header Image
BIHAR
Implementation Percentage
67.13%

YES
241
NO
118
N/A
13
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
3

Introduce a provision for issuing Factory License and all subsequent renewals with validity of 10 years or more

Approved View File View URL Details
5

Publish information about the procedure and comprehensive list of documents on the Department`s web site

Approved View File View URL Details
6

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
7

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details
8

Ensure that the system allows the user to download the final signed approval certificate from the online portal

Approved View File View URL Details
9

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details
10

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Details
11

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
12

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
13

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details
14

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details
15

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Details
16

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
17

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
18

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details
19

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details
20

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File Details
21

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
22

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
23

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File Details
24

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Details
25

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File Details
26

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File Details
27

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
28

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File Details
29

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Details
30

Publish information about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL Details
31

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
32

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
33

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details
34

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details
35

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Details
36

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
37

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Renewal of licences/certificates is not required under Bihar Shops and Establishment Act Details
38

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details
39

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details
40

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Details
41

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
42

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
43

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details
44

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details
45

Publish information about the procedure and a comprehensive list of documents on the Department`s web site

Approved View File View URL Details
46

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
47

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
48

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details
49

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details
50

Publish information on about the procedure and a comprehensive list of documents that on the Department`s web site

Approved View File View URL Details
51

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
52

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
53

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details
54

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Details
56

Establish specialized commercial courts (in major towns/cluster of district so as to cover the whole State) to hear and resolve the commercial disputes

Approved View File Details
58

Ensure that the time standards for commercial disputes are adhered for the following key court events:  
i.    First hearing; 
ii.    Filing of the statement of defense; 
iii.    Completion of the evidence period;
iv.    Filing of testimony by expert; and 
v.    Submission of the final judgment

Approved View File Details
59

Limit the maximum number of adjournments that can be granted in commercial disputes

Approved View File Details
60

Limit the adjournments to unforeseen and exceptional circumstances

Approved View File Details
62

Publish model commercial contract templates in public domain in downloadable and editable format along with instructions to use them

Approved View File View URL Details
68

Digitize land transaction deeds of last 2 years at all sub-registrar offices and make the same available on an online system

Approved View File View URL DoR has digitized land transaction deeds of last 2 years at all sub-registrar office and make the same available on an online system Details
70

Digitize land records of last 2 years at local municipality office and publish the updated land records online in public domain

Approved View File View URL Details
71

Digitize Property tax payment records of last 2 years with a functionality to view balance payments at all local municipality offices and publish the updated records online in public domain

Approved View File View URL Details
80

Design and implement a system that allows online application and payment for submission and verification of document and mandate that all applications are submitted online and mandate that all applications are submitted online

Approved View File View URL DoR has implemented online system of property registration that allows online application and payment for submission and verification of document. Details
82

The online system should have the facility of auto generation of appointment (date and time) on making the required payment online at respective SRO offices

Approved View File View URL Online system of property registration has the facility of auto generation of appointment (date and time) on making the required payment online at respective SRO offices. Details
83

The registration of the transaction deed to be provided to related parties on the same day of appointment

Approved View File Department has notified registration of transaction deeds under Right to Public Services Act, 2011. Details
84

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL User can download the final signed approval deed from the online portal Details
85

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for document registration and mutation of land

Approved View File View URL The timeline for document registration and mutation of land in the State is governed by the Bihar Industrial Investment Promotion Act, 2016 vide Notification No.1525,dated 18.10.17. The Act guarantees the permission within 30 days or assures of deemed approval under its section 6(4) in case decision is not given within 30 days. Details
91

Mandate synchronized/joint- inspection under all of the following acts: 
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III.  Inspection under The Maternity Benefit Act, 1961
IV.  Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) 
VI. Inspection under The Labour Welfare Fund Act (as applicable) 
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File View URL Details
92

Differentiate compliance inspection requirements based on industry pollution categorization such as Red, Amber(Orange), and Green under all environment/pollution laws

Approved View File Details
94

Exempt Green industries with a history of satisfactory compliance from environmental compliance inspection, or allow self-certification (in lieu of conducting physical inspections)

Approved View File Details
100

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File Details
102

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The urban Development & Housing Dpartment, GoB has issued a notifiation to this effect. Please refer to the Notification No. 2. (vi) in the attached copy. Details
105

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Please go to the Concerned Department Section and click on Environment & Forest Department tab. And then select Guidebook under the said tab to view and download the same. Details
107

