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Yes, a system for computerized allocation of inspectors has been designed and developed. Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Mandate provided in the notification. The computerized allocation of inspectors is done by name, so the next time the same establishment will be allocated to the immediate senior officer (reporting officer) of the Factory Inspector / Labour Superintendent. Details
152

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Yes, a well defined inspection procedure and checklist is published on departments web site Details
153

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Yes, a system for identifying establishments that need to be inspected based on computerized risk assessment has been designed and implemented. Details
154

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Yes, online submission of inspection report within 24 hours to the Department is mandated Details
155

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Yes, users are allowed to login to the portal and view and download submitted inspection reports of past two years. Details
156

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Yes, a system for computerized allocation of inspectors has been designed and developed. Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Mandate provided in the notification. The computerized allocation of inspectors is done by name, so the next time the same establishment will be allocated to the immediate senior officer (reporting officer) of the Factory Inspector / Labour Superintendent. Details
158

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Yes, a well defined inspection procedure and checklist on departments web site Details
159

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Yes, a system for identifying establishments that need to be inspected based on computerized risk assessment has been designed and implemented. Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Yes, online submission of inspection report within 24 hours to the Department is mandated Details
161

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Yes, users are allowed to login to the portal and view and download submitted inspection reports of past two years. Details
162

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Yes, a system for computerized allocation of inspectors has been designed and developed. Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Mandate provided in the notification. The computerized allocation of inspectors is done by name, so the next time the same establishment will be allocated to the immediate senior officer (reporting officer) of the Factory Inspector / Labour Superintendent. Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Published a well-defined inspection procedure and checklist on departments web site Details
165

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Jharkhand has well defined risk parameters for carrying out computerized risk based assessment Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Mandated online submission of inspection report within 24 hours to the Department Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Yes, establishments are allowed to view and download submitted inspection reports of at least past two years Details
168

Design and implement a system for computerized allocation of inspectors

Approved View File View URL implemented a system for computerized allocation of inspectors Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Mandated that the same inspector will not inspect the same establishment twice consecutively Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Published a well-defined inspection procedure and checklist on departments web site Details
171

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Jharkhand has well defined risk parameters for carrying out computerized risk based assessment. Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Mandated online submission of inspection report within 24 hours to the Department Details
173

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Yes, Establishments are allowed to view and download submitted inspection reports of at least past two years Details
174

Design and implement a system for computerized allocation of inspectors

Approved View File View URL implemented a system for computerized allocation of inspector Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Mandated through notification that same inspector will not inspect the same establishment twice consecutively Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View File View URL Yes, Establish a dedicated single window agency as the sole point of contact for setting up a business in Jharkhand State. office Address: Single Window Department of Industry, Mines and Geology 3rd Floor, Nepal House, Doranda Ranchi, Jharkhand - 834002 Details
177

Ensure that the single window agency has been set up through a legislation

Approved View File View URL Yes, A dedicated single window agency has been set up through a Jharkhand Single Window Clearance Act 2015. Office Address: Single Window Department of Industry, Mines and Geology 3rd Floor, Nepal House, Doranda Ranchi, Jharkhand - 834002 Details
178

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for issuing all approvals being provided by single window agency

Approved View File View URL Yes, Government of Jharkhand has defined clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for issuing all approvals being provided by single window agency Details
179

Define clear timelines mandated through legislation or through notification under the Public Service Delivery Guarantee Act for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/sectoral policy in the State

Approved View File View URL Yes, Government of Jharkhand has defined clear timelines mandated through legislation or through notification under the Public Service Delivery Guarantee Act for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/ sectoral policy in the State Details
180

Design and implement an online single window system with functionality for online application submission, payment and approvals and mandate that all applications are submitted online

Approved View File View URL Government of Jharkhand has developed an online single window system with functionality for online application submission, payment and approvals and mandated that all applications are submitted online Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View File View URL Government of Jharkhand has developed and Implemented a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant name, project details, address etc. and common documents are required to be provided only once through single window system Details
182

Ensure `Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Yes, Registration under The Building and Other Construction Workers Act is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate Details
183

Ensure `Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 (License of Contractor Establishment)` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Yes, Registration certificate of Establishment Inter State Migrant Workmen is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s) Details
184

