header Image
DELHI
Implementation Percentage
47.62%

YES
160
NO
176
N/A
4
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
8

Mandate that the final professional tax registration certification (where applicable) will be issued within at most one (1) working day from the date of submission of application form

Approved View File The Professional tax is not levied in the NCT of Delhi and no such law for levy of Professional tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
9

Enact a legislation (e.g. Right to Services Act) to mandate time-bound delivery of services to Industries/ Businesses

Approved View URL The Delhi (Right of Citizen to Time Bound Delivery of Services) Act 2011 is already implemented in Delhi. A total no. of 361 services are included for time bound deliver under this act. Details
10

Ensure that the time-bound service delivery legislation defines punitive provisions that deter officials from not complying with the defined timelines for services being provided to Industries/ Businesses

Approved View URL Punitive provisions that deter the officials from not complying with the defined timelines already exist under section 7 to section 10 of the The Delhi (Right of Citizen to Time Bound Delivery of Services) Act 2011. Details
11

Ensure that the time-bound service delivery legislation defines clear procedures for applicants to submit grievances relating to non-compliance with the defined timelines

Approved View URL Clear procedure for applicants to submit grievances relating to non compliance with the defined timelines is provided under section 10 of the The Delhi (Right of Citizen to Time Bound Delivery of Services) Act, 2011 and the rules framed thereunder. Details
41

Design and implement an online system for filing of EM Part I and Part II under The Micro, Small and Medium Enterprises Development Act, 2006

Approved View URL Implemented by the Industries Department, Govt. of NCT of Delhi through Ministry of MSME, Govt. of India Details
42

Ensure information on land banks for industrial use are made publicly available online

Approved View URL Details
46

Define objective criteria for evaluating an application for land allotment

Approved View File Criteria for evaluating applications for land allotment is laid down from time to time as and when developed land is available for allotment. Land banks are not currently available for allotment. Last such public notice is uploaded. Details
49

Make available a model sale deed format for property registration on the department’s website

Approved View URL Model sale deed format for property registration is available on the website of Revenue Department. Details
51

Digitize land records at sub-registrar's office and make it available on an online system

Approved View File Registration of properties between 2002-2015 is fully computerised with searchable option . Refer website : http://doris.delhigovt.nic.in For Legacy data from 1985 onwards, tenders have been floated for doing the computerisation in the desired format and it is targeted to be completed by 31st August, 2016.Sample data annex II is provided. Details
57

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL For Procedure - Sl No 27 For Document - Sl No 18 For Appointment Management System - (http://districts.delhi.gov.in/ams) Details
58

Define clear timelines mandated through legislation for approval of complete application

Approved View URL Available on the website of Revenue Department (under the Sl. No. 27 Steps for Registration) Details
61

Allow third parties to easily verify approval certificates in the public domain

Approved View File Registration of properties between 2002-till date is fully computerised with searchable option. Sample data with Annex II is provided. Details
62

Enact a comprehensive formal building code applicable to the entire State

Approved View File Building code in the form Master Plan, 2021, Unified Building bye laws (UBBL) for Delhi 2016 notified by the UD Department of GNCTD on 17-06-2016 is applicable for the entire Delhi. Details
63

Ensure that the building code/building bye-laws include provisions for risk-based classification of buildings.

Approved View URL In the Unified Building Bye-Laws-2016, provision for risk based classification in r/o residential and Ware house building have been incorporated under chapter-3 (clause 3.1.1 for residential and 3.1.2 for ware house buildings). For remaining catogory, a Committee has been consituted by the D.D.A., which will get it notified within a period of three months. [ Refer website http://dda.org.in/tendernotices_docs/march15/UBBL%202016%20Notified230316.pdf Details
64

Ensure that the building code/building bye-laws includes accreditation programs and clear responsibilities and liabilities for professionals including architects and engineers engaged in the construction process.

Approved View File The bye-law No. 2.29 to 2.30 of the Unified Building Bye Laws for Delhi 2016 stipulates penal action against the defaulting Professionals including Architects and Engineers engaged in the construction process.[Refer also website http://dda.org.in/tendernotices_docs/march15/UBBL%202016%20Notified230316.pdf] Details
65

Design and implement a system at all ULBs and IDC that allows building permit issuing agencies to assess building plans for compliance with building codes/building bye-laws using AutoCAD (or similar) software

Approved View File The building plans schemes in respect of various modules such as residential (vacant plots), industrial (vacant plots), commercial buildings, warehouses, buildings situated on notified roads etc. have already been launched under online module, which include provision of using Auto CAD software. Screen shot uploaded. Details
66

Mandate that a single, joint site inspection will be carried out by various government authorities responsible for granting construction permits at all ULBs and IDCs.