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details
110

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Details
113

Mandate online submission of inspection report within 48 hours to the Department

Approved View File View URL The Urban Development & housing Department, GoB has issued a notification to this effect. Please refer to the Notification no. 2. (vi) in the attached copy. Details
116

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details
118

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details
121

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details
122

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details
124

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details
127

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details
128

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details
130

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Through letter dated: 29/8/17 (letter No: 4464) it is notified that, The Inspections will be conducted by a joint inspection team only, and the inspection reports have to be submitted online within 48 hours of inspection. The Joint Inspection team will be lead and coordinated by the Labour Superintendent of the area and the concern factory Inspector & the DLC will be part of this joint Inspection team. The team will conduct inspections under all applicable labour laws in one single visit only. Details
133

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details
134

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details
136

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details
139

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details
140

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details
142

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details
145

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details
146

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details
148

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details
151

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details
152

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details
154

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details
157

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details
158

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File View URL Details
160

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details
163

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details
164

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File Details
166

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details
167

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Desired screen shots have been attached to the document uploaded. Details
168

Design and implement a system for computerized allocation of inspectors

Approved View File Details
170

Publish a well-defined inspection procedure and checklist on department`s web site

Approved View File Details
172

Mandate online submission of inspection report within 48 hours to the Department

Approved View File This action point was compiled last year only and documentary evidence in support of its compliance was accepted and approved by DIPP. Moreover, Pollution Control Board undertakes inspections of establishments only under the various Acts provisioned by Central Ministry. Also, water and air samples implies that inspection is under The Air Act and The Water Act. Requesting to please consider the documentary evidence uploaded. Details
173

Allow establishments to view and download submitted inspection reports of at least past two years

Approved View File Desired Screen Shots have been attached. Details
174

Design and implement a system for computerized allocation of inspectors

Approved View File System Developed by NIC, Delhi. Details
175

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File Details
176

Establish a dedicated single window agency as the sole point of contact for setting up a business in State

Approved View File Response to Clarification: Please note that vide Notification No. 1573, date 30.10.2017 issued under the Bihar Industrial Investment Promotion Act, 2016, Secretariat of the SIPB is the sole point of contact for setting up a business in the State. Copy of the notification is attached along with the copy of the Act vide which SIPB and its secretariat have been constituted. Details
177

Ensure that the single window agency has been set up through a legislation

Approved View File Details
178

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for issuing all approvals being provided by single window agency

Approved View File View URL Constitution of the Single Window Agency in Bihar has been done as per the Bihar Industrial Investment Promotion Act 2016. As per section 6(4) of the Act, timelines for providing various clearances and services by the SWA shall be as per the respective Governing Acts of the clearances. The list of clearances and their respective Governing Acts etc. has been notified vide Notification No. 1525, dated 18.10.17. Accordingly the list of clearances and timeline has been announced. Details
179

Define clear timelines mandated through legislation or through notification under the Public Service Delivery Guarantee Act for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/sectoral policy in the State

Approved View File View URL The timeline for issuing intent letter, granting sanction and disbursal of applicable incentives as per the industrial/sectoral policy in the State is governed by the Bihar Industrial Investment Promotion Act, 2016 vide Notification No.1525,dated 18.10.17. The Act guarantees the permission within 30 days or assures of deemed approval under its section 6(4) in case decision is not given within 30 days. Details
180

Design and implement an online single window system with functionality for online application submission, payment and approvals and mandate that all applications are submitted online

Approved View File View URL Details
181

Implement a standardized online Common Application Form (CAF) combining applications of all services wherein common information such as applicant`s name, project details, address etc. and common documents are required to be provided only once through single window system

Approved View File View URL Details
182

Ensure `Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
183

Ensure `Registration certificate of Establishment Inter State Migrant Workmen(RE&CS)Act,1979 (License of Contractor Establishment)` is provided as a service through the online single window system facilitating the online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
184

Ensure `Registration under weights and measures, 1998` is provided as a service through the online single window system facilitating online application, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
185

Ensure `Consent to establish (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
186

Ensure `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
187

Ensure `Authorization under Hazardous Waste Rules` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
188

Ensure `Registration under Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
189

Ensure `Permission for engaging contractor for labour` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
190

Ensure `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
191

Ensure `Factory building plan approval` (under the Factories Act, 1948) is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
192

