header Image
WEST BENGAL
Implementation Percentage
87.26%

YES
322
NO
47
N/A
3
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
1

Mandate online filing of single integrated return and applicable payments under all Labour Laws

Approved View File Details are given in file uploaded. Details
3

Introduce a provision for issuing Factory License and all subsequent renewals with validity of 10 years or more

Approved View File Details are given in the file uploaded. Details
4

Eliminate the requirement of inspection prior to registration under the Shops and Establishment Act and ensure that the registration is granted within one day from the date of application

Approved View File View URL Details are given in the file uploaded. Details
5

Publish information about the procedure and comprehensive list of documents on the Department`s web site

Approved View File View URL Details are given in the file uploaded. Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
7

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the file uploaded. Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View File Details are given in the file uploaded. Details
9

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
10

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Details are given in the file uploaded. Details
11

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
12

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details are given in file uploaded. Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File Details are given in the file uploaded. Details
14

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
15

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File Details are given in the file uploaded. Details
16

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
17

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in file uploaded. Details
18

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
19

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
20

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Details are given in the file uploaded. Details
21

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
22

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://wbboilers.gov.in/sites/default/files/upload/notice/Notification_16052017.pdf https://wbboilers.gov.in/manufacturer-login Details
23

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
24

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
25

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File Details are given in the file uploaded. Details
26

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
27

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://wbboilers.gov.in/sites/default/files/upload/notice/Notification_16052017.pdf https://wbboilers.gov.in/repairer-login Details
28

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
29

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. The following URL may be seen: https://wbboilers.gov.in/repairer-certificate-list Details
30

Publish information about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File Details are given in the file uploaded. The following 2 URLs may also be seen: https://www.wblc.gov.in/user-manual-and-sop https://wblc.gov.in/general-checklist Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
32

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the file uploaded. Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
34

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
35

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Details are given in the file uploaded. Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details are given in the file uploaded. The following two URLs may be seen https://www.wblc.gov.in/sites/default/files/important_notification/RIGHT_TO_PUBLIC_SERVICES_NOTIFIC ATION.pdf https://wblc.gov.in/sites/default/files/important_notification/gazette-notification-RTPS-shops-est-regtimeline. pdf Details
37

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details are given in the file uploaded. Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
40

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Details are given in the file uploaded. Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
42

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details are given in the file uploaded. Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
45

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/standard-operating-procedures/registration-establishment-under-bocwa https://www.wblc.gov.in/general-checklist Details
46

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
47

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/e-services (Online system for application) https://wblabour.gov.in/sites/default/files/upload/notice/Gazette%20Notificationonline% 20delivery%20of%20services.pdf Details
48

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
49

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
50

Publish information on about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL Details are given in the file uploaded. Details
51

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
52

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/e-services https://wblabour.gov.in/sites/default/files/upload/notice/Gazette%20Notification_Online%20Servic e%20Delivery_0.pdf Details
53

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
54

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
55

Establish a specialized division/bench under the High Court to hear commercial disputes

Approved View File Details are given in the file uploaded. Details
58

Ensure that the time standards for commercial disputes are adhered for the following key court events:  
i.    First hearing; 
ii.    Filing of the statement of defense; 
iii.    Completion of the evidence period;
iv.    Filing of testimony by expert; and 
v.    Submission of the final judgment

Approved View File Details are given in the file uploaded. Details
59

Limit the maximum number of adjournments that can be granted in commercial disputes

Approved View File Details are given in the file uploaded. Details
60

Limit the adjournments to unforeseen and exceptional circumstances

Approved View File Details are given in the file uploaded. Details
62

Publish model commercial contract templates in public domain in downloadable and editable format along with instructions to use them

Approved View File View URL Details are given in the file uploaded. Details
63

Design and implement a system that allows e-filing for commercial disputes in Commercial courts

Approved View File View URL Details are given in the file uploaded. Details
64

Design and implement a system that allows issuance of e-summons for commercial disputes in Commercial courts

Approved View File View URL Details are given in the file uploaded. Details
65

Design and implement a system that allows publishing of e-cause lists for commercial disputes in Commercial courts