Approved View File The Three Corporations have already issued a Circular No. D/47/Addl.Cm-II/south/DMC/2015/SE (B)HQ dated 07-05-2015 for conducting Joint Inspection by all concerned Departments for sanction of building plans of residential, industrial plots (fresh constructions), commercial, and warehouses through Common application Form (CAF), in relation to all applications filed in week. This joint inspection date is fixed and system generated e-mail-alert will be sent to all stakeholders. Details
67

Develop legally valid master plans/zonal plans/land use plans for all urban areas (ULBs)

Approved View URL Master Plan of Delhi 2021, Zonal Development Plans and land use plans for all the urban areas have been uploaded on the DDA website. [www.dda.org.in] Details
68

Make the master plans/zonal plans/land use plans for all ULBs online for easy information availability to assist applicants in developing building plans

Approved View URL Master Plan of Delhi 2021, Zonal Development Plans and land use plans for all the urban areas have been uploaded on the DDA website. [www.dda.org.in] Details
69

Define mandatory qualifications for architects, structural engineers and contractors

Approved View URL Qualifications for Architect, Structural Engineers and Contractors have been defined in the Unified Building by Laws 2016. (Refer Page No. 412) Details
73

Publish online detailed information on replanting requirements for plots with varying tree populations.

Approved View File User agency has to submit the land identified for Compensatory Afforestation. Replanting requirements are same for each case viz 5 time the no. of trees to be felled. The land for such compensatory plantation is identified by user agency and GPS coordinates to be given. Details
75

Establish a dedicated conflict resolution mechanism for land and construction permits.

Approved View URL An Appellate Tribunal is already established and functioning from Tis Hazari Courts (Room No. 29), under the relevant provisions of DMC Act-1957. Further, in the Unified Building Bye-Laws-2016, there is a provision for constitution of high level committee under the chairmanship of Vice-Chairman-D.D.A., which will take care of the requisite NOCs within the specified period in respect of large projects. Details
76

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL A guide containing information relevant to the procedure and check-list has already been uploaded on the website for awareness of the general public. Further all related notifications, circulars etc. are being updated on the website on regular basis. Commercial streets and commercial areas are covered in Chapter III (15.1 to 15.12) of the Guidelines. Recheck. URL is responding. Details
77

Define clear timelines mandated through legislation for approval of complete application

Approved View File Clear time lines for approval of residential buildings are given in Chapter 3 under Para 3.1.1.2 and for Storage Buildings/Warehouses/Godowns, the timelines given under Para 3.1.2.3 in the Unified Building Bye Laws 2016. Office order dated 04.04.2016 showing timelines has been upload. Details
78

Design and implement a system that allows online application and payment without the need for a physical touch point for document submission and verification

Approved View File Online system is available for sanction of building permits in respect of following categories: (1) Residential (2) Industrial (3) Warehouses (4) Commercial buildings including Notified commercial streets. Submission of hard file is being dispensed with w.e.f. 01/04/2016 however payments are received online after sanction of the building plan. Screen shot uploaded Details
79

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File The option to download the digitally signed sanction letter is available in the system.. The link is available after login by the Architect. The screenshot is uploaded Details
80

Allow third parties to easily verify approval certificates in the public domain

Approved View URL The details relevant to the sanctioned building plan by the Corporation are available on the website which is accessible for the general public. Details
82

Define clear timelines mandated through legislation for approval of complete application

Approved View URL The timelines of sixty days is mandated through legislation under section 9 (3) of The Delhi Preservation of Tree Act 1994 which is available on the website. Details
90

Allow third parties to easily verify approval certificates in the public domain

Approved View URL Third parties can easily verify approval certificates which are in public domain on the MCD website. Link is given. Please refer serial no-8. Details
91

Enact a list of green industries applicable for the State.

Approved View URL List of green industries applicable for the State available at the portal Details
95

Issue Consent to Operate licences that are valid for a minimum period of 5 years or more

Approved View File At present the consents are issued only to Orange & Green Category of industries. The CTO Under Orange & Green categories are issued with validity of 5& 10 years respectively (copy of office order dated 06.03.2012 for orange category and office order dated 20.02.2007 for green category are attached). Red category of industries is included in negative list of industries in the Master Plan of Delhi (Chapter 7 - Annexure -III) which are not permitted to be established in Delhi Details
96

Issue Consent to Establish licences that are valid for a minimum period of 5 years or more

Approved View File Sl. No. 6 of the Office Order dated 12.4.2016, may please be read alongwith Sl.No.1 of ofice order dated 20.05.2 016 implying that CTE will be for a minimum period of one year orfor multiple years as requested by the Unit. It means the unit can obtain CTE even for a period of 5 years subject to submission of consenr fee for 5 years and on the other hand there is no compulsion for the applicants to submit 5 years consent fee if gestation period for establishing the unit is less than 5 years. Details
97

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site Details
98

Define clear timelines mandated through legislation for approval of complete application