Ensure `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
193

Ensure `Change of land use` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
195

Ensure `NOC from Fire Department` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
196

Ensure renewal of `Consent to operate (under Water Act & Air Act)` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
197

Ensure renewal under `Shops and Establishments Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File Details
198

Ensure renewal under `Factories license` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
199

Ensure renewal under `Registration under Boiler Act` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status, approvals and issuance of the certificate(s)

Approved View File View URL Details
200

Ensure `electricity connection` is provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File View URL Details
201

Ensure `water connection` provided as a service through the online single window system facilitating online application submission, payments, tracking of status and approvals

Approved View File View URL Details
202

Publish information on the procedure, timelines and a comprehensive list of documents that are required to be submitted for applying for various incentives in the state

Approved View File View URL Details
203

Ensure that incentives of all applicable industrial/sectoral policies are applied through a common form without the physical touch points

Approved View File View URL Details
204

Mandate that all queries/clarifications related to investor`s application are sought once and within 7 days of receiving the application

Approved View File Details
205

Ensure that the Single Window System sends out SMS/e-mail notification to the applicant as and when the application is submitted and/or query is raised and/or application is approved/rejected

Approved View File Details
206

Ensure that incentives under Industrial/Sectoral Policy are provided as a service through the online single window system (for intent letter, sanction and disbursement) facilitating online application submission and tracking of status and approvals

Approved View File View URL Details
208

Design and implement a GIS system to provide details about the land earmarked for industrial use across the State

Approved View File Details
209

Ensure that the GIS system provides details about available infrastructure such as road, water, electrical substation and poles, proximity to National/State highways, Railway lines etc. for all industrial land banks of State

Approved View File Details
212

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for land allotment

Approved View File View URL Vide notification No. 5390, dated 19.12.2013, BIADA has defined the timeline for allotment of land as 60 days. The land allotment service by BIADA has been notified under Bihar Industrial Investment Promotion Act, 2016 vide Notification No.1525, dated 18.10.17 which guarantees the allotment wthin the abovementioned timeline or assures of deemed approval under section 6(4) of the Act in case decision is not given within the abovementioned timelines. Details
214

Ensure that the system allows users to download the final signed land allotment certificate from the online portal

Approved View File Details
215

Allow third parties to easily verify the land allotment certificates in the public domain

Approved View File Details
216

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDCs

Approved View File View URL Under Bihar Land Conversion Act, 2010 land conversion is given within 90 days from the date of application or from the date of receipt of deficit fee amount whichever is later.In case of deficit, 75 more days including notice periods for two times is given to the applicant.The service has been notified under BIIP Act, 2016-Notification No.1525, dated 18.10.17-which guarantees the permission within mentioned timelines or assures of deemed approval under its section 6(4). Details
217

Enact a comprehensive uniform building code/building by-law applicable to the entire State

Approved View File View URL The Bihar State had enacted a comprehensive Bihar Building Bye-laws in 2014 which is applicable to all ULBs and IDCs. Excerpts of teh Bye-laws are attached. Details
220

Define mandatory qualifications for architects and structural engineers in the uniform building by-law applicable in State

Approved View File Details
222

Establish a dedicated conflict resolution mechanism for land and construction permits

Approved View File View URL The urban Development & Housing Dpartment, GoB has issued a notifiation to this effect. Please refer to the Notification No. 1. (ii) in the attached copy. Details
223

Conduct a survey of all industrial areas of State and create a list of plots with trees and publish online a comprehensive information on type of trees

Approved View File View URL Bihar Industrial Area Development Authority responsible for the industrial area in the State has published a comprehensive list of trees available at the industrial plots in all its industrial areas falling under its 4 Regional Offices Details
224

Publish online the detailed information on applicable replanting requirements for plots with varying tree populations

Approved View File Details
225

Allow authorized architects to issue the completion certificate at all urban areas and IDCs, instead of requiring a separate completion certificate to be issued

Approved View File Details
229

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation to grant construction permits including all required approvals; pre-construction, during construction and post construction

Approved View File View URL As per the Bihar Building Bye-laws 2014 timeline for granting building permission is 60 days and for ocupancy certificate 30 days.These services have been notified under Bihar Industrial Investment Promotion Act, 2016 vide Notification No.1525, dated 18.10.17 which guarantees the permissions within the abovementioned timelines or assures of deemed approval under section 6(4) in case decision is not given within the abovementioned timelines. Details
230