Ensure `Registration under weights and measures, 1998` is provided as a service through the online single window system facilitating online application, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Registration under weights and measures, 1998 is provided as a service through the online single window system facilitating online application, payments, tracking of status, approvals and issuance of the certificate(s) Details
185

Ensure `Consent to establish (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Consent to Establish is granting through Single Window portal Jharkhand. Details
186

Ensure `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Consent to Operate is granting through Single Window portal Jharkhand. Details
187

Ensure `Authorization under Hazardous Waste Rules` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Authorization under Hazardous Waste is providing services through Single Window System Jharkhand. Details
188

Ensure `Registration under Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Yes, Registration under Shops and Establishments Act is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate Details
189

Ensure `Permission for engaging contractor for labour` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Yes, Permission for engaging contractor for labour is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificates Details
190

Ensure `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Yes, Factories license is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate Details
191

Ensure `Factory building plan approval` (under the Factories Act, 1948) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Yes, Factory Plan Approval is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificates Details
192

Ensure `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Yes, Registration under Boiler Act is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate Details
193

Ensure `Change of land use` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Change of land use is known as Transfer of Land as per Chotanagpur Act 1908 in Jharkhand state. A revenue court procedure is followed for the same. Facility for filing the application is provided as a service through the online single window system facilitating online application submission, tracking of status, approvals and issuance of the certificate decision in this case. There is no payment required for filing of application. A letter from the Dept. is attached. Details
195

Ensure `NOC from Fire Department` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Yes, Online application system for Fire services is developed and it is being ensured that NOC from Fire Department is provided as a service through the online single window system facilitating online application submission, tracking of status, approvals and issuance of the certificate(s). There is no payment involved for the approval. Details
196

Ensure renewal of `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Auto-renewal of Consent to Operate is providing through Single Window System Jharkhand. Details
197

Ensure renewal under `Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Yes, Renewal under Shops and Establishments Act is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate Details
198

Ensure renewal under `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Yes, Factories license renewal is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate Details
199

Ensure renewal under `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Yes, Renewal of Registration under Boiler Act is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate Details
200

Ensure `electricity connection` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File View URL Electricity connection is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals. Details
201

Ensure `water connection` provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File View URL Water connection is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals. Details
202

Publish information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state

Approved View File View URL Government of Jharkhand has published information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state Details
203

Ensure that incentives of all applicable industrial/sectoral policies are applied through a common form without the physical touch points

Approved View File View URL Government of Jharkhand has issued Common Incentive Disbursement Guideline for all incentives applicable under industrial/ sectoral policies and made provisions that application for these incentives are applied through a common form without and physical touch point Details
204

Mandate that all queries/clarifications related to investor`s application are sought once and within 7 days of receiving the application

Approved View File View URL Government of Jharkhand has mandated that all queries/ clarifications related to investor application are sought once and within 7 days of receiving the application Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View File View URL Jharkhand Single Window System sends out SMS/ e-mail notification to the applicant as and when the application is submitted and/ or query is raised and/ or application is approved/ rejected Details
206

Ensure that incentives under Industrial/Sectoral Policy are provided as a service through the online single window system (for intent letter, sanction and disbursement) facilitating online application submission and tracking of status and approvals

Approved View File View URL Government of Jharkhand has developed and Implemented an incentives module under Industrial/ Sectoral Policy are provided as a service through the online single window system (for intent letter, sanction and disbursement) facilitating online application submission and tracking of status and approvals Details
212

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for land allotment

Approved View File View URL Timeline clearly defined, mandated through Jharkhand Right to Seve Dene Ki Gurantee Act, 2011, notification no.-4843, dated: 08-06-2016 for land allotment. Details
214

Ensure that the system allows users to download the final signed land allotment certificate from the online portal

Approved View File View URL Evidences uploaded covering all points Details
215

Allow third parties to easily verify the land allotment certificates in the public domain

Approved View File View URL Evidences uploaded where third party can easily verify and view the final and provisional cert. Details
216

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDCs

Approved View File View URL Change of land use is known as Transfer of Land as per Chotanagpur Act 1908 in Jharkhand state. A revenue court procedure is followed for the same. Clear timelines mandated through the Public Service Delivery Guarantee Act for processing of application for Transfer of Land Details
217

