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GOA
Implementation Percentage
18.15%

YES
61
NO
275
N/A
4
Reform Details
Reform NoReform AreaStatusDocument AttachedURLRemarksgood PracticeView
9

Enact a legislation (e.g. Right to Services Act) to mandate time-bound delivery of services to Industries/ Businesses

Approved View File Details
10

Ensure that the time-bound service delivery legislation defines punitive provisions that deter officials from not complying with the defined timelines for services being provided to Industries/ Businesses

Approved View File Section 18 of the Act, provides for punitive action Extract is reproduced below: 18. Punishment for non-disposal of official business 1. Whoever contravenes provisions of section 17 shall, in addition to the Disciplinary Proceedings which may be commenced by the Government, be punishable with fine of rupees five hundred per day which may extend to rupees five thousand, which shall be deducted from the salary or any amount payable to such person. Details
11

Ensure that the time-bound service delivery legislation defines clear procedures for applicants to submit grievances relating to non-compliance with the defined timelines

Approved View File Details
14

Establish a dedicated physical body/ bureau that functions as the sole point of contact for the purpose of setting up a business

Approved View File Details
15

Ensure that the single window body/ bureau has been set up through a legislation/State notification

Approved View File View URL Details
41

Design and implement an online system for filing of EM Part I and Part II under The Micro, Small and Medium Enterprises Development Act, 2006

Approved View URL The State Government has already implemented the Udyog Aadhar Memorandum since September 2015 and the report generated district wise is provided in the URL. Details
46

Define objective criteria for evaluating an application for land allotment

Approved View File Details
47

Define clear timelines defined for processing of application for land allotment (from the date of application)

Approved View File View URL screen shot of the relevant portion of the regulation is enclosed in addition to the URL link provided above. Details
48

Define clear timelines for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDC areas.

Approved View File View URL Screen shot of the relevant portion of the Notification is enclosed. Serial No.104 of the Notification linked above deals with this time line. Details
81

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View File View URL In addition to the form uploaded earlier, the process mentioned in the Citizen charter is also enclosed as screen shot. The URL link is also given. Details
82

Define clear timelines mandated through legislation for approval of complete application

Approved View File View URL Screen shot of the relevant portion of the Notification clearly defining the timeline is enclosed Details
87

Define clear timelines mandated through legislation for approval of application

Approved View File View URL screen shot of the relevant portion of the Notification clearly defining the time line is enclosed. Details
91

Enact a list of green industries applicable for the State.

Approved View File View URL Apart from the URL Link, the screen shot of the relevant file uploaded on the Goa State Pollution Control Board Website is also uploaded. This can be seen in the URL http://goaspcb.gov.in/ Details
97

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View File View URL Check list of documents has been uploaded and the URL provides for procedure. Details
98

Define clear timelines mandated through legislation for approval of complete application

Approved View File Details
99

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File Screen Shots of relevant provision of the process in the online Portal are enclosed.This is applicable to all consents issued by the Goa State Pollution Control Board. Details
100

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Exact screen shot of the consent from the portal is enclosed. This can be downloaded by the Industry user from their login ID. Details
102

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View File View URL Check list of documents has been uploaded and the URL provides for procedure. Details
103

Define clear timelines mandated through legislation for approval of complete application

Approved View File Details
104

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File The Flow of chart of screen shot of the online portal wherein the application for consent to establish and consent to operate under the various Acts implemented by the Goa State Pollution Control Board is uploaded. Details
105

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Exact screen shot of the consent from the portal is enclosed. This can be downloaded by the Industry user from their login ID. Details
107

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View File View URL Check list of documents has been uploaded and the URL provides for procedure. Details
108

Define clear timelines mandated through legislation for approval of complete application

Approved View File Details
109

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File The Flow of chart of screen shot of the online portal wherein the application for consent to establish and consent to operate under the various Acts implemented by the Goa State Pollution Control Board is uploaded. This includes Hazardous Waste (Management and Handling) Rules, 1989. Details
110

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Exact screen shot of the consent from the portal is enclosed. This can be downloaded by the Industry user from their login ID. Details
112

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View File View URL Check list of documents has been uploaded and the URL provides for procedure. Details
113

Define clear timelines mandated through legislation for approval of complete application

Approved View File Details
114

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File The Flow of chart of screen shot of the online portal wherein the application for consent to establish and consent to operate under the various Acts implemented by the Goa State Pollution Control Board is uploaded. This includes consent to operate under Water (prevention and control of pollution) Act, 1974. Details
115

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Exact screen shot of the consent from the portal is enclosed. This can be downloaded by the Industry user from their login ID. Details
117

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Approved View File View URL Check list of documents has been uploaded and the URL provides for procedure. Details
118

Define clear timelines mandated through legislation for approval of complete application

Approved View File Details
119

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Approved View File The Flow of chart of screen shot of the online portal wherein the application for consent to establish and consent to operate under the various Acts implemented by the Goa State Pollution Control Board is uploaded. Details
120

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Approved View File Exact screen shot of the consent from the portal is enclosed. This can be downloaded by the Industry user from their login ID. Details
123