Approved View URL An office order has been issued on 12.4.2016, specifying timelines for disposal of various categories of industries. Details
99

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File Provision of online submission of application and online payment through credit card exists in the present system of DPCC. Submission of the application using digital signature is in the process of development. PPT of the flow with screen shot uploaded. Details
100

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Provision for downloading granted clearance for the said application is available in the login area of the user. Presently signed and scanned certificate is uploaded in the login area. PPT of the flow with screen shot uploaded. Details
101

Allow third parties to easily verify approval certificates in the public domain

Approved View URL Provision is made in this regard. For the status of consent, one has to go to link Details
102

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site Details
103

Define clear timelines mandated through legislation for approval of complete application

Approved View URL An office order has been issued on 12.4.2016, specifying timelines for disposal of various categories of industries. Details
104

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File Provision of online submission of application and online payment through credit card exists in the present system of DPCC. Submission of the application using digital signature is in the process of development. PPT of the flow with screen shot uploaded. Details
105

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Provision for downloading granted clearance for the said application is available in the login area of the user. Presently signed and scanned certificate is uploaded in the login area. PPT of the flow with screen shot uploaded. Details
106

Allow third parties to easily verify approval certificates in the public domain

Approved View URL Provision is made in this regard. For the status of consent, one has to go to link Details
107

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL Information on the procedure and comprehensive list of all documents tthat need to be provided are available on the portal Details
108

Define clear timelines mandated through legislation for approval of complete application

Approved View URL An office order has been issued on 12.4.2016, specifying timelines for disposal of various categories of industries. Details
109

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File Provision of online submission of application and online payment through credit card exists in the present system of DPCC. Submission of the application using digital signature is in the process of development. PPT of the flow with screen shot uploaded. Details
110

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Provision for downloading granted clearance for the said application is available in the login area of the user. Presently signed and scanned certificate is uploaded in the login area. PPT of the flow with screen shot uploaded. Details
111

Allow third parties to easily verify approval certificates in the public domain

Approved View URL Provision is made in this regard. For the status of authorisation under Hazardous waste Management Rules, one has to go to URL Details
112

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL Refer website Details
113

Define clear timelines mandated through legislation for approval of complete application

Approved View URL An office order has been issued on 12.4.2016, specifying timelines for disposal of various categories of industries. Details
114

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File Provision of online submission of application and online payment through credit card exists in the present system of DPCC. Submission of the application using digital signature is in the process of development. PPT of the flow with screen shot uploaded. Details
115

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Provision for downloading granted clearance for the said application is available in the login area of the user. Presently signed and scanned certificate is uploaded in the login area. PPT of the flow with screen shot uploaded. Details
116

Allow third parties to easily verify approval certificates in the public domain

Approved View URL Provision is made in this regard. For the status of consent, one has to go to link Details
117

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL Refer website Details
118

Define clear timelines mandated through legislation for approval of complete application

Approved View URL An office order has been issued on 12.4.2016, specifying timelines for disposal of various categories of industries. Details
119

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File Provision of online submission of application and online payment through credit card exists in the present system of DPCC. Submission of the application using digital signature is in the process of development. PPT of the flow with screen shot uploaded. Details
120

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Provision for downloading granted clearance for the said application is available in the login area of the user. Presently signed and scanned certificate is uploaded in the login area. PPT of the flow with screen shot uploaded. Details
121

Allow third parties to easily verify approval certificates in the public domain

Approved View URL Provision is made in this regard. For the status of consent, one has to go to link Details
125

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL For registration and grant of licence under the Factories Act, 1948, procedure and comprehensive list of all documents are available on the website http://labour.delhi.gov.in. . After opening the link, search for specific service on Grant of Factory Licence under the Factory Act 1948 (page no. 50-51) of list of services of Labour Department, GNCTD Details
126

Define clear timelines mandated through legislation for approval of complete application

Approved View URL Clear timelines prescribed are available on the website http://labour.delhi.gov.in. After opening the link, search for specific service on Timelines for Grant of Factory Licence under the Factory Act 1948 (page no. 50-51) of list of services of Labour Department, GNCTD. Details
130

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL Procedure and Comprehensive lists of all documents that need to be provided are avaliable in website of the MCD and please refer serial no-5 (5.1.4.4 - page no. 22) of user manual. Link is working but cannot be pasted in this column as it has Special characters Details
131

Define clear timelines mandated through legislation for approval of complete application

Approved View URL 15 days time have been prescribed for online issue of NOC under the single window system in operation in MCD. Para 2.18.2 of UBBL 2016 gives time lines for external agencies to give NOC. Please refer UBBL from link-Eng. Documents-UBBL2016.Url - https://dda.org.in/tendernotices_docs/march15/UBBL%202016%20Notified230316.pdf Details
132

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File Integrated with MCD online portal. www.mcdonline.gov.in and no Fees payable for CIF(chief inspector of factory) NOC Details
133