Enact a comprehensive uniform building code/building by-law applicable to the entire State

Approved View File View URL This section has addressed that this BBL is applicable in entire state such as all ULBs (Urban Local Bodies), Regional Development Authorities, Mineral Area Development Authorities, All Industrial authorities and Panchayat Raj Institution This bye laws follows, one state, one bye law, one category of building, one Building Bye laws irrespective of location and authorities Details
220

Define mandatory qualifications for architects and structural engineers in the uniform building by-law applicable in State

Approved View File View URL This section has highlighted mandatory qualifications for architects, structural engineers and contractors. Jharkhand has a unified building bye law and one online system for application and grant of building plan approval in urban, rural as well as industrial areas. Details
222

Establish a dedicated conflict resolution mechanism for land and construction permits

Approved View File View URL This bye-law has empowered the State Building Tribunal to address the conflict between Authority and Applicant on the domain of availing construction permit. The State Building Tribunal has been established and operational to provide the service to citizen Details
223

Conduct a survey of all industrial areas of State and create a list of plots with trees and publish online a comprehensive information on type of trees

Approved View File View URL Evidences uploaded covering all points and also facilitating the users the actual no. of tree with type during application on his dashboard. Details
224

Publish online the detailed information on applicable replanting requirements for plots with varying tree populations

Approved View File View URL Released vide letter no.2209 dated 25/05/17 that mandates replanting of two saplings per one tree felled. Details
225

Allow authorized architects to issue the completion certificate at all urban areas and IDCs, instead of requiring a separate completion certificate to be issued

Approved View File View URL This bye-law has empowered the registered architects / engineers to certify completion certificate. Jharkhand has a unified building bye law and one online system for application and grant of building plan approval in urban, rural as well as industrial areas. Details
227

Combine all affidavits & undertakings required to be submitted for obtaining the building plan approval into one affidavit/undertaking

Approved View File View URL All affidavits & undertakings required to be submitted for obtaining the building plan approval have been consolidated into one affidavit. Same is notified in the Building Bye Law as well as implemented in the system. Details
229

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation to grant construction permits including all required approvals; pre-construction, during construction and post construction

Approved View File View URL Yes, Define clear timelines mandated through the Jharkhand Sewa Dene Ki Guarantee Act 2011 legislation to grant construction permits including all required approvals; pre-construction, during construction and post construction Details
230

Mandate that a single, joint site inspection will be carried out by all concerned authorities such as Fire, Sewerage, Electricity, Labour (such as Factory license), Water Department and internal departments responsible for granting construction permits in urban areas and IDCs

Approved View File View URL This section mandates that the concerned authorities (such as Fire Service Department, Airport Authority, Environment Authority) jointly inspect and issue NOC certificates to applicant after inspection. Details
232

Define clear timelines mandated through legislation for sanctioning of building permits in 30 days

Approved View File View URL Yes, Define clear timelines mandated through Jharkhand Sewa Dene ki Gurantee Act 2011 for sanctioning of building permits in 30 days. Details
233

Stipulate that construction permits are provided within 45 days: 
i. Building Plan approval is provided within 30 days
ii. Plinth Inspection is done within 7 days of intimation
iii. Final completion/occupancy certificate is provided within 8 days ( 7 days for inspection + 1day for issuing the certificate)

Approved View File View URL Yes, Construction permits are provided within 45 days I. Building Plan approval is provided within 30 days II. Plinth Inspection is done within 7 days of intimation III. Final completion/ occupancy certificate is provided within 8 days ( 7 days for inspection plus 1day for issuing the certificate) Jharkhand has a unified building bye law and one online system for application and grant of building plan approval in urban, rural as well as industrial areas. Details
234

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Government of Jharkhand has developed system to allow approval based on third party certification (during construction and/ or completion stage, as applicable) of structural design and architectural drawings by authorized structural engineers and architects respectively across all urban areas and IDCs Details
236

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The act equivalent to Public Service Delivery Guarantee Act in Jharkhand State is called Jharkhand State Right to Guarantee of Service Act, 2011. The Notification No-16/S.G.A-01-05/2013 (Section-II) Sr- 4281 Dated 23.05.2016 notifies the timelines under rows 13 and 14 for Permission for Trees Felling and Transit Permit for Forest Land and Non-Forest Land respectively. URL, screenshots and the document itself are displayed in the following pages Details
237