Approved View File View URL Details are given in the file uploaded. Details
66

Design and implement a system that allows e-payment of court fees and process fees for Commercial disputes in Commercial courts

Approved View File View URL Details are given in the file uploaded. Details
68

Digitize land transaction deeds of last 2 years at all sub-registrar offices and make the same available on an online system

Approved View File View URL Details are given in the uploaded file. Details
70

Digitize land records of last 2 years at local municipality office and publish the updated land records online in public domain

Approved View File View URL Details are given in the file uploaded. Details
71

Digitize Property tax payment records of last 2 years with a functionality to view balance payments at all local municipality offices and publish the updated records online in public domain

Approved View File View URL Details are given in the file uploaded. Details
72

Digitize cadastral maps of all rural areas in the state

Approved View File View URL Details are given in the file uploaded. Details
78

Publish information about the procedure and a comprehensive list of documents required for property registration on the Department`s web site

Approved View File View URL Procedure and a comprehensive list of documents required for Property Registration are made available on website of the Department. Details
79

Provide model deed templates for sale, gift, lease, mortgage and rent in downloadable and editable format along with instructions to use them

Approved View File View URL Model Deed Templates for Sale, Gift, Lease, Mortgage and Rent in downloadable and editable format along with instructions to use them are made available on website of the Department. Details
80

Design and implement a system that allows online application and payment for submission and verification of document and mandate that all applications are submitted online and mandate that all applications are submitted online

Approved View File View URL Details are in the file uploaded. Details
81

The online system should have the facility of auto calculation of the applicable fee and stamp duty as per the valuation of the property

Approved View File View URL Details are given in the file uploaded. Details
82

The online system should have the facility of auto generation of appointment (date and time) on making the required payment online at respective SRO offices

Approved View File View URL Details are given in the file uploaded. Details
83

The registration of the transaction deed to be provided to related parties on the same day of appointment

Approved View File View URL Details are given in the file uploaded. Details
84

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the uploaded file. Details
85

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for document registration and mutation of land

Approved View File Details are given in the file uploaded. The following URLs may be seen: http://www.wbregistration.gov.in/(S(1lwjvzssh0vjrvzaxhn02u0g))/Circuler.aspx http://www.wbregistration.gov.in/(S(p5hdzwq4w0hfo05xpvvoudd2))/Circuler.aspx http://www.wbregistration.gov.in/(S(0zkfl4ztxzrvnc55vwggxgk3))/Circuler.aspx http://banglarbhumi.gov.in/banglarbhumi/(S(nqxfgokorr1qns4bbesua0ca))/ASP%20PAGES/view_notifications.aspx Details
86

Institutionalize a Central Inspection System responsible for undertaking compliance inspections of the departments concerned

Approved View File Details are given in the file uploaded. Details
89

Differentiate compliance inspection requirements based on risk profile (such as High, Medium and Low risk) of industries under all the labour laws

Approved View File View URL Details are given in the file uploaded. Details
90

Exempt low risk industries with a history of satisfactory compliance from labour compliance inspections, or allow self-certification in lieu of conducting physical inspections under all the Labour laws

Approved View File View URL Details are given in the file uploaded. Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File Details are given in the file uploaded. The following two URLs may also be seen https://www.wblc.gov.in/sites/default/files/contentpdf/1467186234Joint%20Inspection_LC%20Copy.pdf https://wblabour.gov.in/sites/default/files/upload/circular/7-SYNCHRONIZED_INSPECTION_SYSTEM_of_multiple_Inspections_by_one_Inspector_Labour_Dept.pdf Details
92

Differentiate compliance inspection requirements based on industry pollution categorization such as Red, Amber(Orange), and Green under all environment/pollution laws

Approved View File Details in the uploaded file. Details
94

Exempt Green industries with a history of satisfactory compliance from environmental compliance inspection, or allow self-certification (in lieu of conducting physical inspections)

Approved View File View URL West Bengal Pollution Control Board (WBPCB) vide Memo No.1645-4A-6/2015 (Part I) dated 28/06/2016 has exempted Green industries from environment compliance inspection. Details
100