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Integrated with MCD online portal. NOC is given online to MCD and MCD issues construction permits. The users can download the final signed approval certificate. Details
134

Allow third parties to easily verify approval certificates in the public domain

Approved View URL Integrated with MCD online portal. NOC is given online to MCD and MCD issues construction permits. The users can download the final signed approval certificate from the online portal of MCD. The third party can verify the details of the sanction from the website on the uploaded link. Link is working and cannot be pasted in remarks section as it has special characters. Details
135

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL Procedure and comprehensive lists of all documents that need to be provided are available on the website of Labour Department. After opening the link, search for specific service on Boiler (page no. 58) of list of services of Labour Department, GNCTD Details
136

Define clear timelines mandated through legislation for approval of complete application

Approved View URL Prescribed timelines are available on the website. After opening the link, search for specific service on Boiler (page no. 58) of list of services of Labour Department, GNCTD. Details
140

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL Procedure and comprehensive lists of all documents that need to be provided are available on the website of Labour Department. After opening the link, search for specific service on Grant of Registration Certificate under Contract Labour Act 1970 (page no. 42-43) of list of services of Labour Department, GNCTD . Details
141

Define clear timelines mandated through legislation for approval of complete application

Approved View URL Prescribed timelines are available on the website of Labour Department. After opening the link, search for specific service on Grant of Registration Certificate under Contract Labour Act 1970 (page no. 42-43) of list of services of Labour Department, GNCTD. Details
145

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL Procedue and comprehensive lists of all documents that need to be provided are available on the website of Labour Department. After opening the link, search for specific service on Registration under Shops and Establishment Act (page no. 39) of list of services of Labour Department, GNCTD. Details
146

Define clear timelines mandated through legislation for approval of complete application

Approved View URL Prescibed timelines are available on the website of Labour Department . After opening the link, search for specific service on Registration under Shops and Establishment Act (page no. 39) of list of services of Labour Department, GNCTD. Details
147

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View URL Registration under The Shops and Establishment Act is given online in real time i.e. one day and no documents are required to be submitted with the application. No fees charge. Details
148

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View URL Users can download the final approved certificate from the online portal. As Registration under Act is given online in real time . Details
149

Allow third parties to easily verify approval certificates in the public domain

Approved View URL Third parties can verify approval certificates in the public domain. Details
150

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL Procedure and comprehensive list of all documents that need to be provided are available on the website (http://labour.delhi.gov.in/). After opening the link, search for specific service i.e. Grant of Registration Certificates under the Contract Labour Act (page no. 40-41) of list of services of Labour Department, GNCTD Details
151

Define clear timelines mandated through legislation for approval of complete application

Approved View URL Clear timelines for approval of complete application are available on the website. (http://labour.delhi.gov.in/). After opening the link, search for specific service Timelines for Grant of Registration Certificates under the Contract Labour Act (page no. 40-41) of list of services of Labour Department, GNCTD. Details
155

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL Procedure and comprehensive lists of all documents that need to be provided are available on the website of Labour Department. Search for specific service on the given link (Refer page no.23-24). Details
156

Define clear timelines mandated through legislation for approval of complete application

Approved View URL Procedure and comprehensive lists of all documents that need to be provided are available on the website of Labour Department. Search for specific service on the given link. Details
160

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL Procedure and comprehensive lists of all documents that need to be provided are available on the website of Labour Department http://labour.delhi.gov.in/. After opening the link, search for specific service i.e. Renewal of Licence under the Factories Act (page no.52-53) of list of services of Labour Department, GNCTD. Details
161

Define clear timelines mandated through legislation for approval of complete application

Approved View URL Clear timelines for approval of complete application are available on the website. (http://labour.delhi.gov.in/).. After opening URL , search for specific service i.e. Renewal of Licence under the Factories Act (page no.52-53) of list of services of Labour Department, GNCTD. Details
165

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL Procedure and comprehensive lists of all documents that need to be provided are available on the website of Labour Department http://labour.delhi.gov.in/. After opening the link , search for specific service i.e. Renewal of Licence under the Boiler Act, 1923 (page no.59) of the services of Labour Department, GNCTD. Details
166

Define clear timelines mandated through legislation for approval of complete application

Approved View URL Clear timelines for approval of complete application are available on the website. (http://labour.delhi.gov.in/). After opening the link , search for specific service i.e. Renewal of Licence under the Boiler Act, 1923 (page no.59) of the services of Labour Department, GNCTD. Details
170

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL Procedure and comprehensive lists of all documents that need to be provided are available on the website of Labour Department. After opening the link, search for specific service on Renewal of Licence under Contract Labour (R & A Act 1970) (page no. 46-47) list of services of Labour Department, GNCTD . Details
171

Define clear timelines mandated through legislation for approval of complete application