Introduce a provision for self-certification/third party certification of boilers

Approved View File Details
131

Define clear timelines mandated through legislation for approval of complete application

Approved View File View URL Details
141

Define clear timelines mandated through legislation for approval of complete application

Approved View File View URL The screen shot of the relevant portion of the Notification in the URL is enclosed. Details
146

Define clear timelines mandated through legislation for approval of complete application

Approved View File View URL Screen shot of the relevant portion of the Notification is enclosed. Details
166

Define clear timelines mandated through legislation for approval of complete application

Approved View File Screen shot of the relevant portion of the Notification issued under The Goa (Right of Citizens to Time-Bound Delivery of Public Services) Act, 2013 is enclosed. Details
171

Define clear timelines mandated through legislation for approval of complete application

Approved View File The Provision is covered in the notification issued under The Goa (Right of Citizens to Time-Bound Delivery of Public Services) Act, 2013. It includes all registration as well as renewals under the Contrats Labour(Abolition and Regulation) Act, 1970 Details
176

Define clear timelines mandated through legislation for approval of complete application

Approved View File The notification issued under The Goa (Right of Citizens to Time-Bound Delivery of Public Services) Act, 2013 covers this service, THe screen shot of the relevant portion is enclosed. Details
191

Define clear timelines mandated through legislation for approval of complete application

Approved View File Copy of The Goa (Right of Citizens to Time-Bound Delivery of Public Services) Act, 2013 is enclosed. The Notification has been issued under this Act. Details
193

Design and implement a system for Value Added Tax (VAT) to be filed online

Approved View File Screen shots of the complete process is enclosed in the file. this also gives URL in which it can be done. Details
194

Design and implement a system for Central Sales Tax (CST) to be filed online

Approved View File screen shots of the complete process is enclosed. This is common for VAT, CST, Entry Tax, Entertainment Tax etc. Details
195

Design and implement a system for Professional Tax to be filed online

Approved View File The screen shots of the complete online process is enclosed in the file. Details
196

Design and implement a system for Luxury Tax to be filed online

Approved View File Screen shots of the complete process is enclosed. The process is common for VAT, CST, Luxary Tax, Entry Tax and Entertainment Tax Details
197

Design and implement a system for Entry Tax to be filed online

Approved View File Screen shots of the compete process for all Tax enclosed. Details
198

Design and implement a system for Entertainment Tax to be filed online

Approved View File Screen shots of the complete process enclosed. Details
199

Design and implement a system for Value Added Tax (VAT) to be paid online

Approved View File Screen shots complete process for online payment is enclosed. This is common for all the tax. Details
200

Design and implement a system for Central Sales Tax (CST) to be paid online

Approved View File Screen shots complete process for online payment is enclosed. This is common for all the tax. Details
201

Design and implement a system for Professional Tax to be paid online

Approved View File Screen shots complete process for online payment is enclosed. This is common for all the taxes. Details
202

Design and implement a system for Luxury Tax to be paid online

Approved View File Screen shots complete process for online payment is enclosed. This is common for all the taxes. Details
203

Design and implement a system for Entry Tax to be paid online

Approved View File Screen shots complete process for online payment is enclosed. This is common for all the taxes. Details
204

Design and implement a system for Entertainment Tax to be paid online

Approved View File Screen shots complete process for online payment is enclosed. This is common for all the taxes. Details
205

Ensure that users are provided assistance for e-filing at service centers

Approved View File View URL Screen shot of the relevant screen of the website has been uploaded in addition to the URL link above. Details
213

Define clear timelines mandated through legislation for approval of complete application

Approved View File View URL Screen shot of the relevant portion of the Notification is also enclosed. Details
216

Allow third parties to easily verify approval certificates in the public domain

Approved View File The Screenshot of the relevant portion is enclosed. This is applicable for all the Acts. This is also applicable for Point No. 231, 236 and 241. Details
218

Define clear timelines mandated through legislation for approval of complete application

Approved View File View URL screen shot of the relevant portion of the Notification defining clear time line is enclosed. Details
221

Allow third parties to easily verify approval certificates in the public domain

Approved View File Screen shot of the relevant portion is enclosed. Details
228

Define clear timelines mandated through legislation for approval of complete application

Approved View File This service is included in the Notification under The Goa (Right of Citizens to Time-Bound Delivery of Public Services) Act, 2013. Screen shot of the Notification is enclosed. Details
233

Define clear timelines mandated through legislation for approval of complete application

Approved View File View URL Screen shot of the relevant portion of the Notification is enclosed. Details
238

Define clear timelines mandated through legislation for approval of complete application

Approved View File View URL Screen shot of the relevant portion of the Notification is enclosed. Details
328

Establish a specialized division/bench under the High Court to hear commercial cases

Approved View File Details
331

Mandate pre-trial discovery for cases in commercial matters

Approved View File Details
332

Set clear timelines for examining witnesses and a court-appointed independent expert in commercial cases

Approved View File Details
333

Allow pre-trial conferences as part of case management techniques

Approved View File Details

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