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the file uploaded. The following URLs may be seen: http://www.wbdma.gov.in/building_plan/497-ma_2017-2018.pdf http://www.wbdma.gov.in/HTM/eodb.html http://www.wbdma.gov.in/building_plan/process_map_plinth.pdf Details
101

Design and implement a computerized system for identifying building/area that needs to be inspected based on risk assessment

Approved View File View URL Details are given in the file uploaded. Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
103

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details are given in the file uploaded. Details
104

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Details are given in the file uploaded. Details
105

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the file uploaded. Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details are given in the file uploaded. Details
108

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details are given in the file uploaded. Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Details are given in the file uploaded. The following URLs may be seen http://wbforest-nonforestareatreefellingpermissionbydeveloper.com/acts.php http://wbforest-nonforestareatreefellingpermissionbydeveloper.com/procedure.php Details
111

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the file uploaded. The following URLs may be seen: http://www.wbdma.gov.in/building_plan/497-ma_2017-2018.pdf http://www.wbdma.gov.in/HTM/eodb.html http://www.wbdma.gov.in/building_plan/process_map_issuance_occupancy_certificate_industry_building.pdf Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
114

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details are given in the file uploaded. Details
115

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Details are given in the file uploaded. Details
116

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the uploaded file. Details
117

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details are given in the file uploaded. Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details are given in the file uploaded. Details
119

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in file uploaded. Details
120

Design and implement a system for computerized allocation of inspectors

Approved View File Details are given in the file uploaded. The following URLs may also be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Scheme%20-%20Labour%20Commissionerate.pdf https://wblc.gov.in/ Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. Details
122

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the uploaded file. Details
123

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File View URL Details are given in the file uploaded. Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded Details
125

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File View URL Details are given in the file uploaded. Details
126

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Details are given in the file uploaded. Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. Details
128

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the file uploaded. Details
129

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Sche me%20-%20Labour%20Commissionerate.pdf https://www.wblc.gov.in/search-unit-wise-establishment https://www.wblc.gov.in/ Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
131

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in the file uploaded. Details
132

Design and implement a system for computerized allocation of inspectors

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Scheme%20-%20Labour%20Commissionerate.pdf https://wblc.gov.in/ Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. Details
134

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the file uploaded. URL is functioning. Details
135

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Sche me%20-%20Labour%20Commissionerate.pdf https://www.wblc.gov.in/search-unit-wise-establishment https://www.wblc.gov.in/ Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
137

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in file uploaded. Details
138

Design and implement a system for computerized allocation of inspectors

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Scheme%20-%20Labour%20Commissionerate.pdf https://wblc.gov.in/ Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. Details
140

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the file uploaded. Details
141

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Sche me%20-%20Labour%20Commissionerate.pdf https://www.wblc.gov.in/search-unit-wise-establishment https://wblc.gov.in/ Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
143

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in file uploaded. Details
144

Design and implement a system for computerized allocation of inspectors

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Scheme%20-%20Labour%20Commissionerate.pdf https://wblc.gov.in/ Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. Details
146

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the file uploaded. Details
147

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Sche me%20-%20Labour%20Commissionerate.pdf https://www.wblc.gov.in/search-unit-wise-establishment https://wblc.gov.in/ Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
149

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in file uploaded. Details
150

Design and implement a system for computerized allocation of inspectors

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Scheme%20-%20Labour%20Commissionerate.pdf https://wblc.gov.in/ Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. May also see URLs as follows: https://www.wblc.gov.in/sites/default/files/contentpdf/1464076665LC%20Computerised%20Allocation%20of%20Inspectors.pdf https://www.wblc.gov.in/sites/default/files/contentpdf/1504082588Comprehensive%20Inspection%20Policy%20-%202017.pdf Details
152

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the file uploaded. Details
153

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Sche me%20-%20Labour%20Commissionerate.pdf https://www.wblc.gov.in/search-unit-wise-establishment https://wblc.gov.in/ Details
154

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
155

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in file uploaded. Details
156