Approved View URL Clear timelines for approval of complete application are available on the website. After opening the link, search for specific service on Renewal of Licence under Contract Labour (R & A Act 1970) (page no. 46-47) list of services of Labour Department, GNCTD. Details
175

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View File The Registration under Shops and Establishment Act is issued with a validity period of 21 years . Online registration on real time basis was introduced in 2009 and as such no application is being received for renewal for shop registration. Details
176

Define clear timelines mandated through legislation for approval of complete application

Approved View File The Registration under Shops and Establishment Act is issued with a validity period of 21 years. Online registration on real time basis was introduced in 2009 and as such no application is being received for renewal for shop registration. Details
177

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File The Registration under Shops and Establishment Act is issued with a validity period of 21 years . Online registration on real time basis was introduced in 2009 and as such no application is being received for renewal for shop registration. Details
178

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File The Registration under Shops and Establishment Act is issued with a validity period of 21 years . Online registration on real time basis was introduced in 2009 and as such no application is being received for renewal for shop registration. Details
179

Ensure that the DisComm uses automated tools to monitor outages

Approved View URL Outage Management System (OMS) is in place in Tata Power - DDL and BSES for monitoring outages. Details
180

Ensure that the DisComm uses automated tools for service restoration

Approved View File Outage Management System (OMS) is in place in Tata Power - DDL and BSES for monitoring outages. Details
181

Ensure that the regulator monitors reliability of supply and published information online.

Approved View File SAIDI and SAIFI parameters are there to monitor the reliability of supply. The reports are sent to DERC periodically (DERC publish online need to be checked by the regulator). The reliability indices submitted by the DISCOM on regular basis and are also uploaded on their website along with the data related to standards of performances as per Delhi Electricity Supply Code and Performance Standards Regulations, 2007(Regulation 64 of Schedule-II Page 83). Details
182

Enact measures to ensure that the utility compensates customers for outages that go over a certain cap, or that a fine is imposed by the regulator if the outage cap is exceeded

Approved View URL Regulation 64(Schedule I, Page 72) of DERC Supply code and performance standards 2007 describes the Guaranteed standards of performance for DisComs and Regulation 65(Schedule III Page 88) describes compensation payable thereof. Details
183

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Approved View URL DISCOMs: The new Tariff schedule is updated on TPDDL website as well as released in the Leading news papers. DERC: The applicable tariff schedule is available on the website of the DERC. Details
186

Ensure that users are provided a fixed cost estimate based on the load required for obtaining electricity connection in industrial area

 

Approved View File The charges for obtaining electricity connection up-to limit of 200kw/215kva load on LT connection have been fixed and notified by DERC in Table 4 under Para 3.0 of the notification vide Delhi Gazette dated 23.03.2015. These directions are mandatory for DISCOMs and are being implemented by them. The same are also available on the website of all three DISCOMs. Details
187

Reduce the number of documents required for obtaining the electricity connection to only 2, namely proof of ownership/occupancy and authorization document (in case of firm/company)

Approved View File Vide letter dated 12.5.2016, DERC has revised format and requirement of documents for getting electricity connection hereby only following two documents are required for getting new electricity connection; (i) Identify proof to be submitted alongwith the application form. (ii) Proof of ownership or occupancy of premises for which electricity connection is required. Details
188

Stipulate that the charged electricity connection is provided within 15 days from the date of application

Approved View File DISCOMs: As per DERC supply code amended in March 2015. timelines for new connections falling under electrified area (clause 16) has been revised to 15 days. DERC: The necessary amendments have already been issued in Delh Electricity Supply Code and Performance Standards Regulations, 2007. Details
190

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View File Following documents are required for New Connection (Refer point no 9 of application form) : 1.Photograph of the applicant 2.Proof of Identity (any one document as per screenshots attached) 3. Proof of ownership (any one document as per screenshots attached) Details
191

Define clear timelines mandated through legislation for approval of complete application

Approved View URL Time Lines for approval of complete application is given at 1(E) Time Limit for sanction of new water connection head. Details
192

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File Already implemented. Screenshots for the same are uploaded. Details
193

Design and implement a system for Value Added Tax (VAT) to be filed online

Approved View File Returns are auto drafted on the basis of information furnished by the dealers about the sales and purchases in annexure 2A & 2B after the dealer logs in the dealer login module. The facility of filing the return in offline mode is also available. Dealers who files online return with digital signatures are not required to file hard copy of the return. Screenshots is provided Details
194

Design and implement a system for Central Sales Tax (CST) to be filed online

Approved View File Returns are auto drafted on the basis of information furnished by the dealers about the sales and purchases in annexure 2A & 2B after the dealer logs in the dealer login module. The facility of filing the return in offline mode is also available. Dealers who files online return with digital signatures are not required to file hard copy of the return. Details
195