Mandate that a single, joint site inspection will be carried out by all concerned authorities such as Fire, Sewerage, Electricity, Labour (such as Factory license), Water Department and internal departments responsible for granting construction permits in urban areas and IDCs

Approved View File View URL The Urban Development and Housing Department, GoB has issued a notification to this effect. Please refer to Notification No. 2. iii. Details
234

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Test Approval Nos. BPA/00071/2017-18 Details
236

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
237

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details
238

Ensure that the system allows user to download the final signed approval certificate from the online portal

Approved View File View URL Details
239

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL File has been updated as desired. Details
241

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
242

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details
243

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Details
244

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL File has been updated as desired. Details
246

Define clear timelines mandated through legislation for approval of application

Approved View File View URL As per the Bihar Industrial Investment Promotion Act, 2016Act/ Notification No. 1525 the time line for the delivery of NOC for Fire Safety service & issuance of Fire Safety NoC is to be done within 30days.The service has been notified under Bihar Industrial Investment Promotion Act, 2016 vide Notification No.1525 Dated 18.10.2017.which guarantees the delivery of service within 30days or assures of deemed approval under section 6(4). Details
248

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File Details
249

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third party can easily verify the approval certificates in the public domain. Certificate no.104 can be checked to see the functionality. Link has been shared below for the same. Details
252

Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification and ensure that majority of establishments avail this provision

Approved View File Details
253

Issue Consent to Operate with a validity period of 5 years or above

Approved View File Details
254

Issue Consent to Establish with a validity period of 5 years or above

Approved View File Details
255

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Revised file uploaded and link provided. Details
256

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
257

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
258

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Details
259

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Details
260

Publish information about the procedure and a comprehensive list of all documents required on the Department`s web site

Approved View File View URL Updated file uploaded and link provided. Details
261

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
262

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
263

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Details
264

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Details
265

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Updated file uploaded and link provided. Details
266

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
267

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
268

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Details
269

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Details
270

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Updated file uploaded and link provided. Details
271

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
272

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
273

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File Details
274

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Details
275

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Updated file uploaded and link provided. Details
276

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
277

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
278

Ensure that the system allows users to download the final signed approval certificate from the online portal

Approved View File Details
279

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Details
280

Ensure that DisComs uses automated tools to monitor outages in all Industrial areas of State

Approved View File In Bihar, Patna (State Capital) comes under the R-APDRP Area where the SCADA system has been implemented. The system monitors the outages. Following are the screenshots illustrating the functioning of SCADA in Patna (illustration for Ashok Nagar, Kankarbagh Area). For all other parts of Bihar (including the industrial areas), Meter Data Management (MDM)/ Meter Data Acquisition System (MDAS) is installed to monitor outages. Details
281

Ensure that DisComs uses automated tools for service restoration in all Industrial areas of State

Approved View File Response to Clarification-As required, details of the restoration process using SCADA system in Patna is attached here along with the details submitted earlier. The process of restoration has been explained by the Discomm. Letter from Discomm is also attached for reference. Details
282

Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain

Approved View File Details
283

Ensure that total outage cap is fixed by regulator for a quarter/year and the Discoms compensates customers for outages that go over the fixed cap

Approved View File Details
284

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View File Details
285

Reduce the number of documents required for obtaining the electricity connection to only two i.e. proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View File Details
286

Allow third party inspection of internal installations and ensure that majority of establishments avail this provision

Approved View File View URL The State has a licensing board to issue licenses for electrical contractors, supervisors & wiremen. Their qualification parameters & selection process are well defined. The contractors etc. are engaged by the promoter at the construction phase of the premises. Based on their certification, DisComms provide the electricity supply. The format for certificate is also defined & published. Only in case of HT connections where transformers are installed, NOC of electrical inspectorate is required. Details
288

Implement a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online

Approved View File Response to Clarification: Please note that the Bihar Electricity Regulatory Commission has mandated that application for electricity connection in the state is to be compulsorily made online except for domestic and agricultural users. Please refer to the portion highlighted in yellow in the attached document. Details
290

Design and develop an online system for granting road cutting permissions in a manner that it allows online application submission, payment, document submission and approvals.