Design and implement a system for computerized allocation of inspectors

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Scheme%20-%20Labour%20Commissionerate.pdf https://wblc.gov.in/ Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. May also see URLs as follows: https://www.wblc.gov.in/sites/default/files/contentpdf/1464076665LC%20Computerised%20Allocation%20of%20Inspectors.pdf https://www.wblc.gov.in/sites/default/files/contentpdf/1504082588Comprehensive%20Inspection%20Policy%20-%202017.pdf Details
158

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details are given in the file uploaded. Details
159

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Sche me%20-%20Labour%20Commissionerate.pdf https://www.wblc.gov.in/search-unit-wise-establishment https://wblc.gov.in/ Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details are given in the file uploaded. Details
161

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in file uploaded. Details
162

Design and implement a system for computerized allocation of inspectors

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.wblc.gov.in/sites/default/files/contentpdf/1467199932Self%20Certification%20Scheme%20-%20Labour%20Commissionerate.pdf https://wblc.gov.in/ Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details are given in the file uploaded. May also see URLs as follows: https://www.wblc.gov.in/sites/default/files/contentpdf/1464076665LC%20Computerised%20Allocation%20of%20Inspectors.pdf https://www.wblc.gov.in/sites/default/files/contentpdf/1504082588Comprehensive%20Inspection%20Policy%20-%202017.pdf Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details in the uploaded file. Details
165

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details are given in the uploaded file. Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details in the uploaded file. Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in the uploaded file. Details
168

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Details are given in the uploaded file. Details
169

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Details in the uploaded file. The following two URLs may also be seen. http://www.wbpcb.gov.in/writereaddata/files/Order4_standard_protocol_for_inspection_of_industries.pdf http://www.wbpcb.gov.in/writereaddata/files/Order%20for%20Inspection.pdf Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details in the uploaded file. Details
171

Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment

Approved View File Details are given in the uploaded file. Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL Details in the uploaded file. Details
173

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Details are given in the uploaded file. Details
174

Design and implement a system for computerized allocation of inspectors

Approved View File View URL Details are given in the uploaded file. Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Details in the uploaded file. The following two URLs may also be seen: http://www.wbpcb.gov.in/writereaddata/files/Order4_standard_protocol_for_inspection_of_industries.pdf http://www.wbpcb.gov.in/writereaddata/files/Order%20for%20Inspection.pdf Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View File Details are given in the file uploaded. Details
177

Ensure that the single window agency has been set up through a legislation

Approved View File View URL Details are given in the file uploaded. Details
178

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for issuing all approvals being provided by single window agency

Approved View File View URL Details are given in the file uploaded. The following URLs may be seen: http://www.silpasathi.in/assets/contents/timelines_rtps_sws_25092017.pdf http://www.silpasathi.in/ Details
179

Define clear timelines mandated through legislation or through notification under the Public Service Delivery Guarantee Act for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/sectoral policy in the State

Approved View File Details are given in the file uploaded. Details
180

Design and implement an online single window system with functionality for online application submission, payment and approvals and mandate that all applications are submitted online

Approved View File View URL Details are given in the file uploaded. Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View File View URL Details are given in the file uploaded. Details
182

Ensure `Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
183

Ensure `Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 (License of Contractor Establishment)` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
184

Ensure `Registration under weights and measures, 1998` is provided as a service through the online single window system facilitating online application, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
185

Ensure `Consent to establish (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
186

Ensure `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
187

Ensure `Authorization under Hazardous Waste Rules` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Details are given in the file uploaded. Details
188

Ensure `Registration under Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
189

Ensure `Permission for engaging contractor for labour` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
190

Ensure `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
191

Ensure `Factory building plan approval` (under the Factories Act, 1948) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
192

Ensure `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
193

Ensure `Change of land use` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
195

Ensure `NOC from Fire Department` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Details are given in the file uploaded. Details
196

Ensure renewal of `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Details are given in the file uploaded. Details
197

Ensure renewal under `Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded Details
198

Ensure renewal under `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
199

Ensure renewal under `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details are given in the file uploaded. Details
200

Ensure `electricity connection` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File Details are given in the file uploaded. Details
201

Ensure `water connection` provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File Details are given in the file uploaded. Details
203