Design and implement a system for Professional Tax to be filed online

Approved View File The Professional tax is not levied in the NCT of Delhi and no such law for levy of Professional tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
196

Design and implement a system for Luxury Tax to be filed online

Approved View File Returns can be filed online after the dealer logs in with the given user id and password. Screenshots to this effect are uploaded. Details
197

Design and implement a system for Entry Tax to be filed online

Approved View File The Entry tax is not levied in the NCT of Delhi and no such law for levy of Entry tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
198

Design and implement a system for Entertainment Tax to be filed online

Approved View File Returns can be filed online after the dealer logs in with the given user id and password. Screenshots to this effect are uploaded. Details
199

Design and implement a system for Value Added Tax (VAT) to be paid online

Approved View File Online payment of Tax interest and penalty can be made by the dealers. The dealer can make online tax after the dealer logs in to the dealers login module by entering the TIN No and the password already provided to the dealer. 27 banks have been authorized for payment of VAT and CST online. Depositing tax manually has been done away with. Unregistered dealers can deposit Tax offline in the Punjab and Sind Bank branch located in the Trade and Taxes Department. Details
200

Design and implement a system for Central Sales Tax (CST) to be paid online

Approved View File Online payment of Tax interest and penalty can be made by the dealers. The dealer can make online tax after the dealer logs in to the dealers login module by entering the TIN No and the password already provided to the dealer. 27 banks have been authorized for payment of VAT and CST online. Depositing tax manually has been done away with. Unregistered dealers can deposit Tax offline in the Punjab and Sind Bank branch located in the Trade and Taxes Department. Details
201

Design and implement a system for Professional Tax to be paid online

Approved View File The Professional tax is not levied in the NCT of Delhi and no such law for levy of Professional tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
202

Design and implement a system for Luxury Tax to be paid online

Approved View File Luxury Tax can be paid online after the dealer logs in with the given user id and password. Screenshots to this effect are uploaded. Details
203

Design and implement a system for Entry Tax to be paid online

Approved View File The Entry tax is not levied in the NCT of Delhi and no such law for levy of Entry tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
204

Design and implement a system for Entertainment Tax to be paid online

Approved View File Entertainment Tax can be paid online after the dealer logs in with the given user id and password. Screenshots to this effect are uploaded. Details
205

Ensure that users are provided assistance for e-filing at service centers

Approved View URL Excise Department Help Desk is operating from its office premises located at L and N Block, Vikas Bhawan, New Delhi (Helpdesk No 91 120 6729422) and in Trade and Taxes Department (http://dvat.gov.in), Help Desk is being maintained at Vyapar Bhawan, IP Estate, New Delhi - 110002 India where the trained professionals sits for assistance of dealers (Helpdesk No 1800110066 and 155055) for e-filing of returns from 8AM to 10 PM daily. Details
206

Establish a helpline providing basic services assisting users in preparing and filing returns

Approved View URL Excise Department Help Line No- 91 120 6144022 Website of Trade & Taxes Department is http://dvat.gov.in Helpline: 1800110066 , 23352310-14 Details
209

Introduce a system for advance tax ruling for State level taxes on the lines of Income Tax Act

Approved View File Any person can approach Commissioner VAT for determination of tax of any item/commodity and the concerned person/dealer may approach the Commissioner for tax determination in advance. As per Section 84(2) of DVAT Act, 2004 an application for determination of a determinable question may be made in respect of a proposed transaction, a transaction that is being undertaken, or a transaction has been concluded. Details
212

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View File Procedure and comprehensive list of documents are available on the web site of the department. [Refer website of Trade & Taxes: www.dvat.gov.in] under help - user manual - Sl No 22 - Automate registration. Details
213

Define clear timelines mandated through legislation for approval of complete application

Approved View File TIN and Provisional VAT registration is issued in real time i.e. one day. Dealers can transact business on the basis of Provisional VAT Registration. Moble App has been developed for registration of dealer without physical verification of premises. Aadhar , PAN no. and location of premises provided by the dealers will be provided with the help of mobile app and registration will be given same day without inspection of the site. Details
214

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File TIN and Provisional VAT registration is issued in real time i.e. one day. Dealers can transact business on the basis of Provisional VAT Registration. Moble App has been developed for registration of dealer without physical verification of premises. Aadhar , PAN no. and location of premises provided by the dealers will be provided with the help of mobile app and registration will be given same day without inspection of the site. Details
215

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Registration certificate can be downloaded by dealer at his end. Details
216

Allow third parties to easily verify approval certificates in the public domain

Approved View URL Any member of public can check about registration particulars of registered dealers on the departments website. Details
220

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Registration certificate can be downloaded by dealer at his end. Details
221

Allow third parties to easily verify approval certificates in the public domain

Approved View URL Any member of public can check about registration particulars of registered dealers on the departments website. Details
222

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View File The Professional tax is not levied in the NCT of Delhi and no such law for levy of Professional tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
223