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Yes, system developed allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification There is no payment required for this approval The Department of Forest vide Notification no. 4404 Dated: 24.10.2017 has issued directions for only online submission of application for tree felling and transit permit. The letter is attached for reference after the process flow Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL The user can download final signed approval certificates from the module designed to allow third parties to verify and download approval certificates. Details
239

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The approvals are accessible in public domain without the need of registering on Single Window. Details
241

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL The Notification No-16/S.G.A-01-05/2013 (Section-II) Sr- 4281 Dated 23.05.2016 notifies the timelines under rows 13 and 14 for Permission for Trees Felling and Transit Permit for Forest Land and Non-Forest Land respectively. URL, screenshots and the document itself are displayed in the following pages. Details
243

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL The user can download final signed approval certificates from the module designed to allow third parties to verify and download approval certificates. Details
244

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL The approvals are accessible in public domain without the need of registering on Single Window. Details
245

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Yes, information about the procedure and a comprehensive list of documents required on the Department web site is published. Information and Approvals of Fire Services Directorate are available through Single Window and integrated with Unified Building Plan Approval Management System. Details
246

Define clear timelines mandated through legislation for approval of application

Approved View File View URL Yes, timelines is clearly defined and mandated through Right to Sewa Dene Ki Guarantee Act, 2011 of Jharkhand for approval of application. Details
247

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Yes, Online application system for Fire services is developed and designed implementing a system that allows online application submission, tracking and monitoring without the need for a physical touch point for document submission and verification and it is mandated that all applications are submitted online. Details
248

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL Yes, Online application system for Fire services is developed and it is being ensured that that the system allows users to download the final signed approval certificate from the online portal. Details
249

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Yes, Online application system for Fire services is developed and third parties can easily verify the CAF approval certificates in the public domain can easily track with department name and reference no. Users can view and download the final certificate Details
250

Notify a list of white category industries, which are exempted from taking clearances from State pollution control board

Approved View File View URL Notified and publish a list of all categories including White category. Details
251

Allow for auto-renewal of Consent to Establish (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL provision made for auto-renewal of CTE based on self-certification/ third party certification Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL Provision for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File View URL Provision Consent to Operate with a validity period of 5 years and above Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View File View URL Provision for Consent to Establish with a validity period of 5 years or above Details
255

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Published information about the procedure and a comprehensive list of documents required on the Department web site Details
256

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Yes Jharkhand Government has define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Designed and implemented a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL System allows users to download the final signed approval certificate from the online portal by using login credentials or also from public domain. Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Allowed third parties to easily verify the approval certificates Details
260

Publish information about the procedure and a comprehensive list of all documents required on the Department`s web site

Approved View File View URL All documents are published on the Department web site Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Yes Jharkhand Government is defined clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Implemented a system that allows online application submission, payment, tracking and monitoring without touch point & mandate only online provision Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL Yes, system allows users to download the final signed approval certificate from the online portal Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Allowed third parties to easily verify the approval certificates in the public domain Details
265

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL SOPs are published on department website Details
266

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Yes Jharkhand Government is defined clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL implemented a system that allows online application submission, payment, tracking and monitoring & only online mandate Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL The department has started issuing digitally signed certificates to industrial units. The unit is allowed to download this signed certificate from the portal after logging into his/her account Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Allowed third parties to easily verify the approval certificates Details
270

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Standard operating procedures are published on website Details
271

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Yes Jharkhand Government is define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Implemented an only online system allows application submission till grant and monitoring without touch point & only online mandate Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL The department has started issuing digitally signed certificates to industrial units. The unit is allowed to download this signed certificate from the portal after logging into his/her account. Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Allowed third parties to easily verify the approval certificates Details
275

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Information published on departments website Details
276

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Yes Jharkhand Government is define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Implemented an online system as per the recommendations & only online mandate Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL System allows users to download the final signed approval certificate from the online portal Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Allowed third parties to easily verify the approval certificates Details
280

Ensure that DisComs uses automated tools to monitor outages in all Industrial areas of State

Approved View File View URL JBVNL has implemented a ready system in R-APDRP Project which monitors feeder outage and its restoration regularly through automatic monitoring system i.e. AMR / MDAS system. Details
282

Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain

Approved View File View URL JSERC (Jharkhand State Electricity Regulatory Commission), the regulator publishes real time/ monthly/ quarterly the data regarding total duration and frequency of outages online in public domain Details
283

Ensure that total outage cap is fixed by regulator for a quarter/year and the Discoms compensates customers for outages that go over the fixed cap

Approved View File View URL Total outage cap that go over the fixed cap has been fixed by the regulator (JSERC- Jharkhand State Electricity Regulatory Commission) for various incidences as per Distribution Licensees Standards of Performance Regulations, 2015 resolution dated 07th September, 2015 for Discoms to compensate customers for outages that go over the fixed cap within 90 days/ Quarter. Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View File View URL Notification is made available on website and information is circulated through Newspaper and website. Tariff information also made available on reverse of Electricity monthly bill Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View File View URL Number of documents required for obtaining the electricity connection has been reduced to only two i.e. proof of ownership/ occupancy and authorization document (in case of firm/ company) Applicant needs to submit only 2 documents for obtaining electricity connection, as indicated below. Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View File View URL Jharkhand allows third party inspection of internal installations. List of third party for inspection of Internal Installation has been available on the website of Electrical Inspectorate for the establishment to avail this provision. Details
287

Ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and ensure these charges (demand note) is generated through the online system

Approved View File View URL Users are provided a fixed cost estimate based on the load (KVA/ KW) required for obtaining electricity connection across the state, including all industrial areas of State. It is also ensured that these charges (demand note) is generated through the online system. Details
288

Implement a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online

Approved View File View URL JBVNL has a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection It is also mandated that all applications are submitted online. Details
289

Stipulate that charged electrical connections (up to 150 KVA) is provided within Seven days (where no `Right of Way` (RoW) is required) and in Fifteen days where RoW is required from concerned agencies

Approved View File View URL It is stipulated that charged electrical connections (up to 150 KVA) is provided within Seven days (where no Right of Way (RoW) is required) and in Fifteen days where RoW is required from concerned agencies Details
290

Design and develop an online system for granting road cutting permissions in a manner that it allows online application submission, payment, document submission and approvals.

Approved View File View URL Yes, Designed and developed an online system for granting road cutting permissions in a manner that it allows online application submission, payment, document submission and approvals. Details
291

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application for granting `Right of Way` (RoW) permission

Approved View File View URL Yes, mandated clear timelines under Right to Sewa Dene ki Guarantee Act, 2011 for RoW Details
292

Allow third parties to easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain

Approved View File View URL Approval certificate can be viewed by any third party without log in at the given link on JBVNL website. Details
293

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Procedure & Document Checklist has been available on the website of Electrical Inspectorate. Details
294

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Timeline notified from Public Service Delivery Guarantee Act (RTSG) has been available on the portal of Electrical Inspectorate. Details
295

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Online application along with document Submission, payment, tracking & monitoring without physical touchpoint has been available on the portal of Electrical Inspectorate. Details
296

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL Applicant final signed approval certificate has been available for download on the portal of Electrical Inspectorate on approval. Details
297

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL List of Applicant Approval Certificate has been made available on the portal of Electrical Inspectorate. One can also verify the details of the certificate by providing the Certificate letter number. Details
298

Publish information about the procedure and a comprehensive list of documents required by all relevant agencies for providing water connection in urban and industrial areas of State on the Department`s web site

Approved View File View URL Yes, Publish information about the procedure and a comprehensive list of documents required by all relevant agencies for providing water connection in urban and industrial areas of State on the Department web site Details
299

Define clear timelines mandated through legislation for obtaining water connection by all concerned agencies

Approved View File View URL Yes, Publish information about the procedure and a comprehensive list of documents required by all relevant agencies for providing water connection in urban and industrial areas of State on the Department web site Details
300

Design and implement an integrated system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification from all concerned agencies and mandate that all applications are submitted online

Approved View File View URL There is an integrated system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification from all concerned agencies. It is mandated that all applications are submitted online. Details
301

Ensure that users are provided assistance for e-filing at service centers

Approved View File View URL Ensured that users are provided assistance for e-filing at service centers Details
302

Establish a helpline providing basic services and assisting users in preparing and filing returns

Approved View File View URL