Ensure that incentives of all applicable industrial/sectoral policies are applied through a common form without the physical touch points

Approved View File View URL Details are given in the file uploaded. Details
204

Mandate that all queries/clarifications related to investor`s application are sought once and within 7 days of receiving the application

Approved View File View URL Details are given in the file uploaded. Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View File View URL Details are given in the file uploaded Details
206

Ensure that incentives under Industrial/Sectoral Policy are provided as a service through the online single window system (for intent letter, sanction and disbursement) facilitating online application submission and tracking of status and approvals

Approved View File Details are given in the file uploaded. Details
210

Define objective criteria, applicable for all industrial land, for evaluating land allotment application for industrial use

Approved View File Details are given in the file uploaded. The following 3 URLs may also be seen: http://wbidc.com/ease_doing_business/land_availability/3-Criteria_Allotment_Land.pdf http://wbidc.com/images/pdf/declaration_intent.pdf http://wbidc.com/ease_doing_business/land_availability/6-Checklist-Documents.pdf Details
211

Publish information about the procedure and a comprehensive list of documents required to be submitted for land allotment on the web site

Approved View File Details are given in the file uploaded. The following 4 URLs may also be seen: http://wbidc.com/ease_doing_business/land_availability/5-Procedure.pdf http://wbidc.com/ease_doing_business/land_availability/6-Checklist-Documents.pdf http://wbidc.com/images/pdf/declaration_intent.pdf http://wbidc.com/images/pdf/Pricing_Policy_WBIDC.pdf Details
212

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for land allotment

Approved View File View URL Details are given in file uploaded. Details
216

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDCs

Approved View File View URL Details are given in the uploaded file. Details
217

Enact a comprehensive uniform building code/building by-law applicable to the entire State

Approved View File Details are given in the file uploaded. Details
218

Ensure that the uniform building code/building by-law include provisions for risk-based classification of buildings

Approved View File Details are given in the uploaded file. Details
219

Ensure that the uniform building code/building by-law includes accreditation programs and clear responsibilities for professionals including architects and engineers engaged in the construction process

Approved View File The West Bengal Municipal (Building) Rules, 2007, applicable for ULBs in the State categorically defines accreditation programs and clear responsibilities for professionals including architects and engineers engaged in the construction process. Details
220

Define mandatory qualifications for architects and structural engineers in the uniform building by-law applicable in State

Approved View File West Bengal Municipal (Building) Rules, 2007, applicable for ULBs in the State, clearly defines mandatory qualifications for architects and structural engineers under Rules 15, 161. Details
222

Establish a dedicated conflict resolution mechanism for land and construction permits

Approved View File Details are given in the file uploaded. The following URLs may be seen: http://www.wbdma.gov.in/building_plan/495-ma_2017-2018.pdf http://www.wbidc.com/ease_doing_business/building_plan/6c_Conflict_Resolution_Mechanism.pdf Details
223

Conduct a survey of all industrial areas of State and create a list of plots with trees and publish online a comprehensive information on type of trees

Approved View File View URL Details are given in the file uploaded. Details
224

Publish online the detailed information on applicable replanting requirements for plots with varying tree populations

Approved View File etails are given in the file uploaded. The following URLs may be seen http://wbforest-nonforestareatreefellingpermissionbydeveloper.com/procedure.php http://wbforest-nonforestareatreefellingpermissionbydeveloper.com/acts.php Details
225

Allow authorized architects to issue the completion certificate at all urban areas and IDCs, instead of requiring a separate completion certificate to be issued

Approved View File Details are given in the file uploaded. Details
227

Combine all affidavits & undertakings required to be submitted for obtaining the building plan approval into one affidavit/undertaking

Approved View File View URL Details are given in the file uploaded. Details
228

Publish information about the procedure and a comprehensive list of documents including pre-construction and post-construction No Objection Certificates (NOCs), registrations and other mandatory State approvals (prior to plinth and pre - occupancy) on the web site

Approved View File Details are given in the file uploaded. Details
229

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation to grant construction permits including all required approvals; pre-construction, during construction and post construction