Define clear timelines mandated through legislation for approval of complete application

Approved View File The Professional tax is not levied in the NCT of Delhi and no such law for levy of Professional tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
224

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File The Professional tax is not levied in the NCT of Delhi and no such law for levy of Professional tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
225

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File The Professional tax is not levied in the NCT of Delhi and no such law for levy of Professional tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
226

Allow third parties to easily verify approval certificates in the public domain

Approved View File The Professional tax is not levied in the NCT of Delhi and no such law for levy of Professional tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
227

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View File The Entry tax is not levied in the NCT of Delhi and no such law for levy of Entry tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
228

Define clear timelines mandated through legislation for approval of complete application

Approved View File The Entry tax is not levied in the NCT of Delhi and no such law for levy of Entry tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
229

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File The Entry tax is not levied in the NCT of Delhi and no such law for levy of Entry tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
230

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File The Entry tax is not levied in the NCT of Delhi and no such law for levy of Entry tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
231

Allow third parties to easily verify approval certificates in the public domain

Approved View File The Entry tax is not levied in the NCT of Delhi and no such law for levy of Entry tax is in force. As discussed in the video conference letter to this effect, from Spl. Commissioner(industries) has been uploaded on the DIPP portal. Details
232

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View URL Information on the procedure is available at URL - https://delhiexcise.gov.in/pdf/EntertainmentTax_EventRegistration.pdf and the checklist of the documents (refer sl. No. 1346 to 1466 on page no. 52 to 59) is available at https://delhiexcise.gov.in/pdf/Licence%20Doc%20Check%20List.pdf Details
233

Define clear timelines mandated through legislation for approval of complete application

Approved View URL Timelines for approval of complete applications are available http://excise.delhi.gov.in under Head Citizen Charter . Timelines for approval of complete applications are available on website which also includes Cinema Hall , Amusement Park and other entertainment bodies falling under the list of 72 additional services covered under ESLA and also mentioned in Citizen Charter. Details
234

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File System to allow online application and payment is in operation. (under user id and password already given to the dealer) Screenshots to this effect are uploaded. Details
235

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Approved certificate is automatically sent to the email of the applicant and he / she can download it. Screenshots to this effect are uploaded. Details
236

Allow third parties to easily verify approval certificates in the public domain

Approved View URL Approved certificate are in the public domain. (excise.delhi.gov.in) under Additional Information Portal Details
237

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View File The procedure and a comprehensive list of all documents are available at URL http://delhiexcise.gov.in click on Hotel (visible at the center of screen). Details
238

Define clear timelines mandated through legislation for approval of complete application

Approved View URL Timelines for approval of complete applications are available http://excise.delhi.gov.in under Head Citizen Charter . Timelines for approval of complete applications are available on website which also includes Cinema Hall , Amusement Park and other entertainment bodies falling under the list of 72 additional services covered under ESLA and also mentioned in Citizen Charter. Details
239

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File System to allow online application and payment is in operation. (under user id and password already given to the dealer) Screenshots to this effect are uploaded. Details
240

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Presently Login id and Passwords are sent by email, After registration is done. Applicant can download from his email. Screenshots to this effect are uploaded. Details
241

Allow third parties to easily verify approval certificates in the public domain

Approved View URL The details of registered units is available in public domain. The Registration number has been added also for convenience of public. Details
247

Allow for synchronized/joint- inspection under all of the following acts
I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948
III. Inspection under The Maternity Benefit Act, 1961
IV. Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable)
VI. Inspection under The Labour Welfare Fund Act (as applicable)
VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

Approved View File Inspection Procedure, Timelines and Flow Chart for Inspections under various Acts is mentioned in the file uploaded which also covers factories Act. Details
266

Allow users to login to the portal and view and download submitted inspection reports on their businesses

Approved View File The architect can any time view the CAF in which the IN reports are available on real time basis. The report is available on the dashboard of the Architect after login. Details
267

Design and implement a system for computerized allocation of inspectors

Approved View File In the Corporation, the jurisdiction of areas under each Engineer is well defined and mapped with online system. The online application automatically reaches the dashboard of concerned Engineer. Details
268

Publish a well-defined inspection procedure and checklist on department’s web site

Approved View URL Search for specific act for inspection procedure, timeline, flow-chart & proforma as per details given below. Inspection procedure and timelines refer page no. 2, for flowchart refer page no. 3, for proforma refer page no.-8 Details
274

Publish a well-defined inspection procedure and checklist on department’s web site

Approved View URL Well defined inspection procedure and checklist is available on department website. (http://labour.delhi.gov.in/). After opening the link , search for specific service for inspection procedure , timelines , flow chart and proforma under Factories Act. Details
280

Publish a well-defined inspection procedure and checklist on department’s web site