Approved View File Details
291

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application for granting `Right of Way` (RoW) permission

Approved View File As per the Bihar Industrial Investment Promotion Act, 2016Act/ Notification No. 1525 the time line for the delivery of Road Cutting/ Right of Way (RoW) permission for Road Construction Department for electricity connection service / is to be done within 30days. The service notified under Bihar Industrial Investment Promotion Act, 2016 vide Notification No.1525 Dated 18.10.2017.which guarantees the delivery of service within 30days or assures of deemed approval under section 6(4). Details
292

Allow third parties to easily verify the authenticity of electricity connections and respective premise/entity/individual through online system in the public domain

Approved View File A complete walk through has been presented in the attached file. Sample bills have also been attached which can be verified from the respective sites of the DisComms. Details
294

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL At present, the timeline for Certificate of Electrical Installation by Chief Electrical Inspector in Bihar is governed by the Bihar Industrial Investment Promotion Act, 2016 vide Notification No.1525,dated 18.10.17. The Act guarantees the permission within 30 days or assures of deemed approval under its section 6(4) in case decision is not given within 30 days. Details
295

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File View URL Details
296

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File View URL Response to Clarification-Sample certificate has been attached illustrating the download facility. Details
297

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Response to Clarification: The attached file has been revised and required relevant screenshot is furnished. Following Certificate Nos may be used to further check the functionality-2020, 1984, 1929 on the URL. Details
299

Define clear timelines mandated through legislation for obtaining water connection by all concerned agencies

Approved View File View URL At present, the timeline for permission of water connection in Bihar is governed by the Bihar Industrial Investment Promotion Act, 2016 vide Notification No.1525,dated 18.10.17. The Act guarantees the permission within 30 days or assures of deemed approval under its section 6(4) in case decision is not given within 30 days. Details
300

Design and implement an integrated system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification from all concerned agencies and mandate that all applications are submitted online

Approved View File View URL Details
301

Ensure that users are provided assistance for e-filing at service centers

Approved View File View URL The necessary facility is activated since last more than a year. Please note that the attached screenshots relate to old version of CTD site which is still active. Same functionality is avaialble at new site as well. Details
302

Establish a helpline providing basic services and assisting users in preparing and filing returns

Approved View File View URL The necessary facility is available since last more than a year. Please note that the attached screenshots relate to old version of CTD site which is still active. Same functionality is avaialble at new site as well. Details
320

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL A user manual illustrating the process for filing online application for registration for PT is available on the official site. The manual also contains the list of required documents. Please note that the attached screenshots relate to old version of CTD site which is still active. Same functionality is avaialble at new site as well. Details
321

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL As per the Bihar Professional Tax Rules, 2011,as ammended on 31.03.2016, PT registration is to be given in 1 day.The service has been notified under Bihar Industrial Investment Promotion Act, 2016 vide Notification No.1525, dated 18.10.17 which guarantees the permission wthin the abovementioned timeline or assures of deemed approval under its section 6(4) in case decision is not given within the abovementioned timeline. Details
322

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Please note that the attached screenshots relate to old version of CTD site which is still active. Same functionality is avaialble at new site as well. Details
323

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File Please note that the attached screenshots relate to old version of CTD site which is still active. Same functionality is avaialble at new site as well. Details
324

Allow third parties to easily verify the approval certificates in the public domain

Approved View File Please note that the attached screenshots relate to old version of CTD site which is still active. Same functionality is avaialble at new site as well. Details
342

Design and implement a system for online filing of Profession Tax

Approved View File The facility of online return filing for Professional tax is active since last more than a year. Please use test Id : 10AAAAA1234B, Password-password. Please note that the attached screenshots relate to old version of CTD site which is still active. Same functionality is avaialble at new site as well. Details
348

Design and implement a system for online payment of Profession Tax

Approved View File The facility of online payment of Professional Tax is active since last more than a year. Please use test Id : 10AAAAA1234B, Password-password. Please note that the attached screenshots relate to old version of CTD site which is still active. Same functionality is avaialble at new site as well. Details
357

Define working procedures for the investors facilitation center/bureau such as for queries regarding the application and approval process, query recording and ticketing, service timelines for query handling, aligning relationship managers and reverting back to investors

Approved View File Details
360

Mandate that the final profession tax registration certificate (where applicable) will be issued within at most one (1) working day from the date of submission of online application form

Approved View File View URL Please note that the attached screenshots relate to old version of CTD site which is still active. Same functionality is avaialble at new site as well. Details
361