Approved View File Details are given in the file uploaded. Details
230

Mandate that a single, joint site inspection will be carried out by all concerned authorities such as Fire, Sewerage, Electricity, Labour (such as Factory license), Water Department and internal departments responsible for granting construction permits in urban areas and IDCs

Approved View File Details are given in the file uploaded. The following 2 URLs may also be seen: http://www.wbdma.gov.in/building_plan/441-ma_2017-2018.pdf http://www.wbidc.com/ease_doing_business/building_plan/6b-building_plan_notification.pdf Details
231

Design and develop an online single window system for granting construction permits with following functionalities: 
i. A common integrated application for all internal and external agencies required to provide applicable NOCs/Approvals such as Fire Services, Water and Sewerage Department, Discoms, AAI, NMA, Forest, labour, Factory Directorate etc.
ii. Provision for making an online application with integrated payment without the need for a physical touch point for document submission and verification
iii. The system should allow auto scrutiny of building plans from compliance perspective according to the uniform building codes/building by-law using Auto DCR (or similar) software
iv. Ensure that the system issues digitally signed approved building plan within 30 days from the date of application
v. Provision for e-intimation to authorities of plinth level completion
vi. Provision for online issuance of certificate of inspections
vii. Provision for online common completion request form cum Occupancy Certificate Application with online payment
viii. Provision for online issuance of digitally signed occupancy cum completion certificate to the applicant

Approved View File View URL Details are given in the file uploaded. Details
232

Define clear timelines mandated through legislation for sanctioning of building permits in 30 days

Approved View File Details are given in the file uploaded. Details
233

Stipulate that construction permits are provided within 45 days: 
i. Building Plan approval is provided within 30 days
ii. Plinth Inspection is done within 7 days of intimation
iii. Final completion/occupancy certificate is provided within 8 days ( 7 days for inspection + 1day for issuing the certificate)

Approved View File Details are given in the file uploaded. The following URLs amy be seen http://www.wbdma.gov.in/building_plan/441-ma_2017-2018.pdf http://www.wbidc.com/ease_doing_business/building_plan/6b-building_plan_notification.pdf Details
234

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
235

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Details are given in the file uploaded. The following URLs may also be seen: http://wbforest-nonforestareatreefellingpermissionbydeveloper.com/procedure.php http://wbforest-nonforestareatreefellingpermissionbydeveloper.com/pdf/site_navigation_chart.pdf Details
236

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
237

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the file uploaded. The following two URLs may be seen: http://wbforest-nonforestareatreefellingpermissionbydeveloper.com http://wbforest-nonforestareatreefellingpermissionbydeveloper.com/procedure.php Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. Details
239

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
240

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Details are given in the file uploaded. The following URLs may be seen http://wbforest-nonforestareatreefellingpermissionbydeveloper.com/procedure.php http://wbforest-nonforestareatreefellingpermissionbydeveloper.com/pdf/site_navigation_chart.pdf Details
241

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
243

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Details are given in the file uploaded. Details
244

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
245

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Details are given in the file uploaded. Details
246

Define clear timelines mandated through legislation for approval of application

Approved View File Details are given in the file uploaded. Details
247

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details are given in the file uploaded. May also see URLs as follows: https://eservices.wb.gov.in/ https://wbfes.gov.in/wbfes/ Details
248

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File View URL Details are given in the file uploaded. May also see URLs as follows: https://eservices.wb.gov.in/ https://wbfes.gov.in/wbfes/ Details
249

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
250

Notify a list of white category industries, which are exempted from taking clearances from State pollution control board

Approved View File View URL Details in the uploaded file. Details
251

Allow for auto-renewal of Consent to Establish (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File Details are given in the uploaded file. The following two URLs may also be seen http://www.wbpcb.gov.in/writereaddata/files/Order_auto_renewal_Consent_establishment.pdf http://emis.wbpcb.gov.in/emis/citizen/noc/emis040101prev_pre.do Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File View URL Details are given in the file uploaded. Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File View URL Details in the uploaded file. Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View File View URL Details in the uploaded file. Details
255