Approved View URL Search for specific act for inspection procedure, timeline, flow-chart & proforma as per details given below. Inspection procedure and timelines refer page no. 2, for flowchart refer page no. 3, for proforma refer page no.-16 Details
286

Publish a well-defined inspection procedure and checklist on department’s web site

Approved View URL Search for specific act for inspection procedure, timeline, flow-chart & proforma as per details given below. Inspection procedure and timelines refer page no. 2, for flowchart refer page no. 3, for proforma refer page no.-5 Details
292

Publish a well-defined inspection procedure and checklist on department’s web site

Approved View URL Search for specific act for inspection procedure, timeline, flow-chart & proforma as per details given below. Inspection procedure and timelines refer page no. 2, for flowchart refer page no. 3, for proforma refer page no.-4 Details
298

Publish a well-defined inspection procedure and checklist on department’s web site

Approved View URL Search for specific act for inspection procedure, timeline, flow-chart & proforma as per details given below. Inspection procedure and timelines refer page no. 2, for flowchart refer page no. 3, for proforma refer page no.-9 Details
304

Publish a well-defined inspection procedure and checklist on department’s web site

Approved View URL Inspection Procedure, Timelines and Flow Chart for Inspections under various Acts is mentioned in the URL Link. Details
310

Publish a well-defined inspection procedure and checklist on department’s web site

Approved View URL Inspection Procedure, Timelines and Flow Chart for Inspections under various Acts is mentioned in the URL Link. Details
316

Publish a well-defined inspection procedure and checklist on department’s web site

Approved View URL An office order has been issued on 12.4.2016, specifying the categories of industries which need to be inspected. Details
318

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Please see Sl. No. 9 of the minutes of the meeting dated 16.5.2016 (issued on 18.5.2016). Inspection report needs to be uploaded on to the website with in 24 hours of inspection. URL of the minutes of the meeting is http://www.dpcc.delhigovt.nic.in/pdf/MINUTES_OF_MEETING_18.05.2016.pdf Details
319

Allow users to login to the portal and view and download submitted inspection reports on their businesses

Approved View File Provision in the software is given in the form of screen shot. Same is attached herewith as separate attachment with this email. Details
322

Publish a well-defined inspection procedure and checklist on department’s web site

Approved View URL An office order has been issued on 12.4.2016, specifying the categories of industries which need to be inspected. Details
324

Mandate online submission of inspection report within 48 hours to the Department

Approved View URL Please see Sl. No. 9 of the minutes of the meeting dated 16.5.2016 (issued on 18.5.2016). Inspection report needs to be uploaded on to the website within 24 hours of inspection. URL of the minutes of the meeting is http://www.dpcc.delhigovt.nic.in/pdf/MINUTES_OF_MEETING_18.05.2016.pdf Details
325

Allow users to login to the portal and view and download submitted inspection reports on their businesses

Approved View File Provision in the software is given in the form of screen shot. Same is attached herewith as separate attachment with this email. Details
328

Establish a specialized division/bench under the High Court to hear commercial cases

Approved View URL As per Commercial Courts, Commercial Division and Commercial Appellate Division of High Courts Act 2015 there are four Benches consisting of a Single Judge each on the Commercial Division and four Division Benches on the Commercial Appellate Division functioning in High Court. (http://www.dltsoftwaresolutions.com/pdf/Commercial-Courts-Act.pdf) Details
331

Mandate pre-trial discovery for cases in commercial matters

Approved View File Commercial Courts, Commercial Division and Commercial Appellate Division of High Court Act 2015 are being followed. Details
332

Set clear timelines for examining witnesses and a court-appointed independent expert in commercial cases

Approved View URL The DIPP has informed that response for all States/UTs will be considered as NA. Details
333

Allow pre-trial conferences as part of case management techniques

Approved View File Details
336

Design and implement a system to allow for e-filing for commercial disputes in District courts/Commercial courts

Approved View URL e-Filling has already been implemented in Delhi High Court through two e-filing Centres and is available in following jurisdictions - 1. Company and Tax Jurisdiction w.e.f. 25th October 2013 2. Arbitration Jurisdiction w.e.f. 2nd February 2015 Details
337

Design and implement a system to allow for e-summons for commercial disputes in District courts/Commercial courts

Approved View File In addition to the other modes of service, the Registry can also send Processes to the parties concerned at their e-mail address on the directions of the Court wherever such e-mail addresses is provided for Delhi Courts service of processes by Courier, Fax and Electronic mail service (Civil Proceedings) Rules 2012 are in force w.e.f. 09-02-2011 Details
338

Design and implement a system to allow for publishing e-cause lists for commercial disputes in District courts/Commercial courts

Approved View URL Cause List in PDF format as well as Customised Caused List is regularly uploaded on the website of Delhi High Court. Daily Cause list is also sent to the advocates through email. Moreover, SMS messages regarding listing of cases are sent to the registered mobile number. Details

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