Enact a legislation (e.g. Right to Services Act) to mandate time-bound delivery of all services provided by the State Government to Industries/ Businesses

Approved View File Details
362

Ensure that the time-bound service delivery legislation defines punitive provisions that deter officials from not complying with the defined timelines for services being provided to Industry/ Business

Approved View File Details
364

Ensure that online system sends automated SMS/e-mail notification to respective Head of the Department with status information on the applications in which clearances are likely to breach the prescribed timelines (e.g. when 90% of prescribed time limit is passed and clearance is still not given to applicant)

Approved View File Details
370

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
371

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
372

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File Details
378

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
379

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
380

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File Details
381

Publish information about the procedure and a comprehensive list of documents required on the Department`s web site

Approved View File View URL Please go to the Concerned Department Section and click on Health Department tab. And then select Guidebook under the said tab to view and download the same. Details
382

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Details
383

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
384

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File Details
386

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL At present, the timeline for issuance of trade licence in Bihar is governed under the Bihar Industrial Investment Promotion Act, 2016 vide Notification No.1525,dated 18.10.17. The Act guarantees the permission within 30 days or assures of deemed approval under its section 6(4) in case decision is not given within 30 days. Details
387

Design and implement a system that allows online application submission, payment, tracking and monitoring without the need for a physical touch point for document submission and verification and mandate that all applications are submitted online

Approved View File Details
388

Reduce the number of documents required for obtaining trade license to only two: ID Proof and Lease Deed/Legal Occupancy

Approved View File Details
389

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File One may use followinf Application Nos. to check the functionality. 71117100600056 71117100600037 71117100600102 71117100600012 71117091500117 Details
390

Allow third parties to easily verify the approval certificates in the public domain

Approved View File One may use following License Nos. to check the functionaity. TLA00005/00, TLA00028/00, TLE02788/00 Details
392

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL As per the BIIP Act, 2016Act/ Notification No. 1525 dt-18.10.2017 the time line for the delivery and renewal of License to Manufacturer, Repairer, Dealer of weight and measures (Agriculture Department, Legal Metrology Section) service is to be done within 30days or assures deemed approval under section 6(4).For registration which is one time process, timeline is defined under PCR, 2011 Details
394

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File Screenshot illustrating the functionality wherein applicant can view and download certificate has been provided Details
395

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Note: 1.Similarly third party can easily verify the approval certificates in the public domain .Sharing herewith few of the actual cases for which check can be done for mentioned certificate no.: Certificate no.1271,1272,1273(Licence as dealer);0764(License as manufacturer of weight & measures),0287,0286(License as repairer of weight & Measures) .Link has been shared below for the same. Details
397

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Department has notified clear cut timeline under Right to Public Services Act, 2011. Details
399

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL User can download the final signed approval certificate from the online portal. Details
400

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third party can verify registration detail of firms and approval certificate. Details
402

Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application

Approved View File View URL Department has notified clear cut timeline under Right to Public Services Act, 2011. Details
404

Ensure that the system allows user to download the final signed approval certificate from the online portal.

Approved View File View URL Certified copy can be downloaded by the user. Details
405

Allow third parties to easily verify the approval certificates in the public domain

Approved View File View URL Third party can verify registration detail of societies and approval certificate Details
406

Publish a well-defined inspection procedure and checklist on department’s web site

Approved View File View URL Comprehensive guidebook comp[rising all procedures and checklist of documents is available on department website Details
408

Mandate online submission of inspection report within 48 hours to the Department

Approved View File Details
409

Allow licensees to view and download submitted inspection reports of at least past two years

Approved View File Details
411

Mandate that the same inspector will not inspect the same establishment twice consecutively

Approved View File View URL Details
412

Publish a list of all state, municipal and panchayat levies and include the relevant information pertaining to the rates and tariff levied by the State and local bodies on the online portal

Approved View File View URL Details
420

Design an online system which will have the facility to auto-populate and calculate the levy area-wise and enable online payment of property tax

Approved View File Details
421

Publish tariff rates on the portal of discoms for new connection and all types of users

Approved View File Details
422

Design an online system for e-payment of billson the portal of the discoms

Approved View File Details
423

Develop an online system for e-payment of bills

Approved View File Annual water tax/ bills is paid as a part of the property tax. Under the e-minicipality services in the STate there is a facility developed for the online payment of the Property tax including the annual water bills/ Tax Details

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