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Details in the uploaded file. Details
256

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details in the uploaded file. Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details in the uploaded file. Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Details in the uploaded file. Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details in the uploaded file. Details
260

Publish information about the procedure and a comprehensive list of all documents required on the Department`s web site

Approved View File Details in the uploaded file. Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details in the uploaded file. Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details in the uploaded file. Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Details in the uploaded file. Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details in the uploaded file. Details
265

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Details in the uploaded file. Details
266

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details in the uploaded file. Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details in the uploaded file. Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Details in the uploaded file. Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details in the uploaded file. Details
270

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Details are given in the uploaded file. Details
271

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the uploaded file. Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the uploaded file. Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File Details are given in the uploaded file. Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the uploaded file. Details
275

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Details are given in the uploaded file. Details
276

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the uploaded file. Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the uploaded file. Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File Details are given in the uploaded file. Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the uploaded file. Details
280

Ensure that DisComs uses automated tools to monitor outages in all Industrial areas of State

Approved View File Details are given in the file uploaded. Details
281

Ensure that DisComs uses automated tools for service restoration in all Industrial areas of State

Approved View File Details are given in the file uploaded. Details
282

Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain

Approved View File View URL Details are given in the file uploaded. Details
283

Ensure that total outage cap is fixed by regulator for a quarter/year and the Discoms compensates customers for outages that go over the fixed cap

Approved View File View URL Details are given in the file uploaded. Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View File View URL Details are given in the file uploaded. Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View File Details are given in the file uploaded. Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View File Details are given in the file uploaded. Details
287

Ensure that users are provided a fixed cost estimate based on the load (KVA/KW) required for obtaining electricity connection in all industrial areas of State and ensure these charges (demand note) is generated through the online system

Approved View File Details are given in the file uploaded. Details
288

Implement a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online

Approved View File View URL Details are given in the file uploaded. Details
289

Stipulate that charged electrical connections (up to 150 KVA) is provided within Seven days (where no `Right of Way` (RoW) is required) and in Fifteen days where RoW is required from concerned agencies

Approved View File Details are given in the file uploaded. Details
290

Design and develop an online system for granting road cutting permissions in a manner that it allows online application submission, payment, document submission and approvals.

Approved View File View URL Details are given in the file uploaded. Details
291

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application for granting `Right of Way` (RoW) permission

Approved View File Details are given in the file uploaded. Details
292

Allow third parties to easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain

Approved View File View URL Details are given in the file uploaded. Details
293

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Details are given in the file uploaded. Details
294

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details are given in the file uploaded. Details
295

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details are given in the file uploaded. Details
296

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL Details are given in the file uploaded. Details
297

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file uploaded. Details
298

Publish information about the procedure and a comprehensive list of documents required by all relevant agencies for providing water connection in urban and industrial areas of State on the Department`s web site

Approved View File View URL Details are given in the file uploaded. The following URLs may be seen: http://www.wbiwd.gov.in/uploads/notification/note_1504772180.pdf http://groundwater.silpasathi.in/UserManual/Procedure.pdf Details
299

Define clear timelines mandated through legislation for obtaining water connection by all concerned agencies

Approved View File Details are given in the file uploaded Details
301

Ensure that users are provided assistance for e-filing at service centers

Approved View File View URL Details are given in the file uploaded. Details
302

Establish a helpline providing basic services and assisting users in preparing and filing returns

Approved View File View URL Details are given in the file uploaded. Details
303

Mandate that VAT refund payment should directly be paid into organization`s account within 60 days

Approved View File View URL Details are given in the file uploaded. Details
304

Implement a system for risk based audit related to tax compliance

Approved View File View URL Details are given in the file uploaded. Details
320

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Details are given in the file uploaded. The following two URLs may also be seen https://egov.wbcomtax.gov.in/PT_Registration/uploads/Registration_User_Manual_ver3.8.4.pdf https://egov.wbcomtax.gov.in/PT_Registration/uploads/first_time.pdf Details
321

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details are given in the file uploaded. Details
322

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the file uploaded. Details
323

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Details are given in the file uploaded. Details
324

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the uploaded file. Details
342

Design and implement a system for online filing of Profession Tax

Approved View File View URL Details are given in the file uploaded Also see the following two URLs- https://egov.wbcomtax.gov.in/PT_Return/resources/InstManual/ReturnUserManual.pdf http://wbcomtax.nic.in/e-Services/pt_return.html Details
348

Design and implement a system for online payment of Profession Tax

Approved View File View URL Details are given in the file uploaded. Details
352

Develop and make publicly available a comprehensive checklist, applicable procedure and timeline of all required pre-establishment No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for setting up of a business

Approved View File View URL Details are given in the file. Details
353

Develop and make publicly available a comprehensive checklist, applicable procedure and timeline of all required pre-operation No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for starting business operations

Approved View File View URL Details are given in the file. Details
360

Mandate that the final profession tax registration certificate (where applicable) will be issued within at most one (1) working day from the date of submission of online application form

Approved View File View URL Details are given in the file uploaded. Details
361

Enact a legislation (e.g. Right to Services Act) to mandate time-bound delivery of all services provided by the State Government to Industries/ Businesses

Approved View File Details are given in the file uploaded. The following URLs may also be seen: http://www.publicservicesright.in/ http://www.publicservicesright.in/assets/contents/wbps_act.pdf http://www.publicservicesright.in/home/page/services_at_a_glance Details
362

Ensure that the time-bound service delivery legislation defines punitive provisions that deter officials from not complying with the defined timelines for services being provided to Industry/ Business

Approved View File View URL Details are given in the file uploaded. Details
364

Ensure that online system sends automated SMS/e-mail notification to respective Head of the Department with status information on the applications in which clearances are likely to breach the prescribed timelines (e.g. when 90% of prescribed time limit is passed and clearance is still not given to applicant)

Approved View File Details are given in the file uploaded. Details
365

Ensure that the time-bound service delivery legislation defines clear procedures for applicants to submit grievances relating to non-compliance with the defined timelines

Approved View File Details are given in the file uploaded. The following URLs may also be seen: http://www.publicservicesright.in/ http://www.publicservicesright.in/assets/contents/wbps_act.pdf http://www.publicservicesright.in/assets/contents/wbrtps_rules_2013__final.pdf Details
369

Publish information about the procedure and a comprehensive list of documents required on the web site

Approved View File View URL Details are given in the file uploaded. Details
370

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details are given in the file uploaded. Details
371

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details are given in the file uploaded. Details
372

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Details are given in the file uploaded. Details
377

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Details are given in the file uploaded. Details
378

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details are given in the file uploaded. Details
379

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details are given in the file uploaded. Details
380

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Details are given in the file uploaded. Details
381

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Details are given in the file uploaded. Details
382

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details are given in the file uploaded. Details
383

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details are given in the file uploaded. Details
384

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Details are given in the file uploaded. Details
385

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Details are given in the file uploaded. Details
386

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File The State has defined clear timelines mandated through the West Bengal Right to Public Services Act, 2013 in terms of G.O. bearing no. 1716-UD/O/M/ESTT./E-19/2014 (Pt.I) dated 26.05.2017 for approval of complete application of Trade License by ULBs in the State. Details
387

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details are given in the file above. Details
388

Reduce the number of documents required for obtaining trade license to only two: ID Proof and Lease Deed/Legal Occupancy

Approved View File View URL Details are given in the file uploaded. Details
389

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Details are given in the file above. Details
390

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details are given in the file above. Details
391

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Details are given in the file uploaded. Details
392

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details are given in the file uploaded. Details
393

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details are given in the file uploaded. The following two URLs may be seen: https://www.dolmwb.gov.in/ https://www.dolmwb.gov.in/pdf/Cir_1278.pdf Details
394

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.dolmwb.gov.in/ https://www.dolmwb.gov.in/search/certificate/registration Details
395

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Details are given in the file uploaded. The following URLs may be seen: https://www.dolmwb.gov.in/ https://www.dolmwb.gov.in/search/certificate/registration Details
396

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File Details are given in the uploaded file. Details
397